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HomeCompaniesC0B5222A333F38B3A707F61C808AB3ABManager, Diversion Services

Manager, Diversion Services

C0B5222A333F38B3A707F61C808AB3AB · 1000 TWINBROOK PARKWAY - ROCKVILLE, MD 20851; 1000 TWINBROOK PARKWAY, ROCKVILLE, MD, 20851, USA · Remote · Active · $71,000–$83,000 / year · Paycom ATS

Job facts

FieldValue
CompanyC0B5222A333F38B3A707F61C808AB3AB
TitleManager, Diversion Services
Normalized title-
Department / teamCommunity Support Services
LocationROCKVILLE, MD, United States
Work modelRemote / Remote
Employment typeFull Time
Salary$71,000–$83,000 / year
Statusactive
ATS providerPaycom ATS
Posted / first seen2026-05-06 / 2026-05-31
Changed / last seen2026-05-31 / 2026-06-06

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Work model jobsActive Remote postings.Open
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Linked records

CompanyC0B5222A333F38B3A707F61C808AB3AB
Sourceff36e8a4-08a8-422e-ad4f-1e966509062e
ATS providerPaycom ATS

Description

Description Want to make a difference? Come be a part of the amazing work EveryMind is accomplishing! EveryMind is not just a name; it’s a catalyst for change. We believe in the inherent value and potential of every individual, every mind. With a commitment to the building blocks of mental health, we have been strengthening communities and empowering individuals since 1957. Through our direct services, advocacy, and community partnerships, we foster an ecosystem of support that cultivates thriving communities. EveryMind is hiring a Manager, Diversion Services to join our Homeless and Housing Support Services team . This role is responsible for supporting the implementation and management of EveryMind’s Centralized Intake & Diversion team, which supports individuals and families navigating housing instability. Manager is responsible for leading staff management, supervision, and development, and ensuring scope deliverables, outcomes, and requirements are met. As a member of EveryMind’s Management Team, Manager is responsible for managing and responding to client and community needs and collaborating with internal and external leadership to deliver high quality services. Why You'll Love Working at EveryMind At EveryMind, we're not just a workplace, we're a mission-driven community committed to mental wellness for all. Here's what you can expect when you join us: A Recognized Top Workplace in Montgomery County (Bethesda Magazine) Over 65 Years of service as a leading mental health nonprofit 210+ Team Members across 27 locations Culture of Trust, Integrity, and Innovation Your Benefits Package Includes: Medical, Dental, and Vision Insurance Options Employer-Paid Life & Long-Term Disability Insurance 401(k) Matching Program 47+ Days of Leave (Vacation, Sick, Wellness, Holidays, Birthday & More!) Pay Increases for Licensure Advancements Flexible Schedules & Remote Work Options Employee Assistance Program Referral Bonus Program Employee Discount Program Professional Development & Growth Opportunities ESSENTIAL DUTIES AND RESPONSIBILITIES: Ensure high-quality, compliant service delivery in the Centralized Intake & Diversion program by monitoring program performance, outcomes, and adherence to regulatory requirements. Identify gaps and implement strategic improvements to meet or exceed program goals. Provide leadership, coaching, and performance management to staff, fostering a culture of accountability, professional growth, and continuous learning. Ensure staff receive ongoing training in key service areas (e.g., homeless prevention and intervention, harm reduction, motivational interviewing). Lead recruitment and onboarding process for staff in collaboration with Human Resources. Train, onboard, and supervise staff including monitoring of assigned tasks and client interactions and ensuring staff follow protocols, policies, and procedures. Develop, implement, and maintain Standard Operating Procedures (SOPs), policies, and program guidelines to ensure consistency, compliance, and operational efficiency. Regularly review and update processes to reflect best practices, regulatory changes, and organizational priorities. Support execution of data collection, analysis, evaluation, and quality assurance and control measures (ex. chart audits). Utilize metrics and analysis findings with leadership and staff to better meet client needs. Propose solutions and improvements as needed. Ensure documentation for direct services is completed according to contractual and funding requirements and program policies, ensuring timeliness and accuracy. Support preparation and submission of department reporting requirements. Communicate and collaborate with external partners including government staff, service providers, and others. Attend and actively engage in meetings, share expertise, and bring back information to strengthen, adjust service delivery. Serve as a subject matter expert, trainer, and administrator for eICM, HMIS and other tracking databases or platforms used. Represent department in regular HMIS and other meetings as required. Maintain knowledge and regular training around best practices in homeless prevention and intervention, housing supports, and knowledge of related populations. May require meeting with local providers doing similar work in other parts of the country. Provide coverage in the field, as needed, to support staff and active client caseloads, including but not limited to, client assessments and client visits in the community or in client’s home. Other duties as assigned. Supervision to be exercised: Directly supervises frontline staff as well as volunteers and interns as assigned or needed. Supervision to be received: Director, Case Management Services Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Strong Personal Resilience and Mental Health: Given the high-stress nature of the role, it is essential that candidates possess a high level of personal resilience and maintain stable mental health. This ensures that they are well-equipped to provide effective support and maintain the professional standards required for client care. Education: Master’s degree in social work, human services, or related field or bachelor’s degree with equivalent years of experience. Licensure preferred. Experience: A minimum of 3 years of experience supervising and managing direct services staff required. A minimum of 5 years working in human or social services, knowledge of case management practices required. Knowledge of client populations required. Knowledge or use of electronic record systems required. Previous experience providing case management and staff training required. Preference given to supervisors who have managed remote teams or staff working across multiple locations. Skills: Strong interpersonal skills and ability to engage with staff, management and leadership, and external partners. Must be able to manage multiple tasks and priorities while working effectively as a team player. Must have strong communication, coordination, and organizational skills. Must be able to maintain confidentiality. Strong computer skills with proficiency in Microsoft Office Suite, specifically in Excel and data management and gathering platforms. Abilities : Effectively interact and work collaboratively in a flexible work environment with a variety of constituents including clients and family members or caretakers, interns, volunteers, paid staff, CEO, board members, and community partners. Ability to express ideas with clarity, confidence, and sensitivity. Must be able to maintain confidentiality involving clients in accordance with organizational and federal guidelines. Physical and Emotional Demands: The physical demands described here represent those that an employee must meet to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing this job's duties, the employee is frequently required to stand, walk, sit, use hands to finger dexterity, handle with hands and arms, climb stairs, balance, kneel, crouch, or talk and hear. The employee must be able to lift and/or move up to 35 pounds frequently. The job's specific vision abilities include close vision, distance vision, and the ability to adjust focus. Due to the nature of the content that is handled in the program, anyone who has a history of trauma or suicidality could be at risk of being triggered or re-traumatized. This is especially true for people who have experienced these issues within the past 12 months and therefore we may not recommend this work if their experience is so recent. Clearance Requirements: The employee must pass a criminal background check. Certain job functions may require employee to pass a child sexual abuse and other criminal activity as well as a credit check. All staff providing services to staff or clients, must be free of illegal drugs and abuse of alcohol, and must be fully able to always perform all required duties. Working Conditions: The work environment is representative of that which an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must be available to perform the duties of the job during most, but not limited to core business hours (between 9 – 5pm, Monday – Friday), some flexibility with schedule may be available (evening and/or weekend hours). Employees will work mostly on-site but may work some hours remotely with the approval of supervisor. Due to confidentiality and the amount of travel to client locations, the employee must possess a valid drivers license, reliable vehicle, and auto insurance. Ready to Join Us? If you're excited to contribute to life-changing work, apply today and become part of a team that's transforming lives through compassion, expertise, and community connection.

