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HomeCompaniesCF617674A912A5595A88C26DB8AE6325Division Director of Outpatient Operations

Division Director of Outpatient Operations

CF617674A912A5595A88C26DB8AE6325 · Franklin, TN 37067; 720 Cool Springs Blvd., Franklin, TN, 37067, USA · Active · Paycom ATS

Job facts

FieldValue
CompanyCF617674A912A5595A88C26DB8AE6325
TitleDivision Director of Outpatient Operations
Normalized title-
Department / teamHealth Care
LocationFranklin, TN, United States
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerPaycom ATS
Posted / first seen2026-04-21 / 2026-05-31
Changed / last seen2026-06-04 / 2026-06-06

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Linked records

CompanyCF617674A912A5595A88C26DB8AE6325
Source0a7fb5ce-c8bb-42ef-936f-e16655daec79
ATS providerPaycom ATS

Description

Description This role requires someone located within the states of North Carolina or Virginia. Why You Will Love Working With Us! Odyssey Behavioral Healthcare believes that each person deserves the opportunity to embark on a new journey to reach their optimal level of health. Odyssey’s network of behavioral healthcare services provides support to individuals throughout their journey by combining compassionate, evidence-based treatment with concierge-quality amenities. What we offer : Collaborative environment dedicated to clinical excellence Multiple Career Development Pathways Company Supported Continuing Education & Certification Multiple Health Plan Design Options Available Flexible Dental & Vision Plan Options 100% Company Paid EAP Emotional Well-Being Support 100% Company Paid Critical Illness (with health enrollment plan) 100% Company Paid Life & ADD 401K with Company Match Company-Sponsored HSA, FSA, & DSA Tax Savings Accounts Generous Team Member Referral Program Parental Leave How You Will Contribute/Position Summary : The Division Director of Outpatient Operations is responsible for overseeing clinical and operational aspects of assigned Pasadena Villa PHP and IOP outpatient locations. Position provides day-to-day leadership for primary facility while providing oversight and guidance to Executive Directors at assigned facilities. Ensures facilities consistently deliver evidence-based care, maintain regulatory compliance, and drive Key Performance Indicators at assigned locations. The Director of Outpatient Operations partners with all support departments to carry out the mission. Relationships and Contacts: Within the organization: Builds and maintains professional relationships with team members in Admissions, Clinical, Business Development, Revenue Cycle, Utilization Review, Compliance, and Human Resources. Outside the organization: Builds and maintains strong professional relationships with clinical and healthcare providers, community partners, vendors, and potential clients/families. Essential Responsibilities: Works closely with Executive Directors and clinical team members, ensuring excellence in clinical delivery in accordance with established guidelines and program philosophy. Ensures achievement of business objectives through day-to-day operational, financial, clinical, and regulatory oversite of their primary outpatient facility as well as facilities assigned. Accountable for the business development, networking, and outreach strategies in the local market. Promotes the services of assigned Pasadena Villa Outpatient Facilities. Internally-with OBH facilities, support services, and local team. Externally-site tours, external events, local media, community organizations, and community partners. Ensures accessibility of services to potential clients. i.e., programming options, evaluating hours, facility conditions, etc. Collaborates with key members of OBH to foster efficient communication and collaboration between admissions, revenue cycle, HR, and clinical team. Promotes professional growth and development of the team, championing effective teamwork and critical thinking. Establishes and maintains professional working relationships with physicians, referral sources, families, and other stakeholders. Ensures compliance with all licensures, accreditations, contracts, state, and federal laws. Participates in performance improvement initiatives for patient care and team performance. Development, implementation, and enforcement of all policies and procedures, including patient rights. Assesses clinical quality and client needs through outcome surveys, suggestions, and meetings to assure consistent, quality care for the population we serve to include follow-up with adjustments of the development of the program. Monitors and reports on key performance indicators; adjusting operations accordingly to meet organizational objectives. In conjunction with Outpatient Leadership team, manages financial operations ensuring responsible stewardship of company resources. Establishes clear patterns of authority, responsibility, supervision, and communication with staff, including regular documented staff meetings and individual supervision with direct reports. Provides coaching and feedback for staff development and performance improvement. Creates and maintains an open-door environment and is present and visible in the treatment areas. Qualifications Education and Experience Position requires a bachelor’s degree or equivalent: or 5 years related experience and/or training in a behavioral or medical healthcare setting. Minimum of 3 years leadership experience; multi-site experience preferred. Additional Requirements · Position requires incumbent to have a valid driver’s license, vehicle insurance, and acceptable driving record. Skill Competencies · Demonstrates knowledge of the behavioral health care landscape within assigned states. · Demonstrates leadership effectiveness and project management experience. · Demonstrates a high level of customer service orientation and experience in recovery and resiliency practices and programs. · Demonstrates exceptional planning, organization, and monitoring skills. · Demonstrates successful collaborative skills working with a variety of groups. · Demonstrates excellent interpersonal and relationship building skills. · Demonstrates a strong belief in the organization’s mission, vision, and values statement. Pasadena Villa Outpatient reserves the rights to modify, interpret, or apply this job description in any way the organization desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This job description is not an employment contract, implied or otherwise. The employment relationship remains “At-Will.” The job requirements are subject to change to reasonably accommodate qualified individuals with disabilities

