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CUSTOMER SERVICE APPRENTICE

B3835838 373e 488c A4dc E9fa3a763ed1 19000101 000001 · Tamuning, GU, US, Tamuning, GU · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
CompanyB3835838 373e 488c A4dc E9fa3a763ed1 19000101 000001
TitleCUSTOMER SERVICE APPRENTICE
Normalized title-
Department / team-
LocationTamuning, United States
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-01 / 2026-05-31
Changed / last seen2026-06-22 / 2026-06-22

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PageWhat it containsOpen
Company jobsActive postings from B3835838 373e 488c A4dc E9fa3a763ed1 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Tamuning.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyB3835838 373e 488c A4dc E9fa3a763ed1 19000101 000001
Sourceeba7f9d3-a0b8-430b-81cd-b52fd59c96ba
ATS providerADP Workforce Now Recruiting

Description

JOB TITLE: CUSTOMER SERVICE APPRENTICE LOCATION: GUAM STATUS: FULL-TIME, NON-EXEMPT BENEFITS: MEDICAL, DENTAL, VISION INSURANCE SUPPLEMENTAL INSURANCE PAID VACATION LEAVE PAID SICK LEAVE PAID BEREAVEMENT LEAVE EMPLOYEE FLEET GAS CARD 401(K) RETIREMENT PLAN JOB SUMMARY Under direct supervision, the Customer Service Representative Apprentice participates in a structured training program combining on-the-job training (OJT) and related classroom instruction to develop the knowledge, skills, and abilities required for a Customer Service Representative role. The Apprentice will assist in booking and clearing inbound/outbound shipments, preparing shipping documentation, and supporting customer service functions while progressively gaining competency in logistics coordination, customer communication, billing, and cargo processing. The position is designed as a developmental role leading to full proficiency upon successful completion of the apprenticeship program. ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following. Other duties may be assigned: Examines manifest, Bill of lading and Airway Bills to determine work procedures for releasing cargo. Notifies consignee or agent by telephone or letter of arrival dates of shipment, customs clearance requirements, and cargo availability and demurrage charges. Computes with information provided from Bill of Lading and Airway Bills to generate various reports. Prepares billing reports and submits it to accounting department for collection. Obtains cargo data from shipper such as cargo type, weight, measurement, destination, and shipping date, in order to determine allocation of cargo and fully utilize capacity of each shipment. Consults with ocean carriers and airlines to ascertain availability of cargo space. Provides customer(s) shipping details Informs shipper of carrier’s name on which cargo is booked, departure/arrival date, and cargo delivery date. Composes, types letters or correspondences from drafts and oral directives. Prepares quotes for customers. QUALIFICATION REQUIREMENTS To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. EDUCATION EDUCATION High school diploma or general education degree (GED) CERTIFICATES, LICENSES​ AND REGISTRATIONS Driver’s License Valid Driver’s License Residency Must be resident of Guam for more than one (1) year SKILLS AND ABILITIES LANGUAGE SKILLS Ability to read, analyzes, and interprets shipping tariffs and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. MATHEMATICAL SKILLS Ability to add and subtract two digit numbers and to multiply and divide. Ability to perform these operations using units of American money and weight measurement and volume. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. OTHER Must be computer literate in operating MS Word, Excel, Power-point and Outlook. Must be able to read and respond to all incoming and outgoing email daily Ability to operate typewriter, calculating machine, large capacity copier machine and fax machine. Ability to adapt to frequent interruptions and changing of assignments with no advance notice. Must be flexible to work extended hours, weekends and holidays. COMMENTS: This job specification should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions and perform any other related duties as may be required by their managers. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. AMBYTH Shipping & Trading, Inc. is an Equal Opportunity Employer