Full job record

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Source IDff36e8a4-08a8-422e-ad4f-1e966509062e
Board IDff36e8a4-08a8-422e-ad4f-1e966509062e
Providerpaycom
Provider Job Key343206
TitleManager, Diversion Services
Normalized Title
Statusactive
Activeyes
Location Text1000 TWINBROOK PARKWAY - ROCKVILLE, MD 20851; 1000 TWINBROOK PARKWAY, ROCKVILLE, MD, 20851, USA
DepartmentCommunity Support Services
Team
Employment Typefull_time
Workplace Typeremote
Remote Policyremote
CountryUnited States
RegionMD
CityROCKVILLE
Salary Raw$71,000.00 - $83,000.00 Salary/year
Salary Min71,000
Salary Max83,000
Salary CurrencyUSD
Salary Periodyear
Source URLhttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=343206&clientkey=C0B5222A333F38B3A707F61C808AB3AB
Apply URLhttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=343206&clientkey=C0B5222A333F38B3A707F61C808AB3AB
First Seen At2026-05-31 19:08:17Z
Last Seen At2026-06-06 10:00:44Z
Last Checked At2026-06-06 10:00:44Z
Last Changed At2026-05-31 19:08:17Z
Inactive At
Source Posted At2026-05-06 00:00:00Z
Source Updated At
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    "description": "<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong><span style=\"background-color:white\"><span style=\"color:black\">Want to make a difference? Come be a part of the amazing work EveryMind is accomplishing!</span></span></strong></span></span></p>\n\n<p>&nbsp;</p>\n\n<p><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><span style=\"background-color:white\"><span style=\"color:black\">EveryMind is not just a name; it&rsquo;s a catalyst for change. We believe in the inherent value and potential of every individual, every mind. With a commitment to the building blocks of mental health, we have been strengthening communities and empowering individuals since 1957. 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As a member of EveryMind&rsquo;s Management Team, Manager is responsible for managing and responding to client and community needs and collaborating with internal and external leadership to deliver high quality services.&nbsp;&nbsp;</span></span></p>\n\n<p>&nbsp;</p>\n\n<p><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><span style=\"background-color:white\"><strong><span style=\"color:black\">Why You&#39;ll Love Working at EveryMind</span></strong></span></span></span></p>\n\n<p><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><span style=\"background-color:white\"><span style=\"color:black\">At EveryMind, we&#39;re not just a workplace, we&#39;re a mission-driven community committed to mental wellness for all. Here&#39;s what you can expect when you join us:</span></span></span></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><span style=\"background-color:white\"><strong><span style=\"color:black\">A Recognized Top Workplace</span></strong><span style=\"color:black\"> in Montgomery County (Bethesda Magazine)</span></span></span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><span style=\"background-color:white\"><strong><span style=\"color:black\">Over 65 Years</span></strong><span style=\"color:black\"> of service as a leading mental health nonprofit</span></span></span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><span style=\"background-color:white\"><strong><span style=\"color:black\">210+ Team Members</span></strong><span style=\"color:black\"> across 27 locations&nbsp;</span></span></span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><span style=\"background-color:white\"><strong><span style=\"color:black\">Culture of Trust, Integrity, and Innovation </span></strong></span></span></span></li>\n</ul>\n\n<p><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><span style=\"background-color:white\"><strong><span style=\"color:black\">Your Benefits Package Includes:</span></strong></span></span></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><span style=\"background-color:white\"><span style=\"color:black\">Medical, Dental, and Vision Insurance Options</span></span></span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><span style=\"background-color:white\"><span style=\"color:black\">Employer-Paid Life &amp; Long-Term Disability Insurance</span></span></span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><span style=\"background-color:white\"><span style=\"color:black\">401(k) Matching Program</span></span></span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><span style=\"background-color:white\"><strong><span style=\"color:black\">47+ Days of Leave</span></strong><span style=\"color:black\"> (Vacation, Sick, Wellness, Holidays, Birthday &amp; More!)</span></span></span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><span style=\"background-color:white\"><span style=\"color:black\">Pay Increases for Licensure Advancements</span></span></span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><span style=\"background-color:white\"><span style=\"color:black\">Flexible Schedules &amp; Remote Work Options&nbsp;</span></span></span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><span style=\"background-color:white\"><span style=\"color:black\">Employee Assistance Program</span></span></span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><span style=\"background-color:white\"><span style=\"color:black\">Referral Bonus Program</span></span></span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><span style=\"background-color:white\"><span style=\"color:black\">Employee Discount Program</span></span></span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><span style=\"background-color:white\"><span style=\"color:black\">Professional Development &amp; Growth Opportunities</span></span></span></span></li>\n</ul>\n\n<p style=\"margin-left:8px\">&nbsp;</p>\n\n<p><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><strong>ESSENTIAL DUTIES AND RESPONSIBILITIES:&nbsp;&nbsp;</strong></span></span></p>\n\n<ol>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\">&nbsp;Ensure high-quality, compliant service delivery&nbsp;in the Centralized Intake &amp; Diversion program&nbsp;by monitoring program performance, outcomes, and adherence to regulatory requirements. Identify gaps and implement strategic improvements to meet or exceed program goals.</span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\">Provide leadership, coaching, and performance management to staff, fostering a culture of accountability, professional growth, and continuous learning. Ensure staff receive ongoing training in key service areas (e.g., homeless prevention and intervention, harm reduction, motivational interviewing).