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Home › Companies › 11234a05 Dd20 44aa 9b1f Ca7bb9f6eba3 19000101 000001 › UM Appeals Processing Assistant (Hybrid Option)

UM Appeals Processing Assistant (Hybrid Option)

11234a05 Dd20 44aa 9b1f Ca7bb9f6eba3 19000101 000001 · Gastonia, NC, US, Gastonia, NC · Hybrid · Active · $35,463–$44,329 / year · ADP Workforce Now Recruiting

Job facts

FieldValue
Company11234a05 Dd20 44aa 9b1f Ca7bb9f6eba3 19000101 000001
TitleUM Appeals Processing Assistant (Hybrid Option)
Normalized title-
Department / team-
LocationGastonia, NC, United States
Work modelHybrid / Hybrid
Employment typeFull Time
Salary$35,463–$44,329 / year
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-04-13 / 2026-05-31
Changed / last seen2026-06-05 / 2026-06-05

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PageWhat it containsOpen
Company jobsActive postings from 11234a05 Dd20 44aa 9b1f Ca7bb9f6eba3 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Gastonia.Open
Work model jobsActive Hybrid postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company11234a05 Dd20 44aa 9b1f Ca7bb9f6eba3 19000101 000001
Source255a48bf-6d53-42f4-abe2-2e15155d1f67
ATS providerADP Workforce Now Recruiting

Description

Competitive Compensation & Benefits Package! Position eligible for – Annual incentive bonus plan Medical, dental, and vision insurance with low deductible/low cost health plan Generous vacation and sick time accrual 12 paid holidays State Retirement (pension plan) 401(k) Plan with employer match Company paid life and disability insurance Wellness Programs Public Service Loan Forgiveness Qualifying Employer See attachment for additional details. Office Location: Available for Gastonia, NC; Hybrid position (required to come into the office 2 days per week) Projected Hiring Range: $35,462.82 - $44,328.52, Depending on Experience Closing Date: Open Until Filled Primary Purpose of Position: This position provides administrative and office/procedural support work for the Appeals unit by relieving the department of routine office tasks. This position will also provide departmental support by creating, maintaining, and/or distributing appeals, reports, spreadsheets and databases. Role and Responsibilities: 90%: Administrative Departmental Activity Support: Provide administrative support to the Appeal department including but not limited to copying, filing, mailing, meeting coordination and other administrative duties as needed. Processing Reconsiderations/Appeals that come into the department and adhere to Appeal timeframes. The Administrative Support will create and track Appeal information. Provides rotating back up support for the front desk Administrative Assistant. Provide assistance to the Appeals process by assembling Appeal folders for UM Supervisors/ Appeal Clinicians. Coordination/scheduling of Mediation/Formal Hearing schedule; Recording/documenting Mediation Summary. Tracking Notice of Decision letters and necessary outcomes in spreadsheets. Maintains filing system for all Appeal files Mails acknowledgement letters of receipt. Participates in telephone workgroup rotation and assist with telephone calls. Screens and routes mail for Appeals department and maintains returned letters log. Ensures that data is thoroughly and accurately entered and maintained in all applicable systems and/or databases as per established practices, processes, or protocols. Appropriately directs questions/concerns and promotes a positive work environment. 10% Other: Complete other supportive duties as assigned by supervisor. Knowledge, Skills and Abilities: Considerable knowledge of office techniques and technology Basic recognition and knowledge of medical terminology. Excellent computer skills and proficient in Microsoft office (Word, Excel, Outlook) Ability to communicate effectively both orally and in writing Ability to gather information and produce reports Ability to establish and maintain effective interpersonal relationships Ability to analyze and interpret policy and procedural guidelines Ability to organize workflow and coordinate activities Ability to effectively problem-solve Ability to manage and uphold integrity and confidentiality of sensitive data Education/Experience Required: High School graduate or equivalent and two (2) years of administrative support experience in a healthcare or behavioral healthcare setting; or an equivalent combination of training and experience. Education and Experience Preferred: Previous experience working with protected health information preferred but not required. Licensure/Certification Requirements: N/A

