Client Experience Specialist

{
  "content_hash": "989b67a013ee8d274e9d6b6a3a95ae98fc41d1a0d52a2fb1deb7c54ef7b2c506",
  "source_hash": "d879caddf88b59dd6cfe0325ff133ea23135915e473db0532ee94cd5e2ff0422",
  "last_changed_at": "2026-05-31T19:05:27.799Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "South Alabama - Mobile, AL 36602; 1 St Louis Street Suite 3200, Mobile, AL, 36602, USA",
    "city": "Mobile",
    "region": "AL",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T19:29:24.980Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "South Alabama - Mobile, AL 36602; 1 St Louis Street Suite 3200, Mobile, AL, 36602, USA",
      "city": "Mobile",
      "region": "AL",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": "day",
  "workplace_type": "on_site",
  "salary_currency": null
}

{}

{
  "detail": {
    "city": "Mobile",
    "jobId": 330078,
    "level": "",
    "endDate": "",
    "legalId": 264,
    "isHotJob": false,
    "jobShift": "",
    "jobTitle": "Client Experience Specialist",
    "location": "South Alabama - Mobile, AL 36602",
    "startDate": "",
    "clientCode": "0BI92",
    "remoteType": "",
    "description": "<p style=\"margin-left:0in; margin-right:0in\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\">Oakworth Capital Bank is expanding and has an excellent opportunity for someone to join our team in <strong>Mobile, AL</strong>! We are looking for a <u>fulltime</u><strong> Client Experience Specialist</strong> that will play a vital role in supporting our current &amp; future clients. An ideal candidate would meet the qualifications listed below, and more importantly, be able to demonstrate that they live by Oakworth Core Values (<strong>G<em>olden Rule, Character, Innovative Spirit, Professionalism, Work Ethic</em></strong>).</span></span></p>\n\n<p style=\"margin-left:0in; margin-right:0in\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\"><strong>Responsibilities and Duties:</strong><br />\nThis position is focused on providing an exceptional client experience when guests visit or call Oakworth Capital Bank. The Client Experience Specialist will lead our client lobby experience and is responsible for a variety of tasks including those listed below: </span></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Providing excellent client service with the ability to stay positive in interactions with clients and fellow associates. </span>\n\n\t<ul style=\"list-style-type:circle\">\n\t\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\">Welcome on-site visitors as well as answer calls and emails, determine nature of business, and refer to the appropriate associate if the need cannot be resolved in the lobby. </span></span></li>\n\t</ul>\n\t</li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Processing account transactions effectively:</span>\n\t<ul style=\"list-style-type:circle\">\n\t\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\">Process deposits, withdrawals, and other banking transactions, verify cash and endorsements, receive proper identification for cash back and issue receipts of deposit.</span></span></li>\n\t\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\">Examine checks deposited and determine proper funds availability based upon regulation requirements and complete hold notices.</span></span></li>\n\t\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\">Process savings withdrawals; cash checks (verify endorsement, receive proper identification and ensure validity).</span></span></li>\n\t</ul>\n\t</li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\">Following proper procedures to minimize errors and reduce fraud.</span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Keeping the lobby and reception area in a neat and organized appearance for our guests.</span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\">Building great rapport with Oakworth clients.