Ford Service Manager Position

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    "requisitionDescription": "<h1 data-pasted=\"true\">Service Manager</h1><h2>Grand Haven Ford &ndash; Preferred Automotive Group</h2><p>Grand Haven Ford, part of the Preferred Automotive Group, is seeking an experienced and motivated Service Manager to lead our service department in one of West Michigan&rsquo;s most respected automotive communities.</p><p>Preferred Automotive Group has been serving West Michigan for decades, building long-standing relationships with customers, employees, and the communities we serve. Our Grand Haven location is known for its loyal customer base, strong local reputation, and positive working environment.</p><p>We are looking for a leader who values professionalism, teamwork, customer service, and operational excellence.</p><h3>Responsibilities</h3><ul><li><p>Lead and oversee daily service department operations</p></li><li><p>Support and develop service advisors and technicians</p></li><li><p>Maintain a high level of customer satisfaction and retention</p></li><li><p>Monitor workflow, productivity, and department performance</p></li><li><p>Ensure efficient scheduling and repair order management</p></li><li><p>Foster a positive, accountable, and team-oriented culture</p></li><li><p>Work collaboratively with dealership leadership to support continued growth</p></li></ul><h3>Qualifications</h3><ul><li><p>Previous automotive service management experience preferred</p></li><li><p>Strong leadership and communication skills</p></li><li><p>Commitment to customer service and team development</p></li><li><p>Ability to manage operations in a fast-paced environment</p></li><li><p>Experience with Ford systems and processes is a plus</p></li></ul><h3>What We Offer</h3><ul><li><p>Competitive compensation package</p></li><li><p>Health and retirement benefits</p></li><li><p>Paid time off</p></li><li><p>Professional and supportive work environment</p></li><li><p>Long-term career growth opportunities</p></li><li><p>Stability with an established and growing automotive group</p></li></ul><p>At Preferred Automotive Group, we believe our people make the difference. We take pride in creating an environment where employees are respected, supported, and given the opportunity to build long-term careers.</p><p>If you are looking for an opportunity to lead a strong team in a community-focused dealership, we would welcome the opportunity to speak with you.</p>\n",
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