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Supervisor - Client Relations Center

Fa Eoic Saasfaprod1 Fa Ocs Oraclecloud Com CX 3001 · Manhattan, NY, United States; Office - Corporate NY - 59th Street (77) · Active · $66,560–$77,653 / year · Oracle Recruiting Cloud / Fusion HCM

Job facts

FieldValue
CompanyFa Eoic Saasfaprod1 Fa Ocs Oraclecloud Com CX 3001
TitleSupervisor - Client Relations Center
Normalized title-
Department / teamDigital - E-commerce, Traffic Acquisition
LocationManhattan, NY, United States
Work model-
Employment typeFull Time
Salary$66,560–$77,653 / year
Statusactive
ATS providerOracle Recruiting Cloud / Fusion HCM
Posted / first seen2026-05-15 / 2026-05-31
Changed / last seen2026-05-31 / 2026-06-06

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Company jobsActive postings from Fa Eoic Saasfaprod1 Fa Ocs Oraclecloud Com CX 3001.Open
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ATS provider jobsActive postings observed through Oracle Recruiting Cloud / Fusion HCM.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Manhattan.Open
Department jobsActive postings in Digital - E-commerce, Traffic Acquisition.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyFa Eoic Saasfaprod1 Fa Ocs Oraclecloud Com CX 3001
Source77cc4036-aae8-4bb7-bb22-02a38675e9f6
ATS providerOracle Recruiting Cloud / Fusion HCM

Description

Description The Team The Client Relations Center (CRC), an essential part of the eCommerce team, plays a vital role in supporting all aspects of the Hermes.com business while ensuring a seamless omnichannel experience. As the voice of the Maison, we provide expert assistance for client inquiries via phone, email, and live chat, working closely with US boutiques to deliver thoughtful, knowledgeable, and high-touch service. The Opportunity: As a CRC Supervisor, you will play a critical role in leading and developing our front-line ambassadors. You will oversee daily operations, support service excellence, and act as a key partner in building a high-performance, client-first culture. You will serve as a third point of escalation for complex cases, a quality ambassador, and a mentor who helps shape the team through coaching, performance development, and process enhancement. You will be responsible for guiding a team of coordinators to ensure a seamless omnichannel client experience. You will partner closely with Training, eCommerce, and Leadership teams to uphold brand values and continuously improve service. The CRC Supervisor is based in the E59 New York, NY Corporate Office. About the Role: Supervise day-to-day contact volume across all channels (phone, email, chat), ensuring timely and accurate resolution of inquiries Lead by example, providing hands-on support to clients and guiding the team through escalated or sensitive situations Deliver regular Quality Assurance of emails and calls to uphold brand standards and identify coaching opportunities Review data to identify performance trends, client pain points, and areas for optimization Foster a culture of curiosity, ownership, and commitment to excellence through continuous improvement Partner with Training and eCommerce teams to enhance product knowledge, omnichannel processes, and service excellence Provide real-time coaching and contribute to team trainings and quarterly team meetings Monitor daily/weekly/monthly team performance, KPI dashboards and workflow compliance Jump into the queue when needed and assist with special projects or operational priorities Take part in hiring, onboarding, and mentoring new team members Flexible weekend availability required to meet business needs All other duties assigned by leadership Supervisory Responsibility: No direct reports, but responsible for frontline team support and guidance Budget Responsibility: No Decision Making Responsibility: Yes, makes decisions related to customer experience, service escalations and follow-up protocol About You (or Preferred Skills): Minimum 3 years of client service or contact center experience required, preferably in a luxury or high-touch setting Proven ability to guide others, exercise sound judgment and prioritize effectively in a fast-paced environment Excellent verbal and written communication skills Proficiency in Microsoft Office (Excel, Word, PowerPoint, etc.) Collaborative spirit and strong worth ethic; thrives in a dynamic, team-oriented culture Knowledge of French is a plus The salary range for this position is $66,560 - $77,653 annually. Actual rates are determined based on the job, location, and individual experience. Hermès is proud to offer a variety of benefits to support the needs of our employees and their families, including: Commission and bonus incentives based on sales performance Medical, Dental, Vision Life Insurance and Disability Paid time off (annual vacation of 15 days, 11 company holidays, 3 floating holidays, 2 wellbeing days, and sick & safe time) Paid Parental leave and transition time 401(k) and Roth Retirement plan with company matching and profit sharing Various voluntary benefits such as flexible spending accounts, fitness reimbursement, voluntary life insurance Product discount and EAP resources Access to Calm App, Health Advocate, Family Building Support and more! We are looking for a candidate that has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations. Company Overview: Since 1837, Hermès has remained faithful to its artisan business model and humanist values. We place people at the heart of what we do and aspire to make a positive impact on the world. The freedom to create, the constant search for beautiful materials, the transmission of a savoir-faire of excellence and the aesthetic of functionality define the singularity of Hermès, a house dedicated to making highly-crafted, beautiful objects made to stand the test of time. An independent, family-owned company, Hermès is dedicated to keeping production in France through