Full job record

Job IDe01b36f52a531ed20798d21f116b0d857695ce3d
Org ID09d65902-b05a-41be-b004-9aa6fb00019a
Source IDeba7f9d3-a0b8-430b-81cd-b52fd59c96ba
Board IDeba7f9d3-a0b8-430b-81cd-b52fd59c96ba
Provideradp_workforcenow
Provider Job Key695619
TitleCUSTOMER SERVICE APPRENTICE
Normalized Title—
Statusactive
Activeyes
Location TextTamuning, GU, US, Tamuning, GU
Department—
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
Region—
CityTamuning
Salary Raw—
Salary Min—
Salary Max—
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Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=b3835838-373e-488c-a4dc-e9fa3a763ed1&ccId=19000101_000001&lang=en_US&type=JS&jobId=695619&jwId=9201890235584_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=b3835838-373e-488c-a4dc-e9fa3a763ed1&ccId=19000101_000001&lang=en_US&type=JS&jobId=695619&jwId=9201890235584_1
First Seen At2026-05-31 18:59:32Z
Last Seen At2026-06-22 12:16:12Z
Last Checked At2026-06-22 12:16:12Z
Last Changed At2026-06-22 12:16:12Z
Inactive At—
Source Posted At2026-05-01 05:28:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=b3835838-373e-488c-a4dc-e9fa3a763ed1|19000101_000001/date=2026-06-22/2026-06-22T12-16-12-330Z-8f2aa6605702214c4375ddbdd9e83acb07571153b944fd8cbf93f3dd4a8ce639.json
Event Fields
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Parsed Structured
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Extensions
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Native Structured
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    "requisitionDescription": "<div><div><div><div><div><h1 style=\"margin-top: 4.6pt; margin-right: 0in; margin-bottom: 0in; font-size: 16px; font-family: Arial, sans-serif;\" data-pasted=\"true\"><span style=\"font-size: 16px;\">JOB TITLE: CUSTOMER SERVICE APPRENTICE&nbsp;</span></h1><h1 style=\"margin-top: 4.6pt; margin-right: 0in; margin-bottom: 0in; font-size: 16px; font-family: Arial, sans-serif;\"><span style=\"font-size: 16px;\">LOCATION: GUAM</span></h1><h1 style=\"margin-top: 4.6pt; margin-right: 0in; margin-bottom: 0in; font-size: 16px; font-family: Arial, sans-serif;\"><span style=\"font-size: 16px;\">STATUS: FULL-TIME, NON-EXEMPT</span></h1><p><br></p><p><strong>BENEFITS:</strong></p><p><strong>MEDICAL, DENTAL, VISION INSURANCE</strong></p><p><strong>SUPPLEMENTAL INSURANCE</strong></p><p><strong>PAID VACATION LEAVE</strong></p><p><strong>PAID SICK LEAVE</strong></p><p><strong>PAID BEREAVEMENT LEAVE</strong></p><p><strong>EMPLOYEE FLEET GAS CARD</strong></p><p><strong>401(K) RETIREMENT PLAN</strong></p><h1 style=\"margin-left: 69pt; text-align: center;\"><span style=\"font-size: 16px;\"><br><u>JOB SUMMARY</u></span></h1><p style=\"margin-left:.25in;\"><span style=\"font-size: 16px;\">Under direct supervision, the Customer Service Representative Apprentice participates in a structured training program combining on-the-job training (OJT) and related classroom instruction to develop the knowledge, skills, and abilities required for a Customer Service Representative role. The Apprentice will assist in booking and clearing inbound/outbound shipments, preparing shipping documentation, and supporting customer service functions while progressively gaining competency in logistics coordination, customer communication, billing, and cargo processing. The position is designed as a developmental role leading to full proficiency upon successful completion of the apprenticeship program.