Senior Supervisor

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    "ExternalDescriptionStr": "<p><span style=\"font-family:&quot;Segoe UI&quot;,sans-serif;\"><span style=\"font-size:10.5pt;\"><strong>JOB SUMMARY&nbsp;&nbsp;&nbsp;</strong></span></span></p><p><span style=\"font-family:&quot;Segoe UI&quot;,sans-serif;\"><span style=\"font-size:10.5pt;\">The Senior Supervisor will assist the Management team with providing overall supervision of the day-to-day operations of various building service contracts held by Wildcat and Fedcap Rehabilitation Services. The Senior Supervisor will supervise janitorial supervisors and cleaning crews assigned to various locations.</span></span></p><p><span style=\"font-family:&quot;Segoe UI&quot;,sans-serif;\"><span style=\"font-size:10.5pt;\">The Supervisor will assist the Operations Manager in overseeing the cleaning operations for janitorial contracts, throughout the metropolitan area, which includes various locations, day, night, and weekend shifts, all depending on operational needs.</span></span></p><p><br><span style=\"font-family:&quot;Segoe UI&quot;,sans-serif;\"><span style=\"font-size:10.5pt;\"><strong>ESSENTIAL FUNCTIONS</strong></span></span></p><ul><li><span style=\"font-family:&quot;Segoe UI&quot;,sans-serif;\"><span style=\"font-size:10.5pt;\">Facilitates training for supervisors, lead workers, and cleaning crews; interacts with customer base to</span></span><br><span style=\"font-family:&quot;Segoe UI&quot;,sans-serif;\"><span style=\"font-size:10.5pt;\">address janitorial concerns/ issues or additional requests for detailed cleaning and floor care jobs.</span></span></li><li><span style=\"font-family:&quot;Segoe UI&quot;,sans-serif;\"><span style=\"font-size:10.5pt;\">Provide weekly inspection and operation reports.</span></span></li><li><span style=\"font-family:&quot;Segoe UI&quot;,sans-serif;\"><span style=\"font-size:10.5pt;\">Conducts follow-up meetings and reports on all service requests and issues.</span></span></li><li><span style=\"font-family:&quot;Segoe UI&quot;,sans-serif;\"><span style=\"font-size:10.5pt;\">Identifies and communicates opportunities for additional cleaning services to the Operations Managers and the Director of Facilities Management.</span></span></li><li><span style=\"font-family:&quot;Segoe UI&quot;,sans-serif;\"><span style=\"font-size:10.5pt;\">Manage staff schedules and cover shifts at various site locations as needed.</span></span></li><li><span style=\"font-family:&quot;Segoe UI&quot;,sans-serif;\"><span style=\"font-size:10.5pt;\">Provide shift coverage as needed, including but not limited to personally, covering shift(s), changes in work location or shift to accommodate last-minute emergencies, coverage of sites, and/or any other Facilities Management operational needs.</span></span></li><li><span style=\"font-family:&quot;Segoe UI&quot;,sans-serif;\"><span style=\"font-size:10.5pt;\">Perform other duties as assigned. This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities.</span></span></li><li><span style=\"font-family:&quot;Segoe UI&quot;,sans-serif;\"><span style=\"font-size:10.5pt;\">Providing orientation to new workers and supervisors.</span></span></li></ul><p><span style=\"font-family:&quot;Segoe UI&quot;,sans-serif;\"><i><span style=\"font-size:10.5pt;\">NOTE: The employer reserves the right to change or assign other duties to this position.</span></i></span><br><br><span style=\"font-family:&quot;Segoe UI&quot;,sans-serif;\"><span style=\"font-size:10.5pt;\"><strong>QUALIFICATIONS&nbsp;&nbsp; &nbsp;</strong></span></span><br><br><span style=\"font-family:&quot;Segoe UI&quot;,sans-serif;\"><span style=\"font-size:10.5pt;\">Job qualifications are stated in the Essential Functions of the job description. An employee must be able to accomplish the Essential Functions to be competent in the job. Other special requirements are noted below.</span></span><br><br><span style=\"font-family:&quot;Segoe UI&quot;,sans-serif;\"><span style=\"font-size:10.5pt;\"><u>Required Education and Job Experience</u></span></span></p><ul><li><span style=\"font-family:&quot;Segoe UI&quot;,sans-serif;\"><span style=\"font-size:10.5pt;\">Associate degree, or vocational/technical training required; bachelor's degree preferred.</span></span></li><li><span style=\"font-family:&quot;Segoe UI&quot;,sans-serif;\"><span style=\"font-size:10.5pt;\">Must have a valid Driver's license and a good driving record.</span></span></li><li><span style=\"font-family:&quot;Segoe UI&quot;,sans-serif;\"><span style=\"font-size:10.5pt;\">Three (3) years of extensive knowledge and experience in the provision of custodial services to public and private organizations.