its 42 workshops, The Hermès organization is also a truly global community with a network of 310 stores in 49 countries. Hermès employs more than 15,000 people worldwide with over 6,000 of the workforce being Hermès craftspeople engaged in making artisanal products, nurturing a 180+ year tradition of creativity and innovation. At Hermès, our actions for sustainable development and corporate social responsibility are founded in values passed down by generations of humble artisans who have shaped the story of our house and the integrity of our objects. The roots of Hermès’ success and longevity lie in a sense of responsibility; a quest for authenticity and respect for time and preservation of natural resources. All at Hermès wish to leave a positive footprint on the world, a mission that’s at the heart of our commitment to progress. This narrative can be experienced in a series of shorts films “Footsteps Across the World” available on our website. Link here . Our Commitment: Family is at the heart of Hermès. At Hermès of Paris, we are committed to being a Maison for All, a home where we make efforts to generate, support and advance the values of diversity, inclusion and family both within our own walls and in the wider world. At Hermès of Paris we look to create a diverse workforce of talented and unique individuals with different backgrounds, skillsets and worldviews that will enrich our Hermès of Paris family. We support our individual team members personal and professional success through a culture that values equality, individuality and fairness and through an environment where individuals can thrive and feel comfortable being their authentic selves. Beyond the walls of our Maison, we advance our DIF values through the work that we do in partnership with our community and non-profit partners. At Hermès of Paris, we are proud to be an equal opportunity workplace. It is the policy of Hermès of Paris, Inc. that applicants for employment are recruited, selected and hired on the basis of individual merit and ability with respect to positions being filled and potential for promotion or transfer which may be expected to develop. Applicants are recruited, selected and hired without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. In addition, personnel procedures and practices with regard to training, promotion, transfer, compensation, demotion, lay off or termination are to be administered with due regard to job performance, experience and qualifications, but without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. Hermès of Paris, Inc. also provides reasonable accommodations to qualified individuals with disabilities, in accordance with applicable laws. We collect personal information (PI) from you in connection with your application for employment with Hermes, including the following categories of PI: identifiers, personal records, commercial information, professional or employment information, non-public education records, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment. For additional details or if you have questions, contact us at [email protected] . Please do not submit resumes or applications to this email address. Organization Hermès of Paris (HOP), the United States subsidiary, opened its first boutique in Beverly Hills in 1972. Today, the company operates 39 boutiques and an accessories pop-up shop, in addition to a Distribution & Service Center located in New Jersey. The Corporate Headquarters is situated in the heart of New York City, in close proximity to the Client Relations Center and Campus Hermès, the company’s training center. Hermès of Paris also maintains a regional Corporate Office in Beverly Hills. The organization employs more than 1,500 associates, and this number continues to grow. The subsidiary’s expansion is supported and guided by President & Chief Executive Officer Diane Mahady and the Senior Leadership Team. We are proud to be an equal opportunity workplace. It is the policy of HOP, that applicants for employment are recruited, selected and hired on the basis of individual merit and ability with respect to positions being filled and potential for promotion or transfer which may be expected to develop. Applicants are recruited, selected and hired without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. In addition, personnel procedures and practices with regard to training, promotion, transfer, compensation, demotion, lay off or termination are to be administered with due regard to job performance, experience and qualifications, but without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. HOP also provides reasonable accommodations to qualified individuals with disabilities, in accordance with applicable laws. Company A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs nearly 25,185 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources. Sixteen artisanal métiers feed the creativity of the house, whose collections are presented in over 300 stores around the world.

Full job record

Job IDde624b2eb50342d522c1e11a388f561f95bbea09
Org ID8233b667-44eb-482c-be6e-fa2738208ad7
Source ID77cc4036-aae8-4bb7-bb22-02a38675e9f6
Board ID77cc4036-aae8-4bb7-bb22-02a38675e9f6
Provideroracle_hcm
Provider Job Key22080
TitleSupervisor - Client Relations Center
Normalized Title—
Statusactive
Activeyes
Location TextManhattan, NY, United States; Office - Corporate NY - 59th Street (77)
DepartmentDigital - E-commerce, Traffic Acquisition
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
RegionNY
CityManhattan
Salary Rawsalary range for this position is $66,560 - $77,653 annually
Salary Min66,560
Salary Max77,653
Salary CurrencyUSD
Salary Periodyear
Source URLhttps://fa-eoic-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/fr/sites/CX_3001/job/22080
Apply URLhttps://fa-eoic-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/fr/sites/CX_3001/job/22080
First Seen At2026-05-31 18:02:14Z
