Billing Clerk

{
  "content_hash": "7b8db56339f4a58d8e910ffb3e10c0b88a9e279a32262a56aff828a8653a77ed",
  "source_hash": "a00b775f4b8fce6d716f3974adec357bf4b7e9eb10f0050498ec1f9122ad5ff9",
  "last_changed_at": "2026-05-30T05:53:32.149Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Palmerton, Pennsylvania, 18071, United States",
    "city": "Palmerton",
    "region": null,
    "country": "United States",
    "is_remote": false,
    "confidence": 0.95
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-04T11:39:03.566Z",
  "launch_scope": {
    "reason": "bamboohr_production_catalog",
    "included": true,
    "location": {
      "raw": "Palmerton, Pennsylvania, 18071, United States",
      "city": "Palmerton",
      "region": null,
      "country": "United States",
      "is_remote": false,
      "confidence": 0.95
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": "hybrid",
  "salary_period": null,
  "workplace_type": "hybrid",
  "salary_currency": null
}

{}

{
  "list_job": {
    "id": "1063",
    "isRemote": null,
    "location": {
      "city": "Palmerton",
      "state": "Pennsylvania"
    },
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "province": null
    },
    "departmentId": "20306",
    "locationType": "2",
    "jobOpeningName": "Billing Clerk",
    "departmentLabel": "PenTeleData - Billing",
    "employmentStatusLabel": "Full-Time"
  },
  "detail_errors": [],
  "detail_job_opening": {
    "location": {
      "city": "Palmerton",
      "state": "Pennsylvania",
      "postalCode": "18071",
      "addressCountry": "United States"
    },
    "datePosted": "2026-05-21",
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "countryId": null
    },
    "description": "<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Company: </span>PenTeleData </span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Hybrid WFH Shift:</span> Monday-Friday, 8AM-5PM</span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\"><em><span style=\"color: rgb(43, 46, 47); font-weight: bold\">Pencor and its subsidiaries are Equal Opportunity Employers</span></em></span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\">PenTeleData, a leader in Data Transport technologies, has an exciting career opportunity available for a detail-oriented Billing Clerk.</span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">General responsibilities include:</span></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Answering high volume telephone calls</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Troubleshooting customer issues</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Speaking with customers in reference to abuse issues / policy violations</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Corresponding with customers in reference to service issues</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Answering Billing questions</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Corresponding with customers regarding updated credit card information</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Processing monthly refund and delinquent reports</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Helping to open and sort mail</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Posting payments and processing mail files</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Making courtesy calls to customers</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Auditing accounts</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Answering emails from department email box</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Communicating with partners in reference to accounts</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Working with other PTD departments to resolve customer issues</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Other duties as assigned by manager or director</span></li>\n</ul>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"> </span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">Qualifications:</span></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">H.S. Diploma or G.E.D.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Established residency in Pennsylvania</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Previous Experience in Billing and/or Customer Service recommended</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Understanding of Viruses and Network Security recommended</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Familiarity with Windows Operating Systems recommended</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Familiarity with PenTeleData policies preferred</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Working knowledge of Microsoft Word and Excel</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Possess a positive attitude</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Excellent Communication Skills - Oral and written</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Good Organizational skills</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Good Follow-up Skills</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Good Typing skills</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Ability to interact well with customers on a daily basis</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Ability to work independently and as part of a team</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Ability to multitask in a fast paced environment</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Ability to adapt to change and the changing needs of the company</span></li>\n</ul>\n<p><br></p>",
    "compensation": "Based on experience",
    "departmentId": "20306",
    "locationType": "2",
    "seekPromoted": false,
    "jobCategoryId": null,
    "jobOpeningName": "Billing Clerk",
    "departmentLabel": "PenTeleData - Billing",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Mid-level",
    "jobOpeningShareUrl": "https://pencor.bamboohr.com/careers/1063",
    "employmentStatusLabel": "Full-Time"
  }
}