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HomeCompaniesFa Espx Saasfaprod1 Fa Ocs Oraclecloud Com CX 1Service Supervisor

Service Supervisor

Fa Espx Saasfaprod1 Fa Ocs Oraclecloud Com CX 1 · New Hudson, MI, United States; US, MI, New Hudson, Cummins Bridgeway Branch, New Hudson, MI, US · On Site · Deleted · Oracle Recruiting Cloud / Fusion HCM

Job facts

FieldValue
CompanyFa Espx Saasfaprod1 Fa Ocs Oraclecloud Com CX 1
TitleService Supervisor
Normalized title-
Department / teamService
LocationNew Hudson, MI, United States
Work modelOn Site
Employment typeFull Time
Salary-
Statusdeleted
ATS providerOracle Recruiting Cloud / Fusion HCM
Posted / first seen2026-06-08 / 2026-06-02
Changed / last seen2026-06-17 / 2026-06-15

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PageWhat it containsOpen
Company jobsActive postings from Fa Espx Saasfaprod1 Fa Ocs Oraclecloud Com CX 1.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Oracle Recruiting Cloud / Fusion HCM.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in New Hudson.Open
Department jobsActive postings in Service.Open
Work model jobsActive On Site postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyFa Espx Saasfaprod1 Fa Ocs Oraclecloud Com CX 1
Source8695d43c-f6de-448a-9c9b-17b91c3178f4
ATS providerOracle Recruiting Cloud / Fusion HCM

Description

Description We are looking for a talented Service Supervisor to join our team specializing in Service for our Operations Unit in New Hudson, MI. Job Summary: Supervises employees who install, service, and repair equipment and machinery. In this role, you will make an impact in the following ways: Supervise and coordinate Service Technicians and Team Leaders to ensure efficient work schedules. Communicate repair plans clearly to Technicians, aligning them with customer quotes. Monitor productivity and quality of repairs, providing coaching and feedback for continuous improvement. Support Technicians with first-level assistance and escalate technical issues when necessary. Manage service logistics to ensure safety, quality, and efficiency in operations. Review and develop quotes for accuracy, keeping customers informed of repair status and changes. Participate in continuous improvement by refining processes to meet evolving customer and organizational goals. Maintain customer satisfaction by addressing repair issues promptly and resolving warranty concerns effectively Responsibilities To be successful in this role you will need the following: Financial acumen: Interpreting and applying understanding of key financial indicators to make better business decisions. Communicates effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Customer focus: Building strong customer relationships and delivering customer-centric solutions. Directs work: Providing direction, delegating, and removing obstacles to get work done. Ensures accountability: Holding self and others accountable to meet commitments. Manages conflict: Handling conflict situations effectively, with a minimum of noise. Diagnostics Application: Translating customer complaints to develop troubleshooting plans and using specialized tools to ensure successful repairs. Electronic Service Tool Application : Utilizing appropriate electronic tools to diagnose and troubleshoot issues, and interpreting results to determine next steps. Education, Licenses, Certifications: College, university, or equivalent degree in a relevant discipline or relevant experience equivalent required. This position may require licensing for compliance with export controls or sanctions regulations. Experience: Intermediate level of relevant work experience in a technical field, including team leadership experience, required. Qualifications This supervisor role will cover field service engine / field service power gen Looking for 1-2 year experience in supervisor role Compensation and Benefits Please note that the salary range provided is a good faith estimate on the applicable range. The final salary offer will be determined after considering relevant factors, including a candidate’s qualifications and experience, where appropriate. Company Cummins is an equal opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law.