</span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Being a strong team player that works collaboratively with the Oakworth team to successfully support the daily functions and strategic deliverable. </span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Work in various online systems. </span></li>\n</ul>\n\n<p style=\"margin-left:0in; margin-right:0in\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong><span style=\"color:#000000\">Qualifications and Skills:</span></strong></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Associates degree is preferred </span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\">Four or more years of banking experience is preferred </span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\">Proven success in previous bank branch operations role is highly preferred </span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\">Knowledge of security and cash control procedures </span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\">Understanding of general banking laws, regulations, and procedures </span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\">Excellent verbal and written communication skills </span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\">Proficiency in Microsoft Office suite is required</span></span></li>\n</ul>\n\n<p>&nbsp;</p>\n\n<p>Oakworth has been recognized as a Best Bank to Work For by American Banker Magazine for the last nine years, with six of those holding the top spot &amp; ranking #2 in 2024 and 2025.&nbsp; To learn more about our story and what makes Oakworth unique, visit https://www.oakworth.com/.</p>\n\n<p>If you are interested in this excellent opportunity, please send your resume to [email protected].&nbsp;&nbsp;</p>\n\n<p>#LI-DNI</p>\n\n<p><strong>Proposed Equal Employment Opportunity</strong></p>\n\n<p>Oakworth is committed to a policy of equal employment opportunity for all associates and applicants in accordance with applicable federal, state, and local law.</p>\n\n<p><strong>Accommodations for Applicants</strong></p>\n\n<p>Accommodations are available upon request for applicants who may need support during the hiring process. If you would like to request an accommodation, please contact&nbsp;<a href=\"mailto:[email protected]\">[email protected]</a>&nbsp;and we will be glad to assist.</p>\n",
    "jobCategory": "",
    "salaryRange": "",
    "socialMedia": {
      "xLink": {
        "text": "Oakworthtalent%2520Job%2520Opportunity%2520Client%2520Experience%2520Specialist"
      },
      "emailLink": {
        "subject": "Oakworthtalent%20Job%20Opportunity%20Client%20Experience%20Specialist",
        "summary": "Oakworth%20Capital%20Bank%20is%20expanding%20and%20has%20an%20excellent%20opportunity%20for%20someone%20to%20join%20our%20team%20in%20Mobile%2C%20AL%21%20We%20are%20looking%20for%20a%20fulltime%20Client%20Experience%20Specialist%20that%20will%20play%20a%20vital%20role%20in%20supporting%20our%20current%20%26%20future%20clients.%20An%20ideal%20candidate%20would%20meet%20the%20qualifications%20listed%20below%2C%20and%20more%20importantly%2C%20be%20able%20to%20demonstrate%20that%20they%20live%20by%20Oakworth%20Core%20Values%20%28Golden%20Rule%2C%20Character%2C%20Innovative%20Spirit%2C%20Professionalism%2C%20Work%20Ethic%29.%0A%0AResponsibilities%20and%20Duties%3A%0AThis%20position%20is%20focused%20on%20providing%20an%20exceptional%20client%20experience%20when%20guests%20visit%20or%20call%20Oakworth%20Capital%20Bank.%20The%20Client%20Experience%20Specialist%20will%20lead%20our%20client%20lobby%20experience%20and%20is%20responsible%20for%20a%20variety%20of%20tasks%20including%20those%20listed%20below%3A%20%0A%0A%0A%09Providing%20excellent%20client%20service%20with%20the%20ability%20to%20stay%20positive%20in%20interactions%20with%20clients%20and%20fellow%20associates.%20%0A%0A%09%0A%09%09Welcome%20on-site%20visitors%20as%20well%20as%20answer%20calls%20and%20emails%2C%20determine%20nature%20of%20business%2C%20and%20refer%20to%20the%20appropriate%20associate%20if..."
