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Operations Lead
Concept Plus · Remote (Dayton, OH), Dayton, OH, United States · Remote · Active · Rippling ATS
Job facts
| Field | Value |
|---|---|
| Company | Concept Plus |
| Title | Operations Lead |
| Normalized title | - |
| Department / team | Defense/National Security Sector |
| Location | Dayton, OH, United States |
| Work model | Remote / Remote |
| Employment type | Full Time |
| Salary | - |
| Status | active |
| ATS provider | Rippling ATS |
| Posted / first seen | 2026-06-04 / 2026-06-06 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Concept Plus. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Rippling ATS. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Dayton. | Open |
| Department jobs | Active postings in Defense/National Security Sector. | Open |
| Work model jobs | Active Remote postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Concept Plus |
| Source | 3ca067e1-e5f8-452a-8d3d-519baebef1d1 |
| ATS provider | Rippling ATS |
Description
company
About Concept Plus
Concept Plus is a mission-focused technology solutions provider that transforms IT concepts into impactful solutions for federal agencies. Headquartered in Fairfax, VA, we bring the agility, responsiveness, and customer intimacy of a small business combined with the quality and infrastructure of a larger firm.
Recognized as an award-winning Oracle partner, we have delivered innovative solutions across Defense, Intelligence, Civilian, Health IT, and Tribal sectors. Our highly certified experts build systems that drive efficiency, accelerate modernization, and ensure mission outcomes with certainty.
We offer competitive pay, comprehensive health, dental, and vision insurance, paid life insurance, paid time off, 11 paid holidays, performance bonuses, tuition reimbursement, unlimited training, and the opportunity to thrive in a collaborative, flexible, and innovative environment.
For more information, visit www.conceptplus.com .
role
About the role
Concept Plus is seeking an Operations Lead to support operational sustainment, continuity, and service delivery for a client program. This role is responsible for leading and coordinating day-to-day operational execution across infrastructure, cybersecurity, database administration, testing, development support, configuration management, and business support functions to ensure stable, responsive, and uninterrupted mission operations.]
This position requires a strong understanding of client IT operational processes and enterprise technology environments, including DevSecOps CI/CD ecosystems, Cloud One environments, Oracle-based systems, and Java application stacks operating across classified and unclassified DISA and cloud-hosted environments.
The Operations Lead serves as the central operational coordination lead responsible for integrating sustainment activities across the Operations Support Team while collaborating closely with Agile development teams, Platform/DevSecOps teams, and client stakeholders. This role ensures operational issues, deployments, environment changes, service requests, and sustainment activities are effectively coordinated, communicated, and aligned with program priorities and mission objectives.
The ideal candidate possesses strong operational leadership capabilities, enterprise systems awareness, incident coordination experience, and the ability to maintain operational stability within a fast-paced, mission-critical environment undergoing ongoing modernization and DevSecOps transformation.
What you'll do
Operational Sustainment & Continuity
Lead daily operational support activities to maintain REMIS system stability, availability, and continuity of service Coordinate sustainment activities across the Operations Support Team including: Database Administration Systems Administration Cybersecurity / IA Testing & Validation Development Support Business Intelligence / Functional Support Configuration Management & Documentation Ensure operational support aligns with contractual service expectations, operational procedures, and mission requirements Support continuity of operations during transition, onboarding, release, and modernization activities Incident & Operational Coordination
Lead operational incident coordination, issue triage, escalation management, and service restoration activities Coordinate cross-functional resolution efforts for operational issues and production-impacting events Monitor operational risks, recurring issues, and service performance trends Support root cause analysis and corrective action coordination for operational failures or degraded service conditions Cross-Functional Integration
Serve as the operational integration point between: Operations support teams Agile development teams P latform/DevSecOps teams Government stakeholders Coordinate operational readiness activities associated with deployments, releases, environment changes, and sustainment initiatives Ensure operational impacts and dependencies are communicated across teams Operational Reporting & Governance
Maintain visibility into operational status, risks, issues, escalations, and support activities Support operational reporting activities including dashboards, metrics, AIR logs, and status reporting Provide timely communication and operational transparency to Program Management and Government stakeholders Assist in maintaining operational procedures, support documentation, and sustainment processes Process Improvement & Modernization Support
Identify opportunities to improve operational efficiency, automation, monitoring, and support responsiveness Support adoption of Agile, DevSecOps, and CI/CD operational practices where applicable Collaborate with engineering and platform teams to improve operational readiness and deployment quality Contribute to lessons learned, continuous improvement initiatives, and operational maturity efforts
Required Qualifications
Secret – Fully Cleared Only, must confirm clearance is active DoD 8140 intermediate certification or DoD 8570 IAM Level II certifications or higher US Citizens Only Bachelor’s degree in Information Technology, Computer Science, Engineering, Information Systems, or related discipline (or equivalent experience) 5+ years of experience supporting enterprise operational environments, production support, or IT sustainment activities Experience coordinating operational support activities across multiple technical disciplines Experience supporting mission-critical or high-availability systems Strong understanding of operational support processes, issue management, and sustainment coordination Experience working within Agile or hybrid Agile delivery environments Strong communication, organizational, and coordination skills Ability to manage competing priorities in fast-paced operational environments
Preferred Qualifications
Experience working with Agile development teams of 20+ FTEs and be familiar with Agile methodologies. Prior Department of Defense (DoD) or Air Force support experience Experience supporting enterprise systems within secure cloud or hybrid environments Familiarity with DevSecOps, CI/CD, or modern operational support models Experience using Jira, Confluence, Service Management, or operational tracking platforms Experience supporting operational transitions or onboarding efforts ITIL, Scrum, Agile, Security+, or related certifications preferred Experience supporting data-intensive or enterprise maintenance systems preferred
Concept Plus is an Equal Opportunity Employer. As such, we will give your application full consideration without regard to your race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other classification protected by federal, state, or local law.
