Guest Services Staff

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    "description_html": "<p>The Shack Retreat and Conference Center is a campus ministry of Grace Adventures Ministries. Grace Adventures Ministries is a religious organization that makes employment decisions on Bible based beliefs and practices. Because of the nature of our Christian program; Christian belief, character, and practice are essential requirements of employment positions.<br><strong>Summary:</strong></p><ul><li>Fulfill the overall ministry of The Shack Retreat and Conference Center and cast a vision to others. This position is in direct communication with guests and potential guests. The Receptionist/Registrar will oversee office management, registration and receptionist responsibilities. This person must be able to work within a team and possess a servant heart with excellent communication skills.&nbsp;</li></ul><p><strong>General Responsibilities:</strong></p><ul><li>This person is the first point of contact to the ministry and is responsible to present a servant attitude, pleasant conversation style and professional manner at all times</li><li>This person must have general knowledge of all operating activities</li><li>This position will be solution-focused and provide timely feedback for those we serve</li><li>The person will communicate accurately and in a timely manner</li></ul><p><strong>Specific Responsibilities:</strong></p><ul><li>Work closely with the Guest Services Manager on Partnership and Sponsored groups and events</li><li>Maintain and coordinate information for groups</li><li>Operation of office equipment and instructing others in its operation</li><li>Manage all data/file systems</li><li>Responsible for registrations    <ul>      <li>Data entry</li>      <li>Process and post payments</li>      <li>Send confirmation emails / letters</li>      <li>Serve as point person for questions</li>      <li>Check-out/Check-in guests</li>      <li>Coordinate special needs for guests, e.g. dietary, luggage</li>    </ul></li><li>Oversee office operations    <ul>      <li>Sorting and dispensing mail</li>      <li>Answering phones, maintaining continuous coverage during business hours</li>      <li>Coordinate ordering of office supplies</li>      <li>Maintain the office/reception area in a clean, professional manner</li>      <li>Maintain and update the personnel files</li>      <li>Provide secretarial support for Managers</li>    </ul></li><li>Provide verbal/written updates to the next shift regarding registration status, changes in guest numbers, special requests, etc.&nbsp;</li><li>Other responsibilities as assigned by supervision or management</li></ul>",
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      "description": "<p>Description</p><p>The Shack Retreat and Conference Center is a campus ministry of Grace Adventures Ministries. Grace Adventures Ministries is a religious organization that makes employment decisions on Bible based beliefs and practices. Because of the nature of our Christian program; Christian belief, character, and practice are essential requirements of employment positions.<br/><strong>Summary:</strong></p><ul><li>Fulfill the overall ministry of The Shack Retreat and Conference Center and cast a vision to others. This position is in direct communication with guests and potential guests. The Receptionist/Registrar will oversee office management, registration and receptionist responsibilities. This person must be able to work within a team and possess a servant heart with excellent communication skills. </li></ul><p><strong>General Responsibilities:</strong></p><ul><li>This person is the first point of contact to the ministry and is responsible to present a servant attitude, pleasant conversation style and professional manner at all times</li><li>This person must have general knowledge of all operating activities</li><li>This position will be solution-focused and provide timely feedback for those we serve</li><li>The person will communicate accurately and in a timely manner</li></ul><p><strong>Specific Responsibilities:</strong></p><ul><li>Work closely with the Guest Services Manager on Partnership and Sponsored groups and events</li><li>Maintain and coordinate information for groups</li><li>Operation of office equipment and instructing others in its operation</li><li>Manage all data/file systems</li><li>Responsible for registrations    <ul>      <li>Data entry</li>      <li>Process and post payments</li>      <li>Send confirmation emails / letters</li>      <li>Serve as point person for questions</li>      <li>Check-out/Check-in guests</li>      <li>Coordinate special needs for guests, e.g. dietary, luggage</li>    </ul></li><li>Oversee office operations    <ul>      <li>Sorting and dispensing mail</li>      <li>Answering phones, maintaining continuous coverage during business hours</li>      <li>Coordinate ordering of office supplies</li>      <li>Maintain the office/reception area in a clean, professional manner</li>      <li>Maintain and update the personnel files</li>      <li>Provide secretarial support for Managers</li>    </ul></li><li>Provide verbal/written updates to the next shift regarding registration status, changes in guest numbers, special requests, etc. </li><li>Other responsibilities as assigned by supervision or management</li></ul><p>Requirements</p><p><strong>Qualifications:</strong></p><ul><li>A testimony and lifestyle that gives evidence of a true experience of salvation by grace in Jesus Christ</li><li>An attitude of excellence in workmanship</li><li>A desire to learn new skills</li><li>High school diploma or GED; Associate Degree preferred</li><li>Two years’ experience minimum in an office/ministry setting</li><li>Ability to be flexible and adjust quickly and effectively due to a people oriented organization</li><li>Demonstrated ability to use various management software and Google Workspace, including Doc and Sheets</li><li>Ability to solve complex problems and communicate solutions effectively to diverse audiences</li><li>Have the physical ability to travel and implement various program activities over a 141 acre campus. At times lifting and carrying is part of the job.</li></ul><p><strong>Authority:</strong></p><ul><li>This person will have the authority to represent the mission and vision of The Shack Retreat and Conference Center through all personal contacts, communication pieces and telephone conversations</li><li>To organize the office to maximize its daily operations and communication with its constituency</li><li>This person shall have the authority to manage their week in order to maximize the effectiveness of their areas of responsibility.</li></ul><p>Grace Adventures Ministries is an At-Will employer, which is defined as: At the will of either the employee or the employer, termination can occur at any time. Common consideration is expected on either part consisting of a minimum two-week notice under normal circumstances</p>",
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