      },
      "facebookLink": {
        "redirectUri": "",
        "facebookAppId": "773759036043100"
      },
      "linkedInLink": {}
    },
    "isQuickApply": false,
    "positionType": "",
    "countryPaidIn": "",
    "googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"Client Experience Specialist\",\"identifier\":\"J0BI92330078\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/AFF60517A308F4247B75C9074B11ABD4/jobs/330078\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=AFF60517A308F4247B75C9074B11ABD4\",\"datePosted\":\"2026-03-09\",\"description\":\"Job DetailsJob Location: South Alabama - Mobile, AL 36602Oakworth Capital Bank is expanding and has an excellent opportunity for someone to join our team in Mobile, AL! We are looking for a fulltime Client Experience Specialist that will play a vital role in supporting our current &amp; future clients. An ideal candidate would meet the qualifications listed below, and more importantly, be able to demonstrate that they live by Oakworth Core Values (Golden Rule, Character, Innovative Spirit, Professionalism, Work Ethic).\\n\\nResponsibilities and Duties:\\nThis position is focused on providing an exceptional client experience when guests visit or call Oakworth Capital Bank. The Client Experience Specialist will lead our client lobby experience and is responsible for a variety of tasks including those listed below: \\n\\n\\n\\tProviding excellent client service with the ability to stay positive in interactions with clients and fellow associates. \\n\\n\\t\\n\\t\\tWelcome on-site visitors as well as answer calls and emails, determine nature of business, and refer to the appropriate associate if the need cannot be resolved in the lobby. \\n\\t\\n\\t\\n\\tProcessing account transactions effectively:\\n\\t\\n\\t\\tProcess deposits, withdrawals, and other banking transactions, verify cash and endorsements, receive proper identification for cash back and issue receipts of deposit.\\n\\t\\tExamine checks deposited and determine proper funds availability based upon regulation requirements and complete hold notices.\\n\\t\\tProcess savings withdrawals; cash checks (verify endorsement, receive proper identification and ensure validity).\\n\\t\\n\\t\\n\\tFollowing proper procedures to minimize errors and reduce fraud.\\n\\tKeeping the lobby and reception area in a neat and organized appearance for our guests.\\n\\tBuilding great rapport with Oakworth clients.\\n\\tBeing a strong team player that works collaboratively with the Oakworth team to successfully support the daily functions and strategic deliverable. \\n\\tWork in various online systems. \\n\\n\\nQualifications and Skills:\\n\\n\\n\\tAssociates degree is preferred \\n\\tFour or more years of banking experience is preferred \\n\\tProven success in previous bank branch operations role is highly preferred \\n\\tKnowledge of security and cash control procedures \\n\\tUnderstanding of general banking laws, regulations, and procedures \\n\\tExcellent verbal and written communication skills \\n\\tProficiency in Microsoft Office suite is required\\n\\n\\n&nbsp;\\n\\nOakworth has been recognized as a Best Bank to Work For by American Banker Magazine for the last nine years, with six of those holding the top spot &amp; ranking #2 in 2024 and 2025.&nbsp; To learn more about our story and what makes Oakworth unique, visit https://www.oakworth.com/.\\n\\nIf you are interested in this excellent opportunity, please send your resume to [email protected].&nbsp;&nbsp;\\n\\n#LI-DNI\\n\\nProposed Equal Employment Opportunity\\n\\nOakworth is committed to a policy of equal employment opportunity for all associates and applicants in accordance with applicable federal, state, and local law.\\n\\nAccommodations for Applicants\\n\\nAccommodations are available upon request for applicants who may need support during the hiring process. If you would like to request an accommodation, please contact&nbsp;[email protected]&nbsp;and we will be glad to assist.\\nQualifications\",\"responsibilities\":\"Oakworth Capital Bank is expanding and has an excellent opportunity for someone to join our team in Mobile, AL! We are looking for a fulltime Client Experience Specialist that will play a vital role in supporting our current &amp; future clients. An ideal candidate would meet the qualifications listed below, and more importantly, be able to demonstrate that they live by Oakworth Core Values (Golden Rule, Character, Innovative Spirit, Professionalism, Work Ethic).