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Senior IT Infrastructure Support

Bb9fb9fb 9c16 44ac Aefb Efbf911e2c6e 19000101 000001 · Silver Spring, MD, US, Silver Spring, MD · Active · $70,000–$85,000 / year · ADP Workforce Now Recruiting

Job facts

Field	Value
Company	Bb9fb9fb 9c16 44ac Aefb Efbf911e2c6e 19000101 000001
Title	Senior IT Infrastructure Support
Normalized title	-
Department / team	-
Location	Silver Spring, MD, United States
Work model	-
Employment type	Full Time
Salary	$70,000–$85,000 / year
Status	active
ATS provider	ADP Workforce Now Recruiting
Posted / first seen	2026-05-05 / 2026-05-31
Changed / last seen	2026-06-06 / 2026-06-06

Related slices

Page	What it contains	Open
Company jobs	Active postings from Bb9fb9fb 9c16 44ac Aefb Efbf911e2c6e 19000101 000001.	Open
Company breakdowns	Role, location, ATS, and work model facets for this company.	Open
ATS provider jobs	Active postings observed through ADP Workforce Now Recruiting.	Open
Provider filtered search	The same provider as a filtered job collection.	Open
City jobs	Active postings in Silver Spring.	Open
Lifecycle events	Open, update, close, and reopen events for this posting.	Open
Original posting	Canonical source or apply URL captured from the ATS.	Open

Linked records

Company	Bb9fb9fb 9c16 44ac Aefb Efbf911e2c6e 19000101 000001
Source	36934f73-4b48-401c-9d52-7da549def12e
ATS provider	ADP Workforce Now Recruiting

Description

POSITION SUMMARY: CCI Health Services is looking for a Senior IT Infrastructure Support to join our team! This role is responsible for the maintenance, configuration, and reliable operation of computer systems, networking equipment, servers, and virtualization. Demonstrate a commitment to system services, organization values, and professionalism through appropriate conduct and demeanor at all times. Responsible for maintaining, configuring, and reliably operating computer systems, networking equipment, servers, and virtualization. Lead the Installation and upgrade of computer components and software, manage virtual servers, and integrate automation processes. Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact issues. Lead in the installation and configuration of Network routers, switches, and firewalls. Serve as an escalation point for troubleshooting difficult problems or complex inquiries. Provide documentation (SOP) and technical specifications to IT staff for planning and implementing new or upgrading IT Infrastructure. Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures. Subject matter expertise support during patching, maintenance, upgrades, and other related activities. Administrate and document cloud environments for internal and clinical needs. Address areas such as architecture, costs, scalability, CI/CD design, container management, security, maintenance, and testing. Responsible for capacity planning, storage planning, and database performance. Update job knowledge by tracking emerging Internet technologies and participating in educational opportunities. Participate in “off-hours”, weekend, and on-call support on a rotation basis. Collaborate with multiple teams, including but not limited to EMR systems. Strong expertise in IT Service Management (ITSM), including practical experience implementing and supporting industry-standard frameworks and best practices. Other duties as assigned QUALIFICATIONS: Bachelor’s degree in computer science, Information Technology, Network/System Administration, or 10 years equivalent senior experience required. In-depth knowledge of the TCP/IP protocol. Minimum of five (5) years in a senior role capacity over Microsoft eco-systems, private cloud administration experience, and network administration. Proven knowledge of security architecture, securing and hardening Operating Systems, storage, data protection, and disaster recovery protocols. Thorough understanding of the threat and attack landscape, attack vectors, vulnerabilities, and how they are leveraged by malicious actors. CERTIFICATES, LICENSES, AND REGISTRATIONS: M icrosoft Azure Admin, CompTIA Security+ Required . AWS, Cisco, and ITIL Preferred. Why work at CCI? Extensive benefits plan including PTO 403B Retirement Plan Tuition reimbursement opportunities Continuing education assistance; can be used toward obtaining certifications, renewal of certifications, or possible conference attendance. Our providers are insured for malpractice under FTCA. Equal Employment Opportunity (EEO) CCI Health Services does not unlawfully discriminate based on race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer related or genetic characteristics or any genetic information), marital status, sex, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law. All personnel decisions are to be administered in accordance with this policy and in compliance with applicable federal and state law, including, but not limited to, decisions regarding recruitment, selection, training, promotion, compensation, benefits, transfers, lay-offs, tuition assistance, and social and recreational programs. The CEO & President of CCI and all managerial personnel are committed to this policy and its enforcement. Employees are directed to bring any violation of this policy to the immediate attention of their supervisor, Human Resources, or the CEO & President. Any employee who violates this policy or knowingly retaliates against an employee reporting or complaining of a violation of this policy, shall be subject to immediate corrective action, up to and including termination of employment. Complaints brought under this policy will be promptly investigated and handled with due regard for the privacy and respect of all involved.

