Home › Companies › Fa Espx Saasfaprod1 Fa Ocs Oraclecloud Com CX 1 › Service Supervisor
Service Supervisor
Fa Espx Saasfaprod1 Fa Ocs Oraclecloud Com CX 1 · New Hudson, MI, United States; US, MI, New Hudson, Cummins Bridgeway Branch, New Hudson, MI, US · On Site · Deleted · Oracle Recruiting Cloud / Fusion HCM
Job facts
| Field | Value |
|---|---|
| Company | Fa Espx Saasfaprod1 Fa Ocs Oraclecloud Com CX 1 |
| Title | Service Supervisor |
| Normalized title | - |
| Department / team | Service |
| Location | New Hudson, MI, United States |
| Work model | On Site |
| Employment type | Full Time |
| Salary | - |
| Status | deleted |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
| Posted / first seen | 2026-06-08 / 2026-06-02 |
| Changed / last seen | 2026-06-17 / 2026-06-15 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Fa Espx Saasfaprod1 Fa Ocs Oraclecloud Com CX 1. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Oracle Recruiting Cloud / Fusion HCM. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in New Hudson. | Open |
| Department jobs | Active postings in Service. | Open |
| Work model jobs | Active On Site postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Fa Espx Saasfaprod1 Fa Ocs Oraclecloud Com CX 1 |
| Source | 8695d43c-f6de-448a-9c9b-17b91c3178f4 |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
Description
Description
We are looking for a talented Service Supervisor to join our team specializing in Service for our Operations Unit in New Hudson, MI.
Job Summary:
Supervises employees who install, service, and repair equipment and machinery.
In this role, you will make an impact in the following ways:
Supervise and coordinate Service Technicians and Team Leaders to ensure efficient work schedules.
Communicate repair plans clearly to Technicians, aligning them with customer quotes.
Monitor productivity and quality of repairs, providing coaching and feedback for continuous improvement.
Support Technicians with first-level assistance and escalate technical issues when necessary.
Manage service logistics to ensure safety, quality, and efficiency in operations.
Review and develop quotes for accuracy, keeping customers informed of repair status and changes.
Participate in continuous improvement by refining processes to meet evolving customer and organizational goals.
Maintain customer satisfaction by addressing repair issues promptly and resolving warranty concerns effectively
Responsibilities
To be successful in this role you will need the following:
Financial acumen: Interpreting and applying understanding of key financial indicators to make better business decisions. Communicates effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Customer focus: Building strong customer relationships and delivering customer-centric solutions. Directs work: Providing direction, delegating, and removing obstacles to get work done. Ensures accountability: Holding self and others accountable to meet commitments. Manages conflict: Handling conflict situations effectively, with a minimum of noise. Diagnostics Application: Translating customer complaints to develop troubleshooting plans and using specialized tools to ensure successful repairs. Electronic Service Tool Application : Utilizing appropriate electronic tools to diagnose and troubleshoot issues, and interpreting results to determine next steps. Education, Licenses, Certifications:
College, university, or equivalent degree in a relevant discipline or relevant experience equivalent required.
This position may require licensing for compliance with export controls or sanctions regulations.
Experience:
Intermediate level of relevant work experience in a technical field, including team leadership experience, required.
Qualifications
This supervisor role will cover field service engine / field service power gen Looking for 1-2 year experience in supervisor role Compensation and Benefits
Please note that the salary range provided is a good faith estimate on the applicable range. The final salary offer will be determined after considering relevant factors, including a candidate’s qualifications and experience, where appropriate.
Company
Cummins is an equal opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law.
