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    "requisitionDescription": "<div><div><div><div><div><div><div><div><div><div><p id=\"isPasted\"><strong>Job Summary</strong>:&nbsp;Provides administrative, clerical, and secretarial functions in support of a department. Duties include drafting basic correspondence, answering telephones, providing information to callers, scheduling appointments, etc. &nbsp;</p><p>&nbsp;</p><p><strong>Essential Functions</strong>:&nbsp;<em>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</em></p><ul><li>Greets persons entering program, determines nature and purpose of visit, and directs or escorts them to specific destinations.</li><li>Uses agency specific computer application software to schedule appointments with consumers.</li><li>Follows agency protocol for tasks such as data entry/maintenance.</li><li>Collects fees for services for program.</li><li>Uses independent judgment and initiative to perform clerical duties in support of the behavioral health unit/IDD department; i.e. copying/distributing documents and materials, maintaining record-keeping and filing systems, etc.</li><li>Completes forms in accordance with organizational procedures.</li><li>Uses Microsoft Office and composes, types, and distributes meeting notes, routine correspondence, and reports.</li><li>May purchase and maintain supplies and/or stock items.</li><li>Opens, reads, routes, and distributes incoming mail, email and other materials.</li><li>Answers telephone and gives information to callers, take messages, or transfers calls to appropriate individuals.</li><li>Maintains confidential information</li><li>Prepares and disseminates pertinent reports to appropriate individuals</li><li>Composes, types, and distributes meeting notes, routine correspondence, and reports.&nbsp;</li><li>Maintain personnel and administrative files in an orderly manner.</li><li>Take minutes at monthly staff meeting and maintain in appropriate file.</li><li>Performs job responsibilities with minimal supervision.<br>&nbsp;<br>&nbsp;</li></ul><p><strong>Teamwork and Cooperation&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</strong><strong>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</strong></p><ul><li>Cooperates with others to accomplish common goals; works with employees within and across her department to achieve shared goals;&nbsp;</li><li>Treats other with dignity and respect and maintains a friendly demeanor;&nbsp;</li><li>Values the contributions of others.</li><li>Maintains focus on Agency goals and mission.</li></ul><p><strong>Required Knowledge &amp; Skills</strong></p><p>Knowledge of general office procedures including typing, filing etc.<br>&nbsp;Knowledge of agency and departmental policies and procedures.<br>&nbsp;Knowledge of office software i.e. Microsoft Office.<br>&nbsp;Knowledge of the Open Records Act.<br>&nbsp;Knowledge of agency confidentiality policies.<br>&nbsp;Knowledge of agency specific forms.<br>&nbsp;Knowledge of scheduling software.<br>&nbsp;Knowledge of departmental needs.<br>&nbsp;Knowledge of agency and state specific software.<br>&nbsp;Ability to communicate effectively, both orally and in writing.<br>&nbsp;Ability to answer telephone, direct calls and take messages.<br>&nbsp;Ability to assist and answer staff questions.<br>&nbsp;Ability to open, sort and route incoming mail, answers correspondence and prepare outgoing mail.<br>&nbsp;Ability to determine the customers&rsquo; issues and handle accordingly.<br>&nbsp;Ability to make decisions with regard to job assignments and manage office workload.<br>&nbsp;Ability to greet the public and work well with others.<br>&nbsp;Ability to work with little or no direction.<br>&nbsp;Ability to prioritize duties and meet deadlines.<br>&nbsp;Ability to maintain filing system.<br>&nbsp;Ability to interpret policies and procedures.<br>&nbsp;Ability to compose correspondence that is both concise and professional.<br>&nbsp;Ability to organize data into report format.<br>&nbsp;Ability to check reports for accuracy.<br>&nbsp;Ability to prepare agency specific forms.<br>&nbsp;Ability to type at a proficient level and speed.<br>&nbsp;Ability to maintain files and records.<br>&nbsp;Ability to prepare agency specific reports.<br>&nbsp;Ability to use scheduling software.&nbsp;<br>&nbsp;Ability to implement plans for improvement.<br>&nbsp;Ability to troubleshoot office equipment.<br>&nbsp;Ability to remain current of departmental policies and procedures.</p><p><strong>Competencies:</strong></p><ol><li>Decision Making</li><li>Organizational Skills</li><li>Results Driven</li><li>Problem Solving</li><li>Customer Service</li><li>Ethical Conduct</li><li>Cooperation and Collaboration</li><li>Accountability</li><li>Financial Awareness<br>&nbsp;<br>&nbsp;</li></ol><p><strong>Required Education &amp; Experience:</strong> One year related experience OR One year at the lower level or position equivalent<strong>.</strong></p><p>&nbsp;</p><p><strong>Supervisory Responsibilities</strong>:&nbsp;None</p><p>&nbsp;</p><p><strong>Work Environment</strong>:&nbsp;This job involves&nbsp;General office environment. &nbsp;Some minor travel may be required.</p><p><strong>Physical Demands</strong>:</p><p>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.</p><p>&nbsp;</p><p>Employee is frequently required to walk, sit, stand or kneel and occasionally required to climb or balance and stoop. &nbsp;Employee must frequently lift and/or move up to 15 pounds. &nbsp;Must have the ability to sit for long periods of time at a computer. &nbsp;Employee frequently uses fine hand/eye coordination, hearing and visual acuity. &nbsp;Lighting and temperature are adequate, and there are not hazardous or unpleasant condition caused by noise, dust, etc. Employee must be able to travel between Gateway sites. &nbsp;Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><p>&nbsp;</p><p>Gateway BHS promotes a drug/alcohol free work environment through the use of mandatory pre-employment drug testing.&nbsp;</p></div></div></div></div></div></div></div></div></div></div>\n",
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