</span></p><p style=\"margin-left:.25in;\"><span style=\"font-size: 16px;\"><br></span></p><h1 style=\"margin-left: 69pt; text-align: center;\"><span style=\"font-size: 16px;\"><u>ESSENTIAL DUTIES AND RESPONSIBILITIES&nbsp;</u>include but are not limited to the following. Other duties may be assigned:</span></h1><p style=\"margin-left:.25in;\"><span style=\"font-size: 16px;\"><br></span></p><ul style=\"list-style-type: disc;margin-left: 0in;\"><li style=\"font-size: 16px;\">Examines manifest, Bill of lading and Airway Bills to determine work procedures for releasing cargo.</li><li style=\"font-size: 16px;\">Notifies consignee or agent by telephone or letter of arrival dates of shipment, customs clearance requirements, and cargo availability and demurrage charges.</li><li style=\"font-size: 16px;\">Computes with information provided from Bill of Lading and Airway Bills to generate various reports.</li><li style=\"font-size: 16px;\">Prepares billing reports and submits it to accounting department for collection.</li><li style=\"font-size: 16px;\">Obtains cargo data from shipper such as cargo type, weight, measurement, destination, and shipping date, in order to determine allocation of cargo and fully utilize capacity of each shipment.</li><li style=\"font-size: 16px;\">Consults with ocean carriers and airlines to ascertain availability of cargo space.</li><li style=\"font-size: 16px;\">Provides customer(s) shipping details</li><li style=\"font-size: 16px;\">Informs shipper of carrier&rsquo;s name on which cargo is booked, departure/arrival date, and cargo delivery date.</li><li style=\"font-size: 16px;\">Composes, types letters or correspondences from drafts and oral directives.</li><li style=\"font-size: 16px;\">Prepares quotes for customers.</li></ul><div style='margin:0in;font-size:16px;font-family:\"Calibri\",sans-serif;'><h1 style=\"margin-left: 69pt; text-align: center;\"><span style=\"font-size: 16px;\"><u>QUALIFICATION REQUIREMENTS&nbsp;</u></span></h1><p><span style=\"font-size: 16px;\"><br></span></p><p style=\"margin-left:.25in;\"><span style=\"font-size: 16px;\">To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.</span></p><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" style=\"width: 42%; margin: auto;\"><colgroup><col style=\"width: 37.5%;\"><col style=\"width: 62.5%;\"></colgroup><tbody><tr><td colspan=\"2\" valign=\"top\"><p style=\"text-align: center;\"><span style=\"font-size: 16px;\"><strong>EDUCATION&nbsp;</strong></span></p></td></tr><tr><td valign=\"top\"><p style=\"text-align: center;\"><span style=\"font-size: 16px;\"><strong>&nbsp;</strong></span></p><p style=\"text-align: center;\"><span style=\"font-size: 16px;\">EDUCATION</span></p></td><td valign=\"top\" style=\"text-align: center;\"><ul style=\"list-style-type: disc;\"><li style=\"text-align: justify; font-size: 16px;\">High school diploma or general education degree (GED)</li></ul><p style=\"margin-left:.5in;\"><span style=\"font-size: 16px;\"><br></span></p></td></tr></tbody></table><p><span style=\"font-size: 16px;\"><br></span></p><p><span style=\"font-size: 16px;\"><br></span></p><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"624\" style=\"width: 42%; margin: auto; height: 196px;\"><colgroup><col style=\"width: 37.3997%;\"><col style=\"width: 62.6003%;\"></colgroup><tbody><tr style=\"height: 98.3333px;\"><td colspan=\"2\" valign=\"top\" style=\"text-align: center;\"><h1 style=\"margin-left:  0in;\"><span style=\"font-size: 16px;\">CERTIFICATES, LICENSES​&nbsp;AND REGISTRATIONS</span></h1></td></tr><tr style=\"height: 48.3333px;\"><td valign=\"top\" style=\"text-align: center;\"><p><span style=\"font-size: 16px;\">Driver&rsquo;s License</span></p></td><td valign=\"top\" style=\"text-align: center;\"><p><span style=\"font-size: 16px;\">Valid Driver&rsquo;s