Operations Coordinator

{
  "content_hash": "1d4746e58d37e534096aa6a4e177000e480e38a3960b45696ea0a0a853e3cdb8",
  "source_hash": "e718188c63ffdc8afc5d667f5fff85d263717d1ca511cdf9ca5fe8432f198021",
  "last_changed_at": "2026-06-03T10:32:43.171Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Amsterdam, Noord-Holland, 1059 BW, Netherlands",
    "city": "Amsterdam",
    "region": "Noord-Holland",
    "country": null,
    "is_remote": true,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T10:30:24.565Z",
  "launch_scope": {
    "reason": "bamboohr_production_catalog",
    "included": true,
    "location": {
      "raw": "Amsterdam, Noord-Holland, 1059 BW, Netherlands",
      "city": "Amsterdam",
      "region": "Noord-Holland",
      "country": null,
      "is_remote": true,
      "confidence": 0.8
    },
    "countries": []
  },
  "remote_policy": "remote",
  "salary_period": null,
  "workplace_type": "remote",
  "salary_currency": null
}

{}

{
  "list_job": {
    "id": "175",
    "isRemote": null,
    "location": {
      "city": "Amsterdam",
      "state": "Noord-Holland"
    },
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "province": null
    },
    "departmentId": "18568",
    "locationType": "2",
    "jobOpeningName": "Operations Coordinator",
    "departmentLabel": "Operations",
    "employmentStatusLabel": "Full-Time"
  },
  "detail_errors": [],
  "detail_job_opening": {
    "location": {
      "city": "Amsterdam",
      "state": "Noord-Holland",
      "postalCode": "1059 BW",
      "addressCountry": "Netherlands"
    },
    "datePosted": "2026-05-22",
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "countryId": null
    },
    "description": "<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Who we are</span><span style=\"font-weight: bold\"><br></span>We’re GoSpooky: the ones who get all things social. A global agency made for the social era. We grow brands through content, community and commerce, keeping them at the forefront of culture. Social isn’t just first, it’s the foundation.</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">From creatives and commerce specialists to game designers and data analysts, we cover the full social spectrum. If it shapes internet culture, we’re on it, making fast, bold and relevant work that actually gets shared.</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">From TikToks that breaks the for you page, to creator stories built with real community insights, all the way to TikTok Shop, social affiliates and live social shopping that convert in real time.</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">As official partners of Instagram and Snapchat and partners and social affiliates of TikTok (Shop), we work with brands like KLM, JBL, Samsung, Prime Video and HEMA. Driven by bold ambition, endless creativity and authentic people, our teams think ahead, react fast and keep brands culturally relevant. Whether it’s live social shopping, creator management, social-first campaigns or turning a trend into a brand moment.</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">We’re always looking for fresh energy: people who bring new perspectives, challenge the norm and help us and our clients evolve. If you love shaking up social, thinking big and moving fast, you’ll fit right in.</span><br></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">The Role</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">As an Operations Coordinator, you are the administrative heartbeat of our agency. You are the guardian of our operational data quality and logistical workflows. By ensuring our systems (Productive, Airtable) function as a flawless 'single source of truth', you enable the Resource Manager and Project Leads to make data-driven decisions on capacity and profitability. Reporting to the Head of Operations, you manage the logistical flow behind our freelancers, track agency-wide absences, and ensure operational hygiene, allowing the senior Ops team to focus on strategy and execution.</span><br></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">What you’ll do</span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Managing the daily setup and maintenance of our core tools (Productive and Airtable). Ensuring rate cards are updated, project templates are correct, and new employees are properly set up.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Acting as the first line of defense for data accuracy. Checking weekly timesheets for completion and ensuring time is logged correctly. Actively chasing team members for missing inputs, escalating to the Resource Manager when senior staff consistently drops the ball.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Ensuring the administrative machine runs smoothly, while the Resource Manager books the freelancers. Handling the onboarding of new talent, managing contracts, and ensuring NDAs and paperwork are signed and stored before any work begins.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Keeping our freelancer database (the Flexible Layer) up-to-date with current rates, portfolios, and availability, turning it into a highly usable asset for the planning team.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Monitoring sick leave, holidays, and compensation days. Proactively informing the Resource Manager and Project Leads of any absences so they can adjust the capacity puzzle in real-time.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Setting up and maintaining operational dashboards to track key metrics (like billability) for the Unit Leads. Additionally, assisting in updating the \"GoSpooky operational policies\" and playbooks, ensuring knowledge is documented and accessible.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Identifying inefficiencies in existing processes, proposing workflow improvements, and supporting the rollout of new (AI) automations for administrative tasks.</span><br></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">What we’re looking for</span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">1-3 years of experience in an administrative, operational, or PM support role, preferably within an agency environment</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">A strong eye for detail, with the ability to spot data issues others may overlook, and a drive to create order out of chaos and thrive on keeping systems clean and organized</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Confidence to hold your ground and proactively chasing senior staff (Project Leads, Creatives) for timesheets or administrative inputs when deadlines are at risk</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Experience with agency management software (Productive is a massive plus!) and being comfortable learning new software quickly, acting as a 'super-user' for the wider team</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">A proactive mindset: you don't wait for a process to break; you flag bottlenecks early and shape solutions yourself</span></li>\n<li><span style=\"font-size: 12pt\">Fluent in English (Dutch is a plus)</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">What’s in it for you?</span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Flexible holiday policy for a proper recharge</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Commuting allowance</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Remote working possibilities in agreement with your team</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">A MacBook for peak productivity</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Training opportunities to develop your skills and grow with us</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Healthy communal lunches to keep you fueled</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Fun events to connect, recharge, and bond as a team</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Phone allowance of up to €25/month (depending on your role)</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Unlimited mental health support via OpenUp</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">A pension plan where you contribute a percentage of your salary</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Gift card and birthday wishes every year</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Dutch classes for international team members</span></li>\n</ul>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><br></span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Apply for the job</span><br>So, do you want to join our team? We’d love to hear from you!   Please note: a valid EU work permit is required for this role.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-style: italic\">GoSpooky is an equal-opportunity employer. Our hiring decisions are based on objective measures and we will not discriminate against any aspect of your identity. We believe that a diverse team is crucial to our collective success and value an inclusive culture where everyone can make their impact and bring their true unique selves to work.</span></p>",
    "compensation": "€35K - €45K annually inc. 8% holiday allowance",
    "departmentId": "18568",
    "locationType": "2",
    "seekPromoted": false,
    "jobCategoryId": null,
    "jobOpeningName": "Operations Coordinator",
    "departmentLabel": "Operations",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Entry-level",
    "jobOpeningShareUrl": "https://gospooky.bamboohr.com/careers/175",
    "employmentStatusLabel": "Full-Time"
  }
}