BottleDrop Customer Care Associate - Ontario

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    "jobTitle": "BottleDrop Customer Care Associate - Ontario",
    "location": "Ontario RC 721 - Ontario, OR 97914",
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    "description": "<p><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><strong>Our Vision</strong></span></span></p>\r\n\r\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">A world where no resource is wasted.</span></span></p>\r\n\r\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><strong>Our Mission </strong></span></span></p>\r\n\r\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">To ensure that no resource goes to waste by empowering people to redeem every container easily, efficiently, and effectively.</span></span></p>\r\n\r\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><strong>Our Values</strong></span></span></p>\r\n\r\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">We are loyal, resilient, trustworthy, creative, competent, and engaged.</span></span></p>\r\n\r\n<p style=\"text-align:justify;\">&nbsp;</p>\r\n\r\n<p style=\"text-align:justify;\"><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><strong><span style=\"color:#7b7b7b;\">Summary</span></strong></span></span></p>\r\n\r\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">The Customer Care Associate (CCA) is a redemption center employee who is positioned on the exterior of the site to assist with greeting/engaging with customers and ensuring that the exterior of the site meets company standards. This involves interacting with customers for the purpose of informing of redemption center policies and procedures as well as welcoming and answering any questions that customers may have upon entry. The employee is responsible for the appearance of the exterior of the building from a cleanliness standpoint to ensure the safety for our staff and customers.</span></span></p>\r\n\r\n<p style=\"text-align:justify;\">&nbsp;</p>\r\n\r\n<p style=\"text-align:justify;\"><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><strong><span style=\"color:#7b7b7b;\">Primary Duties &amp; Responsibilities</span></strong></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Conducts regular monitoring of assigned Redemption Center properties, including but not limited to the parking lot, the perimeter of the Center, and within the Center (as needed).</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Maintain the appearance of the redemption center exterior (and interior as needed) including removing all garbage and organization of shopping carts left on property.</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Reporting irregularities, including but not limited to out of policy events, facility and safety hazards, and emergency situations to the site supervisor or AOS.</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Professionally and politely engages and enforces policy infractions such as daily limits, out of state containers, or other items that might violate our Customer Code of Conduct.</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Prepares and communicates timely and detailed reports of incidents</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Educate and introduce customers to Oregon&rsquo;s Bottle Bill and the BottleDrop system.</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Adhere to OSHA Safety Standards and OBRC policies</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Other job duties as assigned</span></span></li>\r\n</ul>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><strong><span style=\"color:#7b7b7b;\">Education/Experience</span></strong></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">High School Diploma or GED required</span></span></li>\r\n</ul>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><strong><span style=\"color:#7b7b7b;\">Requirements &ndash; Skills, Job Knowledge &amp; Abilities</span></strong></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Strong verbal and written communication skills; ability to communicate professionally at all levels with internal and external business partners</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Ability to work a flexible schedule to accommodate business needs </span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-left:24px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">&bull; Ability to lift and carry up to 50 lbs., stand for several hours a day, and climb ladders</span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Reliable transportation</span></span></li>\r\n</ul>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><strong><span style=\"color:#7b7b7b;\">Supervisory Responsibility</span></strong></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">None</span></span></li>\r\n</ul>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><strong><span style=\"color:#7b7b7b;\">Travel</span></strong></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">None</span></span></li>\r\n</ul>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><strong><span style=\"color:#7b7b7b;\">Working Conditions/Physical Requirements</span></strong></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\"><span style=\"color:#000000;\">Work outdoors in various temperatures/conditions.