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Call Center Staff Manager

743c524b D522 4a50 A0b4 2c34adeddeeb 19000101 000001 · Princeton, NJ, US, Princeton, NJ · Active · $28–$32 / hour · ADP Workforce Now Recruiting

Job facts

FieldValue
Company743c524b D522 4a50 A0b4 2c34adeddeeb 19000101 000001
TitleCall Center Staff Manager
Normalized title-
Department / team-
LocationPrinceton, NJ, United States
Work model-
Employment type-
Salary$28–$32 / hour
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-04-29 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from 743c524b D522 4a50 A0b4 2c34adeddeeb 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Princeton.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company743c524b D522 4a50 A0b4 2c34adeddeeb 19000101 000001
Sourcea5ef4560-fa6f-4220-83f2-08f16ae51ee3
ATS providerADP Workforce Now Recruiting

Description

Strategic Planning & Market Positioning Create and implement marketing strategies aligned with business goals. Conduct market research to identify opportunities, trends, and client needs. Develop strategies to enhance brand recognition, awareness, and loyalty. Work closely with the Marketing Director to align departmental initiatives, support strategic planning, and ensure cohesive execution across all marketing functions. Campaign Development & Execution Plan and execute multi-channel marketing campaigns, including digital, social media, email, print, and event-based initiatives. Ensure consistency in brand messaging and visual identity across all marketing channels. Conduct cold calling and outreach to prospective clients as needed. Oversee the social media team and their content strategy and execution. Oversee mobile team development, scheduling, and growth initiatives. Team Leadership & Staff Development Manage and mentor a team of marketing professionals, fostering a collaborative and high-performance environment Lead the onboarding, training, and ongoing development of in-house marketing staff to ensure consistent performance, brand alignment, and adherence to departmental processes. Coordinate with team leads and representatives to ensure KPIs are being met across all roles. Performance Management & Reporting Track and evaluate campaign performance to optimize results. Monitor key performance indicators (KPIs) and provide regular performance reports to leadership. Prepare and deliver weekly performance updates and comprehensive monthly progress reports for in-house marketers. Use data-driven insights to refine marketing strategies and enhance campaign effectiveness. Collaboration, Operations & Compliance Maintain strong relationships with external partners, vendors, and agencies. Follow all Marketing SOPs to ensure operational consistency and compliance. Other duties as assigned. M-F 8:30am-4:30pm