Full job record
| Job ID | de5f60f1b8cc075b9626797487b3f0c5c8e57501 |
| Org ID | 18575a6d-51a0-4107-9225-214cf69ead8a |
| Source ID | 3ca067e1-e5f8-452a-8d3d-519baebef1d1 |
| Board ID | 3ca067e1-e5f8-452a-8d3d-519baebef1d1 |
| Provider | rippling |
| Provider Job Key | 46c1c8df-160d-44d1-a255-11f9b341f8aa |
| Title | Operations Lead |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Remote (Dayton, OH), Dayton, OH, United States |
| Department | Defense/National Security Sector |
| Team | — |
| Employment Type | full_time |
| Workplace Type | remote |
| Remote Policy | remote |
| Country | United States |
| Region | OH |
| City | Dayton |
| Salary Raw | — |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://ats.rippling.com/conceptplus/jobs/46c1c8df-160d-44d1-a255-11f9b341f8aa |
| Apply URL | https://ats.rippling.com/conceptplus/jobs/46c1c8df-160d-44d1-a255-11f9b341f8aa |
| First Seen At | 2026-06-06 08:43:19Z |
| Last Seen At | 2026-06-06 20:00:40Z |
| Last Checked At | 2026-06-06 20:00:40Z |
| Last Changed At | 2026-06-06 20:00:40Z |
| Inactive At | — |
| Source Posted At | 2026-06-04 19:41:13Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=rippling/board=conceptplus/date=2026-06-06/2026-06-06T20-00-36-703Z-eaa4ee17154f58e991f0702aa021176b8a3e513f0e10185b3d20afc5e63d7690.json |
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This role is responsible for leading and coordinating day-to-day operational execution across infrastructure, cybersecurity, database administration, testing, development support, configuration management, and business support functions to ensure stable, responsive, and uninterrupted mission operations.]</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">This position requires a strong understanding of client IT operational processes and enterprise technology environments, including DevSecOps CI/CD ecosystems, Cloud One environments, Oracle-based systems, and Java application stacks operating across classified and unclassified DISA and cloud-hosted environments.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">The Operations Lead serves as the central operational coordination lead responsible for integrating sustainment activities across the Operations Support Team while collaborating closely with Agile development teams, Platform/DevSecOps teams, and client stakeholders. This role ensures operational issues, deployments, environment changes, service requests, and sustainment activities are effectively coordinated, communicated, and aligned with program priorities and mission objectives.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">The ideal candidate possesses strong operational leadership capabilities, enterprise systems awareness, incident coordination experience, and the ability to maintain operational stability within a fast-paced, mission-critical environment undergoing ongoing modernization and DevSecOps transformation.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:18pt;white-space:pre-wrap;\">What you'll do</strong></b></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Operational Sustainment & Continuity</span></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Lead daily operational support activities to maintain REMIS system stability, availability, and continuity of service </span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Coordinate sustainment activities across the Operations Support Team including: </span></li><li style=\"font-size:11pt;list-style:none;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><ul data-pattern=\"discCircleSquare\" data-depth=\"2\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin-left:0px;margin-right:0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:circle;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Database Administration </span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Systems Administration </span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Cybersecurity / IA </span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Testing & Validation </span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Development Support </span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Business Intelligence / Functional Support </span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Configuration Management & Documentation </span></li></ul></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Ensure operational support aligns with contractual service expectations, operational procedures, and mission requirements </span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Support continuity of operations during transition, onboarding, release, and modernization activities</span></li></ul><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Incident & Operational Coordination</span></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Lead operational incident coordination, issue triage, escalation management, and service restoration activities </span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Coordinate cross-functional resolution efforts for operational issues and production-impacting events </span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Monitor operational risks, recurring issues, and service performance trends </span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Support root cause analysis and corrective action coordination for operational failures or degraded service conditions</span></li></ul><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Cross-Functional Integration</span></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Serve as the operational integration point between: </span></li><li style=\"font-size:11pt;list-style:none;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><ul data-pattern=\"discCircleSquare\" data-depth=\"2\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin-left:0px;margin-right:0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:circle;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Operations support teams </span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Agile development teams </span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">P</span><span style=\"font-size:11pt;white-space:pre-wrap;\">latform/DevSecOps teams </span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Government stakeholders </span></li></ul></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Coordinate operational readiness activities associated with deployments, releases, environment changes, and sustainment initiatives </span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Ensure operational impacts and dependencies are communicated across teams</span></li></ul><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Operational Reporting & Governance</span></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Maintain visibility into operational status, risks, issues, escalations, and support activities </span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Support operational reporting activities including dashboards, metrics, AIR logs, and status reporting </span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Provide timely communication and operational transparency to Program Management and Government stakeholders </span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Assist in maintaining operational procedures, support documentation, and sustainment processes</span></li></ul><p style=\"font-family:"Basel 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0px;padding:0px;\"><b><strong style=\"font-size:18pt;white-space:pre-wrap;\">Preferred Qualifications</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Experience working with Agile development teams of 20+ FTEs and be familiar with Agile methodologies.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Prior Department of Defense (DoD) or Air Force support experience</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Experience supporting enterprise systems within secure cloud or 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0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Experience supporting data-intensive or enterprise maintenance systems preferred</span></li></ul><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:justify;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:justify;\"><i><em style=\"font-size:11pt;white-space:pre-wrap;\">Concept Plus is an Equal Opportunity Employer. As such, we will give your application full consideration without regard to your race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other classification protected by federal, state, or local law.</em></i></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p>",
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