Donor Contact Representative Coordinator

{
  "content_hash": "1f284d00cda0bb2e235d6211e784b6c08e05df5a4249057f1501db69cfa68099",
  "source_hash": "d6fd8bed8ed6a42dbec5326ccf021b727a00182ed37b4f2de9cbc4bf262c37aa",
  "last_changed_at": "2026-06-05T02:51:20.897Z",
  "active_status": "deleted"
}

{
  "language": "en",
  "location": {
    "raw": "Augusta, GA, US, Augusta, GA",
    "city": "Augusta",
    "region": "GA",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.95
  },
  "salary_max": 16,
  "salary_min": 0,
  "inferred_at": "2026-06-03T09:11:22.598Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Augusta, GA, US, Augusta, GA",
      "city": "Augusta",
      "region": "GA",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.95
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": "hour",
  "workplace_type": null,
  "salary_currency": "USD"
}

{}

{
  "detail": {
    "links": [],
    "itemID": "9201029492195_1",
    "postDate": "2026-05-06T16:28:00.000-04:00",
    "payGradeRange": {
      "maximumRate": {
        "amountValue": 16,
        "currencyCode": "USD"
      },
      "minimumRate": {
        "amountValue": 0,
        "currencyCode": "USD"
      }
    },
    "workLevelCode": {
      "shortName": "Full Time"
    },
    "customFieldGroup": {
      "codeFields": [
        {
          "nameCode": {
            "codeValue": "SalaryType"
          },
          "codeValue": "HR",
          "shortName": "Hourly"
        },
        {
          "nameCode": {
            "codeValue": "SalaryRangeType"
          },
          "codeValue": "FIXED",
          "shortName": "FIXED"
        }
      ],
      "dateFields": [
        {
          "nameCode": {
            "codeValue": "PostingDate"
          },
          "dateValue": "2026-05-06T16:28Z"
        },
        {
          "nameCode": {
            "codeValue": "CurrentServerDateTime"
          },
          "dateValue": "2026-06-03T05:11Z"
        }
      ],
      "numberFields": [
        {
          "numberValue": 0,
          "categoryCode": {
            "codeValue": "ApplicantCount"
          }
        },
        {
          "categoryCode": {
            "codeValue": "AwardAmount"
          }
        }
      ],
      "stringFields": [
        {
          "nameCode": {
            "codeValue": "ExternalJobID"
          },
          "stringValue": "563874"
        },
        {
          "nameCode": {
            "codeValue": "CareerCenterRefId"
          }
        },
        {
          "nameCode": {
            "codeValue": "GuidelineOid"
          }
        },
        {
          "nameCode": {
            "codeValue": "CurrencySymbolOrCode"
          }
        },
        {
          "nameCode": {
            "codeValue": "HomeDepartment"
          },
          "stringValue": ""
        },
        {
          "nameCode": {
            "codeValue": "JobClass"
          },
          "stringValue": "Admin Support Wkers"
        },
        {
          "nameCode": {
            "codeValue": "SalaryRange"
          },
          "stringValue": " Up to 16 (USD) Hourly"
        }
      ],
      "indicatorFields": [
        {
          "nameCode": {
            "codeValue": "PriortyStatusFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "InternalPostingFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "MinValue"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsVsidApplicable"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForExtPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForIntPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsMonetaryFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsNonMonetaryFlag"
          },
          "indicatorValue": false
        }
      ]
    },
    "requisitionTitle": "Donor Contact Representative Coordinator",
    "clientRequisitionID": "1390",
    "organizationalUnits": [],
    "postingInstructions": [],
    "additionalProperties": {},
    "requisitionLocations": [
      {
        "address": {
          "cityName": "Augusta",
          "postalCode": "30904",
          "countrySubdivisionLevel1": {
            "codeValue": "GA"
          }
        },
        "nameCode": {
          "shortName": " Augusta, GA, US"
        },
        "aliasNames": []
      }
    ],
    "screeningRequirements": [],
