Case Manager, Single Adult Shelter

{
  "content_hash": "2ccf9fe97192db3ee90add2b41595b747b062c517497bf2804bf88a2f0a42083",
  "source_hash": "6ea79f564192cd9544e056b45b54ab22d0c2a0667c82d877f8a85d9b679ed22f",
  "last_changed_at": "2026-06-18T12:10:15.592Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "25 Central Street, Ashland, MA, Ashland, MA, US, Ashland, MA",
    "city": "25 Central Street",
    "region": "MA",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.95
  },
  "salary_max": 21,
  "salary_min": 0,
  "inferred_at": "2026-06-18T12:10:15.441Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "25 Central Street, Ashland, MA, Ashland, MA, US, Ashland, MA",
      "city": "25 Central Street",
      "region": "MA",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.95
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": "hour",
  "workplace_type": null,
  "salary_currency": "USD"
}

{}

{
  "detail": {
    "links": [],
    "itemID": "9201196630186_1",
    "postDate": "2026-06-17T16:06:00.000-04:00",
    "payGradeRange": {
      "maximumRate": {
        "amountValue": 21,
        "currencyCode": "USD"
      },
      "minimumRate": {
        "amountValue": 0,
        "currencyCode": "USD"
      }
    },
    "workLevelCode": {
      "shortName": "Full Time"
    },
    "customFieldGroup": {
      "codeFields": [
        {
          "nameCode": {
            "codeValue": "SalaryType"
          },
          "codeValue": "HR",
          "shortName": "Hourly"
        },
        {
          "nameCode": {
            "codeValue": "SalaryRangeType"
          },
          "codeValue": "FIXED",
          "shortName": "FIXED"
        }
      ],
      "dateFields": [
        {
          "nameCode": {
            "codeValue": "PostingDate"
          },
          "dateValue": "2026-06-17T16:06Z"
        },
        {
          "nameCode": {
            "codeValue": "CurrentServerDateTime"
          },
          "dateValue": "2026-06-18T08:10Z"
        }
      ],
      "numberFields": [
        {
          "numberValue": 0,
          "categoryCode": {
            "codeValue": "ApplicantCount"
          }
        },
        {
          "categoryCode": {
            "codeValue": "AwardAmount"
          }
        }
      ],
      "stringFields": [
        {
          "nameCode": {
            "codeValue": "ExternalJobID"
          },
          "stringValue": "593889"
        },
        {
          "nameCode": {
            "codeValue": "CareerCenterRefId"
          }
        },
        {
          "nameCode": {
            "codeValue": "GuidelineOid"
          }
        },
        {
          "nameCode": {
            "codeValue": "CurrencySymbolOrCode"
          }
        },
        {
          "nameCode": {
            "codeValue": "HomeDepartment"
          },
          "stringValue": ""
        },
        {
          "nameCode": {
            "codeValue": "JobClass"
          },
          "stringValue": "Professional"
        },
        {
          "nameCode": {
            "codeValue": "SalaryRange"
          },
          "stringValue": " Up to 21 (USD) Hourly"
        }
      ],
      "indicatorFields": [
        {
          "nameCode": {
            "codeValue": "PriortyStatusFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "InternalPostingFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "MinValue"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsVsidApplicable"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForExtPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForIntPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsMonetaryFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsNonMonetaryFlag"
          },
          "indicatorValue": false
        }
      ]
    },
    "requisitionTitle": "Case Manager, Single Adult Shelter",
    "clientRequisitionID": "4121",
    "organizationalUnits": [],
    "postingInstructions": [],
    "additionalProperties": {},
    "requisitionLocations": [
      {
        "address": {
          "cityName": "Ashland",
          "postalCode": "01721",
          "countrySubdivisionLevel1": {
            "codeValue": "MA"
          }
        },
        "nameCode": {
          "shortName": "25 Central Street, Ashland, MA, Ashland, MA, US"
        },
        "aliasNames": []
      }
    ],
    "screeningRequirements": [],
    "requisitionDescription": "<div><p style=\"margin-left:0in;\" data-pasted=\"true\"><strong><span style='font-size: 16px; font-family: \"times new roman\", serif;'>Summary:</span></strong><span style='font-size: 16px; font-family: \"times new roman\", serif;'>&nbsp;Provide case management services to families placed in Scattered Sites shelter units, Shelters, and others referred through the Department of Housing and Community Development. Case Management will include assessment, service plan development, and budget development as well as making referrals to community-based resources, and providing advocacy and crisis intervention. These services will be provided with the primary goal to assist each family to obtain and sustain a permanent housing placement. A typical caseload consists of 18 to 20 homeless families in emergency shelter.</span></p><p style=\"margin-left:0in;\"><span style='font-size: 16px; font-family: \"times new roman\", serif;'><strong>Why Work for SMOC?</strong></span></p><div style=\"margin-left:0in;\"><ul style=\"list-style-type: disc;margin-left: 0.25in;\"><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Paid Time Off: All full-time employees can accrue up to 3 weeks of vacation, and 2 weeks of sick time and are eligible for 12 paid holidays during their first year of employment.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Employer-paid Life Insurance &amp; AD&amp;D and Long-Term Disability for full-time employees.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Comprehensive Benefits Package including Medical Plans through Mass General Brigham with an HRA Employer cost-sharing program, Dental Plans with Orthodontic Coverage, and EyeMed Vision Insurance available to full-time employees.