</span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\">Lead recruitment and onboarding process for staff in collaboration with Human Resources. Train, onboard, and supervise staff&nbsp;including&nbsp;monitoring of assigned tasks and client interactions and ensuring staff follow protocols, policies, and procedures.</span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\">Develop, implement, and maintain Standard Operating Procedures (SOPs), policies, and program guidelines to ensure consistency, compliance, and operational efficiency. Regularly review and update processes to reflect best practices, regulatory changes, and organizational priorities.</span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\">Support execution of&nbsp;data collection, analysis, evaluation, and quality assurance and control measures (ex.&nbsp;chart audits).&nbsp;Utilize&nbsp;metrics and&nbsp;analysis&nbsp;findings with leadership&nbsp;and staff to better meet client needs. Propose solutions and improvements as needed.</span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\">Ensure&nbsp;documentation for direct services&nbsp;is completed according to contractual and funding requirements&nbsp;and program policies, ensuring timeliness and accuracy.&nbsp;Support&nbsp;preparation and submission of&nbsp;department reporting requirements.</span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\">Communicate&nbsp;and collaborate with external partners including government staff, service providers, and others. Attend&nbsp;and actively engage in&nbsp;meetings, share expertise, and bring back information to strengthen, adjust service delivery.&nbsp;&nbsp;</span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\">Serve as a subject matter expert, trainer, and administrator for&nbsp;eICM,&nbsp;HMIS and other tracking databases or platforms used. Represent department in regular HMIS and other meetings as required.</span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\">Maintain knowledge and regular training around best practices in&nbsp;homeless prevention and intervention,&nbsp;housing supports, and knowledge of related populations.&nbsp;May require&nbsp;meeting&nbsp;with local providers doing similar work in other parts of the country.</span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\">Provide coverage in the field, as needed, to support staff and active client caseloads, including but not limited&nbsp;to,&nbsp;client assessments and client visits in the community or in client&rsquo;s home.</span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\">Other duties as assigned.&nbsp;&nbsp;</span></span></li>\n</ol>\n\n<p>&nbsp;</p>\n\n<p><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><strong>Supervision to be exercised:&nbsp;</strong></span></span></p>\n\n<p><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\">Directly supervises&nbsp;frontline staff as well as&nbsp;volunteers and interns&nbsp;as&nbsp;assigned or needed.&nbsp;&nbsp;</span></span></p>\n\n<p>&nbsp;</p>\n\n<p><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><strong>Supervision to be received:&nbsp;</strong></span></span></p>\n\n<p><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\">Director,&nbsp;Case Management Services&nbsp;</span></span></p>\n",
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    "googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"Manager, Diversion Services\",\"identifier\":\"J0HZ97343206\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/C0B5222A333F38B3A707F61C808AB3AB/jobs/343206\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=C0B5222A333F38B3A707F61C808AB3AB\",\"baseSalary\":{\"@type\":\"MonetaryAmount\",\"currency\":\"USD\",\"value\":{\"@type\":\"QuantitativeValue\",\"minValue\":71000,\"maxValue\":83000,\"unitText\":\"\"}},\"datePosted\":\"2026-05-06\",\"description\":\"Job DetailsLevel: ManagementJob Location: 1000 TWINBROOK PARKWAY - ROCKVILLE, MD 20851Position Type: Full TimeEducation Level: Graduate DegreeSalary Range: $71,000.00 - $83,000.00 Salary/yearTravel Percentage: Up to 25%Job Shift: DayJob Category: Community Support ServicesWant to make a difference? Come be a part of the amazing work EveryMind is accomplishing!\\n\\n&nbsp;\\n\\nEveryMind is not just a name; it&rsquo;s a catalyst for change. We believe in the inherent value and potential of every individual, every mind. With a commitment to the building blocks of mental health, we have been strengthening communities and empowering individuals since 1957. Through our direct services, advocacy, and community partnerships, we foster an ecosystem of support that cultivates thriving communities.\\nEveryMind is hiring a Manager, Diversion Services to join our Homeless and Housing Support Services team. This role is responsible for&nbsp;supporting the implementation and management of EveryMind&rsquo;s&nbsp;Centralized Intake &amp; Diversion&nbsp;team, which&nbsp;supports&nbsp;individuals and families navigating housing instability. Manager is responsible for leading staff management, supervision, and development, and ensuring scope deliverables, outcomes, and requirements are met. As a member of EveryMind&rsquo;s Management Team, Manager is responsible for managing and responding to client and community needs and collaborating with internal and external leadership to deliver high quality services.&nbsp;&nbsp;\\n\\n&nbsp;\\n\\nWhy You&#39;ll Love Working at EveryMind\\n\\nAt EveryMind, we&#39;re not just a workplace, we&#39;re a mission-driven community committed to mental wellness for all. Here&#39;s what you can expect when you join us:\\n\\n\\n\\tA Recognized Top Workplace in Montgomery County (Bethesda Magazine)\\n\\tOver 65 Years of service as a leading mental health nonprofit\\n\\t210+ Team Members across 27 locations&nbsp;\\n\\tCulture of Trust, Integrity, and Innovation \\n\\n\\nYour Benefits Package Includes:\\n\\n\\n\\tMedical, Dental, and Vision Insurance Options\\n\\tEmployer-Paid Life &amp; Long-Term Disability Insurance\\n\\t401(k) Matching Program\\n\\t47+ Days of Leave (Vacation, Sick, Wellness, Holidays, Birthday &amp; More!)\\n\\tPay Increases for Licensure Advancements\\n\\tFlexible Schedules &amp; Remote Work Options&nbsp;\\n\\tEmployee Assistance Program\\n\\tReferral Bonus Program\\n\\tEmployee Discount Program\\n\\tProfessional Development &amp; Growth Opportunities\\n\\n\\n&nbsp;\\n\\nESSENTIAL DUTIES AND RESPONSIBILITIES:&nbsp;&nbsp;\\n\\n\\n\\t&nbsp;Ensure high-quality, compliant service delivery&nbsp;in the Centralized Intake &amp; Diversion program&nbsp;by monitoring program performance, outcomes, and adherence to regulatory requirements. Identify gaps and implement strategic improvements to meet or exceed program goals.