</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\"><span style=\"color:#000000;\">Exposure to industrial equipment with moving mechanical parts.</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\"><span style=\"color:#000000;\">Occasional exposure to odors of empty beverage containers.</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\"><span style=\"color:#000000;\">Noise levels in designated areas of the redemption center require the use of approved hearing protection.</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\"><span style=\"color:#000000;\">Must be able to frequently lift/carry up to 30lbs.</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\"><span style=\"color:#000000;\">Must be able to occasionally lift/carry up to 50 lbs.</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\"><span style=\"color:#000000;\">Push/pull 50+ lbs. frequently (wheeled bag racks).</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\"><span style=\"color:#000000;\">Talking and hearing is frequently required.</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"line-height:normal;\"><span style=\"color:#000000;\">Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\"><span style=\"color:#000000;\">Must be able to stand and walk.</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\"><span style=\"color:#000000;\">Must be able to bend/stoop/crouch/squat.</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\"><span style=\"color:#000000;\">Must be able to use arms/wrists/hands/grasp.</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\"><span style=\"color:#000000;\">Must be able to occasionally climb and balance.</span></span></span></span></span></li>\r\n</ul>\r\n",
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This involves interacting with customers for the purpose of informing of redemption center policies and procedures as well as welcoming and answering any questions that customers may have upon entry. The employee is responsible for the appearance of the exterior of the building from a cleanliness standpoint to ensure the safety for our staff and customers.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nPrimary Duties &amp; Responsibilities\\r\\n\\r\\n\\r\\n\\tConducts regular monitoring of assigned Redemption Center properties, including but not limited to the parking lot, the perimeter of the Center, and within the Center (as needed).\\r\\n\\tMaintain the appearance of the redemption center exterior (and interior as needed) including removing all garbage and organization of shopping carts left on property.\\r\\n\\tReporting irregularities, including but not limited to out of policy events, facility and safety hazards, and emergency situations to the site supervisor or AOS.\\r\\n\\tProfessionally and politely engages and enforces policy infractions such as daily limits, out of state containers, or other items that might violate our Customer Code of Conduct.\\r\\n\\tPrepares and communicates timely and detailed reports of incidents\\r\\n\\tEducate and introduce customers to Oregon&rsquo;s Bottle Bill and the BottleDrop system.\\r\\n\\tAdhere to OSHA Safety Standards and OBRC policies\\r\\n\\tOther job duties as assigned\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nEducation/Experience\\r\\n\\r\\n\\r\\n\\tHigh School Diploma or GED required\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nRequirements &ndash; Skills, Job Knowledge &amp; Abilities\\r\\n\\r\\n\\r\\n\\tStrong verbal and written communication skills; ability to communicate professionally at all levels with internal and external business partners\\r\\n\\tAbility to work a flexible schedule to accommodate business needs \\r\\n\\r\\n\\r\\n&bull; Ability to lift and carry up to 50 lbs., stand for several hours a day, and climb ladders\\r\\n\\r\\n\\r\\n\\tReliable transportation\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nSupervisory Responsibility\\r\\n\\r\\n\\r\\n\\tNone\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nTravel\\r\\n\\r\\n\\r\\n\\tNone\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWorking Conditions/Physical Requirements\\r\\n\\r\\n\\r\\n\\tWork outdoors in various temperatures/conditions.\\r\\n\\tExposure to industrial equipment with moving mechanical parts.\\r\\n\\tOccasional exposure to odors of empty beverage containers.\\r\\n\\tNoise levels in designated areas of the redemption center require the use of approved hearing protection.