Last Seen At2026-06-06 11:09:14Z
Last Checked At2026-06-06 11:09:14Z
Last Changed At2026-05-31 18:02:14Z
Inactive At—
Source Posted At2026-05-15 20:59:31Z
Source Updated At—
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    "ExternalDescriptionStr": "<p class=\"Secondarylabels\"><span style=\"color: rgb(227, 108, 10);\"><span style=\"font-size: 11pt;\"><u>The Team</u></span></span></p><p class=\"Secondarylabels\"><span style=\"color: windowtext;\"><span style=\"font-weight: normal;\">The Client Relations Center (CRC), an essential part of the eCommerce team, plays a vital role in supporting all aspects of the Hermes.com business while ensuring a seamless omnichannel experience. As the voice of the Maison, we provide expert assistance for client inquiries via phone, email, and live chat, working closely with US boutiques to deliver thoughtful, knowledgeable, and high-touch service.</span></span></p><p class=\"Secondarylabels\">&nbsp;</p><p class=\"Secondarylabels\"><span style=\"color: rgb(227, 108, 10);\"><span style=\"font-size: 11pt;\"><u>The Opportunity:</u></span></span></p><p class=\"Secondarylabels\"><span style=\"color: windowtext;\"><span style=\"font-weight: normal;\">As a CRC Supervisor, you will play a critical role in leading and developing our front-line ambassadors. You will oversee daily operations, support service excellence, and act as a key partner in building a high-performance, client-first culture.</span></span><span style=\"font-weight: normal;\"> You will serve as a third point of escalation for complex cases, a quality ambassador, and a mentor who helps shape the team through coaching, performance development, and process enhancement.</span></p><p class=\"Secondarylabels\"><span style=\"color: windowtext;\"><span style=\"font-weight: normal;\">You will be responsible for guiding a team of coordinators to ensure a seamless omnichannel client experience. You will partner closely with Training, eCommerce, and Leadership teams to uphold brand values and continuously improve service.</span></span></p><p class=\"Secondarylabels\"><span style=\"color: windowtext;\"><span style=\"font-weight: normal;\">The CRC Supervisor is based in the E59 New York, NY Corporate Office.</span></span></p><p class=\"Secondarylabels\">&nbsp;</p><p class=\"Secondarylabels\"><span style=\"color: rgb(227, 108, 10);\"><span style=\"font-size: 11pt;\"><u>About the Role:&nbsp;</u></span></span></p><ul style=\"list-style-type: disc;\"><li>Supervise day-to-day contact volume across all channels (phone, email, chat), ensuring timely and accurate resolution of inquiries</li><li>Lead by example, providing hands-on support to clients and guiding the team through escalated or sensitive situations</li><li>Deliver regular Quality Assurance of emails and calls to uphold brand standards and identify coaching opportunities</li><li>Review data to identify performance trends, client pain points, and areas for optimization</li><li>Foster a culture of curiosity, ownership, and commitment to excellence through continuous improvement&nbsp;</li><li>Partner with Training and eCommerce teams to enhance product knowledge, omnichannel processes, and service excellence</li><li>Provide real-time coaching and contribute to team trainings and quarterly team meetings</li><li>Monitor daily/weekly/monthly team performance, KPI dashboards and workflow compliance</li><li>Jump into the queue when needed and assist with special projects or operational priorities</li><li>Take part in hiring, onboarding, and mentoring new team members&nbsp;</li><li>Flexible weekend availability required to meet business needs</li><li>All other duties assigned by leadership</li></ul><p>&nbsp;</p><p class=\"Secondarylabels\"><span style=\"color: rgb(227, 108, 10);\"><span style=\"font-size: 11pt;\"><u>Supervisory Responsibility:</u></span><i><span style=\"font-weight: normal;\">&nbsp;</span></i></span></p><ul style=\"list-style-type: disc;\"><li>No direct reports, but responsible for frontline team support and guidance</li></ul><p>&nbsp;</p><p class=\"Secondarylabels\"><span style=\"color: rgb(227, 108, 10);\"><span style=\"font-size: 11pt;\"><u>Budget Responsibility:</u></span><i><span style=\"font-weight: normal;\">&nbsp;</span></i></span></p><ul style=\"list-style-type: disc;\"><li>No</li></ul><p>&nbsp;</p><p class=\"Secondarylabels\"><span style=\"color: rgb(227, 108, 10);\"><span style=\"font-size: 11pt;\"><u>Decision Making Responsibility:</u></span><i><span style=\"font-weight: normal;\">&nbsp;</span></i></span></p><ul style=\"list-style-type: disc;\"><li>Yes, makes decisions related to customer experience, service escalations and follow-up protocol</li></ul><p>&nbsp;</p><p class=\"Secondarylabels\"><span style=\"color: rgb(227, 108, 10);\"><span style=\"font-size: 11pt;\"><u>About You (or Preferred Skills):</u></span><i><span style=\"font-weight: normal;\">&nbsp;</span></i></span></p><ul style=\"list-style-type: disc;\"><li>Minimum 3 years of client service or contact center experience required, preferably in a luxury or high-touch setting</li><li>Proven ability to guide others, exercise sound judgment and prioritize effectively in a fast-paced environment</li><li>Excellent verbal and written communication skills&nbsp;</li><li>Proficiency in Microsoft Office (Excel, Word, PowerPoint, etc.)