Home › Companies › Altisource › Credit Service Representative
Credit Service Representative
Altisource · United States, UNITED STATES, United States · Remote · Active · $18–$20 / hour · SmartRecruiters
Job facts
| Field | Value |
|---|---|
| Company | Altisource |
| Title | Credit Service Representative |
| Normalized title | - |
| Department / team | Sales and Marketing |
| Location | United States, UNITED STATES, United States |
| Work model | Remote / Remote |
| Employment type | Full Time |
| Salary | $18–$20 / hour |
| Status | active |
| ATS provider | SmartRecruiters |
| Posted / first seen | 2026-03-23 / 2026-05-31 |
| Changed / last seen | 2026-05-31 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Altisource. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through SmartRecruiters. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in United States. | Open |
| Department jobs | Active postings in Sales and Marketing. | Open |
| Work model jobs | Active Remote postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Altisource |
| Source | 2f4db66e-3a92-4790-96dd-2e312dd301af |
| ATS provider | SmartRecruiters |
Description
READY FOR AN EXCITING OPPORTUNITY?
Lenders One is seeking a Credit Service Representative who will be responsible for conducting credit investigations and analyzing credit information pertaining to loans. In addition to verifying and updating credit information as requested by clients in support of the mortgage underwriting process, provide operational support to the production team through the course of the credit report supplement process. If you are up for the challenge, keep reading!
This position is only considering applicants currently residing in the United States.
WHAT YOU GET TO DO
Provide excellent customer-centric service in line with company standards through inbound and outbound calls. Analyze incoming electronic and telephonic information and credit/employment verification requests. Manage incoming supplement requests as well as pending requests. Direct calls and inquiries to appropriate area/function as applicable; liaise with other departments to handle requests and queries from customers effectively. Ability to use discretion when processing sensitive personal information (PI); follow communication procedures, guidelines, and policies, ensuring compliance with data privacy regulations and secure handling of confidential information. Provide timely and accurate information to incoming customer calls/electronic requests. Process supplements on a timely basis. Meeting departmental goals on production, turn-time and quality while maintaining a volume of processing credit supplement request in a call center environment. Investigate all available sources of credit and financial information. Provide credit information and references for customers, loan officers, or other agencies as requested. Use existing procedures to solve straightforward problems without the consistent need to exercise discretion. Review and interpret credit reports and data contained within. Adhere strictly to training manual and procedures, following all workflows and documents. Answer incoming phone calls within 3 rings. Adhere to and maintain compliance with all Federal and State regulations and policies and procedures. Maintain a deep understanding of credit products, services and policies to ensure accurate and consistent communication to the customer.
WHAT ABOUT YOU? You have…
Experience in the financial services in the mortgage services industry is a must. Strong understanding of credit services and regulations preferred. Customer service experience in a professional environment. An understanding of some complicated issues like foreclosure, bankruptcy and other implications on status with handling credit verifications. Excellent communication, decision making, persuasion and problem resolution skills. Experience working for a fast-paced, goal oriented and team based structured environment. Proficiency in Microsoft Office applications. Bilingual is a plus.
WORKING AT ALTISOURCE ADVANTAGES
Prosperity
• Competitive salary based on your experience and skills at $18.00-$20/hour, depending on experience
Good Health
• Comprehensive insurance plans like Medical, Personal Accident Benefit and Life Insurance
Happiness
• Paid holidays (including the day after Thanksgiving), plus 19 days of paid time off, for a total of 28 paid days off per year
Our Innovation Starts with YOU !
Altisource’s Vision to drive innovation that powers the mortgage and real estate lifecycle is made possible by an inclusive culture that celebrates the diverse voices of our employees. We believe that diversity in gender, age, religion, ethnicity, sexual orientation, identity, physical ability, neurodiversity, socioeconomic background, and experience, fosters creativity, challenges groupthink, and makes our Company stronger. At Altisource, anyone can prosper and have a positive impact on our path toward success, irrespective of their background.
We are committed to fair and impartial hiring, training, and growth opportunities. We also provide employee training to help foster their ability to work with one another in an inclusive manner. Altisource is an Equal Opportunity Employer, and our employment decisions are based on merit, qualifications, and business.
