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HomeCompaniesFa Evmr Saasfaprod1 Fa Ocs Oraclecloud Com CX 1Fault Management L1 Engineer 3

Fault Management L1 Engineer 3

Fa Evmr Saasfaprod1 Fa Ocs Oraclecloud Com CX 1 · India; Pacifica Tech Park, Chennai, Tamil Nadu, IN; Green Boulevard - Tower A, Noida, Uttar Pradesh, IN · On Site · Active · Oracle Recruiting Cloud / Fusion HCM

Job facts

FieldValue
CompanyFa Evmr Saasfaprod1 Fa Ocs Oraclecloud Com CX 1
TitleFault Management L1 Engineer 3
Normalized title-
Department / teamCustomer Services
LocationTamil Nadu, IN, United States
Work modelOn Site
Employment typeFull Time
Salary-
Statusactive
ATS providerOracle Recruiting Cloud / Fusion HCM
Posted / first seen2026-05-07 / 2026-05-31
Changed / last seen2026-05-31 / 2026-06-06

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Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Tamil Nadu.Open
Department jobsActive postings in Customer Services.Open
Work model jobsActive On Site postings.Open
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Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyFa Evmr Saasfaprod1 Fa Ocs Oraclecloud Com CX 1
Sourcedbfc4c22-73ba-4fc5-9705-234e3e914c7c
ATS providerOracle Recruiting Cloud / Fusion HCM

Description

Description The FM L2 engineer is troubleshooting the network , identifies the network related faults , do the field dispatch and service desk related activities. Also is doing the expert level investigation of the fault/incident or problem and localization of the failure area (e.g. network, infrastructure etc.). The failure resolution (“known errors”) is within the responsibility of this role, too. Responsibilities Level 2 (L2) support handling advanced monitoring, fault isolation, root-cause analysis, and restoration. Identification of Key Technical Risks and Issues, develop mitigation plans. Preparation of MOP (Method of Procedure) covering Network Changes, Rollback, and Contingency. Review and validate network designs, configurations, and change plans before implementation. Provide technical guidance during critical network activities and major incidents. Ensure adherence to standard operating procedures and best practices during execution. Support post-change validation and stability checks. Collaborate with cross-functional teams to ensure smooth implementation of network activities. Document technical findings, lessons learned, and improvement actions. Qualifications You have: Bachelor’s degree or above in Computer Science Engineering, Electronic Engineering, Telecom or equivalent with 10 to 15 years of experience. Experience in designing and delivering solutions in IP-MPLS MP-BGP solutions: L2VPN, L3VPN. Hands-on experience & knowledge of Nokia Service Architecture. Detailed understanding of Border Gateway Protocol (BGP), Segment Routing, MP-BGP EVPN concepts and related technologies Experience in designing and delivering solutions such as BNG. Knowledgeable on Network Management Systems, networking concepts and related technologies Excellent in designing E2E Mobile Networks, Backhaul and Core Solutions and Concepts. Experience with document preparation (HLD and LLD), including configuration preparation for network build & deployment, troubleshooting, and fault isolation in live environments. It would be nice if you also had: Experience with following hardware: Routing & Switching: Cisco, HP, Arista FortiGate WIFI: Aruba, Cisco Firewall: Checkpoint, Cisco ASA, FortiGate, PaloAlto Application Delivery Controller: F5 LoadBalancer, Citrix NetScaler, Netskope, Radware SD-WAN: FortiNet, Cisco Catalyst, VMWare Velocloud

Full job record

Job IDe0b32f39b0671d2235ece1d4286f75d2ae3bd687
Org ID0229f528-a584-4e4f-9943-249cfaac294e
Source IDdbfc4c22-73ba-4fc5-9705-234e3e914c7c
Board IDdbfc4c22-73ba-4fc5-9705-234e3e914c7c
Provideroracle_hcm
Provider Job Key34312
TitleFault Management L1 Engineer 3
Normalized Title
Statusactive
Activeyes
Location TextIndia; Pacifica Tech Park, Chennai, Tamil Nadu, IN; Green Boulevard - Tower A, Noida, Uttar Pradesh, IN
DepartmentCustomer Services
Team
Employment Typefull_time
Workplace Typeon_site
Remote Policy
CountryUnited States
RegionIN
CityTamil Nadu
Salary RawDescription The FM L2 engineer is troubleshooting the network , identifies the network related faults , do the field dispatch and service desk related activities. Also is doing the expert level investigation of the fault/incident or problem and localization of the failure area (e.g. network, infrastructure etc.). The failure resolution (“known errors”) is within the responsibility of this role, too. Responsibilities Level 2 (L2) support handling advanced monitoring, fault isolation, root-cause analysis, and restoration. Identification of Key Technical Risks and Issues, develop mitigation plans. Preparation of MOP (Method of Procedure) covering Network Changes, Rollback, and Contingency. Review and validate network designs, configurations, and change plans before implementation. Provide technical guidance during critical network activities and major incidents. Ensure adherence to standard operating procedures and best practices during execution. Support post-change validation and stability checks. Collaborate with cross-functional teams to ensure smooth implementation of network activities. Document technical findings, lessons learned, and improvement actions. Qualifications You have: Bachelor’s degree or above in Computer Science Engineering, Electronic Engineering, Telecom or equivalent with 10 to 15 years of experience. Experience in designing and delivering solutions in IP-MPLS MP-BGP solutions: L2VPN, L3VPN. Hands-on experience & knowledge of Nokia Service Architecture. Detailed understanding of Border Gateway Protocol (BGP), Segment Routing, MP-BGP EVPN concepts and related technologies Experience in designing and delivering solutions such as BNG. Knowledgeable on Network Management Systems, networking concepts and related technologies Excellent in designing E2E Mobile Networks, Backhaul and Core Solutions and Concepts. Experience with document preparation (HLD and LLD), including configuration preparation for network build & deployment, troubleshooting, and fault isolation in live environments. It would be nice if you also had: Experience with following hardware: Routing & Switching: Cisco, HP, Arista FortiGate WIFI: Aruba, Cisco Firewall: Checkpoint, Cisco ASA, FortiGate, PaloAlto Application Delivery Controller: F5 LoadBalancer, Citrix NetScaler, Netskope, Radware SD-WAN: FortiNet, Cisco Catalyst, VMWare Velocloud
Salary Min
Salary Max
Salary Currency
Salary Period
Source URLhttps://fa-evmr-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/34312
Apply URLhttps://fa-evmr-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/34312
First Seen At2026-05-31 18:14:26Z
Last Seen At2026-06-06 11:52:08Z
Last Checked At2026-06-06 11:52:08Z
Last Changed At2026-05-31 18:14:26Z
Inactive At
Source Posted At2026-05-07 17:11:02Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=fa-evmr-saasfaprod1.fa.ocs.oraclecloud.com|CX_1/date=2026-06-06/2026-06-06T11-50-57-105Z-db7c626ded2e30266b558cc1a4d87fc8b3f6104e934978156486dc201f37d376.json
Event Fields
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  "active_status": "active"
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Parsed Structured
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Extensions
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Native Structured
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