Quality Engineer

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    "description_html": "<p><strong>ABOUT US</strong></p><p><br></p><p>G&amp;H is a world leader in optical designing, testing and manufacturing. As experts in the technology of light, G&amp;H works with customers to provide optical systems, assemblies, and components for demanding applications.</p><p><br></p><p>Headquartered in Ilminster Somerset, UK with primary operations in the USA and Europe, G&amp;H is recognised for the breadth of their acousto-optic, electro-optic, crystal-optic, fibre optic, and precision optic products. G&amp;H is recognized as the preferred source for OEMs in the life sciences, industrial, and aerospace and defence industries, with a history of quality and excellence that dates back over seventy-five years.</p><p><br></p><p>Our success is built on innovation, precision, and the talent of our people. We are committed to developing capability at every stage of a career, from apprenticeships and graduate pathways through to leadership development.</p><p><br></p><p><strong>LOCATION</strong></p><p><br></p><p>Ilminster, Somerset</p><p><br></p><p><strong>ROLE&nbsp;</strong></p><p><br></p><p>At G&amp;H Ilminster, we specialise in the production of advanced optical components for aerospace and defence applications. We’re currently seeking a Quality Engineer at our HQ site, you’ll be joining a collaborative team that values precision, unity, and customer focus—helping to deliver quality at every stage of the process. As a Quality Engineer you’ll play a key role in maintaining our high standards in customer satisfaction, operational compliance, and CI. You’ll work closely with cross-functional teams and directly support the Quality Manager, while regularly engaging with senior stakeholders across the business.</p><p><br></p><p>&nbsp;<strong>RESPONSIBILITIES</strong></p><ul><li>Driving quality excellence through internal auditing, root cause analysis, and the delivery of process improvements using 5Y, 8D and other structured problem-solving tools.</li><li>Supporting the Gated Contract Review process and new product introduction (NPI) by reviewing customer requirements and compiling FAIRs in line with AS9102 standards.</li><li>Acting as a mature customer-facing representative to ensure timely issue resolution and close-out of customer returns.</li><li>Coordinating concession management, analysing material non-conformances, and working with supply chain teams to address root causes.</li><li>Leading and supporting business improvement initiatives aimed at reducing the cost of poor quality (COPQ) and enhancing system performance.</li><li>Contributing to the maintenance and evolution of our AS9100-certified Business Management System (BMS) through effective auditing and risk-based thinking.</li><li>Playing a supportive role in coaching and developing junior team members within the Quality team.</li></ul><p><br></p><p>&nbsp;<strong>QUALIFICATIONS &amp; SKILLS</strong>&nbsp;</p><p><br></p><p>You’ll be confident in navigating complex quality issues, building relationships across departments, and engaging directly with customers and auditors. To be successful, you’ll bring:</p><p><br></p><ul><li>Internal or Lead Auditor certification to AS9100 or ISO9001.</li><li>Proven experience in a Quality Engineering role, ideally within a technical or optical manufacturing environment.</li><li>Strong understanding of root cause analysis tools (5Y, 8D, DMAIC) and continuous improvement methods.</li><li>Excellent attention to detail, with the ability to challenge and influence while maintaining high emotional intelligence.</li><li>Experience working within AS9100 or ISO9001 certified environments.</li><li>A structured, analytical mindset with good knowledge of COPQ metrics, MRB processes and supplier issue resolution.</li><li>Strong IT skills, including Microsoft Office (Word, Excel, PowerPoint).</li><li>Familiarity with Lean Six Sigma principles and an understanding of the SC21 initiative is desirable.</li></ul><p><br></p><p><strong>BENEFITS</strong></p><ul><li>Competitive salary</li><li>25 days holiday plus bank holidays</li><li>Company pension (6% contribution)</li><li>Company bonus scheme</li><li>Health Cash Plan</li><li>£500 referral bonus for successful employee referrals (T&amp;Cs apply)</li></ul>",
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      "description": "<p>Description</p><p><strong>ABOUT US</strong></p><p><br/></p><p>G&H is a world leader in optical designing, testing and manufacturing. As experts in the technology of light, G&H works with customers to provide optical systems, assemblies, and components for demanding applications.</p><p><br/></p><p>Headquartered in Ilminster Somerset, UK with primary operations in the USA and Europe, G&H is recognised for the breadth of their acousto-optic, electro-optic, crystal-optic, fibre optic, and precision optic products. G&H is recognized as the preferred source for OEMs in the life sciences, industrial, and aerospace and defence industries, with a history of quality and excellence that dates back over seventy-five years.</p><p><br/></p><p>Our success is built on innovation, precision, and the talent of our people. We are committed to developing capability at every stage of a career, from apprenticeships and graduate pathways through to leadership development.</p><p><br/></p><p><strong>LOCATION</strong></p><p><br/></p><p>Ilminster, Somerset</p><p><br/></p><p><strong>ROLE </strong></p><p><br/></p><p>At G&H Ilminster, we specialise in the production of advanced optical components for aerospace and defence applications. We’re currently seeking a Quality Engineer at our HQ site, you’ll be joining a collaborative team that values precision, unity, and customer focus—helping to deliver quality at every stage of the process. As a Quality Engineer you’ll play a key role in maintaining our high standards in customer satisfaction, operational compliance, and CI. You’ll work closely with cross-functional teams and directly support the Quality Manager, while regularly engaging with senior stakeholders across the business.</p><p><br/></p><p> <strong>RESPONSIBILITIES</strong></p><ul><li>Driving quality excellence through internal auditing, root cause analysis, and the delivery of process improvements using 5Y, 8D and other structured problem-solving tools.</li><li>Supporting the Gated Contract Review process and new product introduction (NPI) by reviewing customer requirements and compiling FAIRs in line with AS9102 standards.</li><li>Acting as a mature customer-facing representative to ensure timely issue resolution and close-out of customer returns.</li><li>Coordinating concession management, analysing material non-conformances, and working with supply chain teams to address root causes.</li><li>Leading and supporting business improvement initiatives aimed at reducing the cost of poor quality (COPQ) and enhancing system performance.</li><li>Contributing to the maintenance and evolution of our AS9100-certified Business Management System (BMS) through effective auditing and risk-based thinking.</li><li>Playing a supportive role in coaching and developing junior team members within the Quality team.</li></ul><p><br/></p><p> <strong>QUALIFICATIONS & SKILLS</strong> </p><p><br/></p><p>You’ll be confident in navigating complex quality issues, building relationships across departments, and engaging directly with customers and auditors. To be successful, you’ll bring:</p><p><br/></p><ul><li>Internal or Lead Auditor certification to AS9100 or ISO9001.</li><li>Proven experience in a Quality Engineering role, ideally within a technical or optical manufacturing environment.</li><li>Strong understanding of root cause analysis tools (5Y, 8D, DMAIC) and continuous improvement methods.</li><li>Excellent attention to detail, with the ability to challenge and influence while maintaining high emotional intelligence.</li><li>Experience working within AS9100 or ISO9001 certified environments.</li><li>A structured, analytical mindset with good knowledge of COPQ metrics, MRB processes and supplier issue resolution.</li><li>Strong IT skills, including Microsoft Office (Word, Excel, PowerPoint).</li><li>Familiarity with Lean Six Sigma principles and an understanding of the SC21 initiative is desirable.</li></ul><p><br/></p><p><strong>BENEFITS</strong></p><ul><li>Competitive salary</li><li>25 days holiday plus bank holidays</li><li>Company pension (6% contribution)</li><li>Company bonus scheme</li><li>Health Cash Plan</li><li>£500 referral bonus for successful employee referrals (T&Cs apply)</li></ul>",
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