Full job record
| Job ID | de6f9c5d6dd068b259eb41e03feaf03bf5806945 |
| Org ID | 12c6b035-9d49-4e4e-9303-982bc51f15ff |
| Source ID | 2f4db66e-3a92-4790-96dd-2e312dd301af |
| Board ID | 2f4db66e-3a92-4790-96dd-2e312dd301af |
| Provider | smartrecruiters |
| Provider Job Key | 744000116268087 |
| Title | Credit Service Representative |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | United States, UNITED STATES, United States |
| Department | Sales and Marketing |
| Team | — |
| Employment Type | full_time |
| Workplace Type | remote |
| Remote Policy | remote |
| Country | United States |
| Region | UNITED STATES |
| City | United States |
| Salary Raw | READY FOR AN EXCITING OPPORTUNITY? Lenders One is seeking a Credit Service Representative who will be responsible for conducting credit investigations and analyzing credit information pertaining to loans. In addition to verifying and updating credit information as requested by clients in support of the mortgage underwriting process, provide operational support to the production team through the course of the credit report supplement process. If you are up for the challenge, keep reading! This position is only considering applicants currently residing in the United States. WHAT YOU GET TO DO Provide excellent customer-centric service in line with company standards through inbound and outbound calls. Analyze incoming electronic and telephonic information and credit/employment verification requests. Manage incoming supplement requests as well as pending requests. Direct calls and inquiries to appropriate area/function as applicable; liaise with other departments to handle requests and queries from customers effectively. Ability to use discretion when processing sensitive personal information (PI); follow communication procedures, guidelines, and policies, ensuring compliance with data privacy regulations and secure handling of confidential information. Provide timely and accurate information to incoming customer calls/electronic requests. Process supplements on a timely basis. Meeting departmental goals on production, turn-time and quality while maintaining a volume of processing credit supplement request in a call center environment. Investigate all available sources of credit and financial information. Provide credit information and references for customers, loan officers, or other agencies as requested. Use existing procedures to solve straightforward problems without the consistent need to exercise discretion. Review and interpret credit reports and data contained within. Adhere strictly to training manual and procedures, following all workflows and documents. Answer incoming phone calls within 3 rings. Adhere to and maintain compliance with all Federal and State regulations and policies and procedures. Maintain a deep understanding of credit products, services and policies to ensure accurate and consistent communication to the customer. WHAT ABOUT YOU? You have… Experience in the financial services in the mortgage services industry is a must. Strong understanding of credit services and regulations preferred. Customer service experience in a professional environment. An understanding of some complicated issues like foreclosure, bankruptcy and other implications on status with handling credit verifications. Excellent communication, decision making, persuasion and problem resolution skills. Experience working for a fast-paced, goal oriented and team based structured environment. Proficiency in Microsoft Office applications. Bilingual is a plus. WORKING AT ALTISOURCE ADVANTAGES Prosperity • Competitive salary based on your experience and skills at $18.00-$20/hour, depending on experience Good Health • Comprehensive insurance plans like Medical, Personal Accident Benefit and Life Insurance Happiness • Paid holidays (including the day after Thanksgiving), plus 19 days of paid time off, for a total of 28 paid days off per year Our Innovation Starts with YOU ! Altisource’s Vision to drive innovation that powers the mortgage and real estate lifecycle is made possible by an inclusive culture that celebrates the diverse voices of our employees. We believe that diversity in gender, age, religion, ethnicity, sexual orientation, identity, physical ability, neurodiversity, socioeconomic background, and experience, fosters creativity, challenges groupthink, and makes our Company stronger. At Altisource, anyone can prosper and have a positive impact on our path toward success, irrespective of their background. We are committed to fair and impartial hiring, training, and growth opportunities. We also provide employee training to help foster their ability to work with one another in an inclusive manner. Altisource is an Equal Opportunity Employer, and our employment decisions are based on merit, qualifications, and business. |
| Salary Min | 18 |
| Salary Max | 20 |
| Salary Currency | USD |
| Salary Period | hour |
| Source URL | https://jobs.smartrecruiters.com/Altisource/744000116268087-credit-service-representative |
| Apply URL | https://jobs.smartrecruiters.com/Altisource/744000116268087-credit-service-representative?oga=true |
| First Seen At | 2026-05-31 17:35:31Z |
| Last Seen At | 2026-06-06 19:49:34Z |
| Last Checked At | 2026-06-06 19:49:34Z |
| Last Changed At | 2026-05-31 17:35:31Z |
| Inactive At | — |
| Source Posted At | 2026-03-23 19:00:44Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=smartrecruiters/board=altisource/date=2026-06-06/2026-06-06T19-49-31-941Z-f4223fbfd8bbd113bf26debaa5cf68f3f4f447bbc8599c1095e88aa886a0277f.json |
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"defaultJobAd": true,
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"experienceLevel": {
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},
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}
}Get this page with API
Rendered from the bluedoor Job Postings API. Reproduce it:
GET https://api.bluedoor.sh/job-postings/v1/jobs/de6f9c5d6dd068b259eb41e03feaf03bf5806945?include=descriptionJSONGET https://api.bluedoor.sh/job-postings/v1/orgs/12c6b035-9d49-4e4e-9303-982bc51f15ffJSONGET https://api.bluedoor.sh/job-postings/v1/sources/2f4db66e-3a92-4790-96dd-2e312dd301afJSONGET https://api.bluedoor.sh/job-postings/v1/jobs/de6f9c5d6dd068b259eb41e03feaf03bf5806945/eventsJSON