Full job record

Job IDe11f5e4b28aefe9a234d94bd203437aab2ae15fb
Org ID1d1ab7ec-6e6b-4f76-81e8-ca33d4ba688f
Source ID0a7fb5ce-c8bb-42ef-936f-e16655daec79
Board ID0a7fb5ce-c8bb-42ef-936f-e16655daec79
Providerpaycom
Provider Job Key300788
TitleDivision Director of Outpatient Operations
Normalized Title
Statusactive
Activeyes
Location TextFranklin, TN 37067; 720 Cool Springs Blvd., Franklin, TN, 37067, USA
DepartmentHealth Care
Team
Employment Typefull_time
Workplace Type
Remote Policy
CountryUnited States
RegionTN
CityFranklin
Salary RawDescription This role requires someone located within the states of North Carolina or Virginia. Why You Will Love Working With Us! Odyssey Behavioral Healthcare believes that each person deserves the opportunity to embark on a new journey to reach their optimal level of health. Odyssey’s network of behavioral healthcare services provides support to individuals throughout their journey by combining compassionate, evidence-based treatment with concierge-quality amenities. What we offer : Collaborative environment dedicated to clinical excellence Multiple Career Development Pathways Company Supported Continuing Education & Certification Multiple Health Plan Design Options Available Flexible Dental & Vision Plan Options 100% Company Paid EAP Emotional Well-Being Support 100% Company Paid Critical Illness (with health enrollment plan) 100% Company Paid Life & ADD 401K with Company Match Company-Sponsored HSA, FSA, & DSA Tax Savings Accounts Generous Team Member Referral Program Parental Leave How You Will Contribute/Position Summary : The Division Director of Outpatient Operations is responsible for overseeing clinical and operational aspects of assigned Pasadena Villa PHP and IOP outpatient locations. Position provides day-to-day leadership for primary facility while providing oversight and guidance to Executive Directors at assigned facilities. Ensures facilities consistently deliver evidence-based care, maintain regulatory compliance, and drive Key Performance Indicators at assigned locations. The Director of Outpatient Operations partners with all support departments to carry out the mission. Relationships and Contacts: Within the organization: Builds and maintains professional relationships with team members in Admissions, Clinical, Business Development, Revenue Cycle, Utilization Review, Compliance, and Human Resources. Outside the organization: Builds and maintains strong professional relationships with clinical and healthcare providers, community partners, vendors, and potential clients/families. Essential Responsibilities: Works closely with Executive Directors and clinical team members, ensuring excellence in clinical delivery in accordance with established guidelines and program philosophy. Ensures achievement of business objectives through day-to-day operational, financial, clinical, and regulatory oversite of their primary outpatient facility as well as facilities assigned. Accountable for the business development, networking, and outreach strategies in the local market. Promotes the services of assigned Pasadena Villa Outpatient Facilities. Internally-with OBH facilities, support services, and local team. Externally-site tours, external events, local media, community organizations, and community partners. Ensures accessibility of services to potential clients. i.e., programming options, evaluating hours, facility conditions, etc. Collaborates with key members of OBH to foster efficient communication and collaboration between admissions, revenue cycle, HR, and clinical team. Promotes professional growth and development of the team, championing effective teamwork and critical thinking. Establishes and maintains professional working relationships with physicians, referral sources, families, and other stakeholders. Ensures compliance with all licensures, accreditations, contracts, state, and federal laws. Participates in performance improvement initiatives for patient care and team performance. Development, implementation, and enforcement of all policies and procedures, including patient rights. Assesses clinical quality and client needs through outcome surveys, suggestions, and meetings to assure consistent, quality care for the population we serve to include follow-up with adjustments of the development of the program. Monitors and reports on key performance indicators; adjusting operations accordingly to meet organizational objectives. In conjunction with Outpatient Leadership team, manages financial operations ensuring responsible stewardship of company resources. Establishes clear patterns of authority, responsibility, supervision, and communication with staff, including regular documented staff meetings and individual supervision with direct reports. Provides coaching and feedback for staff development and performance improvement. Creates and maintains an open-door environment and is present and visible in the treatment areas. Qualifications Education and Experience Position requires a