Airfreight Export Account Manager

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    "description": "<p style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>The Air Freight Export Account Manager</b> is responsible for managing and growing key customer accounts within the air export division, with a focus on perishable freight. This role involves overseeing the end-to-end export process from a client perspective, ensuring service excellence, driving revenue growth, and maintaining strong relationships with airlines and customers. The position requires a balance of operational knowledge, commercial acumen, and customer engagement to achieve business objectives and profitability targets.<br />\r\n<br />\r\n<br />\r\n<u>Key Responsibilities</u>:</span></span></span></p>\r\n\r\n<ul style=\"margin-bottom:11px;\">\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Serve as the primary point of contact for assigned export customers, ensuring high levels of satisfaction and service delivery.&nbsp;</span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Manage air export shipments from booking through final departure, ensuring alignment with customer requirements and expectations.&nbsp;</span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Build and maintain strong relationships with customers, airlines, and key partners.&nbsp;</span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Negotiate and manage customer and airline rates to ensure competitive pricing and profitable margins.&nbsp;</span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Identify opportunities to grow existing accounts and expand business volume.&nbsp;</span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Proactively address customer concerns, resolve issues, and provide effective solutions.&nbsp;</span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Coordinate closely with operations teams to ensure smooth execution of shipments and service commitments.&nbsp;</span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Monitor shipment performance and provide customers with updates, reports, and insights.&nbsp;</span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Analyze revenue, profitability, and account performance to identify growth and improvement opportunities.&nbsp;</span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Collaborate with internal teams to optimize processes, improve efficiency, and reduce costs.&nbsp;</span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Ensure compliance with all export regulations and company policies, including TSA and international shipping requirements.&nbsp;</span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Prepare regular reports on account performance, forecasts, and market trends for management.&nbsp;</span></span></span></li>\r\n\t<li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Stay informed on market conditions, capacity trends, and pricing to remain competitive.</span></span></span></li>\r\n</ul>\r\n",
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Nothing in this job description alters the at-will nature of employment, which may be terminated by either the employee or the Company at any time, with or without cause or advance notice, in accordance with federal and state laws.\\r\\n\\r\\nHPL Apollo LLC is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, ancestry, citizenship, age, disability, medical condition, genetic information, marital status, military or veteran status, or any other protected status under applicable federal, state, or local law.\\r\\n\\r\\n&nbsp;\\r\\n\",\"responsibilities\":\"The Air Freight Export Account Manager is responsible for managing and growing key customer accounts within the air export division, with a focus on perishable freight. 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Nothing in this job description alters the at-will nature of employment, which may be terminated by either the employee or the Company at any time, with or without cause or advance notice, in accordance with federal and state laws.</span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">HPL Apollo LLC is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, ancestry, citizenship, age, disability, medical condition, genetic information, marital status, military or veteran status, or any other protected status under applicable federal, state, or local law.</span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px;\">&nbsp;</p>\r\n",
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