Home › Companies › Fa Evmr Saasfaprod1 Fa Ocs Oraclecloud Com CX 1 › Fault Management L1 Engineer 3
Fault Management L1 Engineer 3
Fa Evmr Saasfaprod1 Fa Ocs Oraclecloud Com CX 1 · India; Pacifica Tech Park, Chennai, Tamil Nadu, IN; Green Boulevard - Tower A, Noida, Uttar Pradesh, IN · On Site · Active · Oracle Recruiting Cloud / Fusion HCM
Job facts
| Field | Value |
|---|---|
| Company | Fa Evmr Saasfaprod1 Fa Ocs Oraclecloud Com CX 1 |
| Title | Fault Management L1 Engineer 3 |
| Normalized title | - |
| Department / team | Customer Services |
| Location | Tamil Nadu, IN, United States |
| Work model | On Site |
| Employment type | Full Time |
| Salary | - |
| Status | active |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
| Posted / first seen | 2026-05-07 / 2026-05-31 |
| Changed / last seen | 2026-05-31 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Fa Evmr Saasfaprod1 Fa Ocs Oraclecloud Com CX 1. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Oracle Recruiting Cloud / Fusion HCM. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Tamil Nadu. | Open |
| Department jobs | Active postings in Customer Services. | Open |
| Work model jobs | Active On Site postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Fa Evmr Saasfaprod1 Fa Ocs Oraclecloud Com CX 1 |
| Source | dbfc4c22-73ba-4fc5-9705-234e3e914c7c |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
Description
Description
The FM L2 engineer is troubleshooting the network , identifies the network related faults , do the field dispatch and service desk related activities. Also is doing the expert level investigation of the fault/incident or problem and localization of the failure area (e.g. network, infrastructure etc.). The failure resolution (“known errors”) is within the responsibility of this role, too.
Responsibilities
Level 2 (L2) support handling advanced monitoring, fault isolation, root-cause analysis, and restoration. Identification of Key Technical Risks and Issues, develop mitigation plans. Preparation of MOP (Method of Procedure) covering Network Changes, Rollback, and Contingency. Review and validate network designs, configurations, and change plans before implementation. Provide technical guidance during critical network activities and major incidents. Ensure adherence to standard operating procedures and best practices during execution. Support post-change validation and stability checks. Collaborate with cross-functional teams to ensure smooth implementation of network activities. Document technical findings, lessons learned, and improvement actions.
Qualifications
You have:
Bachelor’s degree or above in Computer Science Engineering, Electronic Engineering, Telecom or equivalent with 10 to 15 years of experience. Experience in designing and delivering solutions in IP-MPLS MP-BGP solutions: L2VPN, L3VPN. Hands-on experience & knowledge of Nokia Service Architecture. Detailed understanding of Border Gateway Protocol (BGP), Segment Routing, MP-BGP EVPN concepts and related technologies Experience in designing and delivering solutions such as BNG. Knowledgeable on Network Management Systems, networking concepts and related technologies Excellent in designing E2E Mobile Networks, Backhaul and Core Solutions and Concepts. Experience with document preparation (HLD and LLD), including configuration preparation for network build & deployment, troubleshooting, and fault isolation in live environments. It would be nice if you also had:
Experience with following hardware: Routing & Switching: Cisco, HP, Arista FortiGate WIFI: Aruba, Cisco Firewall: Checkpoint, Cisco ASA, FortiGate, PaloAlto Application Delivery Controller: F5 LoadBalancer, Citrix NetScaler, Netskope, Radware SD-WAN: FortiNet, Cisco Catalyst, VMWare Velocloud
Full job record
| Job ID | e0b32f39b0671d2235ece1d4286f75d2ae3bd687 |
| Org ID | 0229f528-a584-4e4f-9943-249cfaac294e |
| Source ID | dbfc4c22-73ba-4fc5-9705-234e3e914c7c |
| Board ID | dbfc4c22-73ba-4fc5-9705-234e3e914c7c |
| Provider | oracle_hcm |
| Provider Job Key | 34312 |
| Title | Fault Management L1 Engineer 3 |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | India; Pacifica Tech Park, Chennai, Tamil Nadu, IN; Green Boulevard - Tower A, Noida, Uttar Pradesh, IN |
| Department | Customer Services |
| Team | — |
| Employment Type | full_time |
| Workplace Type | on_site |
| Remote Policy | — |
| Country | United States |
| Region | IN |
| City | Tamil Nadu |
| Salary Raw | Description The FM L2 engineer is troubleshooting the network , identifies the network related faults , do the field dispatch and service desk related activities. Also is doing the expert level investigation of the fault/incident or problem and localization of the failure area (e.g. network, infrastructure etc.). The failure resolution (“known errors”) is within the responsibility of this role, too. Responsibilities Level 2 (L2) support handling advanced monitoring, fault isolation, root-cause analysis, and restoration. Identification of Key Technical Risks and Issues, develop mitigation plans. Preparation of MOP (Method of Procedure) covering Network Changes, Rollback, and Contingency. Review and validate network designs, configurations, and change plans before implementation. Provide technical guidance during critical network activities and major incidents. Ensure adherence to standard operating procedures and best practices during execution. Support post-change validation and stability checks. Collaborate with cross-functional teams to ensure smooth implementation of network activities. Document technical findings, lessons learned, and improvement actions. Qualifications You have: Bachelor’s degree or above in Computer Science Engineering, Electronic Engineering, Telecom or equivalent with 10 to 15 years of experience. Experience in designing and delivering solutions in IP-MPLS MP-BGP solutions: L2VPN, L3VPN. Hands-on experience & knowledge of Nokia Service Architecture. Detailed understanding of Border Gateway Protocol (BGP), Segment Routing, MP-BGP EVPN concepts and related technologies Experience in designing and delivering solutions such as BNG. Knowledgeable on Network Management Systems, networking concepts and related technologies Excellent in designing E2E Mobile Networks, Backhaul and Core Solutions and Concepts. Experience with document preparation (HLD and LLD), including configuration preparation for network build & deployment, troubleshooting, and fault isolation in live environments. It would be nice if you also had: Experience with following hardware: Routing & Switching: Cisco, HP, Arista FortiGate WIFI: Aruba, Cisco Firewall: Checkpoint, Cisco ASA, FortiGate, PaloAlto Application Delivery Controller: F5 LoadBalancer, Citrix NetScaler, Netskope, Radware SD-WAN: FortiNet, Cisco Catalyst, VMWare Velocloud |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://fa-evmr-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/34312 |
| Apply URL | https://fa-evmr-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/34312 |
| First Seen At | 2026-05-31 18:14:26Z |
| Last Seen At | 2026-06-06 11:52:08Z |
| Last Checked At | 2026-06-06 11:52:08Z |
| Last Changed At | 2026-05-31 18:14:26Z |
| Inactive At | — |
| Source Posted At | 2026-05-07 17:11:02Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=fa-evmr-saasfaprod1.fa.ocs.oraclecloud.com|CX_1/date=2026-06-06/2026-06-06T11-50-57-105Z-db7c626ded2e30266b558cc1a4d87fc8b3f6104e934978156486dc201f37d376.json |
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