License</span></p></td></tr><tr style=\"height: 48.3333px;\"><td valign=\"top\" style=\"text-align: center;\"><p><span style=\"font-size: 16px;\">Residency</span></p></td><td valign=\"top\" style=\"text-align: center;\"><p><span style=\"font-size: 16px;\">Must be resident of Guam for more than one (1) year</span></p></td></tr></tbody></table><p><span style=\"font-size: 16px;\"><br></span></p><p><span style=\"font-size: 16px;\"><br></span></p><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"624\" style=\"width: 42%; margin: auto; height: 316px;\"><colgroup><col style=\"width: 37.8812%;\"><col style=\"width: 62.1188%;\"></colgroup><tbody><tr style=\"height: 120.5px;\"><td colspan=\"2\" valign=\"top\"><h1 style=\"margin-left: 0in; text-align: center;\"><span style=\"font-size: 16px;\">SKILLS AND ABILITIES&nbsp;</span></h1></td></tr><tr style=\"height: 194.5px;\"><td valign=\"top\" style=\"text-align: center;\"><p><span style=\"font-size: 16px;\"><br></span></p><p><span style=\"font-size: 16px;\">LANGUAGE SKILLS</span></p></td><td valign=\"top\" style=\"text-align: center;\"><ol style=\"list-style-type: lower-alpha;margin-left: 0in;\"><li style=\"font-size: 16px;\">Ability to read, analyzes, and interprets shipping tariffs and legal documents.</li></ol><p style=\"margin-left:62.2pt;\"><span style=\"font-size: 16px;\"><br></span></p><ol start=\"2\" style=\"list-style-type: lower-alpha;margin-left: 0in;\"><li style=\"font-size: 16px;\">Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.</li></ol><p style=\"margin-left:.5in;\"><span style=\"font-size: 16px;\"><br></span></p></td></tr></tbody></table></div><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"624\" data-pasted=\"true\" style=\"width: 42%; margin: auto; height: 316px;\"><colgroup><col style=\"width: 37.8812%;\"><col style=\"width: 62.1188%;\"></colgroup><tbody><tr style=\"height: 30px;\"><td valign=\"top\"><p><span style=\"font-size: 16px;\"><br></span></p><p style=\"text-align: center;\"><span style=\"font-size: 16px;\">MATHEMATICAL SKILLS</span></p></td><td valign=\"top\"><ol style=\"list-style-type: lower-alpha;margin-left: 0in;\"><li style=\"text-align: center; font-size: 16px;\">Ability to add and subtract two digit numbers and to multiply and divide.</li></ol><p style=\"text-align: center;\"><span style=\"font-size: 16px;\"><br></span></p><ol start=\"2\" style=\"list-style-type: lower-alpha;margin-left: 0in;\"><li style=\"text-align: center; font-size: 16px;\">Ability to perform these operations using units of American money and weight measurement and volume.</li></ol><p style=\"margin-left: 0.5in; text-align: center;\"><span style=\"font-size: 16px;\"><br></span></p></td></tr><tr style=\"height: 30px;\"><td valign=\"top\"><p style=\"text-align: center;\"><span style=\"font-size: 16px;\"><br></span></p><p style=\"text-align: center;\"><span style=\"font-size: 16px;\">REASONING ABILITY</span></p></td><td valign=\"top\"><ol style=\"list-style-type: lower-alpha;margin-left: 0in;\"><li style=\"text-align: center; font-size: 16px;\">Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form.</li></ol><p style=\"text-align: center;\"><span style=\"font-size: 16px;\"><br></span></p><ol start=\"2\" style=\"list-style-type: lower-alpha;margin-left: 0in;\"><li style=\"text-align: center; font-size: 16px;\">Ability to deal with problems involving several concrete variables in standardized situations.</li></ol><p style=\"margin-left: 0.5in; text-align: center;\"><span style=\"font-size: 16px;\"><br></span></p></td></tr><tr style=\"height: 287.333px;\"><td valign=\"top\"><p style=\"text-align: center;\"><span style=\"font-size: 16px;\"><strong>&nbsp;</strong></span></p><p style=\"text-align: center;\"><span style=\"font-size: 16px;\">OTHER</span></p></td><td valign=\"top\"><p style=\"text-align: center;\"><span style=\"font-size: 16px;\"><br></span></p><ol style=\"list-style-type: lower-alpha;margin-left: 0in;\"><li style=\"text-align: center; font-size: 16px;\">Must be computer literate in operating MS Word, Excel, Power-point and Outlook.