Senior Integrity Operations Specialist - Scaled Abuse

Introduction to role & teamAt Bumble, our mission is to create a world where all relationships are healthy and equitable  and that starts with building a safe, respectful, and empowering environment for our community. Within the Trust & Customer Experience function, the Integrity Operations team plays a critical role in protecting that experience at scale, identifying and addressing harmful behaviours while continuously strengthening our systems. As a Senior Integrity Operations Specialist within the Scaled Abuse team, you will take on some of the most complex and evolving challenges in Trust & Safety. You’ll investigate sophisticated abuse patterns, shape how we respond to emerging threats, and help build the operational foundations that keep our platforms safe as we grow. This role calls for curiosity and Courage, the ability to question assumptions, explore new approaches, and act decisively in ambiguous situations, while always grounding decisions in Respect for our users and each other. You’ll work closely with cross-functional partners across engineering, product, and policy, using data, tooling, and increasingly AI-enabled workflows to improve how we detect, investigate, and prevent abuse at scale. Your work will directly impact the safety and trust of millions of people using Bumble every day. About Us Bumble Inc. is the parent company of Bumble Date, BFF, and Badoo. The Bumble platform enables people to build healthy and equitable relationships, through Kind Connections. Founded by Whitney Wolfe Herd in 2014, Bumble was one of the first dating apps built with women at the center and connects people across dating (Bumble Date) and friendship (BFF). BFF is a friendship app where people in all stages of life can meet people nearby and create meaningful platonic connections and community based on shared interests. Badoo, which was founded in 2006, is one of the pioneers of web and mobile dating products. AI Fluency AI is important to us. We’re excited by people who are curious and experimental, and who think thoughtfully about how AI can amplify their impact and outcomes. We encourage you to use AI responsibly as you prepare your application. Please don’t use it to fabricate experiences or answer questions live in interviews. We care deeply about authenticity and want to understand your real skills, judgment and voice, because building a meaningful, genuine connection with you matters to us. Final Compensation Will be determined based on factors such as the selected candidate’s qualifications, relevant experience, skill set, and other job-related considerations. Benefits & PerksInsurance: Medical/dental/vision, 30-day eligibility. Bumble has multiple competitive offerings that will be available to you on the first of the month following date of hire. Unlimited PTO + 1 company-wide week off + Focus Fridays every week Fully paid life and long-term disability insurance 401k with 4% company match if you contribute 6%, 90-day eligibility Monthly wellness benefit and access to Noom, Unmind, and Your Money Line Maternity and Fertility benefit + 26 week paid parental leave Premium App Access Inclusion at Bumble Inc. Bumble Inc. is an equal opportunity employer and we strongly encourage people of all ages, colour, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, people with disabilities, and neurodivergent people to apply. We're happy to make any reasonable adjustments that will help you feel more confident throughout the process, please don't hesitate to let us know how we can help. In your application, please feel free to note which pronouns you use (For example: she/her, he/him, they/them, etc). AI in Bumble Inc. Hiring At Bumble, we may use AI tools to support parts of our recruitment process — such as helping us record, transcribe, and summarize conversations, and supporting job alignment by comparing resumes and job descriptions to highlight skills and potential roles that may be a good match. These tools help us work more efficiently and stay focused on you during our conversations. Importantly, all hiring decisions are made by people. AI is used only to support our team’s efficiency and improve the candidate experience — not to evaluate or decide on your candidacy. Participation in AI-supported interviews and conversations is completely voluntary and will not impact your candidacy. If you’d prefer to opt out, simply let your recruiter or interviewer know at the start of a call, or anytime during the interview or conversation. Summaries and related data are retained only as long as needed in line with our internal data retention policies. If at any point you’d like a transcription or summary deleted, please contact your recruiter directly. For further information on how we hold and manage your data, please refer to our Privacy Policy. What You'll Do Lead complex, high-impact investigations into scaled abuse, identifying coordinated networks and behaviours that bypass standard moderation systems Document investigation insights and tooling feedback, including observed gaps in policies, workflows, and detection systems, to be shared with cross-functional partners for continuous operational and process improvement Assist in creating scalable operational playbooks for new moderation tools and workflows, ensuring consistency and quality in decision-making Analyse large datasets to uncover trends in scam, spam, and abuse patterns, conducting root cause analyses to inform prevention strategies Support onboarding and development of new specialists by sharing expertise, providing guidance on complex cases, and embedding high standards of operational excellence Collaborate with global Trust & Safety and Customer Experience teams to deploy initiatives that improve efficiency, quality, and user outcomes Leverage AI tools to enhance investigation speed, pattern detection, and decision quality, while applying human judgment to ensure responsible, fair, and accurate outcomes About You Typically requires 3–5 years of experience, though we welcome candidates with alternative backgrounds that demonstrate equivalent skills. Proven experience in content moderation or Trust & Safety for a consumer-facing platform, with a focus on complex or scaled investigations beyond one-to-one reporting Strong analytical capability, with experience using quantitative and qualitative data to inform decisions, identify trends, and drive operational improvements Experience collaborating cross-functionally with teams such as policy, product, and engineering, and influencing outcomes through clear communication and insight Demonstrated ability to work independently, take ownership of ambiguous problems, and see initiatives through from insight to impact Skilled in building and iterating on processes, with a mindset of continuous improvement and operational excellence Comfortable evaluating technical solutions and contributing informed feedback to improve tools and systems Experience using or adapting to AI-powered tools to improve workflows, alongside a thoughtful approach to accuracy, bias, and responsible use of AI Proficiency in Spanish, French, or another language is a plus

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