    "requisitionDescription": "<div><div><div><div><p style=\"margin-left:0in;\" data-pasted=\"true\">Are you a dynamic leader who loves inspiring teams, building meaningful relationships, and driving mission-driven results? Join Shepeard Community Blood Center as our <strong>Donor Contact Representative Coordinator&nbsp;</strong>and play a vital role in helping save lives in our community.</p><p style=\"margin-left:0in;\">In this influential role, you&rsquo;ll lead a team of donor contact representatives, guiding them with strategy, encouragement, and the tools they need to achieve&mdash;and exceed&mdash;donor recruitment goals. If you&rsquo;re passionate about people, energized by team success, and motivated by purpose, we want to meet you!</p><p style=\"margin-left:0in;\"><strong>✨ What You&rsquo;ll Do</strong></p><p style=\"margin-left:0in;\"><strong>Lead a High‑Performing Team</strong></p><ul type=\"disc\"><li style=\"margin-left:0in;\">Motivate and support donor contact representatives in meeting recruitment targets.</li><li style=\"margin-left:0in;\">Facilitate regular team meetings to communicate goals, updates, and solutions.</li><li style=\"margin-left:0in;\">Build and maintain teamwork schedules.</li><li style=\"margin-left:0in;\">Promote a positive, collaborative, and mission‑focused work environment.</li><li style=\"margin-left:0in;\">Achieve established Key Performance Indicators (KPIs).</li></ul><p style=\"margin-left:0in;\"><strong>Drive Strong Performance</strong></p><ul type=\"disc\"><li style=\"margin-left:0in;\">Monitor team and individual KPIs, providing timely coaching and feedback.</li><li style=\"margin-left:0in;\">Review daily performance reports and develop improvement plans as needed.</li></ul><p style=\"margin-left:0in;\"><strong>Train &amp; Grow Talent</strong></p><ul type=\"disc\"><li style=\"margin-left:0in;\">Train newly hired representatives to ensure confidence and success.</li><li style=\"margin-left:0in;\">Provide ongoing development opportunities for the team.</li><li style=\"margin-left:0in;\">Stay current on industry trends and incorporate best practices into training.</li></ul><p style=\"margin-left:0in;\"><strong>Support Recruitment Strategy</strong></p><ul type=\"disc\"><li style=\"margin-left:0in;\">Partner closely with the Director of Community Resources to execute effective tele‑recruitment strategies.</li><li style=\"margin-left:0in;\">Analyze data to identify opportunities for operational and recruitment optimization.</li><li style=\"margin-left:0in;\">Assign call lists, shifts, and donor outreach coverage.</li></ul><p style=\"margin-left:0in;\"><strong>Ensure Quality &amp; Compliance</strong></p><ul type=\"disc\"><li style=\"margin-left:0in;\">Monitor calls to ensure adherence to standards and regulatory requirements.</li><li style=\"margin-left:0in;\">Provide feedback that supports continuous quality improvement.</li><li style=\"margin-left:0in;\">Oversee IQE documentation, duplicate donor paperwork, and donor change form processes.</li></ul><p style=\"margin-left:0in;\"><strong>Collaborate Across the Organization</strong></p><ul type=\"disc\"><li style=\"margin-left:0in;\">Work with other departments on special collections recruitment needs.</li><li style=\"margin-left:0in;\">Partner with Quality Assurance on SOP variances and documentation.</li><li style=\"margin-left:0in;\">Contribute to a culture of teamwork and shared purpose.</li></ul><p style=\"margin-left:0in;\"><strong>Lead Special Projects</strong></p><ul type=\"disc\"><li style=\"margin-left:0in;\">Take the lead in recruiting platelet donors and supporting apheresis donor scheduling.</li><li style=\"margin-left:0in;\">Support engagement through third‑party platforms.</li><li style=\"margin-left:0in;\">Perform all responsibilities of a Donor Contact Representative when needed.</li></ul><p style=\"margin-left:0in;\"><strong>💡 Qualifications:&nbsp;</strong></p><ul type=\"disc\"><li style=\"margin-left: 0in; font-weight: bold;\">Supervisory experience preferred</li><li style=\"margin-left:0in;\">Bachelor&rsquo;s degree preferred.</li><li style=\"margin-left:0in;\">Experience in tele‑recruitment or call center leadership preferred.</li><li style=\"margin-left:0in;\">Strong people‑leadership and communication skills.</li><li style=\"margin-left:0in;\">Ability to analyze data, make informed decisions, and maintain confidentiality.</li><li style=\"margin-left:0in;\">Confidence in leading a team with diverse personalities and communication styles.</li><li style=\"margin-left:0in;\">Commitment to creating a positive customer service experience.</li></ul><p style=\"margin-left:0in;\"><strong>🧠 Physical Requirements</strong></p><ul type=\"disc\"><li style=\"margin-left:0in;\">Regular standing, walking, reaching, bending, and twisting.