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Channels & Digital Experience
Fa Exdv Saasfaprod1 Fa Ocs Oraclecloud Com CX 1 · Westfield Center, OH, United States; Headquarters Westfield Center, Westfield Center, OH, US · Hybrid · Active · $4–$10 / week · Oracle Recruiting Cloud / Fusion HCM
Job facts
| Field | Value |
|---|---|
| Company | Fa Exdv Saasfaprod1 Fa Ocs Oraclecloud Com CX 1 |
| Title | Channels & Digital Experience |
| Normalized title | - |
| Department / team | Marketing and Communications |
| Location | Westfield Center, OH, United States |
| Work model | Hybrid / Hybrid |
| Employment type | Full Time |
| Salary | $4–$10 / week |
| Status | active |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
| Posted / first seen | 2026-06-18 / 2026-06-19 |
| Changed / last seen | 2026-06-20 / 2026-06-21 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Fa Exdv Saasfaprod1 Fa Ocs Oraclecloud Com CX 1. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Oracle Recruiting Cloud / Fusion HCM. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Westfield Center. | Open |
| Department jobs | Active postings in Marketing and Communications. | Open |
| Work model jobs | Active Hybrid postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Fa Exdv Saasfaprod1 Fa Ocs Oraclecloud Com CX 1 |
| Source | d071390c-ddef-43ee-879c-7f0e11a6a777 |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
Description
Description
Job Summary
The Digital Employee Experience & Channels Lead, working under limited supervision, is responsible for managing enterprise communication channels and improving the digital employee communication experience. This role owns channel strategy, governance, publishing standards and distribution practices for WeConnect Global and the employee email ecosystem. The role partners with communications colleagues and internal teams to ensure messages are delivered consistently, effectively and in alignment with enterprise priorities. This role also designs and manages the digital communications intake process for the Corporate Communications team.
Job Responsibilities
Manages enterprise communication channels, including WeConnect Global and the employee email ecosystem.
Defines channel strategy, including when and how enterprise communication channels are used.
Establishes and enforces publishing standards and governance for enterprise communication channels.
Designs and leads implementation of a digital communications intake process for the Corporate Communications team.
Partners with communications colleagues and internal teams to support effective distribution of key communications.
Monitors channel effectiveness and recommends improvements based on available data, usage patterns and feedback.
Helps ensure enterprise messages are delivered consistently and in alignment with communication priorities.
Job Qualifications
8+ years of experience in communications, digital communications, employee communications or a related field.
Strong digital and platform expertise.
Experience with channel strategy and governance.
Experience managing content distribution in a complex environment.
Ability to work across teams to clarify channel needs, publishing standards and distribution approaches.
Location
Hybrid – defined as working three or more days per week in the office if the employee’s residence is within 50 miles of Westfield Center, OH; or Remote – if the employee resides more than 50 miles from Westfield Center, OH.
Technical Skills
Channel Strategy
Digital Employee Experience
Intranet Management
Employee Email Communications
Publishing Governance
Content Distribution
Digital Communications Intake
Communication Measurement
This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
Company
Founded in 1848, Westfield is a global leader in property and casualty insurance, delivering superior risk insights and innovative solutions to customers through a diverse portfolio of insurance products. Westfield underwrites commercial, personal, surety, and specialty lines of coverage through a network of leading independent agents and brokers in the United States and specialty products through Lloyd’s of London Syndicate 1200. As a mutual insurance company with more than 3,000 employees, Westfield has revenues in excess of $4 billion and more than $10 billion in assets.
Full job record
| Job ID | e14d23f7b3a7d8d91abee7c8f5350b939505617a |
| Org ID | 469972c0-dc0c-426e-a2cb-343dfc36e83e |
| Source ID | d071390c-ddef-43ee-879c-7f0e11a6a777 |
| Board ID | d071390c-ddef-43ee-879c-7f0e11a6a777 |
| Provider | oracle_hcm |
| Provider Job Key | 11886 |
| Title | Channels & Digital Experience |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Westfield Center, OH, United States; Headquarters Westfield Center, Westfield Center, OH, US |
| Department | Marketing and Communications |
| Team | — |
| Employment Type | full_time |
| Workplace Type | hybrid |
| Remote Policy | hybrid |
| Country | United States |
| Region | OH |
| City | Westfield Center |
| Salary Raw | Description Job Summary The Digital Employee Experience & Channels Lead, working under limited supervision, is responsible for managing enterprise communication channels and improving the digital employee communication experience. This role owns channel strategy, governance, publishing standards and distribution practices for WeConnect Global and the employee email ecosystem. The role partners with communications colleagues and internal teams to ensure messages are delivered consistently, effectively and in alignment with enterprise priorities. This role also designs and manages the digital communications intake process for the Corporate Communications team. Job Responsibilities Manages enterprise communication channels, including WeConnect Global and the employee email ecosystem. Defines channel strategy, including when and how enterprise communication channels are used. Establishes and enforces publishing standards and governance for enterprise communication channels. Designs and leads implementation of a digital communications intake process for the Corporate Communications team. Partners with communications colleagues and internal teams to support effective distribution of key communications. Monitors channel effectiveness and recommends improvements based on available data, usage patterns and feedback. Helps ensure enterprise messages are delivered consistently and in alignment with communication priorities. Job Qualifications 8+ years of experience in communications, digital communications, employee communications or a related field. Strong digital and platform expertise. Experience with channel strategy and governance. Experience managing content distribution in a complex environment. Ability to work across teams to clarify channel needs, publishing standards and distribution approaches. Location Hybrid – defined as working three or more days per week in the office if the employee’s residence is within 50 miles of Westfield Center, OH; or Remote – if the employee resides more than 50 miles from Westfield Center, OH. Technical Skills Channel Strategy Digital Employee Experience Intranet Management Employee Email Communications Publishing Governance Content Distribution Digital Communications Intake Communication Measurement This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management. Company Founded in 1848, Westfield is a global leader in property and casualty insurance, delivering superior risk insights and innovative solutions to customers through a diverse portfolio of insurance products. Westfield underwrites commercial, personal, surety, and specialty lines of coverage through a network of leading independent agents and brokers in the United States and specialty products through Lloyd’s of London Syndicate 1200. As a mutual insurance company with more than 3,000 employees, Westfield has revenues in excess of $4 billion and more than $10 billion in assets. |
| Salary Min | 4 |
| Salary Max | 10 |
| Salary Currency | USD |
| Salary Period | week |
| Source URL | https://fa-exdv-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/Careers/job/11886 |
| Apply URL | https://fa-exdv-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/Careers/job/11886 |
| First Seen At | 2026-06-19 11:50:55Z |
| Last Seen At | 2026-06-21 12:58:35Z |
| Last Checked At | 2026-06-21 12:58:35Z |
| Last Changed At | 2026-06-20 12:39:12Z |
| Inactive At | — |
| Source Posted At | 2026-06-18 16:41:01Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=fa-exdv-saasfaprod1.fa.ocs.oraclecloud.com|CX_1/date=2026-06-21/2026-06-21T12-58-30-719Z-914a3cbd71e10ef768443774a67eb0908006cb83944f6d96e87ddcc819fae9f3.json |
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