Home › Companies › Eastern Communications › Inside Sales Representative - RACOM Corporation

Inside Sales Representative - RACOM Corporation

Eastern Communications · Marshalltown, IA · On Site · Active · $65,000–$100,000 / year · Lever

Job facts

Field	Value
Company	Eastern Communications
Title	Inside Sales Representative - RACOM Corporation
Normalized title	-
Department / team	Sales
Location	Marshalltown, IA, United States
Work model	On Site
Employment type	Full Time
Salary	$65,000–$100,000 / year
Status	active
ATS provider	Lever
Posted / first seen	2026-03-31 / 2026-05-29
Changed / last seen	2026-05-29 / 2026-06-06

Related slices

Page	What it contains	Open
Company jobs	Active postings from Eastern Communications.	Open
Company breakdowns	Role, location, ATS, and work model facets for this company.	Open
ATS provider jobs	Active postings observed through Lever.	Open
Provider filtered search	The same provider as a filtered job collection.	Open
City jobs	Active postings in Marshalltown.	Open
Work model jobs	Active On Site postings.	Open
Lifecycle events	Open, update, close, and reopen events for this posting.	Open
Original posting	Canonical source or apply URL captured from the ATS.	Open

Linked records

Company	Eastern Communications
Source	b223f97d-ed02-4058-9894-f91de0f7d9c4
ATS provider	Lever

Description

Company Overview Eastern Communications, Ltd. is a critical communications provider based in Long Island City, Queens, NY. Founded in 1976, and acquired from original ownership in 2020, Eastern provides infrastructure, technical services, field replacement parts, and maintenance to a range of end users including public safety, transportation, utilities, and the federal government. The company has earned its exceptional reputation for delivering the highest quality products and services over its 45+ year history. In February 2023, we acquired Iowa-based RACOM Corporation, and in November of 2025 we acquired PMC Wireless, creating one of the largest nationwide mission critical communications companies in the United States. Job Summary The Inside Sales Representative plays a key role in supporting Eastern’s revenue growth by managing inbound requests, generating new opportunities, and supporting field and channel sales teams. This role ensures timely responses to customers, accurate quoting, CRM hygiene, and consistently high customer experience. The position is ideal for a detail‑oriented, proactive communicator who thrives in a fast‑paced, technical sales environment. If you are a talented and experienced sales professional who is looking for a challenging and rewarding opportunity, we encourage you to apply. Roles & Responsibilities Lead & Opportunity Management Serve as the first point of contact for inbound customer inquiries via phone, email, and web submissions. Qualify leads and creates opportunities within Eastern’s sales framework and CRM systems (NetSuite, Salesforce, or equivalent). Support Direct and Channel Sales teams by preparing quotes, validating configurations, and gathering required documentation. Coordinating promptly with Channel Managers, BDMs, and field sellers to ensure timely follow‑up. Maintain CRM accuracy through opportunity updates, task tracking, and activity logging. Quoting & Proposal Support Generate product and services quotations, including radios, accessories, warranties, and BeOn/LTE services. Work cross‑functionally with Engineering, Operations, and Program Management to validate bill of materials, lead times, and compatibility. Assist in assembling customer‑ready proposal packages and documentation required for procurement or bid submissions. Process requests for pricing, availability, and product information from dealers and internal stakeholders. Customer Engagement & Account Support Provide high‑touch customer service for existing accounts; manage transactional sales and renewal opportunities. Support customer onboarding by coordinating with Customer Care and Order Management. Manage order changes, backorder communications, and status updates. Develop customer relationships that support long‑term retention and account growth. Internal Coordination Partner with Channel Managers, BDMs, and Regional Sales Leaders to align on territory needs, funnel development, and lead prioritization. Collaborate with Marketing to distribute promotional content, send targeted outreach, and ensure accurate messaging when communicating promotions Participate in sales forecasting discussions and pipeline reviews. Administrative Excellence Maintain accurate customer records. Ensure compliance with internal quoting rules, discount structures, and promotion terms (including MBP‑specific requirements). Help standardize sales processes and documentation across the sales organization. Requirements 2–4 years of experience in Inside Sales, Sales Support, Customer Success, or similar role Strong communication skills (written and verbal) and the ability to explain technical concepts clearly Highly organized, able to manage multiple priorities in a deadline‑driven environment Experience with CRM platforms (NetSuite, Salesforce, or similar) Proficiency in Microsoft Office (Word, Excel, PowerPoint) Strong attention to detail and follow‑through Customer-service mindset with problem solving capability Benefits We Can Offer You Health, dental and vision insurance 401k and company match Annual Performance Review and Accompanied bonus Paid holidays, vacation and sick days Ongoing technical training Advancement opportunities Company-provided uniforms and safety equipment Safe, clean & friendly work environment