Full job record

Job IDdff490014aed3d9fb42bf40e224c351514c78b12
Org IDdd48cc4f-1c55-49be-bfea-261bc9f09865
Source ID255a48bf-6d53-42f4-abe2-2e15155d1f67
Board ID255a48bf-6d53-42f4-abe2-2e15155d1f67
Provideradp_workforcenow
Provider Job Key561180
TitleUM Appeals Processing Assistant (Hybrid Option)
Normalized Title—
Statusactive
Activeyes
Location TextGastonia, NC, US, Gastonia, NC
Department—
Team—
Employment Typefull_time
Workplace Typehybrid
Remote Policyhybrid
CountryUnited States
RegionNC
CityGastonia
Salary Raw35462.82 To 44328.52 (USD) Annually
Salary Min35,462.82
Salary Max44,328.52
Salary CurrencyUSD
Salary Periodyear
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=11234a05-dd20-44aa-9b1f-ca7bb9f6eba3&ccId=19000101_000001&lang=en_US&type=JS&jobId=561180&jwId=9201571026989_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=11234a05-dd20-44aa-9b1f-ca7bb9f6eba3&ccId=19000101_000001&lang=en_US&type=JS&jobId=561180&jwId=9201571026989_1
First Seen At2026-05-31 18:23:05Z
Last Seen At2026-06-05 03:08:44Z
Last Checked At2026-06-05 03:08:44Z
Last Changed At2026-06-05 03:08:44Z
Inactive At—
Source Posted At2026-04-13 15:37:00Z
Source Updated At—
Raw Payload Uris3://bluework-jobs-prod-raw-590183727216/raw/provider=adp_workforcenow/board=11234a05-dd20-44aa-9b1f-ca7bb9f6eba3|19000101_000001/date=2026-06-05/2026-06-05T03-08-43-603Z-673f3e9f03cb4cee17875e7332199047a86cf6f3663d8543b5590a1b4589f0c6.json
Event Fields
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  "last_changed_at": "2026-06-05T03:08:44.534Z",
  "active_status": "active"
}
Parsed Structured
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Extensions
{}
Native Structured
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    "requisitionDescription": "<div><div><div><div><div><div><strong style='box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; color: rgb(38, 35, 33); font-family: Circular, -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-weight: 700;' data-pasted=\"true\"><em style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000;\"><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-family: tahoma, sans-serif; font-size: 16px;\">Competitive Compensation &amp; Benefits Package! &nbsp;</span></em></strong><p style='box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; margin: 0px 0in 0.0001pt; line-height: normal; color: rgb(38, 35, 33); font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: \"Times New Roman\", serif;'><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-family: tahoma, sans-serif; font-size: 16px;\">Position eligible for &ndash;&nbsp;</span></p><ul style='box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; color: rgb(38, 35, 33); font-family: Circular, -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; list-style-type: disc;'><li style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-family: tahoma, sans-serif; font-size: 16px;\">Annual incentive bonus plan</li><li style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-family: tahoma, sans-serif; font-size: 16px;\">Medical, dental, and vision insurance with low deductible/low cost health plan</li><li style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-family: tahoma, sans-serif; font-size: 16px;\">Generous vacation and sick time accrual</li><li style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-family: tahoma, sans-serif; font-size: 16px;\">12 paid holidays</li><li style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-family: tahoma, sans-serif; font-size: 16px;\">State Retirement (pension plan)</li><li style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-family: tahoma, sans-serif; font-size: 16px;\">401(k) Plan with employer match</li><li style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-family: tahoma, sans-serif; font-size: 16px;\">Company paid life and disability insurance</li><li style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-family: tahoma, sans-serif; font-size: 16px;\">Wellness Programs</li><li style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-family: tahoma, sans-serif; font-size: 16px;\">Public Service Loan Forgiveness Qualifying Employer</li></ul><p style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; margin: 0in 0in 0.0001pt; line-height: normal; color: rgb(38, 35, 33); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-size: 15px; font-family: Calibri, sans-serif;\"><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-family: tahoma, sans-serif; font-size: 16px;\">See attachment for additional details.&nbsp;</span></p><p style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; margin: 0in; line-height: 16.05px; color: rgb(38, 35, 33); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-size: 15px; font-family: Calibri, sans-serif;\"><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-family: tahoma, sans-serif; font-size: 16px;\"><strong style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-weight: 700;\"><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; color: rgb(68, 68, 68);\">&nbsp;</span></strong></span></p><p style='box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; margin: 0px 0in 0.0001pt; line-height: normal; color: rgb(38, 35, 33); font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: \"Times New Roman\", serif;'><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-family: tahoma, sans-serif; font-size: 16px;\"><strong style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-weight: 700;\">Office Location:</strong>&nbsp; Available for Gastonia, NC; <span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000;\">Hybrid position (required to come into the office 2 days per week)</span></span></p><p style='box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; margin: 0px 0in 0.0001pt; line-height: normal; color: rgb(38, 35, 33); font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: \"Times New Roman\", serif;'><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-family: tahoma, sans-serif; font-size: 16px;\"><strong style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-weight: 700;\">Projected Hiring Range:</strong>&nbsp; $35,462.82 - $44,328.52,&nbsp;</span><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-family: tahoma, sans-serif; font-size: 16px;\">Depending on Experience</span></p><p style='box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; margin: 0px 0in 0.0001pt; line-height: normal; color: rgb(38, 