</span></span></li><li><span style=\"font-family:&quot;Segoe UI&quot;,sans-serif;\"><span style=\"font-size:10.5pt;\">Must have at least four (4) years' experience in a supervisory capacity, and demonstrate good leadership qualities, or an equivalent combination of related education and experience.</span></span></li><li><span style=\"font-family:&quot;Segoe UI&quot;,sans-serif;\"><span style=\"font-size:10.5pt;\">Must have the ability to handle employee relations issues.</span></span></li><li><span style=\"font-family:&quot;Segoe UI&quot;,sans-serif;\"><span style=\"font-size:10.5pt;\">Technical knowledge of equipment, materials, practices, and methods with respect to office cleaning.</span></span></li></ul><p><span style=\"font-family:&quot;Segoe UI&quot;,sans-serif;\"><span style=\"font-size:10.5pt;\"><u>Knowledge, Skills, and Abilities</u></span></span></p><ul><li><span style=\"font-family:&quot;Segoe UI&quot;,sans-serif;\"><span style=\"font-size:10.5pt;\">Knowledge of the Organization’s mission, vision, and goals, and execution of policies and procedures.</span></span></li><li><span style=\"font-family:&quot;Segoe UI&quot;,sans-serif;\"><span style=\"font-size:10.5pt;\">Must have excellent communication skills (writing and verbal) and the ability to communicate effectively with employees and customers.</span></span></li><li><span style=\"font-family:&quot;Segoe UI&quot;,sans-serif;\"><span style=\"font-size:10.5pt;\">Must have a basic understanding of cost control and budgets.</span></span></li><li><span style=\"font-family:&quot;Segoe UI&quot;,sans-serif;\"><span style=\"font-size:10.5pt;\">Must be able to prepare reports, job descriptions, job tasks, and other vital reports in Excel and Word.</span></span></li><li><span style=\"font-family:&quot;Segoe UI&quot;,sans-serif;\"><span style=\"font-size:10.5pt;\">Must be able to supervise, train, and direct multiple employees.</span></span></li><li><span style=\"font-family:&quot;Segoe UI&quot;,sans-serif;\"><span style=\"font-size:10.5pt;\">Must have janitorial technical skills, including stripping and waxing floors, carpet extracting, team cleaning, scrubbing and recoating, bathroom cleaning, and specialty services.</span></span></li><li><span style=\"font-family:&quot;Segoe UI&quot;,sans-serif;\"><span style=\"font-size:10.5pt;\">Must be flexible and/or able to cover or work during any shift, weekday, weeknight/overnight, and/or weekend shifts with limited notice.</span></span></li><li><span style=\"font-family:&quot;Segoe UI&quot;,sans-serif;\"><span style=\"font-size:10.5pt;\">Knowledge of Microsoft Office Word, Excel.</span></span></li></ul><p><span style=\"font-family:&quot;Segoe UI&quot;,sans-serif;\"><span style=\"font-size:10.5pt;\"><u>Supervisory Responsibility</u></span></span></p><p><span style=\"font-family:&quot;Segoe UI&quot;,sans-serif;\"><span style=\"font-size:10.5pt;\">This position manages staff and is responsible for the performance management and hiring of the employees within that department.</span></span></p><p><span style=\"font-family:&quot;Segoe UI&quot;,sans-serif;\"><span style=\"font-size:10.5pt;\"><u>Physical Demands</u></span></span></p><p><span style=\"font-family:&quot;Segoe UI&quot;,sans-serif;\"><span style=\"font-size:10.5pt;\">The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.&nbsp;</span></span><br><br><span style=\"font-family:&quot;Segoe UI&quot;,sans-serif;\"><span style=\"font-size:10.5pt;\">While performing the duties of this job, the employee is regularly required to communicate with workers, supervisors, and management. The employee must be able to lift and/or move up to 50 pounds if they are demonstrating machinery, performing training techniques, or covering at a site.</span></span><br><br><span style=\"font-family:&quot;Segoe UI&quot;,sans-serif;\"><span style=\"font-size:10.5pt;\"><u>Position Type/Expected Hours of Work</u></span></span></p><p><span style=\"font-family:&quot;Segoe UI&quot;,sans-serif;\"><span style=\"font-size:10.5pt;\">This is a full-time position, and hours of work and days are non-typically Monday through Friday, 9:00 AM to 5:00 PM, but will be determined by the operational needs of management as required by the sites. There will be evening, and weekend work required as job duties demand.&nbsp;</span></span></p><p><span style=\"font-family:&quot;Segoe UI&quot;,sans-serif;\"><span style=\"font-size:10.5pt;\"><u>Travel</u></span></span></p><p><span style=\"font-family:&quot;Segoe UI&quot;,sans-serif;\"><span style=\"font-size:10.5pt;\">Travel is primarily local and is required throughout the Metropolitan area as needed.</span></span></p><p><strong>Compensation:</strong></p><p>$68,000 to $75,000 per year</p><p>&nbsp;</p><p><strong>Equal Opportunity Employer</strong></p>",
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