Full job record

Job ID	df6e2868264ab14bc4125ec242aea4ff3a94f0f4
Org ID	eb267e62-8cd5-457b-9144-535d3d65f371
Source ID	b223f97d-ed02-4058-9894-f91de0f7d9c4
Board ID	b223f97d-ed02-4058-9894-f91de0f7d9c4
Provider	lever
Provider Job Key	cb20d54a-40cf-4c19-bdc8-16d2c237855c
Title	Inside Sales Representative - RACOM Corporation
Normalized Title	—
Status	active
Active	yes
Location Text	Marshalltown, IA
Department	—
Team	Sales
Employment Type	Full Time
Workplace Type	on_site
Remote Policy	—
Country	United States
Region	IA
City	Marshalltown
Salary Raw	USD 65000-100000 per-year-salary
Salary Min	65,000
Salary Max	100,000
Salary Currency	USD
Salary Period	year
Source URL	https://jobs.lever.co/eastern-communications/cb20d54a-40cf-4c19-bdc8-16d2c237855c
Apply URL	https://jobs.lever.co/eastern-communications/cb20d54a-40cf-4c19-bdc8-16d2c237855c/apply
First Seen At	2026-05-29 07:01:32Z
Last Seen At	2026-06-06 07:56:56Z
Last Checked At	2026-06-06 07:56:56Z
Last Changed At	2026-05-29 07:01:32Z
Inactive At	—
Source Posted At	2026-03-31 21:12:14Z
Source Updated At	—
Raw Payload Uri	s3://job-postings-prod-raw-590183727216/raw/provider=lever/board=eastern-communications/date=2026-06-06/2026-06-06T07-56-56-087Z-3204179a47634e8cb8469a9e2c155dcbe6e36d346d755dd2a8c492e71e498ca4.json

Event Fields

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  "last_changed_at": "2026-05-29T07:01:32.667Z",
  "active_status": "active"
}

Parsed Structured

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  "salary_min": 65000,
  "inferred_at": "2026-06-06T07:56:56.222Z",
  "launch_scope": {
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  "remote_policy": null,
  "salary_period": "year",
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Extensions