bachelor’s degree or equivalent: or 5 years related experience and/or training in a behavioral or medical healthcare setting. Minimum of 3 years leadership experience; multi-site experience preferred. Additional Requirements · Position requires incumbent to have a valid driver’s license, vehicle insurance, and acceptable driving record. Skill Competencies · Demonstrates knowledge of the behavioral health care landscape within assigned states. · Demonstrates leadership effectiveness and project management experience. · Demonstrates a high level of customer service orientation and experience in recovery and resiliency practices and programs. · Demonstrates exceptional planning, organization, and monitoring skills. · Demonstrates successful collaborative skills working with a variety of groups. · Demonstrates excellent interpersonal and relationship building skills. · Demonstrates a strong belief in the organization’s mission, vision, and values statement. Pasadena Villa Outpatient reserves the rights to modify, interpret, or apply this job description in any way the organization desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This job description is not an employment contract, implied or otherwise. The employment relationship remains “At-Will.” The job requirements are subject to change to reasonably accommodate qualified individuals with disabilities
Salary Min
Salary Max
Salary Currency
Salary Periodhour
Source URLhttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=300788&clientkey=CF617674A912A5595A88C26DB8AE6325
Apply URLhttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=300788&clientkey=CF617674A912A5595A88C26DB8AE6325
First Seen At2026-05-31 19:03:08Z
Last Seen At2026-06-06 18:59:37Z
Last Checked At2026-06-06 18:59:37Z
Last Changed At2026-06-04 10:06:13Z
Inactive At
Source Posted At2026-04-21 00:00:00Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=paycom/board=CF617674A912A5595A88C26DB8AE6325/date=2026-06-06/2026-06-06T18-59-32-159Z-c0476c86bdc61fa1074ffd314a92ed177bfc086b2d1a7cc7dea59fb39b03e7f7.json
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Position provides day-to-day leadership for primary facility while providing oversight and guidance to Executive Directors at assigned facilities. Ensures facilities consistently deliver evidence-based care, maintain regulatory compliance, and drive Key Performance Indicators at assigned locations. The Director of Outpatient Operations partners with all support departments to carry out the mission.</span></span></p>\n\n<p><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">Relationships and Contacts:</span></span></p>\n\n<p><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">Within the organization: Builds and maintains professional relationships with team members in Admissions, Clinical, Business Development, Revenue Cycle, Utilization Review, Compliance, and Human Resources.</span></span></p>\n\n<p><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">Outside the organization: Builds and maintains strong professional relationships with clinical and healthcare providers, community partners, vendors, and potential clients/families.</span></span></p>\n\n<p>&nbsp;</p>\n\n<p><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">Essential Responsibilities:</span></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">Works closely with Executive Directors and clinical team members, ensuring excellence in clinical delivery in accordance with established guidelines and program philosophy.</span></span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">Ensures achievement of business objectives through day-to-day operational, financial, clinical, and regulatory oversite of their primary outpatient facility as well as facilities assigned.</span></span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">Accountable for the business development, networking, and outreach strategies in the local market.</span></span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">Promotes the services of assigned Pasadena Villa Outpatient Facilities.</span></span></li>\n</ul>\n\n<ul>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">Internally-with OBH facilities, support services, and local team.</span></span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">Externally-site tours, external events, local media, community organizations, and community partners.</span></span></li>\n</ul>\n\n<ul>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">Ensures accessibility of services to potential clients. i.e., programming options, evaluating hours, facility conditions, etc.</span></span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">Collaborates with key members of OBH to foster efficient communication and collaboration between admissions, revenue cycle, HR, and clinical team.</span></span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">Promotes professional growth and development of the team, championing effective teamwork and critical thinking.