Quality Engineer

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          "text": "<p><strong>Key Responsibilities</strong></p><ul><li><strong>Data Analysis &amp; Performance Reporting</strong>- Analyze operational, inventory, and quality data including mispicks, claims, corrective action requests, audit findings, downtime, reservations, and non-conformance trends.</li><li>Develop and maintain dashboards, scorecards, and reports to identify risks, trends, and opportunities for improvement.</li><li>Prepare and present Quality Management Reviews, inventory meeting presentations, month-end reporting, API data reports, finance reports, and other leadership reporting.</li><li><strong>Root Cause Analysis &amp; Corrective Action Management</strong>- Lead structured root cause investigations utilizing methodologies such as 5 Why, Fishbone, A3, and 8D.</li><li>Validate root causes using data and operational observations.</li><li>Develop, implement, and monitor corrective and preventive actions (CAPA) to eliminate recurring issues and improve process performance.</li><li><strong>Inventory Quality &amp; Operational Support</strong>- Monitor inventory accuracy and performance through reservations, cycle counts, row audits, drop point reviews, and related scorecards.</li><li>Investigate inventory discrepancies and financial issues exceeding established thresholds.</li><li>Coordinate operational requests and issue resolution activities across departments and shifts.</li><li><strong>Quality Management System &amp; Compliance</strong>- Support ISO 9001:2015 Quality Management System requirements, including audits, change management activities, and document control processes.</li><li>Participate in internal audits and ensure adherence to standard operating procedures and work instructions.</li><li>Assist with corrective action tracking and compliance reporting.</li><li><strong>Continuous Improvement &amp; Cross-Functional Collaboration</strong>-&#xa0;Partner with operations, inventory, finance, and customer-facing teams to identify improvement opportunities.</li><li>Drive process improvement initiatives that reduce risk, improve inventory accuracy, and enhance customer satisfaction.</li><li>Build sustainable reporting tools and accountability measures that support long-term operational performance.</li></ul><p><strong>Work Environment</strong></p><ul><li>Fast-paced third-party logistics (3PL) warehouse environment.</li><li>Frequent interaction with warehouse operations, inventory control, quality teams, and leadership.</li><li>Combination of office-based analytical work and warehouse floor support.</li><li>Exposure to warehouse equipment, inventory storage areas, and varying operational conditions.</li><li>Occasional schedule flexibility required to support investigations, audits, and operational needs across shifts.</li></ul><p><strong>Days and Shift Information</strong></p><ul><li>Standard hours: Monday–Friday, 7:00 AM – 3:30 PM</li><li>Schedule may vary based on operational needs, customer requirements, inventory activities, audits, investigations, and support for alternate shifts as needed.</li></ul>",
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          "text": "<p><strong>Education</strong></p><ul><li>Associate degree in Engineering, Quality, Supply Chain, Business, or a related field; or equivalent combination of education and experience.</li><li>Bachelor's degree in Engineering, Supply Chain Management, Quality, Operations Management, or related discipline.</li></ul><p><strong>Experience</strong></p><ul><li>2–4 years of experience in inventory management, quality assurance, process improvement, supply chain, warehouse operations, or related analytical roles.</li><li>Intermediate Microsoft Excel skills including pivot tables, lookup functions, data analysis, and chart creation.</li><li>Experience conducting root cause analysis and implementing corrective actions.</li><li>Experience working with inventory systems, cycle count programs, and warehouse operations.</li><li>Advanced Microsoft Excel skills including Power Query and data modeling.</li><li>Experience with Power BI or similar business intelligence tools.</li><li>Knowledge of Lean, Six Sigma, A3, 8D, or other continuous improvement methodologies.</li><li>Familiarity with WMS, ERP systems, and data extraction/reporting tools.</li><li>ISO 9001 Internal Auditor certification or willingness to obtain certification.</li></ul><p><strong>Personality Traits</strong></p><ul><li>Analytical and data-driven.</li><li>Naturally curious with strong investigative skills.</li><li>Detail-oriented and highly organized.</li><li>Proactive and solution-focused.</li><li>Adaptable in a fast-paced operational environment.</li><li>Collaborative and team-oriented.</li><li>Accountable and results-driven.</li><li>Strong sense of ownership and follow-through.</li><li>Effective communicator capable of influencing positive change across departments.</li></ul>",
          "title": "Qualifications"
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        "companyDescription": {
          "text": "<p>At TA Services, we don’t just move freight – we move business forward. Since 1986, we’ve been delivering peak performance for our customers through our Freight Brokerages, Managed Transportation, Warehousing &amp; Fulfillment, Mills Services, and Cross-Border Logistics.</p><p>What sets us apart? Our people! At TA, culture isn’t an afterthought – it’s a competitive advantage. We’re intentional about building a workplace where you’re supported, challenged, and equipped to grow. From day one, you’ll get the tools, training, and trust to unlock your full potential.</p><p>We believe when the right people live the right values, there’s no limit to what we can achieve. If you’re driven, collaborative, and ready to win, you’ll fit right in.</p><p>Here’s what drives us:</p><p>·&#xa0;<strong>People First</strong>&#xa0;– We lead with care, connection, and respect.<br>\n·&#xa0;<strong>Service</strong>&#xa0;– Our customers, carrier partners, and team members deserve nothing less than excellence.<br>\n·&#xa0;<strong>Safety</strong>&#xa0;– Built into every move we make.<br>\n·&#xa0;<strong>Results</strong>&#xa0;– High standards. Real outcomes.<br>\n·&#xa0;<strong>Innovation</strong>&#xa0;– We push boundaries and never settle.</p><p>Sound like the kind of team you want to be part of? Let’s take a closer look at the role</p>",
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          "text": "<p><strong>Pay / Benefits / Perks</strong></p><ul><li><strong>Competitive pay rate</strong></li><li><strong>Paid Time Off:</strong>&#xa0;Accrue up to five days of PTO in the first year; two weeks of vacation plus one week of PTO accrued upon first anniversary.</li><li><strong>Health &amp; Insurance:</strong>&#xa0;Medical, Dental, Vision, Life Insurance, and Disability coverage.</li><li><strong>Additional Benefits:</strong>&#xa0;Doc-On-Demand, Tuition Reimbursement, Paid Volunteer Day, and Employee Assistance Program.</li></ul><p>All your information will be kept confidential according to EEO guidelines.</p>",
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