Reservations Agent

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    "description": "<p><strong>Join the team and love your job!</strong></p>\r\n\r\n<p>The team at Margaritaville Lake Resort is here to create and deliver fun and escapism for our guests, and that begins with their very first contact with us.&nbsp;&nbsp; With good pay, extensive benefits and a family atmosphere, we are seeking a great communicator with excellent listening skills who can confidently explain and sell the resort experience.</p>\r\n\r\n<p><strong>Job Type: Full Time</strong></p>\r\n\r\n<p><strong>Pay $ 15.00&nbsp; per hour</strong></p>\r\n\r\n<p><strong>Age Requirement: Must be at least 18 years of age<br />\r\nReports to: Reservations Manager and Revenue Manager</strong></p>\r\n\r\n<p>As a Reservations Agent, you will be able to learn about all the resort has to offer, be calm and confident on the phone, and proficiently upsell our product.</p>\r\n\r\n<p>Responsibilities include:</p>\r\n\r\n<ul>\r\n\t<li>Handle incoming calls using good listening and communication skills to secure information necessary to complete a reservation.</li>\r\n\t<li>Use good selling techniques to up-sell when appropriate.</li>\r\n\t<li>Process daily reports, confirmations, advance deposits and purchase orders for future reservations.</li>\r\n\t<li>Update GDS reservations (online reservation sites) in reservations system (RDP) and on-line extranets.</li>\r\n\t<li>Must be able to type 30 words per minute with 80% accuracy</li>\r\n\t<li>Additional responsibilities and duties may be added as needed</li>\r\n\t<li>Assist the Reservation Supervisor and Revenue Manager with Reservation</li>\r\n</ul>\r\n",
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