35, 33); font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: \"Times New Roman\", serif;'><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-family: tahoma, sans-serif; font-size: 16px;\"><strong style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-weight: 700;\">Closing Date:</strong> <strong style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-weight: 700;\"><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; color: blue;\">Open Until Filled</span></strong></span></p><p style='box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; margin: 0px 0in 0.0001pt; line-height: normal; color: rgb(38, 35, 33); font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: \"Times New Roman\", serif;'><span style=\"font-family: tahoma, sans-serif; font-size: 16px;\"><br></span></p><p><span style=\"font-family: tahoma, sans-serif; font-size: 16px;\"><br></span></p><p><span style=\"font-family: tahoma, sans-serif; font-size: 16px;\"><strong>Primary Purpose of Position:</strong> This position provides administrative and office/procedural support work for the Appeals unit by relieving the department of routine office tasks. This position will also provide departmental support by creating, maintaining, and/or distributing appeals, reports, spreadsheets and databases. &nbsp;</span></p><p><span style=\"font-family: tahoma, sans-serif; font-size: 16px;\">&nbsp;</span></p><p><span style=\"font-family: tahoma, sans-serif; font-size: 16px;\"><strong>Role and Responsibilities: &nbsp;</strong></span></p><p><span style=\"font-family: tahoma, sans-serif; font-size: 16px;\"><em>90%: Administrative Departmental Activity Support: &nbsp;</em></span></p><ul><li style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Provide administrative support to the Appeal department including but not limited to copying, filing, mailing, meeting coordination and other administrative duties as needed. &nbsp;</li><li style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Processing Reconsiderations/Appeals that come into the department and adhere to Appeal timeframes.</li><li style=\"font-family: tahoma, sans-serif; font-size: 16px;\">The Administrative Support will create and track Appeal information. &nbsp;</li><li style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Provides rotating back up support for the front desk Administrative Assistant. &nbsp;</li><li style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Provide assistance to the Appeals process by assembling Appeal folders for UM Supervisors/ Appeal Clinicians.</li><li style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Coordination/scheduling of Mediation/Formal Hearing schedule; Recording/documenting Mediation Summary.</li><li style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Tracking Notice of Decision letters and necessary outcomes in spreadsheets.</li><li style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Maintains filing system for all Appeal files</li><li style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Mails acknowledgement letters of receipt.</li><li style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Participates in telephone workgroup rotation and assist with telephone calls.</li><li style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Screens and routes mail for Appeals department and maintains returned letters log.&nbsp;</li><li style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Ensures that data is thoroughly and accurately entered and maintained in all applicable systems and/or databases as per established practices, processes, or protocols.</li><li style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Appropriately directs questions/concerns and promotes a positive work environment. &nbsp;</li></ul><p><span style=\"font-family: tahoma, sans-serif; font-size: 16px;\"><em>10% Other: Complete other supportive duties as assigned by supervisor.</em> <strong>&nbsp;</strong></span></p><p><span style=\"font-family: tahoma, sans-serif; font-size: 16px;\">&nbsp;</span></p><p><span style=\"font-family: tahoma, sans-serif; font-size: 16px;\"><strong>Knowledge, Skills and Abilities:</strong> &nbsp;</span></p><ul><li style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Considerable knowledge of office techniques and technology</li><li style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Basic recognition and knowledge of medical terminology.</li><li style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Excellent computer skills and proficient in Microsoft office (Word, Excel, Outlook)&nbsp;</li><li style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Ability to communicate effectively both orally and in writing</li><li style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Ability to gather information and produce reports</li><li style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Ability to establish and maintain effective interpersonal relationships</li><li style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Ability to analyze and interpret policy and procedural guidelines</li><li style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Ability to organize workflow and coordinate activities</li><li style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Ability to effectively problem-solve</li><li style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Ability to manage and uphold integrity and confidentiality of sensitive data</li></ul><p><span style=\"font-family: tahoma, sans-serif; font-size: 16px;\">&nbsp;</span></p><p><span style=\"font-size: 16px; font-family: tahoma, sans-serif;\"><strong>Education/Experience Required:&nbsp;</strong>High School graduate or equivalent and two (2) years of administrative support experience in a healthcare or behavioral healthcare setting; or an equivalent combination of training and experience. &nbsp;</span></p><p><span style=\"font-size: 16px; font-family: tahoma, sans-serif;\"><strong>Education and Experience Preferred:</strong> Previous experience working with protected health information preferred but not required.&nbsp;</span></p><p><span style=\"font-size: 16px; font-family: tahoma, sans-serif;\"><strong>Licensure/Certification Requirements:</strong> N/A&nbsp;</span></p><p><span style=\"font-size: 16px; font-family: tahoma, sans-serif;\">&nbsp;</span></p><p><br></p></div></div></div></div></div></div>\n",
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