</span></span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">Establishes and maintains professional working relationships with physicians, referral sources, families, and other stakeholders.</span></span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">Ensures compliance with all licensures, accreditations, contracts, state, and federal laws.</span></span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">Participates in performance improvement initiatives for patient care and team performance.</span></span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">Development, implementation, and enforcement of all policies and procedures, including patient rights.</span></span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">Assesses clinical quality and client needs through outcome surveys, suggestions, and meetings to assure consistent, quality care for the population we serve to include follow-up with adjustments of the development of the program.</span></span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">Monitors and reports on key performance indicators; 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Odyssey&rsquo;s network of behavioral healthcare services provides support to individuals throughout their journey by combining compassionate, evidence-based treatment with concierge-quality amenities.\\n\\nWhat we offer:\\n\\n\\n\\t&nbsp; &nbsp; &nbsp; &nbsp;Collaborative environment dedicated to clinical excellence\\n\\t&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Multiple Career Development Pathways\\n\\t&nbsp; &nbsp; &nbsp; &nbsp;Company Supported Continuing Education &amp; Certification\\n\\t&nbsp; &nbsp; &nbsp; &nbsp;Multiple Health Plan Design Options Available\\n\\t&nbsp; &nbsp; &nbsp; &nbsp;Flexible Dental &amp; Vision Plan Options\\n\\t&nbsp; &nbsp; &nbsp; &nbsp;100% Company Paid EAP Emotional Well-Being Support\\n\\t&nbsp; &nbsp; &nbsp; &nbsp;100% Company Paid Critical Illness (with health enrollment plan)\\n\\t&nbsp; &nbsp; &nbsp; &nbsp;100% Company Paid Life &amp; ADD\\n\\t&nbsp; &nbsp; &nbsp; &nbsp;401K with Company Match\\n\\t&nbsp; &nbsp; &nbsp; &nbsp;Company-Sponsored HSA, FSA, &amp; DSA Tax Savings Accounts\\n\\t&nbsp; &nbsp; &nbsp; &nbsp;Generous Team Member Referral Program\\n\\t&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Parental Leave\\n\\n\\n&nbsp;\\n\\nHow You Will Contribute/Position Summary:\\n\\nThe Division Director of Outpatient Operations is responsible for overseeing clinical and operational aspects of assigned Pasadena Villa PHP and IOP outpatient locations. Position provides day-to-day leadership for primary facility while providing oversight and guidance to Executive Directors at assigned facilities. Ensures facilities consistently deliver evidence-based care, maintain regulatory compliance, and drive Key Performance Indicators at assigned locations. The Director of Outpatient Operations partners with all support departments to carry out the mission.\\n\\nRelationships and Contacts:\\n\\nWithin the organization: Builds and maintains professional relationships with team members in Admissions, Clinical, Business Development, Revenue Cycle, Utilization Review, Compliance, and Human Resources.\\n\\nOutside the organization: Builds and maintains strong professional relationships with clinical and healthcare providers, community partners, vendors, and potential clients/families.\\n\\n&nbsp;\\n\\nEssential Responsibilities:\\n\\n\\n\\tWorks closely with Executive Directors and clinical team members, ensuring excellence in clinical delivery in accordance with established guidelines and program philosophy.\\n\\tEnsures achievement of business objectives through day-to-day operational, financial, clinical, and regulatory oversite of their primary outpatient facility as well as facilities assigned.\\n\\tAccountable for the business development, networking, and outreach strategies in the local market.\\n\\tPromotes the services of assigned Pasadena Villa Outpatient Facilities.\\n\\n\\n\\n\\tInternally-with OBH facilities, support services, and local team.\\n\\tExternally-site tours, external events, local media, community organizations, and community partners.\\n\\n\\n\\n\\tEnsures accessibility of services to potential clients. i.e., programming options, evaluating hours, facility conditions, etc.\\n\\tCollaborates with key members of OBH to foster efficient communication and collaboration between admissions, revenue cycle, HR, and clinical team.\\n\\tPromotes professional growth and development of the team, championing effective teamwork and critical thinking.\\n\\tEstablishes and maintains professional working relationships with physicians, referral sources, families, and other stakeholders.\\n\\tEnsures compliance with all licensures, accreditations, contracts, state, and federal laws.\\n\\tParticipates in performance improvement initiatives for patient care and team performance.\\n\\tDevelopment, implementation, and enforcement of all policies and procedures, including patient rights.