Director Strategy & Business Operations (m/w/d)

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{
  "id": "2637082",
  "name": "Director Strategy & Business Operations (m/w/d)",
  "office": "Pforzheim",
  "keywords": [],
  "schedule": "full-or-part-time",
  "createdAt": "2026-05-18T14:47:03+00:00",
  "seniority": "experienced",
  "department": "Revenue",
  "occupation": "general_and_other_sales_and_business_development",
  "subcompany": null,
  "employmentType": "permanent",
  "jobDescriptions": [
    {
      "name": "Introduction",
      "value": "We are rebuilding FACT-Finder into a high-margin, high-growth, European AI-powered Product<br>Discovery leader — under new leadership, with private equity ownership, and with a clear<br>horizon. This role is the operational brain of that transformation. You build the cockpit that tells<br>us where the business truly stands. You run the cadence that holds the leadership team<br>accountable. You shape the numbers that go into every Board meeting and, eventually, into the<br>data room. Your path from here is VP of Operations."
    },
    {
      "name": "Your mission",
      "value": "<span style=\"font-size:14px;\"><strong>Build the operating cockpit</strong></span><ul><li>Design and operate a 25-ratio business dashboard covering the full P&L — not just revenue.GTM (Sales, CS, Marketing, Partners), Delivery (Business Consulting, Tech Consulting, Service Desk), Platform (Hosting, infrastructure), Product & Tech (engineering capacity, feature ROI)</li><li>Unit economics work across business lines: BC hours per €ARR, TC margin per customer, hosting cost per MRR, Service Desk cost-to-serve, feature ROI in Product</li><li>Your dashboards run on real data — SQL, BI tools, Salesforce — not on slide templates</li></ul><strong><span style=\"font-size:14px;\">Run the operating cadence</span></strong><br><ul><li>Own the bi-weekly business reviews with the leadership team — pipeline, initiatives, and early-warning indicators</li><li>Own the monthly business review — marketing performance, sales productivity, deliver efficiency, hiring plans</li><li>Act as the gatekeeper for plans, forecasts and business cases — challenging unrealistic projections on their way to the Board</li></ul><strong><span style=\"font-size:14px;\">Bottom-up planning and forecasting</span></strong><ul><li> Build and maintain the bottom-up plan, reconciled with the top-down PE plan — with deliberate investor, GM, and stretch versions</li><li>Validate all assumptions against market reality (addressable market, ramp curves, conversion) — no wishful thinking</li><li>Partner with Finance on the revenue-side of monthly close, re-forecasts, and pricing analytics Shape the equity story</li><li>Translate operational performance into the language of PE value creation: margin expansion,</li></ul><strong><span style=\"font-size:14px;\">ARR quality, cohort economics, capital efficiency</span></strong><ul><li>Prepare the operational narrative and data room for exit</li><li>Partner with the CEO on the strategic initiatives that matter most to valuation</li></ul>"
    },
    {
      "name": "Your profile",
      "value": "<ul><li>5–7 years total experience — combination of strategy consulting and operational time at a software company</li><li>Typical path: 3–4 years at EY-Parthenon, Accenture Strategy, Deloitte / Monitor, Strategy& or KPMG Strategy → 2–3 years in Finance, FP&A, BizOps, or Strategy & Ops at a PE-backed software company or B2B SaaS scale-up</li><li>You have already built or substantially co-built an operating cockpit — strong Excel and ideally SQL, BI tools (Looker, Tableau, Power BI), Salesforce. Not just consumed dashboards, but maintained them when the data broke</li><li>SaaS metrics are lived experience for you, not theory — ARR, NRR, GRR, CAC, LTV, cohort economics. You've sat in QBRs and watched the numbers move in real time</li><li>You've seen what a PE Board pack looks like, and ideally what a QoE process feels like from the inside</li><li>Structured, analytical, and comfortable challenging VPs — you can walk into a forecast review and calmly say: \"This doesn't hold, here's why.\"</li><li>Native or fluent German; fluent English. You move smoothly between Finance, the works council in Pforzheim, and an English-language strategy meeting in Berlin</li><li>Degree in Business, Economics, Finance, Industrial Engineering, Computer Science, or similar — secondary to what you've actually built</li></ul>"
    },
    {
      "name": "THE JOY OF WORKING WITH US",
      "value": "<h4><span style=\"font-size:14px;\">The scope</span></h4><ul><li>A direct line to the CEO, the VP Finance, and the Director Strategy & Transformation</li><li>Full mandate across GTM, Delivery, Platform, and Product & Tech — no artificial boundaries</li><li>Authority to design the operating cadence, the reporting standards, and the data infrastructure of a company in real transformation</li></ul><h4><span style=\"font-size:14px;\">The trajectory</span></h4><ul><li>Posted as Senior Manager / Director — your profile and prior leadership experience determine where you land</li><li>Year 1: build the cockpit, run the cadence, prove the thesis</li><li>Year 2: leading role in exit preparation — VDD, QoE, data room</li><li>Year 3+: VP of Operations in FACT-Finder's next phase, Chief of Staff to the CEO at the acquirer, or your own P&L</li></ul><h4><span style=\"font-size:14px;\">The package</span></h4><ul><li>Competitive OTE (base plus target bonus), calibrated by level and location</li><li>Company car on request</li><li>Hybrid and remote flexibility; Berlin, Munich, or Pforzheim as anchor</li><li>Full-time or part-time (from 20 hrs/week) — we don't penalize anyone for structuring their life well</li></ul><h4><span style=\"font-size:14px;\">The environment</span></h4><ul><li>A McKinsey-shaped management team that writes top-down, data-anchored, and bilingual</li><li>An AI-first tool stack — Salesforce, Gong, Notion, modern BI, Claude in the daily workflow. We automate where we can and spend our time on the judgment calls</li><li>Real SaaS reality: ARR, NRR, cohort economics as daily steering inputs, not quarterly decks</li><li>A company with two decades of customer relationships, €160B GMV flowing through our product, and a clear mandate to build the next chapter</li></ul>"
    },
    {
      "name": "Job Location",
      "value": "Pforzheim, Berlin or Munich (Hybrid)"
    }
  ],
  "occupationCategory": "sales_and_business_development",
  "recruitingCategory": null
}