Représentant(e) Bilingue du Service à la Clientèle

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    "ExternalDescriptionStr": "<div style=\"font-style:normal;font-weight:400;margin:0px;padding:0px;text-decoration:none;\">\n <div style=\"margin:0px;padding:0px;\">\n  <p>&nbsp;</p>\n  <p><strong>Ici, chez IAA, une société de RB Global, Inc.,</strong> l’excellence du service à la clientèle est au cœur de nos priorités. Les représentants du service à la clientèle incarnent nos valeurs de travail d’équipe en offrant une expérience exceptionnelle aux clients — tant en personne qu’à travers nos divers canaux de communication — afin de soutenir la croissance de nos activités et de nos succursales.&nbsp;</p>\n </div>\n <div style=\"margin:0px;padding:0px;\">\n  <p>Découvrez par vous-même ce que nos employés ont à dire grâce à un aperçu de leur rôle :&nbsp;<br/><strong>Driving Talent: Customer Care Teaser (vimeo.com)</strong>&nbsp;</p>\n </div>\n <div style=\"margin:0px;padding:0px;\">\n  <p>&nbsp;</p>\n </div>\n <div style=\"margin:0px;padding:0px;\">\n  <p><strong>Que font les représentants du service à la clientèle chez IAA?</strong>&nbsp;</p>\n </div>\n <div style=\"margin:0px;padding:0px;\">\n  <p>Offrir divers services de soutien aux clients par courrier, téléphone ou en personne&nbsp;</p>\n </div>\n <div style=\"margin:0px;padding:0px;\">\n  <p>Traiter les commandes et saisir les données dans nos systèmes informatiques internes&nbsp;</p>\n </div>\n <div style=\"margin:0px;padding:0px;\">\n  <p>Répondre aux questions, demandes et requêtes des clients&nbsp;</p>\n </div>\n <div style=\"margin:0px;padding:0px;\">\n  <p>Créer et maintenir les dossiers des clients&nbsp;</p>\n </div>\n <div style=\"margin:0px;padding:0px;\">\n  <p>Contribuer à diverses tâches au bureau pour soutenir l’équipe&nbsp;</p>\n </div>\n <div style=\"margin:0px;padding:0px;\">\n  <p>&nbsp;</p>\n </div>\n <div style=\"margin:0px;padding:0px;\">\n  <p><strong>Exigences du poste</strong>&nbsp;</p>\n </div>\n <div style=\"margin:0px;padding:0px;\">\n  <p>Capacité à communiquer aisément avec les clients&nbsp;</p>\n </div>\n <div style=\"margin:0px;padding:0px;\">\n  <p>Esprit d’équipe et volonté d’aider ses collègues&nbsp;</p>\n </div>\n <div style=\"margin:0px;padding:0px;\">\n  <p>Maîtrise des outils informatiques&nbsp;</p>\n </div>\n <div style=\"margin:0px;padding:0px;\">\n  <p>Excellentes compétences en gestion du temps&nbsp;</p>\n </div>\n <div style=\"margin:0px;padding:0px;\">\n  <p>Attitude positive&nbsp;</p>\n </div>\n <div style=\"margin:0px;padding:0px;\">\n  <p>Capacité à travailler de manière autonome&nbsp;</p>\n </div>\n <div style=\"margin:0px;padding:0px;\">\n  <p>Présentation soignée et professionnelle&nbsp;</p>\n </div>\n <div style=\"margin:0px;padding:0px;\">\n  <p>&nbsp;</p>\n </div>\n</div>\n<div style=\"font-style:normal;font-weight:400;margin:0px;padding:0px;text-decoration:none;\">\n <p><strong>En échange de vos compétences et de votre engagement, nous offrons :</strong>&nbsp;</p>\n</div>\n<div style=\"font-style:normal;font-weight:400;margin:0px;padding:0px;text-decoration:none;\">\n <p>Un ensemble complet d’avantages sociaux, comprenant l’assurance santé, un régime de REER, les assurances invalidité (STD/LTD) et vie (AD&amp;D), ainsi que des congés payés et des vacances.&nbsp;</p>\n</div>",
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