Full job record

Job ID	dff5cdfb03a7ec4780c562f0491f22eba5020ec6
Org ID	21629ff0-be60-4ca9-aa42-79d49f4922d3
Source ID	36934f73-4b48-401c-9d52-7da549def12e
Board ID	36934f73-4b48-401c-9d52-7da549def12e
Provider	adp_workforcenow
Provider Job Key	553383
Title	Senior IT Infrastructure Support
Normalized Title	—
Status	active
Active	yes
Location Text	Silver Spring, MD, US, Silver Spring, MD
Department	—
Team	—
Employment Type	full_time
Workplace Type	—
Remote Policy	—
Country	United States
Region	MD
City	Silver Spring
Salary Raw	70000.00 To 85000.00 (USD) Annually
Salary Min	70,000
Salary Max	85,000
Salary Currency	USD
Salary Period	year
Source URL	https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=bb9fb9fb-9c16-44ac-aefb-efbf911e2c6e&ccId=19000101_000001&lang=en_US&type=JS&jobId=553383&jwId=9201243124646_1
Apply URL	https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=bb9fb9fb-9c16-44ac-aefb-efbf911e2c6e&ccId=19000101_000001&lang=en_US&type=JS&jobId=553383&jwId=9201243124646_1
First Seen At	2026-05-31 18:27:30Z
Last Seen At	2026-06-06 13:05:58Z
Last Checked At	2026-06-06 13:05:58Z
Last Changed At	2026-06-06 13:05:58Z
Inactive At	—
Source Posted At	2026-05-05 20:27:00Z
Source Updated At	—
Raw Payload Uri	s3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=bb9fb9fb-9c16-44ac-aefb-efbf911e2c6e\|19000101_000001/date=2026-06-06/2026-06-06T13-05-58-206Z-ccad2d0751f475cf62eb9267613b748974e2e78cf5648b76cfd89b24ff172ce8.json