\\n\\tProvide leadership, coaching, and performance management to staff, fostering a culture of accountability, professional growth, and continuous learning. Ensure staff receive ongoing training in key service areas (e.g., homeless prevention and intervention, harm reduction, motivational interviewing).\\n\\tLead recruitment and onboarding process for staff in collaboration with Human Resources. Train, onboard, and supervise staff&nbsp;including&nbsp;monitoring of assigned tasks and client interactions and ensuring staff follow protocols, policies, and procedures.\\n\\tDevelop, implement, and maintain Standard Operating Procedures (SOPs), policies, and program guidelines to ensure consistency, compliance, and operational efficiency. Regularly review and update processes to reflect best practices, regulatory changes, and organizational priorities.\\n\\tSupport execution of&nbsp;data collection, analysis, evaluation, and quality assurance and control measures (ex.&nbsp;chart audits).&nbsp;Utilize&nbsp;metrics and&nbsp;analysis&nbsp;findings with leadership&nbsp;and staff to better meet client needs. Propose solutions and improvements as needed.\\n\\tEnsure&nbsp;documentation for direct services&nbsp;is completed according to contractual and funding requirements&nbsp;and program policies, ensuring timeliness and accuracy.&nbsp;Support&nbsp;preparation and submission of&nbsp;department reporting requirements.\\n\\tCommunicate&nbsp;and collaborate with external partners including government staff, service providers, and others. Attend&nbsp;and actively engage in&nbsp;meetings, share expertise, and bring back information to strengthen, adjust service delivery.&nbsp;&nbsp;\\n\\tServe as a subject matter expert, trainer, and administrator for&nbsp;eICM,&nbsp;HMIS and other tracking databases or platforms used. Represent department in regular HMIS and other meetings as required.\\n\\tMaintain knowledge and regular training around best practices in&nbsp;homeless prevention and intervention,&nbsp;housing supports, and knowledge of related populations.&nbsp;May require&nbsp;meeting&nbsp;with local providers doing similar work in other parts of the country.\\n\\tProvide coverage in the field, as needed, to support staff and active client caseloads, including but not limited&nbsp;to,&nbsp;client assessments and client visits in the community or in client&rsquo;s home.\\n\\tOther duties as assigned.&nbsp;&nbsp;\\n\\n\\n&nbsp;\\n\\nSupervision to be exercised:&nbsp;\\n\\nDirectly supervises&nbsp;frontline staff as well as&nbsp;volunteers and interns&nbsp;as&nbsp;assigned or needed.&nbsp;&nbsp;\\n\\n&nbsp;\\n\\nSupervision to be received:&nbsp;\\n\\nDirector,&nbsp;Case Management Services&nbsp;\\nQualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable&nbsp;accommodations&nbsp;may be made to enable individuals with disabilities to perform the essential functions.&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nStrong Personal Resilience and Mental Health:&nbsp;\\r\\n\\r\\nGiven the high-stress nature of the role, it is essential that candidates possess a high level of personal resilience and maintain stable mental health. This ensures that they are well-equipped to provide effective support and maintain the professional standards required for client care.&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nEducation:&nbsp;\\r\\n\\r\\nMaster&rsquo;s degree in social work, human services, or related field or bachelor&rsquo;s degree with&nbsp;equivalent&nbsp;years of experience. Licensure&nbsp;preferred.&nbsp;&nbsp;&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nExperience:&nbsp;&nbsp;&nbsp;\\r\\n\\r\\nA minimum of&nbsp;3&nbsp;years of experience supervising and managing direct services staff&nbsp;required. A minimum of&nbsp;5&nbsp;years working in human or social services, knowledge of case management practices required.&nbsp;Knowledge of client populations required.&nbsp;Knowledge or use of electronic record&nbsp;systems&nbsp;required.&nbsp;Previous experience providing case management and staff&nbsp;training required. Preference given to supervisors who have managed remote teams or staff working across multiple locations.&nbsp;&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nSkills:&nbsp;&nbsp;&nbsp;\\r\\n\\r\\nStrong interpersonal skills and ability to engage with staff, management and leadership, and external partners.&nbsp;Must be able to manage multiple tasks&nbsp;and priorities&nbsp;while working effectively as a team player. Must have strong communication, coordination, and organizational skills. Must be able to maintain confidentiality. Strong computer skills with proficiency in Microsoft Office Suite, specifically in Excel and data management and gathering platforms.&nbsp;&nbsp;&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nAbilities:&nbsp;&nbsp;&nbsp;\\r\\n\\r\\nEffectively interact and work collaboratively in a flexible work environment with a variety of constituents including clients and family members or caretakers, interns, volunteers, paid staff, CEO, board members, and community partners. Ability to express ideas with clarity, confidence,&nbsp;and sensitivity.&nbsp;Must be able to maintain confidentiality involving clients in accordance with organizational and federal guidelines.&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nPhysical&nbsp;and Emotional Demands:&nbsp;\\r\\n\\r\\nThe physical demands described here represent those that an employee must meet to successfully perform the essential functions of this position. Reasonable&nbsp;accommodations&nbsp;may be made to enable individuals with disabilities to perform the essential functions. While performing this job&#39;s duties, the employee is frequently required to stand, walk, sit, use hands to finger dexterity, handle with hands and arms, climb stairs, balance, kneel, crouch, or talk and hear. The employee must be able to lift and/or move up to 35 pounds frequently. The job&#39;s specific vision abilities include close vision, distance vision, and the ability to adjust focus.&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nDue to the nature of the content that is handled in the program, anyone who has a history of trauma or suicidality could be at risk of being triggered or re-traumatized. This is especially true for people who have experienced these issues within the past 12 months and therefore we may not recommend this work if their experience is so recent.