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Night Auditor

37230d55 878e 410c 8c28 2eb531ce89ac 9200461308213 2 · Tru by Hilton - Ashland, Ashland, VA, US, Ashland, VA · Deleted · ADP Workforce Now Recruiting

Job facts

FieldValue
Company37230d55 878e 410c 8c28 2eb531ce89ac 9200461308213 2
TitleNight Auditor
Normalized title-
Department / team-
LocationTru by Hilton - Ashland, VA, United States
Work model-
Employment type-
Salary-
Statusdeleted
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-19 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-04

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Linked records

Company37230d55 878e 410c 8c28 2eb531ce89ac 9200461308213 2
Source4e01b9c3-3303-45fc-a906-579cee9f5933
ATS providerADP Workforce Now Recruiting

Description

Night Auditor Department – Front Office Reports to – Guest Services Manager / General Manager What’s the job? As Night Auditor, you’ll be responsible for the overall completion of front office and night audit duties. You will create the warm atmosphere that makes our guests feel at home and be responsible for accurately and efficiently generating hotel operational analysis and reports. Your day-to-day Guest Service Perform all regular Front Office duties Serve and build relationships with guests – ask for their feedback and show them hospitality. Set the hotel up for success by anticipating the coming day’s guest and operational needs. Compile and enter data from Front Office Room Inspection forms. Ensure the proper appearance of the lobby and all public areas, including the breakfast area. Perform pre-Breakfast duties and responsibilities. Perform other duties as assigned. May also serve as manager on duty or breakfast host. Schedule guest wake-up calls and reservations for the following day Respond to guest inquiries, concerns and complaints as needed Answer phones and place reservations Prepare guest bills for next-day checkouts and process reservation cards Facilitate the deposit of guests’ valuables in hotel safe Accounting / Profit Properly and accurately conduct the night audit and accounting functions in a timely manner and transmit information to the corporate office. Prepare and transmit payroll information and statistics. Prepare and distribute the Daily Flash Report. Effectively, properly, and accurately analyze the days operating results and perform daily assigned duties including: Conduct the Night Audit in accordance with the Opal standards Operations Analysis & Reporting: Accounts Payable; Invoice Entry Accounts Receivable and direct billing End of day statistics Labor Management entry Daily Flash Report Competition Research Market Research for lead generation Operations statistics report – labor cost/room, etc Prepare and distribute the daily cost per occupied room (CPOR) data and statistics. Audit and balance reports from the day shifts Run EOD computer functions so they are complete by the end of the shift Balance cash drawers and record receipts Requirements High school diploma or higher-level education 2 years Hotel front office experience with 1-year experience as Night Auditor preferred Must be willing to work up to 40+ hours per week with flexibility Must work the Night shift Must speak fluent English (other languages preferred) Specific Responsibilities Send a daily end of the day activity and accomplishment email to the General Manager and a copy to the Opal Director of Operations. Be proficient on the use of the property management system and be able to train front desk personnel on the system. Have a good understanding of all of hotel operating procedures. Review front office communications logs. Supervise delegated responsibilities and follows up. Be able to use all front office equipment such as credit card machine, copier and fax. Inform the General Manager of any unique situations, or unusual developments in front office operations. Handle guest complaints effectively. Understand the Chart of Accounts. Process reservations by telephone, fax, email, central reservation systems referrals, mail. Process reservations received from sales office and other hotel departments. Be knowledgeable of room types and offered rate plans. Fully understand hotel’s franchise policy on guaranteed reservations and no-shows. Promote goodwill by being courteous, friendly, and helpful to guests, managers and all other associates. Record and approve daily activity reports and labor management statistics. Optimum Attributes Effective communication skills Problem-solving skills Literate and tech-savvy Team player Flexibility – night, weekend and holiday shifts are all part of the job Experience required may vary based on size and complexity of operation Well-groomed and professional appearance Performance Standards Performance shall be measured by the following: GSS Scores Accuracy of reporting daily revenue statistics The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. Equal Opportunity Employer

