Service Advisor

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    "url": "https://stewartstevenson-kirbycorp.icims.com/jobs/4114/service-advisor/job",
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    "title": "Service Advisor",
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    "datePosted": "2026-06-08T04:00:00.000Z",
    "description": "<h2>Overview</h2>\n<p> Stewart & Stevenson is Now Hiring a Service Advisor at 1631 Chalk Hill Road Dallas, TX 75212. </p>\n<p> </p>\n<p>Responsible for serving as the primary contact and source of information for all services provided to customers by the service department. Oversee departmental service assignments. </p>\n<h2>Responsibilities</h2>\n<ul>\n <li>Serve as primary point of contact for all customers from initiation through completion of the service job.</li>\n <li>Communicate status of service job to customer, including description, status, and cost of work being performed.</li>\n <li>Assign service jobs to Technicians and oversee job progress to completion.</li>\n <li>Ensure all required parts and supplies are available to Technicians in order to complete service job.                             </li>\n <li>Ensure service performed is appropriate and in compliance with company safety and standard operating procedures. </li>\n <li>Ensure quality control of complete process.</li>\n <li>Create final customer invoice with complete explanation and charges for work performed, and review invoice with customers.</li>\n</ul>\n<h2>Qualifications</h2>\n<ul>\n <li>Ability to utilize the available time to organize and complete work within given deadlines.</li>\n <li>Ability to communicate in writing clearly and concisely.</li>\n <li>Ability to communicate effectively with others using the spoken word.</li>\n <li>Ability to take care of the customers’ needs while following company procedures.</li>\n</ul>\n<p><strong>Education/Experience:</strong></p>\n<ul>\n <li>High School Graduate or General Education Degree (GED) and three to seven years related experience. Associates or Bachelors Degree strongly preferred.</li>\n <li>Prior customer service experience in an automotive or heavy-duty engine repair environment preferred.  </li>\n <li>Prior supervisory experience preferred.  </li>\n</ul>\n<p><strong>Computer Skills:</strong></p>\n<p>Proficient in Microsoft Office applications (Word, Excel, Outlook). Prior experience with JD Edwards</p>\n<p>service system preferred.</p>\n<p> </p>\n<p><strong>Working Conditions:</strong></p>\n<p>Office and shop environment. Shop environment may not have air conditioning.</p>\n<p> </p>\n<p>Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.</p>",
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          "addressRegion": "TX",
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    "employmentType": "FULL_TIME",
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