&nbsp;&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nClearance Requirements:&nbsp;&nbsp;\\r\\n\\r\\nThe employee must pass a criminal background check. Certain job functions may require employee to pass a child sexual abuse and other criminal activity as well as a credit check. All staff providing services to staff or clients, must be free of illegal drugs and abuse of alcohol, and must be fully able to always perform all required duties.&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWorking Conditions:&nbsp;&nbsp;\\r\\n\\r\\nThe work environment is representative of that which an employee encounters while performing the essential functions of this job. Reasonable&nbsp;accommodations&nbsp;may be made to enable individuals with disabilities to perform the essential functions.&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nThe employee must be available to perform the duties of the job during&nbsp;most, but&nbsp;not limited to core business hours (between 9&nbsp;&ndash;&nbsp;5pm, Monday &ndash;&nbsp;Friday), some flexibility with schedule may be available (evening and/or weekend hours). Employees will work mostly on-site but may work some hours remotely with the approval of supervisor.&nbsp;&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nDue&nbsp;to&nbsp;confidentiality&nbsp;and&nbsp;the&nbsp;amount&nbsp;of&nbsp;travel&nbsp;to&nbsp;client&nbsp;locations,&nbsp;the&nbsp;employee&nbsp;must&nbsp;possess&nbsp;a&nbsp;valid&nbsp;drivers&nbsp;license, reliable vehicle, and auto insurance.&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nReady to Join Us?\\r\\nIf you&#39;re excited to contribute to life-changing work, apply today and become part of a team that&#39;s transforming lives through compassion, expertise, and community connection.\\r\\n&nbsp;\\r\\n\",\"responsibilities\":\"Want to make a difference? Come be a part of the amazing work EveryMind is accomplishing!\\n\\n&nbsp;\\n\\nEveryMind is not just a name; it&rsquo;s a catalyst for change. We believe in the inherent value and potential of every individual, every mind. With a commitment to the building blocks of mental health, we have been strengthening communities and empowering individuals since 1957. Through our direct services, advocacy, and community partnerships, we foster an ecosystem of support that cultivates thriving communities.\\nEveryMind is hiring a Manager, Diversion Services to join our Homeless and Housing Support Services team. This role is responsible for&nbsp;supporting the implementation and management of EveryMind&rsquo;s&nbsp;Centralized Intake &amp; Diversion&nbsp;team, which&nbsp;supports&nbsp;individuals and families navigating housing instability. Manager is responsible for leading staff management, supervision, and development, and ensuring scope deliverables, outcomes, and requirements are met. As a member of EveryMind&rsquo;s Management Team, Manager is responsible for managing and responding to client and community needs and collaborating with internal and external leadership to deliver high quality services.&nbsp;&nbsp;\\n\\n&nbsp;\\n\\nWhy You&#39;ll Love Working at EveryMind\\n\\nAt EveryMind, we&#39;re not just a workplace, we&#39;re a mission-driven community committed to mental wellness for all. Here&#39;s what you can expect when you join us:\\n\\n\\n\\tA Recognized Top Workplace in Montgomery County (Bethesda Magazine)\\n\\tOver 65 Years of service as a leading mental health nonprofit\\n\\t210+ Team Members across 27 locations&nbsp;\\n\\tCulture of Trust, Integrity, and Innovation \\n\\n\\nYour Benefits Package Includes:\\n\\n\\n\\tMedical, Dental, and Vision Insurance Options\\n\\tEmployer-Paid Life &amp; Long-Term Disability Insurance\\n\\t401(k) Matching Program\\n\\t47+ Days of Leave (Vacation, Sick, Wellness, Holidays, Birthday &amp; More!)\\n\\tPay Increases for Licensure Advancements\\n\\tFlexible Schedules &amp; Remote Work Options&nbsp;\\n\\tEmployee Assistance Program\\n\\tReferral Bonus Program\\n\\tEmployee Discount Program\\n\\tProfessional Development &amp; Growth Opportunities\\n\\n\\n&nbsp;\\n\\nESSENTIAL DUTIES AND RESPONSIBILITIES:&nbsp;&nbsp;\\n\\n\\n\\t&nbsp;Ensure high-quality, compliant service delivery&nbsp;in the Centralized Intake &amp; Diversion program&nbsp;by monitoring program performance, outcomes, and adherence to regulatory requirements. Identify gaps and implement strategic improvements to meet or exceed program goals.\\n\\tProvide leadership, coaching, and performance management to staff, fostering a culture of accountability, professional growth, and continuous learning. Ensure staff receive ongoing training in key service areas (e.g., homeless prevention and intervention, harm reduction, motivational interviewing).\\n\\tLead recruitment and onboarding process for staff in collaboration with Human Resources. Train, onboard, and supervise staff&nbsp;including&nbsp;monitoring of assigned tasks and client interactions and ensuring staff follow protocols, policies, and procedures.\\n\\tDevelop, implement, and maintain Standard Operating Procedures (SOPs), policies, and program guidelines to ensure consistency, compliance, and operational efficiency. Regularly review and update processes to reflect best practices, regulatory changes, and organizational priorities.\\n\\tSupport execution of&nbsp;data collection, analysis, evaluation, and quality assurance and control measures (ex.&nbsp;chart audits).&nbsp;Utilize&nbsp;metrics and&nbsp;analysis&nbsp;findings with leadership&nbsp;and staff to better meet client needs. Propose solutions and improvements as needed.\\n\\tEnsure&nbsp;documentation for direct services&nbsp;is completed according to contractual and funding requirements&nbsp;and program policies, ensuring timeliness and accuracy.&nbsp;Support&nbsp;preparation and submission of&nbsp;department reporting requirements.\\n\\tCommunicate&nbsp;and collaborate with external partners including government staff, service providers, and others. Attend&nbsp;and actively engage in&nbsp;meetings, share expertise, and bring back information to strengthen, adjust service delivery.&nbsp;&nbsp;\\n\\tServe as a subject matter expert, trainer, and administrator for&nbsp;eICM,&nbsp;HMIS and other tracking databases or platforms used. Represent department in regular HMIS and other meetings as required.\\n\\tMaintain knowledge and regular training around best practices in&nbsp;homeless prevention and intervention,&nbsp;housing supports, and knowledge of related populations.&nbsp;May require&nbsp;meeting&nbsp;with local providers doing similar work in other parts of the country.