Group Events Manager @ Sand Valley

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  "source_hash": "b114f30a101400491d6bb43523ed84eafb7650be78298caadcf05f1cdf193f1e",
  "last_changed_at": "2026-05-29T07:02:11.165Z",
  "active_status": "active"
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{
  "language": "en",
  "location": {
    "raw": "Nekoosa, WI",
    "city": "Nekoosa",
    "region": "WI",
    "country": "United States",
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    "confidence": 0.9
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  "inferred_at": "2026-06-04T11:35:57.048Z",
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    "language": "en",
    "location": {
      "raw": "Nekoosa, WI",
      "city": "Nekoosa",
      "region": "WI",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.9
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    "countries": [
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  "workplace_type": "on_site",
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{
  "lists": [
    {
      "text": "Position Summary",
      "content": "<p style=\"margin: 0in; text-align: justify; font-size: 12pt; font-family: 'Times New Roman', serif;\"><span style=\"font-size: 11.0pt; font-family: Calibri, sans-serif; color: black;\">The Group Events Manager plays a pivotal role in organizing and executing special events for large groups, corporate outings, tournaments, and VIP experiences. This position ensures that guests receive exceptional customer service that meets or exceeds their expectations while also driving revenue growth through strategic sales initiatives.</span></p>\n<p style=\"margin: 0in; text-align: justify; font-size: 12pt; font-family: 'Times New Roman', serif;\">&nbsp;</p>\n<p style=\"margin: 0in; text-align: justify; font-size: 12pt; font-family: 'Times New Roman', serif;\"><span style=\"font-size: 11.0pt; font-family: Calibri, sans-serif; color: black;\">Key responsibilities include managing group reservations, responding to leads, building event packages, producing month-end reports, and cultivating new business opportunities. The Group Events Manager also focuses on maintaining strong relationships with the resort’s existing client base, ensuring repeat business and long-term partnerships.</span></p>\n<p style=\"margin: 0in; text-align: justify; font-size: 12pt; font-family: 'Times New Roman', serif;\">&nbsp;</p>\n<p style=\"margin: 0in; text-align: justify; font-size: 12pt; font-family: 'Times New Roman', serif;\"><span style=\"font-size: 11.0pt; font-family: Calibri, sans-serif; color: black;\">Additionally, this role involves leading the Group Services team, collaborating with the Sales and Marketing department to develop business strategies, and promoting winter season amenities to maximize revenue through upselling of the resort’s products and services. By combining operational excellence with sales and marketing expertise, the Group Events Manager enhances the overall guest experience while contributing to the resort’s financial success.</span></p>"
    },
    {
      "text": "Essential Duties and Responsibilities",
      "content": "<ul type=\"disc\" style=\"margin-top: 0in; margin-bottom: 0in;\">\n<li style=\"text-align: justify; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 11pt; font-family: Univers, sans-serif;\"><span style=\"font-family: Calibri, sans-serif;\">Perform all functions of a Groups Event Coordinator while providing leadership and strategic oversight.</span></li>\n<li style=\"text-align: justify; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 11pt; font-family: Univers, sans-serif;\"><span style=\"font-family: Calibri, sans-serif;\">Support large group reservations and events across all resort seasons, ensuring seamless execution.</span></li>\n<li style=\"text-align: justify; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 11pt; font-family: Univers, sans-serif;\"><span style=\"font-family: Calibri, sans-serif;\">Document group requests and accurately organize all required booking documents.</span></li>\n<li style=\"text-align: justify; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 11pt; font-family: Univers, sans-serif;\"><span style=\"font-family: Calibri, sans-serif;\">Maintain assigned leads, ensuring all steps of the booking and contract processes remain up to date.</span></li>\n<li style=\"text-align: justify; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 11pt; font-family: Univers, sans-serif;\"><span style=\"font-family: Calibri, sans-serif;\">Compile reservation details into well-structured written proposals, ensuring accuracy and completeness.</span></li>\n<li style=\"text-align: justify; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 11pt; font-family: Univers, sans-serif;\"><span style=\"font-family: Calibri, sans-serif;\">Secure signed contracts and deposits within established timeframes to finalize bookings.