\\n\\tAssesses clinical quality and client needs through outcome surveys, suggestions, and meetings to assure consistent, quality care for the population we serve to include follow-up with adjustments of the development of the program.\\n\\tMonitors and reports on key performance indicators; adjusting operations accordingly to meet organizational objectives.\\n\\tIn conjunction with Outpatient Leadership team, manages financial operations ensuring responsible stewardship of company resources.\\n\\tEstablishes clear patterns of authority, responsibility, supervision, and communication with staff, including regular documented staff meetings and individual supervision with direct reports.\\n\\tProvides coaching and feedback for staff development and performance improvement.\\n\\tCreates and maintains an open-door environment and is present and visible in the treatment areas.\\n\\nQualificationsEducation and Experience\\n\\nPosition requires a bachelor&rsquo;s degree or equivalent: or 5 years related experience and/or training in a behavioral or medical healthcare setting. Minimum of 3 years leadership experience; multi-site experience preferred.\\n\\nAdditional Requirements\\n\\n&middot; Position requires incumbent to have a valid driver&rsquo;s license, vehicle insurance, and acceptable driving record.\\n\\nSkill Competencies\\n\\n&middot; Demonstrates knowledge of the behavioral health care landscape within assigned states.\\n\\n&middot; Demonstrates leadership effectiveness and project management experience.\\n\\n&middot; Demonstrates a high level of customer service orientation and experience in recovery and resiliency practices and programs.\\n\\n&middot; Demonstrates exceptional planning, organization, and monitoring skills.\\n\\n&middot; Demonstrates successful collaborative skills working with a variety of groups.\\n\\n&middot; Demonstrates excellent interpersonal and relationship building skills.\\n\\n&middot; Demonstrates a strong belief in the organization&rsquo;s mission, vision, and values statement.\\n\\n&nbsp;\\n\\nPasadena Villa Outpatient reserves the rights to modify, interpret, or apply this job description in any way the organization desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This job description is not an employment contract, implied or otherwise. The employment relationship remains &ldquo;At-Will.&rdquo; The job requirements are subject to change to reasonably accommodate qualified individuals with disabilities\\n\",\"responsibilities\":\"This role requires someone located within the states of North Carolina or Virginia.\\n\\nWhy You Will Love Working With Us!\\n\\nOdyssey Behavioral Healthcare believes that each person deserves the opportunity to embark on a new journey to reach their optimal level of health. 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Minimum of 3 years leadership experience; multi-site experience preferred.\\n\\nAdditional Requirements\\n\\n&middot; Position requires incumbent to have a valid driver&rsquo;s license, vehicle insurance, and acceptable driving record.\\n\\nSkill Competencies\\n\\n&middot; Demonstrates knowledge of the behavioral health care landscape within assigned states.\\n\\n&middot; Demonstrates leadership effectiveness and project management experience.\\n\\n&middot; Demonstrates a high level of customer service orientation and experience in recovery and resiliency practices and programs.\\n\\n&middot; Demonstrates exceptional planning, organization, and monitoring skills.\\n\\n&middot; Demonstrates successful collaborative skills working with a variety of groups.\\n\\n&middot; Demonstrates excellent interpersonal and relationship building skills.\\n\\n&middot; Demonstrates a strong belief in the organization&rsquo;s mission, vision, and values statement.\\n\\n&nbsp;\\n\\nPasadena Villa Outpatient reserves the rights to modify, interpret, or apply this job description in any way the organization desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This job description is not an employment contract, implied or otherwise. The employment relationship remains &ldquo;At-Will.&rdquo; The job requirements are subject to change to reasonably accommodate qualified individuals with disabilities\\n\",\"experienceRequirements\":\"Education and Experience\\n\\nPosition requires a bachelor&rsquo;s degree or equivalent: or 5 years related experience and/or training in a behavioral or medical healthcare setting. 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This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This job description is not an employment contract, implied or otherwise. The employment relationship remains &ldquo;At-Will.&rdquo; The job requirements are subject to change to reasonably accommodate qualified individuals with disabilities\\n\",\"industry\":\"Health Care\",\"validThrough\":\"-0001-11-30\",\"educationRequirements\":\"4 Year Degree\"}",
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