Service Desk Support Specialist I-II

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  "active_status": "active"
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  "language": "en",
  "location": {
    "raw": "Headquarters, Boston, MA, Boston, MA, United States",
    "city": "Boston",
    "region": "MA",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.8
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  "inferred_at": "2026-06-06T10:05:41.218Z",
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      "city": "Boston",
      "region": "MA",
      "country": "United States",
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      "confidence": 0.8
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    "countries": [
      "United States"
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  "workplace_type": "on_site",
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{
  "Id": "b2334579-e91e-4521-b0da-1c2cefc2738c",
  "Title": "Service Desk Support Specialist I-II",
  "Distance": null,
  "Featured": true,
  "FullTime": true,
  "Locations": [
    {
      "Id": "cf5a88b0-4fae-46d5-8fbd-516fb206b210",
      "Address": {
        "City": "Boston",
        "Line1": "210 Massachusetts ave",
        "Line2": null,
        "State": {
          "Code": "MA",
          "Name": "Massachusetts"
        },
        "Country": {
          "Code": "USA",
          "Name": "United States"
        },
        "PostalCode": "02115"
      },
      "Coordinates": {
        "Latitude": 42.34513513772802,
        "Longitude": -71.08657106061702
      },
      "DisplayName": true,
      "LocalizedName": "Headquarters, Boston, MA",
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      "DisplayLocationId": false,
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      "LocalizedLocationId": null,
      "DisplayStreetAddress": false,
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  ],
  "MatchScore": 1,
  "PostedDate": "2026-05-21T12:34:30.122Z",
  "JobCategoryName": "Tech Services",
  "JobLocationType": null,
  "OpportunityType": 0,
  "BriefDescription": "Work as a member of the OCIO Service Team to resolve customer requests and incidents with the highest standards of technical quality & customer service (75%).  Serve on projects to meet emerging technology needs and proactively improve OCIO’s service level performance (25%).  Role combines extensive communication and team interaction skills (both on-site and with offsite vendors) as well as “hands-on” technical ability.",
  "MatchedLocations": [],
  "RequisitionNumber": "SERVI001594"
}