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>403(B) Retirement Plan with a company match starting on day one for all full-time and part-time employees.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Additional voluntary benefits including; Term and Whole Life Insurance, Accident Insurance, Critical Illness, Hospital indemnity, and Short-Term Disability.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Flexible Spending Accounts, Dependent Care Accounts, Employee Assistance Program, Tuition Reimbursement and more.</li></ul></div><p style=\"margin-left:0in;\"><span style='font-size: 16px; font-family: \"times new roman\", serif;'><strong>Primary Responsibilities:</strong></span></p><div style=\"margin-left:0in;\"><ul style=\"list-style-type: disc;\"><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Perform new placements as assigned. This includes ensuring that units are ready and fully equipped/furnished prior to the arrival of the family, greeting the family at the unit, and conducting a tour and orientation to the unit and area upon the arrival of the family.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Complete an intake and needs assessment with each family within 48 hours of their placement into shelter. This assessment will include a broad range of areas, including: income/employment/education, budgeting/credit, behavioral health, food/nutrition, children&#39;s school/daycare, legal/CORI issues, health, parenting, and daily living skills.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Establish a respectful relationship with families and meet at least weekly to monitor the re-housing plan as required by DHCD. Document all client meetings and attempted client meetings.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Perform weekly home visits and perform safety inspections on apartment units using required forms.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Work closely with families to identify and build upon strengths and develop strategies to address barriers and concerns identified through the assessment process.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Support working families by being flexible in scheduling weekly home visits to accommodate family members&#39; work schedules, as pre-authorized by your direct supervisor or the Director of the program.&nbsp;</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Assess, evaluate, document and report adherence to Uniform Shelter Rules on a regular basis. Coordinate all services as required.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Act as a liaison between shelter and public schools, assist with enrollment in daycares and public schools, and provide information about educational activities around parenting and children&#39;s issues for adult residents and recreational activities for the children.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Develop Rehousing Plan that is tailored to the unique needs and strengths of each family.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Work with each family to develop and implement housing action plans.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Support goal of housing search and work with Housing Search Worker to promote successful rehousing, including help with obtaining documentation for the HomeBASE application.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Advocate on behalf of clients and attend administrative hearings, if necessary.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Assist families in arranging appointments and transportation.&nbsp;</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Provide client transportation to housing related appointments as needed.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Assist families in successfully transitioning to their own housing, including referring families to Stabilization and sharing information with the Stabilization worker.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Maintain up-to-date case notes, telephone contact log and referrals to community-based services.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Document activities and update information in ETO and/or other required databases on a bimonthly basis, including touch points, rehousing plans, and demographic information, including adding new babies to the record.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Work collaboratively with collateral providers including DCF, DYS, Early Intervention, Legal Services, BHS, etc. to ensure coordination of services.&nbsp;</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Uphold confidentially, set limits and monitor adherence re-housing plan.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Participate as a member of the Family Emergency Services Team. Attend regular team meetings.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Engage all clients by understanding and addressing their needs whether within or outside the scope of work.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Attend &amp; participate in team meetings and case conferences as requested and communicate effectively with clients and staff in other areas.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Maintain confidentiality of client, employee and agency information in accordance with federal and state laws and funder requirements.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Ensure compliance with program/department, agency and/or funder requirements, as well as, SMOC policies &amp; procedures.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Other duties as assigned.