Full job record

Job IDdeb79c3f6e016d515ef748aab6720c8f36f8fe1d
Org ID752672e4-8834-4b8f-8e90-ae2712ecf793
Source ID4e01b9c3-3303-45fc-a906-579cee9f5933
Board ID4e01b9c3-3303-45fc-a906-579cee9f5933
Provideradp_workforcenow
Provider Job Key590200
TitleNight Auditor
Normalized Title—
Statusdeleted
Activeno
Location TextTru by Hilton - Ashland, Ashland, VA, US, Ashland, VA
Department—
Team—
Employment Type—
Workplace Type—
Remote Policy—
CountryUnited States
RegionVA
CityTru by Hilton - Ashland
Salary Raw—
Salary Min—
Salary Max—
Salary Currency—
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Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=37230d55-878e-410c-8c28-2eb531ce89ac&ccId=9200461308213_2&lang=en_US&type=JS&jobId=590200&jwId=9201175507905_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=37230d55-878e-410c-8c28-2eb531ce89ac&ccId=9200461308213_2&lang=en_US&type=JS&jobId=590200&jwId=9201175507905_1
First Seen At2026-05-31 18:30:22Z
Last Seen At2026-06-04 07:59:42Z
Last Checked At2026-06-06 11:55:52Z
Last Changed At2026-06-06 11:55:52Z
Inactive At2026-06-06 11:55:52Z
Source Posted At2026-05-19 14:00:00Z
Source Updated At—
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Extensions
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    "requisitionDescription": "<div><div><p><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:107%;font-size:15px;font-family:\"Calibri\",sans-serif;'><br></p><p id=\"isPasted\" style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:107%;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><span style='font-size:16px;line-height:107%;font-family:\"Arial\",sans-serif;'>Night Auditor</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:107%;font-size:15px;font-family:\"Calibri\",sans-serif;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:107%;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;line-height:107%;font-family:\"Arial\",sans-serif;'>Department &ndash; Front Office</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:107%;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;line-height:107%;font-family:\"Arial\",sans-serif;'>Reports to &ndash; Guest Services Manager / General Manager</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:107%;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;line-height:107%;font-family:\"Arial\",sans-serif;'>&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:107%;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><span style='font-size:16px;line-height:107%;font-family:\"Arial\",sans-serif;'>What&rsquo;s the job?</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:107%;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><span style='font-size:16px;line-height:107%;font-family:\"Arial\",sans-serif;'>&nbsp;</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:107%;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;line-height:107%;font-family:\"Arial\",sans-serif;'>As Night Auditor, you&rsquo;ll be responsible for the overall completion of front office and night audit duties. You will create the warm atmosphere that makes our guests feel at home and be responsible for accurately and efficiently generating hotel operational analysis and reports.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:107%;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;line-height:107%;font-family:\"Arial\",sans-serif;'>&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:107%;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><span style='font-size:16px;line-height:107%;font-family:\"Arial\",sans-serif;'>Your day-to-day</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:107%;font-size:15px;font-family:\"Calibri\",sans-serif;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:107%;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><span style='font-size:16px;line-height:107%;font-family:\"Arial\",sans-serif;'>Guest Service</span></strong></p><ul style=\"list-style-type: disc;margin-left:undefined;\"><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Perform all regular Front Office duties</span></li><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Serve and build relationships with guests &ndash; ask for their feedback and show them hospitality.</span></li><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Set the hotel up for success by anticipating the coming day&rsquo;s guest and operational needs.&nbsp;</span></li><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Compile and enter data from Front Office Room Inspection forms.</span></li><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Ensure the proper appearance of the lobby and all public areas, including the breakfast area.</span></li><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Perform pre-Breakfast duties and responsibilities.</span></li><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Perform other duties as assigned. May also serve as manager on duty or breakfast host.</span></li><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Schedule guest wake-up calls and reservations for the following day</span></li><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Respond to guest inquiries, concerns and complaints as needed</span></li><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Answer phones and place reservations</span></li><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Prepare guest bills for next-day checkouts and process reservation cards</span></li><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Facilitate the deposit of guests&rsquo; valuables in hotel safe</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:107%;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><span style='font-size:16px;line-height:107%;font-family:\"Arial\",sans-serif;'>Accounting / Profit</span></strong></p><ul style=\"list-style-type: disc;margin-left:undefined;\"><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Properly and accurately conduct the night audit and accounting functions in a timely manner and transmit information to the corporate office.</span></li><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Prepare and transmit payroll information and statistics.</span></li><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Prepare and distribute the Daily Flash Report.