\\n\\tProvide coverage in the field, as needed, to support staff and active client caseloads, including but not limited&nbsp;to,&nbsp;client assessments and client visits in the community or in client&rsquo;s home.\\n\\tOther duties as assigned.&nbsp;&nbsp;\\n\\n\\n&nbsp;\\n\\nSupervision to be exercised:&nbsp;\\n\\nDirectly supervises&nbsp;frontline staff as well as&nbsp;volunteers and interns&nbsp;as&nbsp;assigned or needed.&nbsp;&nbsp;\\n\\n&nbsp;\\n\\nSupervision to be received:&nbsp;\\n\\nDirector,&nbsp;Case Management Services&nbsp;\\n\",\"employmentType\":\"FULL_TIME\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"EVERYMIND INC\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=C0B5222A333F38B3A707F61C808AB3AB\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"1000 TWINBROOK PARKWAY\",\"addressLocality\":\"ROCKVILLE\",\"addressRegion\":\"MD\",\"postalCode\":20851,\"addressCountry\":\"USA\"}},\"qualifications\":\"To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable&nbsp;accommodations&nbsp;may be made to enable individuals with disabilities to perform the essential functions.&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nStrong Personal Resilience and Mental Health:&nbsp;\\r\\n\\r\\nGiven the high-stress nature of the role, it is essential that candidates possess a high level of personal resilience and maintain stable mental health. This ensures that they are well-equipped to provide effective support and maintain the professional standards required for client care.&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nEducation:&nbsp;\\r\\n\\r\\nMaster&rsquo;s degree in social work, human services, or related field or bachelor&rsquo;s degree with&nbsp;equivalent&nbsp;years of experience. Licensure&nbsp;preferred.&nbsp;&nbsp;&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nExperience:&nbsp;&nbsp;&nbsp;\\r\\n\\r\\nA minimum of&nbsp;3&nbsp;years of experience supervising and managing direct services staff&nbsp;required. A minimum of&nbsp;5&nbsp;years working in human or social services, knowledge of case management practices required.&nbsp;Knowledge of client populations required.&nbsp;Knowledge or use of electronic record&nbsp;systems&nbsp;required.&nbsp;Previous experience providing case management and staff&nbsp;training required. Preference given to supervisors who have managed remote teams or staff working across multiple locations.&nbsp;&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nSkills:&nbsp;&nbsp;&nbsp;\\r\\n\\r\\nStrong interpersonal skills and ability to engage with staff, management and leadership, and external partners.&nbsp;Must be able to manage multiple tasks&nbsp;and priorities&nbsp;while working effectively as a team player. Must have strong communication, coordination, and organizational skills. Must be able to maintain confidentiality. Strong computer skills with proficiency in Microsoft Office Suite, specifically in Excel and data management and gathering platforms.&nbsp;&nbsp;&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nAbilities:&nbsp;&nbsp;&nbsp;\\r\\n\\r\\nEffectively interact and work collaboratively in a flexible work environment with a variety of constituents including clients and family members or caretakers, interns, volunteers, paid staff, CEO, board members, and community partners. Ability to express ideas with clarity, confidence,&nbsp;and sensitivity.&nbsp;Must be able to maintain confidentiality involving clients in accordance with organizational and federal guidelines.&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nPhysical&nbsp;and Emotional Demands:&nbsp;\\r\\n\\r\\nThe physical demands described here represent those that an employee must meet to successfully perform the essential functions of this position. Reasonable&nbsp;accommodations&nbsp;may be made to enable individuals with disabilities to perform the essential functions. While performing this job&#39;s duties, the employee is frequently required to stand, walk, sit, use hands to finger dexterity, handle with hands and arms, climb stairs, balance, kneel, crouch, or talk and hear. The employee must be able to lift and/or move up to 35 pounds frequently. The job&#39;s specific vision abilities include close vision, distance vision, and the ability to adjust focus.&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nDue to the nature of the content that is handled in the program, anyone who has a history of trauma or suicidality could be at risk of being triggered or re-traumatized. This is especially true for people who have experienced these issues within the past 12 months and therefore we may not recommend this work if their experience is so recent.&nbsp;&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nClearance Requirements:&nbsp;&nbsp;\\r\\n\\r\\nThe employee must pass a criminal background check. Certain job functions may require employee to pass a child sexual abuse and other criminal activity as well as a credit check. All staff providing services to staff or clients, must be free of illegal drugs and abuse of alcohol, and must be fully able to always perform all required duties.&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWorking Conditions:&nbsp;&nbsp;\\r\\n\\r\\nThe work environment is representative of that which an employee encounters while performing the essential functions of this job. Reasonable&nbsp;accommodations&nbsp;may be made to enable individuals with disabilities to perform the essential functions.&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nThe employee must be available to perform the duties of the job during&nbsp;most, but&nbsp;not limited to core business hours (between 9&nbsp;&ndash;&nbsp;5pm, Monday &ndash;&nbsp;Friday), some flexibility with schedule may be available (evening and/or weekend hours). Employees will work mostly on-site but may work some hours remotely with the approval of supervisor.&nbsp;&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nDue&nbsp;to&nbsp;confidentiality&nbsp;and&nbsp;the&nbsp;amount&nbsp;of&nbsp;travel&nbsp;to&nbsp;client&nbsp;locations,&nbsp;the&nbsp;employee&nbsp;must&nbsp;possess&nbsp;a&nbsp;valid&nbsp;drivers&nbsp;license, reliable vehicle, and auto insurance.&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nReady to Join Us?\\r\\nIf you&#39;re excited to contribute to life-changing work, apply today and become part of a team that&#39;s transforming lives through compassion, expertise, and community connection.\\r\\n&nbsp;\\r\\n\",\"experienceRequirements\":\"To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable&nbsp;accommodations&nbsp;may be made to enable individuals with disabilities to perform the essential functions.