</li></ul></div><p style=\"margin-left:0in;\"><span style='font-size: 16px; font-family: \"times new roman\", serif;'><strong>&nbsp;</strong></span></p><p style=\"margin-left:0in;\"><span style='font-size: 16px; font-family: \"times new roman\", serif;'><strong>Knowledge and Skill Requirements:</strong><strong>&nbsp;</strong></span></p><div style=\"margin-left:0in;\"><ul style=\"list-style-type: disc;\"><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Bachelor&#39;s Degree or a minimum of three years&rsquo; experience in Human Services or related field</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Sensitivity to low-income families of diverse backgrounds</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Ability to work independently</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Good written communication skills</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Valid driver&#39;s license and ability to meet our insurance standards</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Assessment, advocacy and case management skills</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Bilingual preferred</li></ul></div><p style=\"margin-left:0in;\"><span style='font-size: 16px; font-family: \"times new roman\", serif;'><strong>Organizational Relationship:&nbsp;</strong>Directly reports to Program Manager or Case Management Supervisor. Indirectly reports to Program Director and Division Director.</span></p><p style=\"margin-left:0in;\"><span style='font-size: 16px; font-family: \"times new roman\", serif;'><strong>Physical Requirement:&nbsp;</strong>Ability to attend to light maintenance tasks. Ability to ascend and descend multiple flights of stairs. Must be able to lift up to 50lbs. Must be able to accompany clients to appointments/interviews. Must be able to sit or stand for prolonged periods of time. Must be able to operate a computer and complete extensive paperwork.</span></p><p style=\"margin-left:0in;\"><span style='font-size: 16px; font-family: \"times new roman\", serif;'><strong>Working Conditions:</strong> Desk space is provided in an office setting. Company van is available with advance scheduling for transportation of residents. As part of the responsibilities of this position, the Case Manager will have direct or incidental contact with clients served by SMOC in various programs funded or administered through the Executive Office of Health and Human Services. A successful background check is required.</span></p></div>\n<br/>Monday through Friday: 8:00AM - 4:00PM. Includes a 1-hour unpaid lunch break.<br/>35 Hours per week.",
    "sponsoredVisaTypeCodes": []
  },
  "list_job": {
    "links": [],
    "itemID": "9201196630186_1",
    "postDate": "2026-06-17T16:06:00.000-04:00",
    "payGradeRange": {
      "maximumRate": {
        "amountValue": 21,
        "currencyCode": "USD"
      },
      "minimumRate": {
        "amountValue": 0,
        "currencyCode": "USD"
      }
    },
    "workLevelCode": {
      "shortName": "Full Time"
    },
    "customFieldGroup": {
      "codeFields": [
        {
          "nameCode": {
            "codeValue": "SalaryType"
          },
          "codeValue": "HR",
          "shortName": "Hourly"
        },
        {
          "nameCode": {
            "codeValue": "SalaryRangeType"
          },
          "codeValue": "RANGE",
          "shortName": "RANGE"
        }
      ],
      "dateFields": [
        {
          "nameCode": {
            "codeValue": "PostingDate"
          },
          "dateValue": "2026-06-17T16:06Z"
        },
        {
          "nameCode": {
            "codeValue": "CurrentServerDateTime"
          },
          "dateValue": "2026-06-18T08:10Z"
        }
      ],
      "numberFields": [
        {
          "numberValue": 0,
          "categoryCode": {
            "codeValue": "ApplicantCount"
          }
        },
        {
          "categoryCode": {
            "codeValue": "AwardAmount"
          }
        }
      ],
      "stringFields": [
        {
          "nameCode": {
            "codeValue": "ExternalJobID"
          },
          "stringValue": "593889"
        },
        {
          "nameCode": {
            "codeValue": "CareerCenterRefId"
          }
        },
        {
          "nameCode": {
            "codeValue": "GuidelineOid"
          }
        },
        {
          "nameCode": {
            "codeValue": "CurrencySymbolOrCode"
          }
        },
        {
          "nameCode": {
            "codeValue": "HomeDepartment"
          },
          "stringValue": ""
        },
        {
          "nameCode": {
            "codeValue": "JobClass"
          },
          "stringValue": "Professional"
        },
        {
          "nameCode": {
            "codeValue": "SalaryRange"
          },
          "stringValue": " Up to 21 (USD) Hourly"
        }
      ],
      "indicatorFields": [
        {
          "nameCode": {
            "codeValue": "PriortyStatusFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "InternalPostingFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "MinValue"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsVsidApplicable"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForExtPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForIntPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsMonetaryFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsNonMonetaryFlag"
          },
          "indicatorValue": false
        }
      ]
    },
    "requisitionTitle": "Case Manager, Single Adult Shelter",
    "clientRequisitionID": "4121",
    "organizationalUnits": [],
    "postingInstructions": [],
    "additionalProperties": {},
    "requisitionLocations": [
      {
        "address": {
          "cityName": "Ashland",
          "postalCode": "01721",
          "countrySubdivisionLevel1": {
            "codeValue": "MA"
          }
        },
        "nameCode": {
          "shortName": "25 Central Street, Ashland, MA, Ashland, MA, US"
        },
        "aliasNames": []
      }
    ],
    "screeningRequirements": [],
    "sponsoredVisaTypeCodes": []
  },
  "detail_meta": {
    "url": "https://workforcenow.adp.com/mascsr/default/careercenter/public/events/staffing/v1/job-requisitions/593889?cid=5b02fb11-1b2d-47cd-aec4-613c7fec5db4&ccId=19000101_000001&lang=en_US&locale=en_US",
    "http_status": 200,
    "content_type": "application/json;charset=UTF-8",
    "response_bytes": 16001
  },
  "detail_errors": []
}