Event Fields

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Extensions

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This role is responsible for the maintenance, configuration, and reliable operation of computer systems, networking equipment, servers, and virtualization.&nbsp;</span></p><div style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;' data-pasted=\"true\"><ul style=\"margin-left: 17px ;\"><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Demonstrate a commitment to system services, organization values, and professionalism through appropriate conduct and demeanor at all times.</li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Responsible for maintaining, configuring, and reliably operating computer systems, networking equipment, servers, and virtualization.</li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Lead the Installation and upgrade of computer components and software, manage virtual servers, and integrate automation processes.</li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact issues.</li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Lead in the installation and configuration of Network routers, switches, and firewalls.</li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Serve as an escalation point for troubleshooting difficult problems or complex inquiries.</li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Provide documentation (SOP) and technical specifications to IT staff for planning and implementing new or upgrading IT Infrastructure.</li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures.</li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Subject matter expertise support during patching, maintenance, upgrades, and other related activities.</li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Administrate and document cloud environments for internal and clinical needs. Address areas such as architecture, costs, scalability, CI/CD design, container management, security, maintenance, and testing.</li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Responsible for capacity planning, storage planning, and database performance.</li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Update job knowledge by tracking emerging Internet technologies and participating in educational opportunities.</li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Participate in &ldquo;off-hours&rdquo;, weekend, and on-call support on a rotation basis.</li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Collaborate with multiple teams, including but not limited to EMR systems.</li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Strong expertise in IT Service Management (ITSM), including practical experience implementing and supporting industry-standard frameworks and best practices.</li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Other duties as assigned</li></ul></div><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin-top:6.0pt;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;'><span style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\"><strong><u>QUALIFICATIONS:</u></strong></span></p><div style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 17.35px;\"><li style=\"margin: 0in; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Bachelor&rsquo;s degree in computer science, Information Technology, Network/System Administration, or 10 years equivalent senior experience required.</li><li style=\"margin: 0in; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">In-depth knowledge of the TCP/IP protocol.</li><li style=\"margin: 0in; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Minimum of <strong>five (5) years</strong>in a senior role capacity over Microsoft eco-systems, private cloud administration experience, and network administration.<ul style=\"margin-bottom: 0in; list-style-type: disc; font-family: initial; font-size: initial; color: initial;\"><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">&nbsp;Proven knowledge of security architecture, securing and hardening Operating Systems, storage, data protection, and disaster recovery protocols.</li></ul></li><li style=\"margin: 0in; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Thorough understanding of the threat and attack landscape, attack vectors, vulnerabilities, and how they are leveraged by malicious actors.</li></ul></div><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin-top:6.0pt;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;'><span style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\"><strong><u>CERTIFICATES, LICENSES, AND REGISTRATIONS:</u></strong></span></p><div style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 17.35px;\"><li style=\"margin: 0in; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">M<strong>icrosoft Azure Admin, CompTIA Security+ Required</strong>.</li><li style=\"margin: 0in; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">AWS, Cisco, and ITIL Preferred.</li></ul><p style=\"margin:0in;font-family:arial;font-size:14px;color:black;\"><br></p><p style=\"margin:0in;font-family:arial;font-size:14px;color:black;\" data-pasted=\"true\"><span style=\"font-weight: bold; background: white; font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Why work at CCI?</span></p><ul type=\"disc\" style=\"margin-top:0in;margin-bottom:0in;\"><li style=\"margin-top: 0px; margin-bottom: 0px; vertical-align: middle; color: rgb(0, 0, 0); font-family: arial, sans-serif; font-size: 14px;\"><span style=\"background: white;\">Extensive benefits plan including PTO</span></li><li style=\"margin-top: 0px; margin-bottom: 0px; vertical-align: middle; color: rgb(0, 0, 0); font-family: arial, sans-serif; font-size: 14px;\"><span style=\"background: white;\">403B Retirement Plan</span></li><li style=\"margin-top: 0px; margin-bottom: 0px; vertical-align: middle; color: rgb(0, 0, 0); font-family: arial, sans-serif; font-size: 14px;\"><span style=\"background: white;\">Tuition reimbursement opportunities</span></li><li style=\"margin-top: 0px; margin-bottom: 0px; vertical-align: middle; color: rgb(0, 0, 0); font-family: arial, sans-serif; font-size: 14px;\"><span style=\"background: white;\">Continuing education assistance; can be used toward obtaining certifications, renewal of certifications, or possible conference attendance.&nbsp;</span></li><li style=\"margin-top: 0px; margin-bottom: 0px; vertical-align: middle; color: rgb(0, 0, 0); font-family: arial, sans-serif; font-size: 14px;\"><span style=\"font-weight: bold; background: white;\">Our providers are insured for malpractice under FTCA.</span></li></ul><p style=\"margin:0in;font-family:arial;font-size:14px;color:black;\"><span style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\"><br></span></p><p style=\"margin:0in;font-family:arial;font-size:14px;color:black;\"><span style=\"font-weight: bold; background: white; font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Equal Employment Opportunity (EEO)</span></p><p style=\"margin:0in;font-family:arial;font-size:14px;color:black;\"><span style=\"background: white; font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">CCI Health Services does not unlawfully discriminate based on race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer related or genetic characteristics or any genetic information), marital status, sex, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law. All personnel decisions are to be administered in accordance with this policy and in compliance with applicable federal and state law, including, but not limited to, decisions regarding recruitment, selection, training, promotion, compensation, benefits, transfers, lay-offs, tuition assistance, and social and recreational programs.</span></p><p style=\"margin:0in;font-family:arial;font-size:14px;color:black;\"><span style=\"background: white; font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">The CEO &amp; President of CCI and all managerial personnel are committed to this policy and its enforcement. Employees are directed to bring any violation of this policy to the immediate attention of their supervisor, Human Resources, or the CEO &amp; President. Any employee who violates this policy or knowingly retaliates against an employee reporting or complaining of a violation of this policy, shall be subject to immediate corrective action, up to and including termination of employment. Complaints brought under this policy will be promptly investigated and handled with due regard for the privacy and respect of all involved.</span></p></div></div></div>\n",
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    "requisitionTitle": "Senior IT Infrastructure Support",
    "clientRequisitionID": "1304",
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