</li></ol><p style=\"text-align: center;\"><span style=\"font-size: 16px;\"><br></span></p><ol start=\"2\" style=\"list-style-type: lower-alpha;margin-left: 0in;\"><li style=\"text-align: center; font-size: 16px;\">Must be able to read and respond to all incoming and outgoing email daily</li></ol><p style=\"text-align: center;\"><span style=\"font-size: 16px;\"><br></span></p><ol start=\"100\" style=\"list-style-type: lower-roman;margin-left: 0in;\"><li style=\"text-align: center; font-size: 16px;\">Ability to operate typewriter, calculating machine, large capacity copier machine and fax machine.</li></ol><p style=\"text-align: center;\"><span style=\"font-size: 16px;\"><br></span></p><ol start=\"500\" style=\"list-style-type: lower-roman;margin-left: 0in;\"><li style=\"text-align: center; font-size: 16px;\">Ability to adapt to frequent interruptions and changing of assignments with no advance notice.</li></ol><p style=\"margin-left: 0.5in; text-align: center;\"><span style=\"font-size: 16px;\"><br></span></p><ol start=\"5\" style=\"list-style-type: lower-alpha; margin-left: 0in; text-align: center;\"><li style=\"font-size: 16px;\">Must be flexible to work extended hours, weekends and holidays.</li></ol><p style=\"margin-left:.5in;\"><span style=\"font-size: 16px;\"><br></span></p></td></tr></tbody></table><p><span style=\"font-size: 16px;\"><br></span></p><p style=\"margin-left:-4.5pt;\" data-pasted=\"true\"><span style=\"font-size: 16px;\"><strong>COMMENTS:&nbsp;</strong>This job specification should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions and perform any other related duties as may be required by their managers. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</span></p><p style=\"margin-left:-4.5pt;\"><span style=\"font-size: 16px;\"><br></span></p><p style=\"margin-left:-4.5pt;\"><span style=\"font-size: 16px;\"><strong>AMBYTH Shipping &amp; Trading, Inc. is an Equal Opportunity Employer</strong></span></p><p><br></p></div></div></div></div></div>\n",
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            "codeValue": "IsMonetaryFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsNonMonetaryFlag"
          },
          "indicatorValue": false
        }
      ]
    },
    "requisitionTitle": "CUSTOMER SERVICE APPRENTICE",
    "clientRequisitionID": "1123",
    "organizationalUnits": [],
    "postingInstructions": [],
    "additionalProperties": {},
    "requisitionLocations": [
      {
        "address": {
          "cityName": "Tamuning",
          "postalCode": "96913",
          "countrySubdivisionLevel1": {
            "codeValue": "GU"
          }
        },
        "nameCode": {
          "shortName": " Tamuning, GU, US"
        },
        "aliasNames": []
      }
    ],
    "screeningRequirements": [],
    "sponsoredVisaTypeCodes": []
  },
  "detail_meta": {
    "url": "https://workforcenow.adp.com/mascsr/default/careercenter/public/events/staffing/v1/job-requisitions/695619?cid=b3835838-373e-488c-a4dc-e9fa3a763ed1&ccId=19000101_000001&lang=en_US&locale=en_US",
    "http_status": 200,
    "content_type": "application/json;charset=UTF-8",
    "response_bytes": 19645
  },
  "detail_errors": []
}
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GET https://api.bluedoor.sh/job-postings/v1/jobs/e01b36f52a531ed20798d21f116b0d857695ce3d?include=descriptionJSON
GET https://api.bluedoor.sh/job-postings/v1/orgs/09d65902-b05a-41be-b004-9aa6fb00019aJSON
GET https://api.bluedoor.sh/job-postings/v1/sources/eba7f9d3-a0b8-430b-81cd-b52fd59c96baJSON
GET https://api.bluedoor.sh/job-postings/v1/jobs/e01b36f52a531ed20798d21f116b0d857695ce3d/eventsJSON

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