&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nStrong Personal Resilience and Mental Health:&nbsp;\\r\\n\\r\\nGiven the high-stress nature of the role, it is essential that candidates possess a high level of personal resilience and maintain stable mental health. This ensures that they are well-equipped to provide effective support and maintain the professional standards required for client care.&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nEducation:&nbsp;\\r\\n\\r\\nMaster&rsquo;s degree in social work, human services, or related field or bachelor&rsquo;s degree with&nbsp;equivalent&nbsp;years of experience. Licensure&nbsp;preferred.&nbsp;&nbsp;&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nExperience:&nbsp;&nbsp;&nbsp;\\r\\n\\r\\nA minimum of&nbsp;3&nbsp;years of experience supervising and managing direct services staff&nbsp;required. A minimum of&nbsp;5&nbsp;years working in human or social services, knowledge of case management practices required.&nbsp;Knowledge of client populations required.&nbsp;Knowledge or use of electronic record&nbsp;systems&nbsp;required.&nbsp;Previous experience providing case management and staff&nbsp;training required. Preference given to supervisors who have managed remote teams or staff working across multiple locations.&nbsp;&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nSkills:&nbsp;&nbsp;&nbsp;\\r\\n\\r\\nStrong interpersonal skills and ability to engage with staff, management and leadership, and external partners.&nbsp;Must be able to manage multiple tasks&nbsp;and priorities&nbsp;while working effectively as a team player. Must have strong communication, coordination, and organizational skills. Must be able to maintain confidentiality. Strong computer skills with proficiency in Microsoft Office Suite, specifically in Excel and data management and gathering platforms.&nbsp;&nbsp;&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nAbilities:&nbsp;&nbsp;&nbsp;\\r\\n\\r\\nEffectively interact and work collaboratively in a flexible work environment with a variety of constituents including clients and family members or caretakers, interns, volunteers, paid staff, CEO, board members, and community partners. Ability to express ideas with clarity, confidence,&nbsp;and sensitivity.&nbsp;Must be able to maintain confidentiality involving clients in accordance with organizational and federal guidelines.&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nPhysical&nbsp;and Emotional Demands:&nbsp;\\r\\n\\r\\nThe physical demands described here represent those that an employee must meet to successfully perform the essential functions of this position. Reasonable&nbsp;accommodations&nbsp;may be made to enable individuals with disabilities to perform the essential functions. While performing this job&#39;s duties, the employee is frequently required to stand, walk, sit, use hands to finger dexterity, handle with hands and arms, climb stairs, balance, kneel, crouch, or talk and hear. The employee must be able to lift and/or move up to 35 pounds frequently. The job&#39;s specific vision abilities include close vision, distance vision, and the ability to adjust focus.&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nDue to the nature of the content that is handled in the program, anyone who has a history of trauma or suicidality could be at risk of being triggered or re-traumatized. This is especially true for people who have experienced these issues within the past 12 months and therefore we may not recommend this work if their experience is so recent.&nbsp;&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nClearance Requirements:&nbsp;&nbsp;\\r\\n\\r\\nThe employee must pass a criminal background check. Certain job functions may require employee to pass a child sexual abuse and other criminal activity as well as a credit check. All staff providing services to staff or clients, must be free of illegal drugs and abuse of alcohol, and must be fully able to always perform all required duties.&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWorking Conditions:&nbsp;&nbsp;\\r\\n\\r\\nThe work environment is representative of that which an employee encounters while performing the essential functions of this job. Reasonable&nbsp;accommodations&nbsp;may be made to enable individuals with disabilities to perform the essential functions.&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nThe employee must be available to perform the duties of the job during&nbsp;most, but&nbsp;not limited to core business hours (between 9&nbsp;&ndash;&nbsp;5pm, Monday &ndash;&nbsp;Friday), some flexibility with schedule may be available (evening and/or weekend hours). Employees will work mostly on-site but may work some hours remotely with the approval of supervisor.&nbsp;&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nDue&nbsp;to&nbsp;confidentiality&nbsp;and&nbsp;the&nbsp;amount&nbsp;of&nbsp;travel&nbsp;to&nbsp;client&nbsp;locations,&nbsp;the&nbsp;employee&nbsp;must&nbsp;possess&nbsp;a&nbsp;valid&nbsp;drivers&nbsp;license, reliable vehicle, and auto insurance.&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nReady to Join Us?\\r\\nIf you&#39;re excited to contribute to life-changing work, apply today and become part of a team that&#39;s transforming lives through compassion, expertise, and community connection.\\r\\n&nbsp;\\r\\n\",\"industry\":\"Community Support Services\",\"validThrough\":\"-0001-11-30\",\"workHours\":\"Day\",\"educationRequirements\":\"Graduate Degree\"}",
    "applyAvailable": true,
    "educationLevel": "Graduate Degree",