Full job record
| Job ID | e1d4848e7c993aba188f33121bd440c619abc943 |
| Org ID | bf87275f-bb5b-4254-8772-e330aae8b67b |
| Source ID | 8695d43c-f6de-448a-9c9b-17b91c3178f4 |
| Board ID | 8695d43c-f6de-448a-9c9b-17b91c3178f4 |
| Provider | oracle_hcm |
| Provider Job Key | 2421931 |
| Title | Service Supervisor |
| Normalized Title | — |
| Status | deleted |
| Active | no |
| Location Text | New Hudson, MI, United States; US, MI, New Hudson, Cummins Bridgeway Branch, New Hudson, MI, US |
| Department | Service |
| Team | — |
| Employment Type | full_time |
| Workplace Type | on_site |
| Remote Policy | — |
| Country | United States |
| Region | MI |
| City | New Hudson |
| Salary Raw | Description We are looking for a talented Service Supervisor to join our team specializing in Service for our Operations Unit in New Hudson, MI. Job Summary: Supervises employees who install, service, and repair equipment and machinery. In this role, you will make an impact in the following ways: Supervise and coordinate Service Technicians and Team Leaders to ensure efficient work schedules. Communicate repair plans clearly to Technicians, aligning them with customer quotes. Monitor productivity and quality of repairs, providing coaching and feedback for continuous improvement. Support Technicians with first-level assistance and escalate technical issues when necessary. Manage service logistics to ensure safety, quality, and efficiency in operations. Review and develop quotes for accuracy, keeping customers informed of repair status and changes. Participate in continuous improvement by refining processes to meet evolving customer and organizational goals. Maintain customer satisfaction by addressing repair issues promptly and resolving warranty concerns effectively Responsibilities To be successful in this role you will need the following: Financial acumen: Interpreting and applying understanding of key financial indicators to make better business decisions. Communicates effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Customer focus: Building strong customer relationships and delivering customer-centric solutions. Directs work: Providing direction, delegating, and removing obstacles to get work done. Ensures accountability: Holding self and others accountable to meet commitments. Manages conflict: Handling conflict situations effectively, with a minimum of noise. Diagnostics Application: Translating customer complaints to develop troubleshooting plans and using specialized tools to ensure successful repairs. Electronic Service Tool Application : Utilizing appropriate electronic tools to diagnose and troubleshoot issues, and interpreting results to determine next steps. Education, Licenses, Certifications: College, university, or equivalent degree in a relevant discipline or relevant experience equivalent required. This position may require licensing for compliance with export controls or sanctions regulations. Experience: Intermediate level of relevant work experience in a technical field, including team leadership experience, required. Qualifications This supervisor role will cover field service engine / field service power gen Looking for 1-2 year experience in supervisor role Compensation and Benefits Please note that the salary range provided is a good faith estimate on the applicable range. The final salary offer will be determined after considering relevant factors, including a candidate’s qualifications and experience, where appropriate. Company Cummins is an equal opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law. |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://fa-espx-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/2421931 |
| Apply URL | https://fa-espx-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/2421931 |
| First Seen At | 2026-06-02 11:46:52Z |
| Last Seen At | 2026-06-15 11:42:42Z |
| Last Checked At | 2026-06-17 11:31:17Z |
| Last Changed At | 2026-06-17 11:31:17Z |
| Inactive At | 2026-06-17 11:31:17Z |
| Source Posted At | 2026-06-08 17:06:54Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=fa-espx-saasfaprod1.fa.ocs.oraclecloud.com|CX_1/date=2026-06-15/2026-06-15T11-41-42-147Z-41b39f6e38494ab56910ad7aef4628b4511ca56cba5d7cbdf9dd1eb7ece1cd6c.json |
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}Get this page with API
Rendered from the bluedoor Job Postings API. Reproduce it:
GET https://api.bluedoor.sh/job-postings/v1/jobs/e1d4848e7c993aba188f33121bd440c619abc943?include=descriptionJSONGET https://api.bluedoor.sh/job-postings/v1/orgs/bf87275f-bb5b-4254-8772-e330aae8b67bJSONGET https://api.bluedoor.sh/job-postings/v1/sources/8695d43c-f6de-448a-9c9b-17b91c3178f4JSONGET https://api.bluedoor.sh/job-postings/v1/jobs/e1d4848e7c993aba188f33121bd440c619abc943/eventsJSON