</span></li>\n<li style=\"text-align: justify; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 11pt; font-family: Univers, sans-serif;\"><span style=\"font-family: Calibri, sans-serif;\">Establish and maintain an organized system for gathering and tracking all group reservation details, including room reservations, tee times, caddie requests, dining arrangements, and event logistics.</span></li>\n<li style=\"text-align: justify; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 11pt; font-family: Univers, sans-serif;\"><span style=\"font-family: Calibri, sans-serif;\">Outline and communicate details of large group reservations, events, and tournaments to relevant departments to enhance collaboration and execution.</span></li>\n<li style=\"text-align: justify; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 11pt; font-family: Univers, sans-serif;\"><span style=\"font-family: Calibri, sans-serif;\">Foster strong relationships with internal teams, particularly customer-facing staff, to ensure exceptional guest experiences.</span></li>\n<li style=\"text-align: justify; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 11pt; font-family: Univers, sans-serif;\"><span style=\"font-family: Calibri, sans-serif;\">Conduct engaging and professional orientations and tours for guests, providing them with comprehensive information on resort facilities, amenities, services, and policies.</span></li>\n<li style=\"text-align: justify; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 11pt; font-family: Univers, sans-serif;\"><span style=\"font-family: Calibri, sans-serif;\">Address customer inquiries and resolve complaints efficiently and professionally, following established policies.</span></li>\n<li style=\"text-align: justify; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 11pt; font-family: Univers, sans-serif;\"><span style=\"font-family: Calibri, sans-serif;\">Develop a broad understanding of other key departments, including Golf Operations, Caddies, Retail, Food &amp; Beverage, and Hotel Operations, to maximize upselling opportunities and fulfill special guest requests.</span></li>\n<li style=\"text-align: justify; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 11pt; font-family: Univers, sans-serif;\"><span style=\"font-family: Calibri, sans-serif;\">Monitor guest activities, satisfaction, and event execution during their stay, proactively addressing any concerns.</span></li>\n<li style=\"text-align: justify; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 11pt; font-family: Univers, sans-serif;\"><span style=\"font-family: Calibri, sans-serif;\">Audit folio statements throughout the event to ensure billing accuracy and oversee the timely collection of final payments for Master folio invoices.</span></li>\n<li style=\"text-align: justify; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 11pt; font-family: Univers, sans-serif;\"><span style=\"font-family: Calibri, sans-serif;\">Oversee event logistics, ensuring all final arrangements are meticulously executed.</span></li>\n<li style=\"text-align: justify; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 11pt; font-family: Univers, sans-serif;\"><span style=\"font-family: Calibri, sans-serif;\">Be present during key moments of group events, determining the most strategic times to interact with guests and optimize their experience.</span></li>\n<li style=\"text-align: justify; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 11pt; font-family: Univers, sans-serif;\"><span style=\"font-family: Calibri, sans-serif;\">Assist in generating detailed month-end reports and other requested reports to support business analysis and forecasting.</span></li>\n<li style=\"text-align: justify; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 11pt; font-family: Univers, sans-serif;\"><span style=\"font-family: Calibri, sans-serif;\">Assist in developing, pricing, and managing event packages to increase bookings and enhance the guest experience.</span></li>\n<li style=\"text-align: justify; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 11pt; font-family: Univers, sans-serif;\"><span style=\"font-family: Calibri, sans-serif;\">Collaborate with the Revenue and Marketing teams to optimize sales funnels, promote winter season amenities, and cultivate relationships with new and returning clients.</span></li>\n<li style=\"text-align: justify; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 11pt; font-family: Univers, sans-serif;\"><span style=\"font-family: Calibri, sans-serif;\">Stay informed of industry trends and competitor offerings to identify opportunities for growth and differentiation.</span></li>\n<li style=\"text-align: justify; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 11pt; font-family: Univers, sans-serif;\"><span style=\"font-family: Calibri, sans-serif;\">Perform other duties, as assigned.</span></li>\n</ul>"