Full job record

Job IDe2282b2b0e08d9890dc1f49722ddcb47f5cc1376
Org ID64b58d72-a07c-47a8-af86-dd69c0c6e42c
Source IDa5ef4560-fa6f-4220-83f2-08f16ae51ee3
Board IDa5ef4560-fa6f-4220-83f2-08f16ae51ee3
Provideradp_workforcenow
Provider Job Key617592
TitleCall Center Staff Manager
Normalized Title—
Statusactive
Activeyes
Location TextPrinceton, NJ, US, Princeton, NJ
Department—
Team—
Employment Type—
Workplace Type—
Remote Policy—
CountryUnited States
RegionNJ
CityPrinceton
Salary Raw28 To 32 (USD) Hourly
Salary Min28
Salary Max32
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=743c524b-d522-4a50-a0b4-2c34adeddeeb&ccId=19000101_000001&lang=en_US&type=JS&jobId=617592&jwId=9205820198014_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=743c524b-d522-4a50-a0b4-2c34adeddeeb&ccId=19000101_000001&lang=en_US&type=JS&jobId=617592&jwId=9205820198014_1
First Seen At2026-05-31 18:47:13Z
Last Seen At2026-06-06 12:45:57Z
Last Checked At2026-06-06 12:45:57Z
Last Changed At2026-06-06 12:45:57Z
Inactive At—
Source Posted At2026-04-29 18:48:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=743c524b-d522-4a50-a0b4-2c34adeddeeb|19000101_000001/date=2026-06-06/2026-06-06T12-45-56-846Z-d3db56ac7e822a6ebea9e1d4ed63de75e0ffe316195e3591c579bb0306a29bb7.json
Event Fields
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Parsed Structured
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Extensions
{}
Native Structured
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    "requisitionDescription": "<div><div><div><p><br></p><h3 dir=\"ltr\" style=\"line-height:1.2;margin-left: 18pt;margin-top:14pt;margin-bottom:4pt;\" data-pasted=\"true\"><span style=\"font-size:13pt;font-family:'Times New Roman',serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Strategic Planning &amp; Market Positioning</span></h3><ul style=\"margin-top:0;margin-bottom:0;padding-inline-start:48px;\"><li dir=\"ltr\" style=\"list-style-type:disc;font-size:12pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.2;margin-top:12pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:'Times New Roman',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Create and implement marketing strategies aligned with business goals.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:12pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:'Times New Roman',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Conduct market research to identify opportunities, trends, and client needs.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:12pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:'Times New Roman',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Develop strategies to enhance brand recognition, awareness, and loyalty.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:12pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:12pt;\"><span style=\"font-size:12pt;font-family:'Times New Roman',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Work closely with the Marketing Director to align departmental initiatives, support strategic planning, and ensure cohesive execution across all marketing functions.</span></p></li></ul><h3 dir=\"ltr\" style=\"line-height:1.2;margin-left: 18pt;text-indent: -18pt;margin-top:14pt;margin-bottom:4pt;padding:0pt 0pt 0pt 18pt;\"><span style=\"font-size:13pt;font-family:'Times New Roman',serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Campaign Development &amp; Execution</span></h3><ul style=\"margin-top:0;margin-bottom:0;padding-inline-start:48px;\"><li dir=\"ltr\" style=\"list-style-type:disc;font-size:12pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.2;margin-top:12pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:'Times New Roman',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Plan and execute multi-channel marketing campaigns, including digital, social media, email, print, and event-based initiatives.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:12pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:'Times New Roman',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Ensure consistency in brand messaging and visual identity across all marketing channels.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:12pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:'Times New Roman',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Conduct cold calling and outreach to prospective clients as needed.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:12pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:'Times New Roman',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Oversee the social media team and their content strategy and execution.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:12pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:12pt;\"><span style=\"font-size:12pt;font-family:'Times New Roman',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Oversee mobile team development, scheduling, and growth initiatives.</span></p></li></ul><h3 dir=\"ltr\" style=\"line-height:1.2;margin-left: 18pt;text-indent: -18pt;margin-top:14pt;margin-bottom:4pt;padding:0pt 0pt 0pt 18pt;\"><span style=\"font-size:13pt;font-family:'Times New Roman',serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Team Leadership &amp; Staff Development</span></h3><ul style=\"margin-top:0;margin-bottom:0;padding-inline-start:48px;\"><li dir=\"ltr\" style=\"list-style-type:disc;font-size:12pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.2;margin-top:12pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:'Times New Roman',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Manage and mentor a team of marketing professionals, fostering a collaborative and high-performance environment</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:12pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:'Times New Roman',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Lead the onboarding, training, and ongoing development of in-house marketing staff to ensure consistent performance, brand alignment, and adherence to departmental processes.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:12pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:12pt;\"><span style=\"font-size:12pt;font-family:'Times New Roman',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Coordinate with team leads and representatives to ensure KPIs are being met across all roles.</span></p></li></ul><h3 dir=\"ltr\" style=\"line-height:1.2;margin-left: 18pt;text-indent: -18pt;margin-top:14pt;margin-bottom:4pt;padding:0pt 0pt 0pt 18pt;\"><span style=\"font-size:13pt;font-family:'Times New Roman',serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Performance Management &amp; Reporting</span></h3><ul style=\"margin-top:0;margin-bottom:0;padding-inline-start:48px;\"><li dir=\"ltr\" style=\"list-style-type:disc;font-size:12pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.2;margin-top:12pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:'Times New Roman',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Track and evaluate campaign performance to optimize results.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:12pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:'Times New Roman',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Monitor key performance indicators (KPIs) and provide regular performance reports to leadership.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:12pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:'Times New Roman',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Prepare and deliver weekly performance updates and comprehensive monthly progress reports for in-house marketers.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:12pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:12pt;\"><span style=\"font-size:12pt;font-family:'Times New Roman',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Use data-driven insights to refine marketing strategies and enhance campaign effectiveness.</span></p></li></ul><h3 dir=\"ltr\" style=\"line-height:1.2;margin-left: 18pt;text-indent: -18pt;margin-top:14pt;margin-bottom:4pt;padding:0pt 0pt 0pt 18pt;\"><span style=\"font-size:13pt;font-family:'Times New Roman',serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Collaboration, Operations &amp; Compliance</span></h3><ul style=\"margin-top:0;margin-bottom:0;padding-inline-start:48px;\"><li dir=\"ltr\" style=\"list-style-type:disc;font-size:12pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.2;margin-top:12pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:'Times New Roman',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Maintain strong relationships with external partners, vendors, and agencies.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:12pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:'Times New Roman',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Follow all Marketing SOPs to ensure operational consistency and compliance.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:12pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:12pt;\"><span style=\"font-size:12pt;font-family:'Times New Roman',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Other duties as assigned.</span></p></li></ul><p><br></p></div></div></div>\n<br/>M-F <br/>8:30am-4:30pm",
    "sponsoredVisaTypeCodes": []
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}
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