\\r\\n\\tMust be able to frequently lift/carry up to 30lbs.\\r\\n\\tMust be able to occasionally lift/carry up to 50 lbs.\\r\\n\\tPush/pull 50+ lbs. frequently (wheeled bag racks).\\r\\n\\tTalking and hearing is frequently required.\\r\\n\\tSpecific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.\\r\\n\\tMust be able to stand and walk.\\r\\n\\tMust be able to bend/stoop/crouch/squat.\\r\\n\\tMust be able to use arms/wrists/hands/grasp.\\r\\n\\tMust be able to occasionally climb and balance.\\r\\n\\r\\nQualifications\",\"responsibilities\":\"Our Vision\\r\\n\\r\\nA world where no resource is wasted.\\r\\n\\r\\nOur Mission \\r\\n\\r\\nTo ensure that no resource goes to waste by empowering people to redeem every container easily, efficiently, and effectively.\\r\\n\\r\\nOur Values\\r\\n\\r\\nWe are loyal, resilient, trustworthy, creative, competent, and engaged.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nSummary\\r\\n\\r\\nThe Customer Care Associate (CCA) is a redemption center employee who is positioned on the exterior of the site to assist with greeting/engaging with customers and ensuring that the exterior of the site meets company standards. This involves interacting with customers for the purpose of informing of redemption center policies and procedures as well as welcoming and answering any questions that customers may have upon entry. The employee is responsible for the appearance of the exterior of the building from a cleanliness standpoint to ensure the safety for our staff and customers.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nPrimary Duties &amp; Responsibilities\\r\\n\\r\\n\\r\\n\\tConducts regular monitoring of assigned Redemption Center properties, including but not limited to the parking lot, the perimeter of the Center, and within the Center (as needed).\\r\\n\\tMaintain the appearance of the redemption center exterior (and interior as needed) including removing all garbage and organization of shopping carts left on property.\\r\\n\\tReporting irregularities, including but not limited to out of policy events, facility and safety hazards, and emergency situations to the site supervisor or AOS.\\r\\n\\tProfessionally and politely engages and enforces policy infractions such as daily limits, out of state containers, or other items that might violate our Customer Code of Conduct.\\r\\n\\tPrepares and communicates timely and detailed reports of incidents\\r\\n\\tEducate and introduce customers to Oregon&rsquo;s Bottle Bill and the BottleDrop system.\\r\\n\\tAdhere to OSHA Safety Standards and OBRC policies\\r\\n\\tOther job duties as assigned\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nEducation/Experience\\r\\n\\r\\n\\r\\n\\tHigh School Diploma or GED required\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nRequirements &ndash; Skills, Job Knowledge &amp; Abilities\\r\\n\\r\\n\\r\\n\\tStrong verbal and written communication skills; ability to communicate professionally at all levels with internal and external business partners\\r\\n\\tAbility to work a flexible schedule to accommodate business needs \\r\\n\\r\\n\\r\\n&bull; Ability to lift and carry up to 50 lbs., stand for several hours a day, and climb ladders\\r\\n\\r\\n\\r\\n\\tReliable transportation\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nSupervisory Responsibility\\r\\n\\r\\n\\r\\n\\tNone\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nTravel\\r\\n\\r\\n\\r\\n\\tNone\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWorking Conditions/Physical Requirements\\r\\n\\r\\n\\r\\n\\tWork outdoors in various temperatures/conditions.\\r\\n\\tExposure to industrial equipment with moving mechanical parts.\\r\\n\\tOccasional exposure to odors of empty beverage containers.\\r\\n\\tNoise levels in designated areas of the redemption center require the use of approved hearing protection.\\r\\n\\tMust be able to frequently lift/carry up to 30lbs.\\r\\n\\tMust be able to occasionally lift/carry up to 50 lbs.\\r\\n\\tPush/pull 50+ lbs. frequently (wheeled bag racks).\\r\\n\\tTalking and hearing is frequently required.\\r\\n\\tSpecific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.\\r\\n\\tMust be able to stand and walk.\\r\\n\\tMust be able to bend/stoop/crouch/squat.\\r\\n\\tMust be able to use arms/wrists/hands/grasp.\\r\\n\\tMust be able to occasionally climb and balance.\\r\\n\\r\\n\",\"employmentType\":\"FULL_TIME\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"OREGON BEVERAGE RECYCLING COOPERATIVE\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=5893D58B965CB23890EAB31F5A6CE176\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"1383 NE 3rd Ave\",\"addressLocality\":\"Ontario\",\"addressRegion\":\"OR\",\"postalCode\":97914,\"addressCountry\":\"USA\"}},\"validThrough\":\"-0001-11-30\"}",
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