&nbsp;</li><li>Collaborative spirit and strong worth ethic; thrives in a dynamic, team-oriented culture</li><li>Knowledge of French is a plus</li></ul><p>&nbsp;</p><p style=\"-webkit-text-stroke-width: 0px; border: 0px; color: rgb(68, 68, 68); font-family: Manrope, Arial, sans-serif; font-feature-settings: inherit; font-kerning: inherit; font-language-override: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: 16px; font-stretch: inherit; font-style: normal; font-variant-alternates: inherit; font-variant-caps: normal; font-variant-east-asian: inherit; font-variant-emoji: inherit; font-variant-ligatures: normal; font-variant-numeric: inherit; font-variant-position: inherit; font-variation-settings: inherit; font-weight: 400; letter-spacing: normal; line-height: 24px; margin: 0px; orphans: 2; padding: 0px; scrollbar-width: thin; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; vertical-align: baseline; white-space: normal; widows: 2; word-spacing: 0px;\">&nbsp;</p><p style=\"-webkit-text-stroke-width: 0px; border: 0px; color: rgb(68, 68, 68); font-family: Manrope, Arial, sans-serif; font-feature-settings: inherit; font-kerning: inherit; font-language-override: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: 16px; font-stretch: inherit; font-style: normal; font-variant-alternates: inherit; font-variant-caps: normal; font-variant-east-asian: inherit; font-variant-emoji: inherit; font-variant-ligatures: normal; font-variant-numeric: inherit; font-variant-position: inherit; font-variation-settings: inherit; font-weight: 400; letter-spacing: normal; line-height: 24px; margin: 0px; orphans: 2; padding: 0px; scrollbar-width: thin; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; vertical-align: baseline; white-space: normal; widows: 2; word-spacing: 0px;\">The salary range for this position is <span style=\"font-family: Aptos, sans-serif;\"><span style=\"font-size: 12pt;\">$66,560 - $77,653</span></span>&nbsp;annually. Actual rates are determined based on the job, location, and individual experience.&nbsp;<br>&nbsp;</p><p style=\"-webkit-text-stroke-width: 0px; border: 0px; color: rgb(68, 68, 68); font-family: Manrope, Arial, sans-serif; font-feature-settings: inherit; font-kerning: inherit; font-language-override: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: 16px; font-stretch: inherit; font-style: normal; font-variant-alternates: inherit; font-variant-caps: normal; font-variant-east-asian: inherit; font-variant-emoji: inherit; font-variant-ligatures: normal; font-variant-numeric: inherit; font-variant-position: inherit; font-variation-settings: inherit; font-weight: 400; letter-spacing: normal; line-height: 24px; margin: 0px; orphans: 2; padding: 0px; scrollbar-width: thin; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; vertical-align: baseline; white-space: normal; widows: 2; word-spacing: 0px;\">&nbsp;</p><p style=\"-webkit-text-stroke-width: 0px; border: 0px; color: rgb(68, 68, 68); font-family: Manrope, Arial, sans-serif; font-feature-settings: inherit; font-kerning: inherit; font-language-override: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: 16px; font-stretch: inherit; font-style: normal; font-variant-alternates: inherit; font-variant-caps: normal; font-variant-east-asian: inherit; font-variant-emoji: inherit; font-variant-ligatures: normal; font-variant-numeric: inherit; font-variant-position: inherit; font-variation-settings: inherit; font-weight: 400; letter-spacing: normal; line-height: 24px; margin: 0px; orphans: 2; padding: 0px; scrollbar-width: thin; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; vertical-align: baseline; white-space: normal; widows: 2; word-spacing: 0px;\"><i style=\"border: 0px; font-family: inherit; font-feature-settings: inherit; font-kerning: inherit; font-language-override: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: inherit; font-stretch: inherit; font-variant: inherit; font-variation-settings: inherit; font-weight: inherit; line-height: inherit; margin: 0px; padding: 0px; scrollbar-width: thin; vertical-align: baseline;\">Hermès is proud to offer a variety of benefits to support the needs of our employees and their families, including:</i></p><ul style=\"-webkit-text-stroke-width: 0px; border: 0px; color: rgb(68, 68, 68); font-family: Manrope, Arial, sans-serif; font-feature-settings: inherit; font-kerning: inherit; font-language-override: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: 16px; font-stretch: inherit; font-style: normal; font-variant-alternates: inherit; font-variant-caps: normal; font-variant-east-asian: inherit; font-variant-emoji: inherit; font-variant-ligatures: normal; font-variant-numeric: inherit; font-variant-position: inherit; font-variation-settings: inherit; font-weight: 400; letter-spacing: normal; line-height: 24px; list-style: outside disc; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; orphans: 2; padding: 0px 0px 0px 1.3em; scrollbar-width: thin; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; vertical-align: baseline; white-space: normal; widows: 2; word-spacing: 0px;\"><li style=\"border: 0px; font: inherit; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; padding: 0px; scrollbar-width: thin; vertical-align: baseline;\"><p style=\"border: 0px; color: rgb(68, 68, 68); font-family: inherit; font-feature-settings: inherit; font-kerning: inherit; font-language-override: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: 16px; font-stretch: inherit; font-style: inherit; font-variant: inherit; font-variation-settings: inherit; font-weight: inherit; line-height: 24px; margin: 0px; padding: 0px; scrollbar-width: thin; vertical-align: baseline;\"><i style=\"border: 0px; font-family: inherit; font-feature-settings: inherit; font-kerning: inherit; font-language-override: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: inherit; font-stretch: inherit; font-variant: inherit; font-variation-settings: inherit; font-weight: inherit; line-height: inherit; margin: 0px; padding: 0px; scrollbar-width: thin; vertical-align: baseline;\">Commission and bonus incentives based on sales performance</i></p></li><li style=\"border: 0px; font: inherit; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; padding: 0px; scrollbar-width: thin; vertical-align: baseline;\"><p style=\"border: 0px; color: rgb(68, 68, 68); font-family: inherit; font-feature-settings: inherit; font-kerning: inherit; font-language-override: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: 16px; font-stretch: inherit; font-style: inherit; font-variant: inherit; font-variation-settings: inherit; font-weight: inherit; line-height: 24px; margin: 0px; padding: 0px; scrollbar-width: thin; vertical-align: baseline;\"><i style=\"border: 0px; font-family: inherit; font-feature-settings: inherit; font-kerning: inherit; font-language-override: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: inherit; font-stretch: inherit; font-variant: inherit; font-variation-settings: inherit; font-weight: inherit; line-height: inherit; margin: 0px; padding: 0px; scrollbar-width: thin; vertical-align: baseline;\">Medical, Dental, Vision</i></p></li><li style=\"border: 0px; font: inherit; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; padding: 0px; scrollbar-width: thin; vertical-align: baseline;\"><p style=\"border: 0px; color: rgb(68, 68, 68); font-family: inherit; font-feature-settings: inherit; font-kerning: inherit; font-language-override: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: 16px; font-stretch: inherit; font-style: inherit; font-variant: inherit; font-variation-settings: inherit; font-weight: inherit; line-height: 24px; margin: 0px; padding: 0px; scrollbar-width: thin; vertical-align: baseline;\"><i style=\"border: 0px; font-family: inherit; font-feature-settings: inherit; font-kerning: inherit; font-language-override: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: inherit; font-stretch: inherit; font-variant: inherit; font-variation-settings: inherit; font-weight: inherit; line-height: inherit; margin: 0px; padding: 0px; scrollbar-width: thin; vertical-align: baseline;\">Life Insurance and Disability</i></p></li><li style=\"border: 0px; font: inherit; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; padding: 0px; scrollbar-width: thin; vertical-align: baseline;\"><p style=\"border: 0px; color: rgb(68, 68, 68); font-family: inherit; font-feature-settings: inherit; font-kerning: inherit; font-language-override: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: 16px; font-stretch: inherit; font-style: inherit; font-variant: inherit; font-variation-settings: inherit; font-weight: inherit; line-height: 24px; margin: 0px; padding: 0px; scrollbar-width: thin; vertical-align: baseline;\"><i style=\"border: 0px; font-family: inherit; font-feature-settings: inherit; font-kerning: inherit; font-language-override: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: inherit; font-stretch: inherit; font-variant: inherit; font-variation-settings: inherit; font-weight: inherit; line-height: inherit; margin: 0px; padding: 0px; scrollbar-width: thin; vertical-align: baseline;\">Paid time off (annual vacation of 15 days, 11 company holidays, 3 floating holidays, 2 wellbeing days, and sick &amp; safe time)</i></p></li><li style=\"border: 0px; font: inherit; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; padding: 0px; scrollbar-width: thin; vertical-align: baseline;\"><p style=\"border: 0px; color: rgb(68, 68, 68); font-family: inherit; font-feature-settings: inherit; font-kerning: inherit; font-language-override: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: 16px; font-stretch: inherit; font-style: inherit; font-variant: inherit; font-variation-settings: inherit; font-weight: inherit; line-height: 24px; margin: 0px; padding: 0px; scrollbar-width: thin; vertical-align: baseline;\"><i style=\"border: 0px; font-family: inherit; font-feature-settings: inherit; font-kerning: inherit; font-language-override: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: inherit; font-stretch: inherit; font-variant: inherit; font-variation-settings: inherit; font-weight: inherit; line-height: inherit; margin: 0px; padding: 0px; scrollbar-width: thin; vertical-align: baseline;\">Paid Parental leave and transition time</i></p></li><li style=\"border: 0px; font: inherit; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; padding: 0px; scrollbar-width: thin; vertical-align: baseline;\"><p style=\"border: 0px; color: rgb(68, 68, 68); font-family: inherit; font-feature-settings: inherit; font-kerning: inherit; font-language-override: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: 16px; font-stretch: inherit; font-style: inherit; font-variant: inherit; font-variation-settings: inherit; font-weight: inherit; line-height: 24px; margin: 0px; padding: 0px; scrollbar-width: thin; vertical-align: baseline;\"><i style=\"border: 0px; font-family: inherit; font-feature-settings: inherit; font-kerning: inherit; font-language-override: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: inherit; font-stretch: inherit; font-variant: inherit; font-variation-settings: inherit; font-weight: inherit; line-height: inherit; margin: 0px; padding: 0px; scrollbar-width: thin; vertical-align: baseline;\">401(k) and Roth Retirement plan with company matching and profit sharing</i></p></li><li style=\"border: 0px; font: inherit; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; padding: 0px; scrollbar-width: thin; vertical-align: baseline;\"><p style=\"border: 0px; color: rgb(68, 68, 68); font-family: inherit; font-feature-settings: inherit; font-kerning: inherit; font-language-override: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: 16px; font-stretch: inherit; font-style: inherit; font-variant: inherit; font-variation-settings: inherit; font-weight: inherit; line-height: 24px; margin: 0px; padding: 0px; scrollbar-width: thin; vertical-align: baseline;\"><i style=\"border: 0px; font-family: inherit; font-feature-settings: inherit; font-kerning: inherit; font-language-override: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: inherit; font-stretch: inherit; font-variant: inherit; font-variation-settings: inherit; font-weight: inherit; line-height: inherit; margin: 0px; padding: 0px; scrollbar-width: thin; vertical-align: baseline;\">Various voluntary benefits such as flexible spending accounts, fitness reimbursement, voluntary life insurance</i></p></li><li style=\"border: 0px; font: inherit; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; padding: 0px; scrollbar-width: thin; vertical-align: baseline;\"><p style=\"border: 0px; color: rgb(68, 68, 68); font-family: inherit; font-feature-settings: inherit; font-kerning: inherit; font-language-override: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: 16px; font-stretch: inherit; font-style: inherit; font-variant: inherit; font-variation-settings: inherit; font-weight: inherit; line-height: 24px; margin: 0px; padding: 0px; scrollbar-width: thin; vertical-align: baseline;\"><i style=\"border: 0px; font-family: inherit; font-feature-settings: inherit; font-kerning: inherit; font-language-override: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: inherit; font-stretch: inherit; font-variant: inherit; font-variation-settings: inherit; font-weight: inherit; line-height: inherit; margin: 0px; padding: 0px; scrollbar-width: thin; vertical-align: baseline;\">Product discount and EAP resources</i></p></li><li style=\"border: 0px; font: inherit; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; padding: 0px; scrollbar-width: thin; vertical-align: baseline;\"><p style=\"border: 0px; color: rgb(68, 68, 68); font-family: inherit; font-feature-settings: inherit; font-kerning: inherit; font-language-override: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: 16px; font-stretch: inherit; font-style: inherit; font-variant: inherit; font-variation-settings: inherit; font-weight: inherit; line-height: 24px; margin: 0px; padding: 0px; scrollbar-width: thin; vertical-align: baseline;\"><i style=\"border: 0px; font-family: inherit; font-feature-settings: inherit; font-kerning: inherit; font-language-override: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: inherit; font-stretch: inherit; font-variant: inherit; font-variation-settings: inherit; font-weight: inherit; line-height: inherit; margin: 0px; padding: 0px; scrollbar-width: thin; vertical-align: baseline;\">Access to Calm App, Health Advocate, Family Building Support and more!&nbsp;</i><br>&nbsp;</p></li></ul><p style=\"-webkit-text-stroke-width: 0px; border: 0px; color: rgb(68, 68, 68); font-family: Manrope, Arial, sans-serif; font-feature-settings: inherit; font-kerning: inherit; font-language-override: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: 16px; font-stretch: inherit; font-style: normal; font-variant-alternates: inherit; font-variant-caps: normal; font-variant-east-asian: inherit; font-variant-emoji: inherit; font-variant-ligatures: normal; font-variant-numeric: inherit; font-variant-position: inherit; font-variation-settings: inherit; font-weight: 400; letter-spacing: normal; line-height: 24px; margin: 0px; orphans: 2; padding: 0px; scrollbar-width: thin; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; vertical-align: baseline; white-space: normal; widows: 2; word-spacing: 0px;\">&nbsp;</p><p style=\"-webkit-text-stroke-width: 0px; border: 0px; color: rgb(68, 68, 68); font-family: Manrope, Arial, sans-serif; font-feature-settings: inherit; font-kerning: inherit; font-language-override: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: 16px; font-stretch: inherit; font-style: normal; font-variant-alternates: inherit; font-variant-caps: normal; font-variant-east-asian: inherit; font-variant-emoji: inherit; font-variant-ligatures: normal; font-variant-numeric: inherit; font-variant-position: inherit; font-variation-settings: inherit; font-weight: 400; letter-spacing: normal; line-height: 24px; margin: 0px; orphans: 2; padding: 0px; scrollbar-width: thin; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; vertical-align: baseline; white-space: normal; widows: 2; word-spacing: 0px;\">We are looking for a candidate that has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations.</p><p style=\"-webkit-text-stroke-width: 0px; border: 0px; color: rgb(68, 68, 68); font-family: Manrope, Arial, sans-serif; font-feature-settings: inherit; font-kerning: inherit; font-language-override: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: 16px; font-stretch: inherit; font-style: normal; font-variant-alternates: inherit; font-variant-caps: normal; font-variant-east-asian: inherit; font-variant-emoji: inherit; font-variant-ligatures: normal; font-variant-numeric: inherit; font-variant-position: inherit; font-variation-settings: inherit; font-weight: 400; letter-spacing: normal; line-height: 24px; margin: 0px; orphans: 2; padding: 0px; scrollbar-width: thin; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; vertical-align: baseline; white-space: normal; widows: 2; word-spacing: 0px;\">&nbsp;</p><p style=\"-webkit-text-stroke-width: 0px; border: 0px; color: rgb(68, 68, 68); font-family: Manrope, Arial, sans-serif; font-feature-settings: inherit; font-kerning: inherit; font-language-override: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: 16px; font-stretch: inherit; font-style: normal; font-variant-alternates: inherit; font-variant-caps: normal; font-variant-east-asian: inherit; font-variant-emoji: inherit; font-variant-ligatures: normal; font-variant-numeric: inherit; font-variant-position: inherit; font-variation-settings: inherit; font-weight: 400; letter-spacing: normal; line-height: 24px; margin: 0px; orphans: 2; padding: 0px; scrollbar-width: thin; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; vertical-align: baseline; white-space: normal; widows: 2; word-spacing: 0px;\">&nbsp;</p><p style=\"-webkit-text-stroke-width: 0px; border: 0px; color: rgb(68, 68, 68); font-family: Manrope, Arial, sans-serif; font-feature-settings: inherit; font-kerning: inherit; font-language-override: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: 16px; font-stretch: inherit; font-style: normal; font-variant-alternates: inherit; font-variant-caps: normal; font-variant-east-asian: inherit; font-variant-emoji: inherit; font-variant-ligatures: normal; font-variant-numeric: inherit; font-variant-position: inherit; font-variation-settings: inherit; font-weight: 400; letter-spacing: normal; line-height: 24px; margin: 0px; orphans: 2; padding: 0px; scrollbar-width: thin; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; vertical-align: baseline; white-space: normal; widows: 2; word-spacing: 0px;\"><strong style=\"border: 0px; font-family: inherit; font-feature-settings: inherit; font-kerning: inherit; font-language-override: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: inherit; font-stretch: inherit; font-style: inherit; font-variant: inherit; font-variation-settings: inherit; line-height: inherit; margin: 0px; padding: 0px; scrollbar-width: thin; vertical-align: baseline;\"><u>Company Overview:</u></strong></p><p style=\"-webkit-text-stroke-width: 0px; border: 0px; color: rgb(68, 68, 68); font-family: Manrope, Arial, sans-serif; font-feature-settings: inherit; font-kerning: inherit; font-language-override: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: 16px; font-stretch: inherit; font-style: normal; font-variant-alternates: inherit; font-variant-caps: normal; font-variant-east-asian: inherit; font-variant-emoji: inherit; font-variant-ligatures: normal; font-variant-numeric: inherit; font-variant-position: inherit; font-variation-settings: inherit; font-weight: 400; letter-spacing: normal; line-height: 24px; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; orphans: 2; padding: 0px; scrollbar-width: thin; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; vertical-align: baseline; white-space: normal; widows: 2; word-spacing: 0px;\">Since 1837, Hermès has remained faithful to its artisan business model and humanist values. We place people at the heart of what we do and aspire to make a positive impact on the world. The freedom to create, the constant search for beautiful materials, the transmission of a savoir-faire of excellence and the aesthetic of functionality define the singularity of Hermès, a house dedicated to making highly-crafted, beautiful objects made to stand the test of time.</p><p style=\"-webkit-text-stroke-width: 0px; border: 0px; color: rgb(68, 68, 68); font-family: Manrope, Arial, sans-serif; font-feature-settings: inherit; font-kerning: inherit; font-language-override: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: 16px; font-stretch: inherit; font-style: normal; font-variant-alternates: inherit; font-variant-caps: normal; font-variant-east-asian: inherit; font-variant-emoji: inherit; font-variant-ligatures: normal; font-variant-numeric: inherit; font-variant-position: inherit; font-variation-settings: inherit; font-weight: 400; letter-spacing: normal; line-height: 24px; margin: 0px; orphans: 2; padding: 0px; scrollbar-width: thin; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; vertical-align: baseline; white-space: normal; widows: 2; word-spacing: 0px;\">&nbsp;</p><p class=\"Secondarylabels\">An independent, family-owned company, Hermès is dedicated to keeping production in France through its 42 workshops, The Hermès organization is also a truly global community with a network of 310 stores in 49 countries. Hermès employs more than 15,000 people worldwide with over 6,000 of the workforce being Hermès craftspeople engaged in making artisanal products, nurturing a 180+ year tradition of creativity and innovation.&nbsp;</p><p>At Hermès, our actions for sustainable development and corporate social responsibility are founded in values passed down by generations of humble artisans who have shaped the story of our house and the integrity of our objects. The roots of Hermès’ success and longevity lie in a sense of responsibility; a quest for authenticity and respect for time and preservation of natural resources. All at Hermès wish to leave a positive footprint on the world, a mission that’s at the heart of our commitment to progress. This narrative can be experienced in a series of shorts films “Footsteps Across the World” available on our website. Link <a href=\"https://www.hermes.com/us/en/story/135446-footsteps-across-the-world/\">here</a>.</p><p>&nbsp;</p><p style=\"-webkit-text-stroke-width: 0px; border: 0px; color: rgb(68, 68, 68); font-family: Manrope, Arial, sans-serif; font-feature-settings: inherit; font-kerning: inherit; font-language-override: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: 16px; font-stretch: inherit; font-style: normal; font-variant-alternates: inherit; font-variant-caps: normal; font-variant-east-asian: inherit; font-variant-emoji: inherit; font-variant-ligatures: normal; font-variant-numeric: inherit; font-variant-position: inherit; font-variation-settings: inherit; font-weight: 400; letter-spacing: normal; line-height: 24px; margin: 0px; orphans: 2; padding: 0px; scrollbar-width: thin; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; vertical-align: baseline; white-space: normal; widows: 2; word-spacing: 0px;\"><strong style=\"border: 0px; font-family: inherit; font-feature-settings: inherit; font-kerning: inherit; font-language-override: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: inherit; font-stretch: inherit; font-style: inherit; font-variant: inherit; font-variation-settings: inherit; line-height: inherit; margin: 0px; padding: 0px; scrollbar-width: thin; vertical-align: baseline;\"><u>Our Commitment:</u></strong></p><p style=\"-webkit-text-stroke-width: 0px; border: 0px; color: rgb(68, 68, 68); font-family: Manrope, Arial, sans-serif; font-feature-settings: inherit; font-kerning: inherit; font-language-override: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: 16px; font-stretch: inherit; font-style: normal; font-variant-alternates: inherit; font-variant-caps: normal; font-variant-east-asian: inherit; font-variant-emoji: inherit; font-variant-ligatures: normal; font-variant-numeric: inherit; font-variant-position: inherit; font-variation-settings: inherit; font-weight: 400; letter-spacing: normal; line-height: 24px; margin: 0px; orphans: 2; padding: 