\\n\\nResponsibilities and Duties:\\nThis position is focused on providing an exceptional client experience when guests visit or call Oakworth Capital Bank. The Client Experience Specialist will lead our client lobby experience and is responsible for a variety of tasks including those listed below: \\n\\n\\n\\tProviding excellent client service with the ability to stay positive in interactions with clients and fellow associates. \\n\\n\\t\\n\\t\\tWelcome on-site visitors as well as answer calls and emails, determine nature of business, and refer to the appropriate associate if the need cannot be resolved in the lobby. \\n\\t\\n\\t\\n\\tProcessing account transactions effectively:\\n\\t\\n\\t\\tProcess deposits, withdrawals, and other banking transactions, verify cash and endorsements, receive proper identification for cash back and issue receipts of deposit.\\n\\t\\tExamine checks deposited and determine proper funds availability based upon regulation requirements and complete hold notices.\\n\\t\\tProcess savings withdrawals; cash checks (verify endorsement, receive proper identification and ensure validity).\\n\\t\\n\\t\\n\\tFollowing proper procedures to minimize errors and reduce fraud.\\n\\tKeeping the lobby and reception area in a neat and organized appearance for our guests.\\n\\tBuilding great rapport with Oakworth clients.\\n\\tBeing a strong team player that works collaboratively with the Oakworth team to successfully support the daily functions and strategic deliverable. \\n\\tWork in various online systems. \\n\\n\\nQualifications and Skills:\\n\\n\\n\\tAssociates degree is preferred \\n\\tFour or more years of banking experience is preferred \\n\\tProven success in previous bank branch operations role is highly preferred \\n\\tKnowledge of security and cash control procedures \\n\\tUnderstanding of general banking laws, regulations, and procedures \\n\\tExcellent verbal and written communication skills \\n\\tProficiency in Microsoft Office suite is required\\n\\n\\n&nbsp;\\n\\nOakworth has been recognized as a Best Bank to Work For by American Banker Magazine for the last nine years, with six of those holding the top spot &amp; ranking #2 in 2024 and 2025.&nbsp; To learn more about our story and what makes Oakworth unique, visit https://www.oakworth.com/.\\n\\nIf you are interested in this excellent opportunity, please send your resume to [email protected].&nbsp;&nbsp;\\n\\n#LI-DNI\\n\\nProposed Equal Employment Opportunity\\n\\nOakworth is committed to a policy of equal employment opportunity for all associates and applicants in accordance with applicable federal, state, and local law.\\n\\nAccommodations for Applicants\\n\\nAccommodations are available upon request for applicants who may need support during the hiring process. If you would like to request an accommodation, please contact&nbsp;[email protected]&nbsp;and we will be glad to assist.\\n\",\"employmentType\":\"OTHER\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"OakworthTalent\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=AFF60517A308F4247B75C9074B11ABD4\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"1 St Louis Street Suite 3200\",\"addressLocality\":\"Mobile\",\"addressRegion\":\"AL\",\"postalCode\":36602,\"addressCountry\":\"USA\"}},\"validThrough\":\"-0001-11-30\"}",
    "applyAvailable": true,
    "educationLevel": "",
    "qualifications": "",
    "descriptionTitle": "Description",
    "travelPercentage": "",
    "jobYoutubeVideoId": "",
    "legalRevisionDate": {
      "date": "2025-04-28T17:27:35.000Z",
      "timezone": "America/Chicago",
      "timezone_type": 3
    },
    "secondaryLocations": [],
    "primaryPhoneCountry": "US",
    "primaryPhoneEnabled": true,
    "qualificationsTitle": "Qualifications",
    "primaryPhoneRequired": true,
    "primaryPhoneNumberDoesNotExist": false
  },
  "preview": {
    "jobId": 330078,
    "isHotJob": false,
    "jobTitle": "Client Experience Specialist",
    "postedOn": "",
    "locations": "South Alabama - Mobile, AL 36602",
    "remoteType": "",
    "description": "Oakworth Capital Bank is expanding and has an excellent opportunity for someone to join our team in Mobile, AL! We are looking for a fulltime Client E...",
    "positionType": ""
  },
  "detail_meta": {
    "url": "https://portal-applicant-tracking.us-cent.paycomonline.net/api/ats/job-postings/330078",
    "http_status": 200,
    "content_type": "application/json",
    "response_bytes": 18483
  },
  "detail_errors": []
}