</li><li style=\"margin-left:0in;\">Occasional lifting up to 40 lbs.</li><li style=\"margin-left:0in;\">Ability to work for extended periods sitting in a call‑center style environment.</li></ul><p style=\"margin-left:0in;\"><strong>🌈 Why Join Us?</strong></p><p style=\"margin-left:0in;\">At Shepeard Community Blood Center, your work directly supports our mission: saving lives through blood donation. You&rsquo;ll join a team that values compassion, integrity, and excellence&mdash;and you&rsquo;ll help ensure our community has the lifesaving blood it needs.</p><p style=\"margin-left:0in;\">All applicants selected for hire must undergo a pre-employment drug screening.</p></div></div></div></div>\n",
    "sponsoredVisaTypeCodes": []
  },
  "list_job": {
    "links": [],
    "itemID": "9201029492195_1",
    "postDate": "2026-05-06T16:28:00.000-04:00",
    "payGradeRange": {
      "maximumRate": {
        "amountValue": 16,
        "currencyCode": "USD"
      },
      "minimumRate": {
        "amountValue": 0,
        "currencyCode": "USD"
      }
    },
    "workLevelCode": {
      "shortName": "Full Time"
    },
    "customFieldGroup": {
      "codeFields": [
        {
          "nameCode": {
            "codeValue": "SalaryType"
          },
          "codeValue": "HR",
          "shortName": "Hourly"
        },
        {
          "nameCode": {
            "codeValue": "SalaryRangeType"
          },
          "codeValue": "RANGE",
          "shortName": "RANGE"
        }
      ],
      "dateFields": [
        {
          "nameCode": {
            "codeValue": "PostingDate"
          },
          "dateValue": "2026-05-06T16:28Z"
        },
        {
          "nameCode": {
            "codeValue": "CurrentServerDateTime"
          },
          "dateValue": "2026-06-03T05:11Z"
        }
      ],
      "numberFields": [
        {
          "numberValue": 0,
          "categoryCode": {
            "codeValue": "ApplicantCount"
          }
        },
        {
          "categoryCode": {
            "codeValue": "AwardAmount"
          }
        }
      ],
      "stringFields": [
        {
          "nameCode": {
            "codeValue": "ExternalJobID"
          },
          "stringValue": "563874"
        },
        {
          "nameCode": {
            "codeValue": "CareerCenterRefId"
          }
        },
        {
          "nameCode": {
            "codeValue": "GuidelineOid"
          }
        },
        {
          "nameCode": {
            "codeValue": "CurrencySymbolOrCode"
          }
        },
        {
          "nameCode": {
            "codeValue": "HomeDepartment"
          },
          "stringValue": ""
        },
        {
          "nameCode": {
            "codeValue": "JobClass"
          },
          "stringValue": "Admin Support Wkers"
        },
        {
          "nameCode": {
            "codeValue": "SalaryRange"
          },
          "stringValue": " Up to 16 (USD) Hourly"
        }
      ],
      "indicatorFields": [
        {
          "nameCode": {
            "codeValue": "PriortyStatusFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "InternalPostingFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "MinValue"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsVsidApplicable"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForExtPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForIntPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsMonetaryFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsNonMonetaryFlag"
          },
          "indicatorValue": false
        }
      ]
    },
    "requisitionTitle": "Donor Contact Representative Coordinator",
    "clientRequisitionID": "1390",
    "organizationalUnits": [],
    "postingInstructions": [],
    "additionalProperties": {},
    "requisitionLocations": [
      {
        "address": {
          "cityName": "Augusta",
          "postalCode": "30904",
          "countrySubdivisionLevel1": {
            "codeValue": "GA"
          }
        },
        "nameCode": {
          "shortName": " Augusta, GA, US"
        },
        "aliasNames": []
      }
    ],
    "screeningRequirements": [],
    "sponsoredVisaTypeCodes": []
  },
  "detail_meta": {
    "url": "https://workforcenow.adp.com/mascsr/default/careercenter/public/events/staffing/v1/job-requisitions/563874?cid=9ed0bb2c-ce6f-4720-a17c-baf9965fab3f&ccId=19000101_000001&lang=en_US&locale=en_US",
    "http_status": 200,
    "content_type": "application/json;charset=UTF-8",
    "response_bytes": 9516
  },
  "detail_errors": []
}