Field Service Technician - Chantilly, VA

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      "Value": "<p style=\"line-height:1.38\"><span style=\"font-size:11pt; font-variant:normal; white-space:pre-wrap\"><span style=\"font-family:Arial,sans-serif\"><span style=\"color:#222222\"><span style=\"background-color:#ffffff\"><span style=\"font-weight:700\"><span style=\"font-style:italic\"><span style=\"text-decoration:none\">ATTENTION MILITARY AFFILIATED JOB SEEKERS</span></span></span></span></span></span></span><span style=\"font-size:11pt; font-variant:normal; white-space:pre-wrap\"><span style=\"font-family:Arial,sans-serif\"><span style=\"color:#222222\"><span style=\"background-color:#ffffff\"><span style=\"font-weight:700\"><span style=\"font-style:normal\"><span style=\"text-decoration:none\"> - </span></span></span></span></span></span></span><span style=\"font-size:11pt; font-variant:normal; white-space:pre-wrap\"><span style=\"font-family:Arial,sans-serif\"><span style=\"color:#222222\"><span style=\"background-color:#ffffff\"><span style=\"font-weight:400\"><span style=\"font-style:normal\"><span style=\"text-decoration:none\">Our organization works with partner companies to source qualified talent for their open roles. The following position is available to </span></span></span></span></span></span></span><span style=\"font-size:11pt; font-variant:normal; white-space:pre-wrap\"><span style=\"font-family:Arial,sans-serif\"><span style=\"color:#222222\"><span style=\"background-color:#ffffff\"><span style=\"font-weight:400\"><span style=\"font-style:italic\"><span style=\"text-decoration:none\">Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers</span></span></span></span></span></span></span><span style=\"font-size:11pt; font-variant:normal; white-space:pre-wrap\"><span style=\"font-family:Arial,sans-serif\"><span style=\"color:#222222\"><span style=\"background-color:#ffffff\"><span style=\"font-weight:400\"><span style=\"font-style:normal\"><span style=\"text-decoration:none\">. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. All positions are onsite, unless otherwise stated.</span></span></span></span></span></span></span><br><br><strong>Field Service Technician</strong><br><br>Are you looking for an opportunity to make an impact?<br><br>At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers’ success. We empower our teams, contribute to our communities, and operate sustainably. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business.<br><br>If this sounds like the type of environment where you can thrive, keep reading!<br><br><strong>THE MISSION</strong> – Leidos Intelligence Sector is seeking a fully cleared Field Service Technician to support an Intelligence Community (IC) program in Chantilly, Virginia.<br><br><strong>THE CHALLENGE</strong> – In this role you will provide Incident Response support for desktops, systems, Office, and client-proprietary products. This may include;</p><ul><li style=\"line-height: 1.38;\">Using ITIL-based processes to streamline the receipt, triage, categorization, action, and resolution for incoming incidents, requests, and demands,</li><li style=\"line-height: 1.38;\">Analyzing, troubleshooting, designing, and implementing fixes,</li><li style=\"line-height: 1.38;\">Providing basic user training in support of off-the-shelf applications and office products as well as some custom tools, depending on the office being supported,</li><li style=\"line-height: 1.38;\">Performing remote desktop triage and system repair using remote tools,</li><li style=\"line-height: 1.38;\">Answering questions regarding system procedures, online transactions, systems status, and downtime procedures,</li><li style=\"line-height: 1.38;\">Collaborating with network services, software systems engineering and/or application development to restore service and/or identify problems,</li><li style=\"line-height: 1.38;\">Utilizing specialized non-commercial systems administrator experience (access management/file transfer),</li><li style=\"line-height: 1.38;\">Providing basic user training in support of off-the-shelf applications and office products as well as some custom tools, depending on the office being supported,</li><li style=\"line-height: 1.38;\">Traveling locally between customer buildings or temporary assignment to an alternate location in support of special projects,</li><li style=\"line-height: 1.38;\">Maintaining and updating records and tracking databases,</li><li style=\"line-height: 1.38;\">Using best practices and knowledge of internal or external business issues to improve products or services.</li></ul>",
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