    },
    {
      "text": "Qualifications",
      "content": "<ul style=\"margin-bottom: 0in; margin-top: 0px;\">\n<li style=\"text-align: justify; margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Univers, sans-serif;\"><span style=\"font-family: Calibri, sans-serif;\">Bachelor’s degree in Marketing, Business Administration, Hospitality Management, or a related field preferred.</span></li>\n<li style=\"text-align: justify; margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Univers, sans-serif;\"><span style=\"font-family: Calibri, sans-serif;\">Proven experience in event management, group sales, or hospitality sales, preferably within the resort or luxury hospitality industry.</span></li>\n<li style=\"text-align: justify; margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Univers, sans-serif;\"><span style=\"font-family: Calibri, sans-serif;\">Demonstrated ability to lead, mentor, and motivate a team, ensuring the achievement of sales and event goals.</span></li>\n<li style=\"text-align: justify; margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Univers, sans-serif;\"><span style=\"font-family: Calibri, sans-serif;\">Exceptional interpersonal and communication skills, with a strong customer service focus.</span></li>\n<li style=\"text-align: justify; margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Univers, sans-serif;\"><span style=\"font-family: Calibri, sans-serif;\">Proactive, detail-oriented, and innovative in problem-solving and business development.</span></li>\n<li style=\"text-align: justify; margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Univers, sans-serif;\"><span style=\"font-family: Calibri, sans-serif;\">Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook) and CRM/event management software (such as Revinate, Delphi, Opera, or Salesforce preferred).</span></li>\n<li style=\"text-align: justify; margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Univers, sans-serif;\"><span style=\"font-family: Calibri, sans-serif;\">Ability to work flexible hours, including evenings, weekends, and peak event periods.</span></li>\n<li style=\"text-align: justify; margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Univers, sans-serif;\"><span style=\"font-family: Calibri, sans-serif;\">Highly organized, deadline-driven, and skilled in multitasking.</span></li>\n<li style=\"text-align: justify; margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Univers, sans-serif;\"><span style=\"font-family: Calibri, sans-serif;\">Professional demeanor, high emotional intelligence, and a positive attitude.</span></li>\n</ul>"
    },
    {
      "text": "Working Conditions",
      "content": "<ul style=\"margin-bottom: 0in; margin-top: 0px;\">\n<li style=\"margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Univers, sans-serif;\"><span style=\"font-family: Calibri, sans-serif;\">Sand Valley team members work within a resort environment with both indoor and outdoor work settings. Work conditions may vary by role, season, and business needs.</span></li>\n</ul>"
    },
    {
      "text": "Perks",
      "content": "<ul style=\"margin-bottom: 0in; margin-top: 0px;\">\n<li style=\"text-align: justify; margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Univers, sans-serif;\"><span style=\"font-family: Calibri, sans-serif;\">Golf Privileges</span></li>\n<li style=\"text-align: justify; margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Univers, sans-serif;\"><span style=\"font-family: Calibri, sans-serif;\">Retail &amp; Restaurant Discounts</span></li>\n<li style=\"text-align: justify; margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Univers, sans-serif;\"><span style=\"font-family: Calibri, sans-serif;\">Employee Meal Program</span></li>\n<li style=\"text-align: justify; margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Univers, sans-serif;\"><span style=\"font-family: Calibri, sans-serif;\">Uniform Benefit Provided</span></li>\n<li style=\"background: white; margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Univers, sans-serif;\"><span style=\"font-family: Calibri, sans-serif; color: black;\">Employee Assistance Program – Canopy</span></li>\n</ul>"
    }
  ],
  "country": "US",
  "createdAt": 1778078791157,
  "updatedAt": null,
  "categories": {
    "team": "Reservations",
    "location": "Nekoosa, WI",
    "commitment": "Full Time Salaried",
    "department": "Sand Valley",
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      "Nekoosa, WI"
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  "workplaceType": "onsite"
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