Account Manager - Consumer Packaged Goods Industry Vertical

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    "location": {
      "city": "Cape Town",
      "state": "Western Cape",
      "postalCode": "8000",
      "addressCountry": "South Africa"
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    "datePosted": "2025-04-07",
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    "description": "<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt;\"><span style=\"font-weight: bold;\">BlueSky</span> is a leading digital transformation and technology consulting company aiming to be Africa's top enterprise digital transformation consultancy by 2030. We seek a driven enterprise software services sales professional to develop and drive profitable engagements with Consumer Packaged Goods (formerly FMCG) clients.</span></p>\n<p> </p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold;\">Role: Account Manager - Consumer Packaged Goods</span></p>\n<p> </p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold;\">Responsibilities:</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt;\">- Manage expectations and develop business solutions for selling professional services into enterprise clients.<br></span><span style=\"font-family: Inter, sans-serif; font-size: 12pt;\">- Understand and interpret customer pain points and needs</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt;\">- Forecasting, pipeline management, and achieving targets.</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt;\">- Own and drive the Revenue Protection and Growth plan.</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt;\">- Align account plans with client strategy and understand current projects and success metrics.</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt;\">- Identify value-adding opportunities (cross-sell/upsell).</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt;\">- Assist with business case definition, ROI analysis, and proof points.</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt;\">- Own proposal creation, client presentations, and documentation.</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt;\">- Drive customer conversations aligned to value propositions.</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt;\">- Manage proposals, customer engagement cadence, and build lasting relationships.</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt;\">- Understand customer procurement processes and operating models.</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt;\">- Represent BlueSky at events and conferences.</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt;\">- Ensure positive customer experience and manage escalations.</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt;\">- Coordinate internally for timely solution delivery.</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt;\">- Follow internal processes and partake in meetings.<br></span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold;\"><br>Requirements:</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt;\">- Professional services sales and account management experience with enterprise retail and CPG organizations.</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt;\">- Solution selling experience and a track record of success.</span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt;\">Minimum 5 years selling into enterprise accounts.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt;\">Deep understanding of the <span style=\"font-weight: bold;\">Retail, CPG, or FMCG</span> industries</span></li>\n</ul>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt;\">- Relationship-building skills and proficiency in oral and written communication (English).</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt;\">- Ability to define account plans and leverage C-level relationships.</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt;\">- Leadership, communication, business acumen, relationship savvy, results-oriented, and appetite for learning.</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt;\">- Proven experience selling into the CPG, FMCG and/or Retail industry.</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt;\">- Professional services experience with software or technology solutions.<br></span><span style=\"font-family: Inter, sans-serif; font-size: 12pt;\">- Knowledge of Salesforce, AWS, Data and Analytics or Enterprise CRM<br><br></span><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold;\">Our Values:</span><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt;\">In It Together</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt;\">Make It Better</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt;\">Embrace Difficult</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt;\">Pay It Forward</span></p>\n<p> </p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold;\">Benefits</span></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt;\">Our team inspires progress in each other and in our customers through our relentless pursuit of excellence; you will work with leaders who promote learning and personal development. We offer competitive salaries, incentives, training, and mentoring.</span></p>\n<p> </p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold;\">Please note:</span><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt;\"> This role is only able to accept applications from people currently located in South Africa</span><br></p>\n<p> </p>",
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