{}

Native Structured

{
  "lists": [
    {
      "text": "Roles & Responsibilities",
      "content": "<div>\n<p style=\"margin: 0in 0in 8pt 0.5in; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\"><strong><span style=\"color: black;\">Lead </span><span style=\"color: black;\">&amp; Opportunity Management</span></strong></p>\n<ul type=\"disc\" style=\"margin-bottom: 0in; margin-top: 0px;\">\n<li style=\"line-height: 15pt; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 12pt; font-family: Aptos, sans-serif;\">Serve as the <strong>first point of contact</strong> for inbound customer inquiries via phone, email, and web submissions.</li>\n<li style=\"line-height: 15pt; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 12pt; font-family: Aptos, sans-serif;\">Qualify leads and creates opportunities within Eastern’s sales framework and CRM systems (NetSuite, Salesforce, or equivalent).</li>\n<li style=\"line-height: 15pt; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 12pt; font-family: Aptos, sans-serif;\">Support Direct and Channel Sales teams by preparing quotes, validating configurations, and gathering required documentation.</li>\n<li style=\"line-height: 15pt; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 12pt; font-family: Aptos, sans-serif;\">Coordinating promptly with Channel Managers, BDMs, and field sellers to ensure timely follow‑up.</li>\n<li style=\"line-height: 15pt; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 12pt; font-family: Aptos, sans-serif;\">Maintain CRM accuracy through opportunity updates, task tracking, and activity logging.</li>\n\n<p style=\"margin: 12pt 0in 12pt 0.5in; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\"><strong><span style=\"color: black;\">Quoting &amp; Proposal Support</span></strong></p>\n<ul type=\"disc\" style=\"margin-bottom: 0in; margin-top: 0px;\">\n<li style=\"line-height: 15pt; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 12pt; font-family: Aptos, sans-serif;\">Generate product and services quotations, including radios, accessories, warranties, and BeOn/LTE services.</li>\n<li style=\"line-height: 15pt; margin-top: 0in; 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    },
    {
      "text": "Requirements",
      "content": "<div>\n<ul type=\"disc\" style=\"margin-bottom: 0in; margin-top: 0px;\">\n<li style=\"line-height: 15pt; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 12pt; font-family: Aptos, sans-serif;\">2–4 years of experience in Inside Sales, Sales Support, Customer Success, or similar role</li>\n<li style=\"line-height: 15pt; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 12pt; font-family: Aptos, sans-serif;\">Strong communication skills (written and verbal) and the ability to explain technical concepts clearly</li>\n<li style=\"line-height: 15pt; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 12pt; font-family: Aptos, sans-serif;\">Highly organized, able to manage multiple priorities in a deadline‑driven environment</li>\n<li style=\"line-height: 15pt; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 12pt; font-family: Aptos, sans-serif;\">Experience with CRM platforms (NetSuite, Salesforce, or similar)</li>\n<li style=\"line-height: 15pt; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 12pt; font-family: Aptos, sans-serif;\">Proficiency in Microsoft Office (Word, Excel, PowerPoint)</li>\n<li style=\"line-height: 15pt; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 12pt; font-family: Aptos, sans-serif;\">Strong attention to detail and follow‑through</li>\n<li style=\"line-height: 15pt; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 12pt; font-family: Aptos, sans-serif;\">Customer-service mindset with problem solving capability</li>\n\n</ul></div>"
    },
    {
      "text": "Benefits We Can Offer You",
      "content": "<div>\n<ul type=\"disc\" style=\"margin-top: 0in; margin-bottom: 0in;\">\n<ul type=\"disc\" style=\"margin-top: 0in; margin-bottom: 0in;\">\n<li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\">Health, dental and vision insurance</li>\n\n\n<ul type=\"disc\" style=\"margin-top: 0in; margin-bottom: 0in;\">\n<ul type=\"disc\" style=\"margin-top: 0in; margin-bottom: 0in;\">\n<li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\">401k and company match</li>\n\n\n<ul type=\"disc\" style=\"margin-top: 0in; margin-bottom: 0in;\">\n<ul type=\"disc\" style=\"margin-top: 0in; margin-bottom: 0in;\">\n<li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\">Annual Performance Review and Accompanied bonus</li>\n\n\n<ul type=\"disc\" style=\"margin-top: 0in; margin-bottom: 0in;\">\n<ul type=\"disc\" style=\"margin-top: 0in; margin-bottom: 0in;\">\n<li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\">Paid holidays, vacation and sick days</li>\n\n\n<ul type=\"disc\" style=\"margin-top: 0in; margin-bottom: 0in;\">\n<ul type=\"disc\" style=\"margin-top: 0in; margin-bottom: 0in;\">\n<li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\">Ongoing technical training</li>\n\n\n<ul type=\"disc\" style=\"margin-top: 0in; margin-bottom: 0in;\">\n<ul type=\"disc\" style=\"margin-top: 0in; margin-bottom: 0in;\">\n<li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\">Advancement opportunities</li>\n\n\n<ul type=\"disc\" style=\"margin-top: 0in; margin-bottom: 0in;\">\n<ul type=\"disc\" style=\"margin-top: 0in; margin-bottom: 0in;\">\n<li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\">Company-provided uniforms and safety equipment</li>\n<li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;\"><span style=\"font-size: 12.0pt; line-height: 115%; font-family: Aptos, sans-serif;\">Safe, clean &amp; friendly work environment</span></li>\n\n\n</ul></ul></ul></ul></ul></ul></ul></ul></ul></ul></ul></ul></ul></ul></div>"
    }
  ],
  "country": "US",
  "createdAt": 1774991534079,
  "updatedAt": null,
  "categories": {
    "team": "Sales",
    "location": "Marshalltown, IA",
    "commitment": "Full Time",
    "allLocations": [
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  "salaryRange": {
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