</span></li><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Effectively, properly, and accurately analyze the days operating results and perform daily assigned duties including:</span></li><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Conduct the Night Audit in accordance with the Opal standards</span></li><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Operations Analysis &amp; Reporting:</span></li><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Accounts Payable; Invoice Entry</span></li><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Accounts Receivable and direct billing</span></li><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>End of day statistics</span></li><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Labor Management entry</span></li><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Daily Flash Report</span></li><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Competition Research</span></li><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Market Research for lead generation</span></li><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Operations statistics report &ndash; labor cost/room, etc</span></li><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Prepare and distribute the daily cost per occupied room (CPOR) data and statistics.&nbsp;</span></li><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Audit and balance reports from the day shifts</span></li><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Run EOD computer functions so they are complete by the end of the shift</span></li><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Balance cash drawers and record receipts</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:107%;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><span style='font-size:16px;line-height:107%;font-family:\"Arial\",sans-serif;'>Requirements</span></strong></p><ul style=\"list-style-type: disc;margin-left:undefined;\"><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>High school diploma or higher-level education</span></li><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>2 years Hotel front office experience with 1-year experience as Night Auditor preferred</span></li><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Must be willing to work up to 40+ hours per week with flexibility &nbsp; &nbsp; &nbsp; &nbsp;</span></li><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Must work the Night shift</span></li><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Must speak fluent English (other languages preferred)</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:107%;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><span style='font-size:16px;line-height:107%;font-family:\"Arial\",sans-serif;'>Specific Responsibilities</span></strong></p><ul style=\"list-style-type: disc;margin-left:undefined;\"><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Send a daily end of the day activity and accomplishment email to the General Manager and a copy to the Opal Director of Operations.</span></li><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Be proficient on the use of the property management system and be able to train front desk personnel on the system.</span></li><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Have a good understanding of all of hotel operating procedures.</span></li><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Review front office communications logs.</span></li><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Supervise delegated responsibilities and follows up.</span></li><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Be able to use all front office equipment such as credit card machine, copier and fax.</span></li><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Inform the General Manager of any unique situations, or unusual developments in front office operations.</span></li><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Handle guest complaints effectively.</span></li><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Understand the Chart of Accounts.</span></li><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Process reservations by telephone, fax, email, central reservation systems referrals, mail.</span></li><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Process reservations received from sales office and other hotel departments.</span></li><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Be knowledgeable of room types and offered rate plans.</span></li><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Fully understand hotel&rsquo;s franchise policy on guaranteed reservations and no-shows.</span></li><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Promote goodwill by being courteous, friendly, and helpful to guests, managers and all other associates.</span></li><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Record and approve daily activity reports and labor management statistics.</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:107%;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><span style='font-size:16px;line-height:107%;font-family:\"Arial\",sans-serif;'>Optimum Attributes</span></strong></p><ul style=\"list-style-type: disc;margin-left:undefined;\"><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Effective communication skills</span></li><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Problem-solving skills</span></li><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Literate and tech-savvy</span></li><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Team player</span></li><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Flexibility &ndash; night, weekend and holiday shifts are all part of the job</span></li><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Experience required may vary based on size and complexity of operation</span></li><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Well-groomed and professional appearance</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:107%;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><span style='font-size:16px;line-height:107%;font-family:\"Arial\",sans-serif;'>Performance Standards</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:107%;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;line-height:107%;font-family:\"Arial\",sans-serif;'>Performance shall be measured by the following:</span></p><ul style=\"list-style-type: disc;margin-left:undefined;\"><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>GSS Scores</span></li><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Accuracy of reporting daily revenue statistics</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:107%;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;line-height:107%;font-family:\"Arial\",sans-serif;'>&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:107%;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;line-height:107%;font-family:\"Arial\",sans-serif;'>&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:107%;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;line-height:107%;font-family:\"Arial\",sans-serif;'>The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:107%;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;line-height:107%;font-family:\"Arial\",sans-serif;'>Equal Opportunity Employer</span></p><p><br></p><p><br></p></div></div>\n",
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