    "qualifications": "<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable&nbsp;accommodations&nbsp;may be made to enable individuals with disabilities to perform the essential functions.&nbsp;</span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"display:block;font-size:14px;\"><strong>Strong Personal Resilience and Mental Health:&nbsp;</strong></span></span></p>\r\n\r\n<p><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"display:block;font-size:14px;\">Given the high-stress nature of the role, it is essential that candidates possess a high level of personal resilience and maintain stable mental health. This ensures that they are well-equipped to provide effective support and maintain the professional standards required for client care.&nbsp;</span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"display:block;font-size:14px;\"><strong>Education:&nbsp;</strong></span></span></p>\r\n\r\n<p><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"display:block;font-size:14px;\">Master&rsquo;s degree in social work, human services, or related field or bachelor&rsquo;s degree with&nbsp;equivalent&nbsp;years of experience. Licensure&nbsp;preferred.&nbsp;&nbsp;&nbsp;</span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"display:block;font-size:14px;\"><strong>Experience:&nbsp;&nbsp;&nbsp;</strong></span></span></p>\r\n\r\n<p><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"display:block;font-size:14px;\">A minimum of&nbsp;3&nbsp;years of experience supervising and managing direct services staff&nbsp;required. A minimum of&nbsp;5&nbsp;years working in human or social services, knowledge of case management practices required.&nbsp;Knowledge of client populations required.&nbsp;Knowledge or use of electronic record&nbsp;systems&nbsp;required.&nbsp;Previous experience providing case management and staff&nbsp;training required. Preference given to supervisors who have managed remote teams or staff working across multiple locations.&nbsp;&nbsp;</span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"display:block;font-size:14px;\"><strong>Skills:&nbsp;&nbsp;&nbsp;</strong></span></span></p>\r\n\r\n<p><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"display:block;font-size:14px;\">Strong interpersonal skills and ability to engage with staff, management and leadership, and external partners.&nbsp;Must be able to manage multiple tasks&nbsp;and priorities&nbsp;while working effectively as a team player. Must have strong communication, coordination, and organizational skills. Must be able to maintain confidentiality. Strong computer skills with proficiency in Microsoft Office Suite, specifically in Excel and data management and gathering platforms.&nbsp;&nbsp;&nbsp;</span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"display:block;font-size:14px;\"><strong>Abilities</strong>:&nbsp;&nbsp;&nbsp;</span></span></p>\r\n\r\n<p><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"display:block;font-size:14px;\">Effectively interact and work collaboratively in a flexible work environment with a variety of constituents including clients and family members or caretakers, interns, volunteers, paid staff, CEO, board members, and community partners. Ability to express ideas with clarity, confidence,&nbsp;and sensitivity.&nbsp;Must be able to maintain confidentiality involving clients in accordance with organizational and federal guidelines.&nbsp;</span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"display:block;font-size:14px;\"><strong>Physical&nbsp;and Emotional Demands:&nbsp;</strong></span></span></p>\r\n\r\n<p><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"display:block;font-size:14px;\">The physical demands described here represent those that an employee must meet to successfully perform the essential functions of this position. Reasonable&nbsp;accommodations&nbsp;may be made to enable individuals with disabilities to perform the essential functions. While performing this job&#39;s duties, the employee is frequently required to stand, walk, sit, use hands to finger dexterity, handle with hands and arms, climb stairs, balance, kneel, crouch, or talk and hear. The employee must be able to lift and/or move up to 35 pounds frequently. The job&#39;s specific vision abilities include close vision, distance vision, and the ability to adjust focus.&nbsp;</span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"display:block;font-size:14px;\">Due to the nature of the content that is handled in the program, anyone who has a history of trauma or suicidality could be at risk of being triggered or re-traumatized. This is especially true for people who have experienced these issues within the past 12 months and therefore we may not recommend this work if their experience is so recent.&nbsp;&nbsp;</span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"display:block;font-size:14px;\"><strong>Clearance Requirements:&nbsp;&nbsp;</strong></span></span></p>\r\n\r\n<p><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"display:block;font-size:14px;\">The employee must pass a criminal background check. Certain job functions may require employee to pass a child sexual abuse and other criminal activity as well as a credit check. All staff providing services to staff or clients, must be free of illegal drugs and abuse of alcohol, and must be fully able to always perform all required duties.&nbsp;</span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"display:block;font-size:14px;\"><strong>Working Conditions:&nbsp;&nbsp;</strong></span></span></p>\r\n\r\n<p><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"display:block;font-size:14px;\">The work environment is representative of that which an employee encounters while performing the essential functions of this job. Reasonable&nbsp;accommodations&nbsp;may be made to enable individuals with disabilities to perform the essential functions.&nbsp;</span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"display:block;font-size:14px;\">The employee must be available to perform the duties of the job during&nbsp;most, but&nbsp;not limited to core business hours (between 9&nbsp;&ndash;&nbsp;5pm, Monday &ndash;&nbsp;Friday), some flexibility with schedule may be available (evening and/or weekend hours). Employees will work mostly on-site but may work some hours remotely with the approval of supervisor.&nbsp;&nbsp;</span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"display:block;font-size:14px;\">Due&nbsp;to&nbsp;confidentiality&nbsp;and&nbsp;the&nbsp;amount&nbsp;of&nbsp;travel&nbsp;to&nbsp;client&nbsp;locations,&nbsp;the&nbsp;employee&nbsp;must&nbsp;possess&nbsp;a&nbsp;valid&nbsp;drivers&nbsp;license, reliable vehicle, and auto insurance.&nbsp;</span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"display:block;font-size:14px;\"><strong>Ready to Join Us?</strong><br />\r\nIf you&#39;re excited to contribute to life-changing work, apply today and become part of a team that&#39;s transforming lives through compassion, expertise, and community connection.</span></span><br />\r\n&nbsp;</p>\r\n",
    "descriptionTitle": "Description",
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    "jobTitle": "Manager, Diversion Services",
    "postedOn": "",
    "locations": "1000 TWINBROOK PARKWAY - ROCKVILLE, MD 20851",
    "remoteType": "",
    "description": "Want to make a difference? Come be a part of the amazing work EveryMind is accomplishing!\n\n \n\nEveryMind is not just a name; it’s a catalyst for change...",
    "positionType": "Full Time"
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