Full job record

Job IDe1d4848e7c993aba188f33121bd440c619abc943
Org IDbf87275f-bb5b-4254-8772-e330aae8b67b
Source ID8695d43c-f6de-448a-9c9b-17b91c3178f4
Board ID8695d43c-f6de-448a-9c9b-17b91c3178f4
Provideroracle_hcm
Provider Job Key2421931
TitleService Supervisor
Normalized Title
Statusdeleted
Activeno
Location TextNew Hudson, MI, United States; US, MI, New Hudson, Cummins Bridgeway Branch, New Hudson, MI, US
DepartmentService
Team
Employment Typefull_time
Workplace Typeon_site
Remote Policy
CountryUnited States
RegionMI
CityNew Hudson
Salary RawDescription We are looking for a talented Service Supervisor to join our team specializing in Service for our Operations Unit in New Hudson, MI. Job Summary: Supervises employees who install, service, and repair equipment and machinery. In this role, you will make an impact in the following ways: Supervise and coordinate Service Technicians and Team Leaders to ensure efficient work schedules. Communicate repair plans clearly to Technicians, aligning them with customer quotes. Monitor productivity and quality of repairs, providing coaching and feedback for continuous improvement. Support Technicians with first-level assistance and escalate technical issues when necessary. Manage service logistics to ensure safety, quality, and efficiency in operations. Review and develop quotes for accuracy, keeping customers informed of repair status and changes. Participate in continuous improvement by refining processes to meet evolving customer and organizational goals. Maintain customer satisfaction by addressing repair issues promptly and resolving warranty concerns effectively Responsibilities To be successful in this role you will need the following: Financial acumen: Interpreting and applying understanding of key financial indicators to make better business decisions. Communicates effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Customer focus: Building strong customer relationships and delivering customer-centric solutions. Directs work: Providing direction, delegating, and removing obstacles to get work done. Ensures accountability: Holding self and others accountable to meet commitments. Manages conflict: Handling conflict situations effectively, with a minimum of noise. Diagnostics Application: Translating customer complaints to develop troubleshooting plans and using specialized tools to ensure successful repairs. Electronic Service Tool Application : Utilizing appropriate electronic tools to diagnose and troubleshoot issues, and interpreting results to determine next steps. Education, Licenses, Certifications: College, university, or equivalent degree in a relevant discipline or relevant experience equivalent required. This position may require licensing for compliance with export controls or sanctions regulations. Experience: Intermediate level of relevant work experience in a technical field, including team leadership experience, required. Qualifications This supervisor role will cover field service engine / field service power gen Looking for 1-2 year experience in supervisor role Compensation and Benefits Please note that the salary range provided is a good faith estimate on the applicable range. The final salary offer will be determined after considering relevant factors, including a candidate’s qualifications and experience, where appropriate. Company Cummins is an equal opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law.
Salary Min
Salary Max
Salary Currency
Salary Period
Source URLhttps://fa-espx-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/2421931
Apply URLhttps://fa-espx-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/2421931
First Seen At2026-06-02 11:46:52Z
Last Seen At2026-06-15 11:42:42Z
Last Checked At2026-06-17 11:31:17Z
Last Changed At2026-06-17 11:31:17Z
Inactive At2026-06-17 11:31:17Z
Source Posted At2026-06-08 17:06:54Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=fa-espx-saasfaprod1.fa.ocs.oraclecloud.com|CX_1/date=2026-06-15/2026-06-15T11-41-42-147Z-41b39f6e38494ab56910ad7aef4628b4511ca56cba5d7cbdf9dd1eb7ece1cd6c.json
Event Fields
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Parsed Structured
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Extensions
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Get this page with API

Rendered from the bluedoor Job Postings API. Reproduce it:

GET https://api.bluedoor.sh/job-postings/v1/jobs/e1d4848e7c993aba188f33121bd440c619abc943?include=descriptionJSON
GET https://api.bluedoor.sh/job-postings/v1/orgs/bf87275f-bb5b-4254-8772-e330aae8b67bJSON
GET https://api.bluedoor.sh/job-postings/v1/sources/8695d43c-f6de-448a-9c9b-17b91c3178f4JSON
GET https://api.bluedoor.sh/job-postings/v1/jobs/e1d4848e7c993aba188f33121bd440c619abc943/eventsJSON