0px; scrollbar-width: thin; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; vertical-align: baseline; white-space: normal; widows: 2; word-spacing: 0px;\">Family is at the heart of Hermès. At Hermès of Paris, we are committed to being a Maison for All, a home where we make efforts to generate, support and advance the values of diversity, inclusion and family both within our own walls and in the wider world. At Hermès of Paris we look to create a diverse workforce of talented and unique individuals with different backgrounds, skillsets and worldviews that will enrich our Hermès of Paris family. We support our individual team members personal and professional success through a culture that values equality, individuality and fairness and through an environment where individuals can thrive and feel comfortable being their authentic selves. Beyond the walls of our Maison, we advance our DIF values through the work that we do in partnership with our community and non-profit partners.</p><p style=\"-webkit-text-stroke-width: 0px; border: 0px; color: rgb(68, 68, 68); font-family: Manrope, Arial, sans-serif; font-feature-settings: inherit; font-kerning: inherit; font-language-override: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: 16px; font-stretch: inherit; font-style: normal; font-variant-alternates: inherit; font-variant-caps: normal; font-variant-east-asian: inherit; font-variant-emoji: inherit; font-variant-ligatures: normal; font-variant-numeric: inherit; font-variant-position: inherit; font-variation-settings: inherit; font-weight: 400; letter-spacing: normal; line-height: 24px; margin: 0px; orphans: 2; padding: 0px; scrollbar-width: thin; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; vertical-align: baseline; white-space: normal; widows: 2; word-spacing: 0px;\">&nbsp;</p><p style=\"-webkit-text-stroke-width: 0px; border: 0px; color: rgb(68, 68, 68); font-family: Manrope, Arial, sans-serif; font-feature-settings: inherit; font-kerning: inherit; font-language-override: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: 16px; font-stretch: inherit; font-style: normal; font-variant-alternates: inherit; font-variant-caps: normal; font-variant-east-asian: inherit; font-variant-emoji: inherit; font-variant-ligatures: normal; font-variant-numeric: inherit; font-variant-position: inherit; font-variation-settings: inherit; font-weight: 400; letter-spacing: normal; line-height: 24px; margin: 0px; orphans: 2; padding: 0px; scrollbar-width: thin; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; vertical-align: baseline; white-space: normal; widows: 2; word-spacing: 0px;\">At Hermès of Paris, we are proud to be an equal opportunity workplace. It is the policy of Hermès of Paris, Inc. that applicants for employment are recruited, selected and hired on the basis of individual merit and ability with respect to positions being filled and potential for promotion or transfer which may be expected to develop. Applicants are recruited, selected and hired without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. In addition, personnel procedures and practices with regard to training, promotion, transfer, compensation, demotion, lay off or termination are to be administered with due regard to job performance, experience and qualifications, but without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. Hermès of Paris, Inc. also provides reasonable accommodations to qualified individuals with disabilities, in accordance with applicable laws.</p><p style=\"-webkit-text-stroke-width: 0px; border: 0px; color: rgb(68, 68, 68); font-family: Manrope, Arial, sans-serif; font-feature-settings: inherit; font-kerning: inherit; font-language-override: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: 16px; font-stretch: inherit; font-style: normal; font-variant-alternates: inherit; font-variant-caps: normal; font-variant-east-asian: inherit; font-variant-emoji: inherit; font-variant-ligatures: normal; font-variant-numeric: inherit; font-variant-position: inherit; font-variation-settings: inherit; font-weight: 400; letter-spacing: normal; line-height: 24px; margin: 0px; orphans: 2; padding: 0px; scrollbar-width: thin; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; vertical-align: baseline; white-space: normal; widows: 2; word-spacing: 0px;\">&nbsp;</p><p style=\"-webkit-text-stroke-width: 0px; border: 0px; color: rgb(68, 68, 68); font-family: Manrope, Arial, sans-serif; font-feature-settings: inherit; font-kerning: inherit; font-language-override: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: 16px; font-stretch: inherit; font-style: normal; font-variant-alternates: inherit; font-variant-caps: normal; font-variant-east-asian: inherit; font-variant-emoji: inherit; font-variant-ligatures: normal; font-variant-numeric: inherit; font-variant-position: inherit; font-variation-settings: inherit; font-weight: 400; letter-spacing: normal; line-height: 24px; margin: 0px; orphans: 2; padding: 0px; scrollbar-width: thin; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; vertical-align: baseline; white-space: normal; widows: 2; word-spacing: 0px;\">We collect personal information (PI) from you in connection with your application for employment with Hermes, including the following categories of PI: identifiers, personal records, commercial information, professional or employment information, non-public education records, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment. For additional details or if you have questions, contact us at <a href=\"mailto:[email protected]\" style=\"background-color: rgba(0, 0, 0, 0); border: 0px; color: rgb(253, 78, 65); cursor: pointer; font: inherit; margin: 0px; padding: 0px; scrollbar-width: thin; text-decoration: none; vertical-align: baseline;\">[email protected]</a>. Please do not submit resumes or applications to this email address.</p>",
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