Catering Sales Manager

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    "requisitionDescription": "<div><div><div><div><div><div><div><div><div><div><div><div><h1 style='margin-top:12.0pt;margin-right:0in;margin-bottom:0in;margin-left:0in;background:#002060;font-size:16px;font-family:\"Calibri\",sans-serif;color:white;' id=\"isPasted\"><span style=\"font-family: arial, sans-serif;\">Job Description</span></h1><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style=\"font-family: arial, sans-serif;\"><strong><span style=\"font-size: 14px;\">Position</span></strong></span><span style=\"font-size: 14px; font-family: arial, sans-serif;\">:&nbsp;</span><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Convention Services Coordinator</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>&nbsp;</strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>Property:&nbsp;</strong></span><span style=\"font-size: 14px; font-family: arial, sans-serif;\">Homewood Suites by Hilton Charleston Historic District</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>&nbsp;</strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>Reports to:&nbsp;</strong></span><span style=\"font-size: 14px; font-family: arial, sans-serif;\">Director of Sales</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style=\"font-family: arial, sans-serif;\"><strong><span style=\"font-size:13px;\">&nbsp;</span></strong></span></p><h1 style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;background:#002060;font-size:16px;font-family:\"Calibri\",sans-serif;color:white;'><span style=\"font-family: arial, sans-serif;\">Job Overview</span></h1><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\" data-pasted=\"true\"><span style=\"font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">The Hotel Convention Services Coordinator plays a crucial role in supporting the sales team in achieving revenue goals. This position requires a highly organized and detail-oriented individual with excellent communication and customer service skills. The Convention Services Coordinator will assist with a variety of tasks, including building client relationships, coordinating and detailing group room blocks and events, contract management, event coordination, and administrative support.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style=\"font-size: 13px; font-family: arial, sans-serif;\">&nbsp;</span></p><h1 style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;background:#002060;font-size:16px;font-family:\"Calibri\",sans-serif;color:white;'><span style=\"font-family: arial, sans-serif;\">Duties and Responsibilities</span></h1><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style=\"font-size: 14px; line-height: 107%; font-family: arial, sans-serif;\">Your responsibilities are diverse in nature and include, but are not limited to:</span></p><ul><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Contract Management:<ul style=\"font-family: initial; font-size: initial;\"><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Maintain and execute contract terms with group bookings and catering events to include, but not exclusive to cut-off dates, deposit schedules, cancellation policies, attrition policies and food &amp; beverage minimums.</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Ensure accurate and timely processing of contract terms and all necessary documentation.</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Monitor contract deadlines and ensure timely execution.</li></ul></li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Event Coordination:<ul style=\"font-family: initial; font-size: initial;\"><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Assist in the coordination of all aspects of on-property events, including meetings, conferences, and social gatherings.</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Liaise with clients, internal departments (e.g., catering, housekeeping, engineering), and external vendors to ensure smooth event execution.</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Prepare event orders, banquet event orders (BEOs), and other necessary documents.</li></ul></li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Administrative Support:<ul style=\"font-family: initial; font-size: initial;\"><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Provide general administrative support to the sales team, including scheduling appointments, managing calendars, and preparing reports.</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Handle incoming calls and inquiries from clients and potential clients.</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Assist with the preparation of sales presentations and proposals.</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Maintain accurate records of all sales activity and client interactions.</li></ul></li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Customer Service:<ul style=\"font-family: initial; font-size: initial;\"><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Build and maintain strong relationships with clients.</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Provide excellent customer service to all clients, both internal and external.</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Resolve client issues and complaints promptly and effectively.</li></ul></li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Other Duties as Assigned:<ul style=\"font-family: initial; font-size: initial;\"><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Participate in team meetings and training sessions.</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Stay abreast of industry trends and best practices.</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Assist with other duties as assigned by the Director of Sales &amp; Marketing.</li></ul></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style=\"font-size: 13px; line-height: 107%; font-family: arial, sans-serif;\">&nbsp;</span></p><h1 style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;background:#002060;font-size:16px;font-family:\"Calibri\",sans-serif;color:white;'><span style=\"font-family: arial, sans-serif;\">Qualifications and Requirements</span></h1><ul><li data-pasted=\"true\">High School Diploma or equivalent required; Associate&#39;s or Bachelor&#39;s degree in Hospitality Management or a related field preferred.</li><li>1-2 years of experience in a sales support or administrative role, preferably in the hospitality industry.</li><li>Excellent communication and interpersonal skills, both written and verbal.</li><li>Strong organizational and time management skills with the ability to prioritize tasks and meet deadlines.</li><li>Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).</li><li>Experience with Delphi and PEP software preferred.</li><li>Strong attention to detail and accuracy.</li><li>Ability to work independently and as part of a team.</li><li>Excellent customer service orientation.</li></ul></div></div></div></div></div></div></div></div></div></div></div></div>\n",
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