Home › Companies › Eofh Fa Em2 Oraclecloud Com CX › Customer Service Executive - Personal Loans - Channel - Patna - Hariom Tower - CSE
Customer Service Executive - Personal Loans - Channel - Patna - Hariom Tower - CSE
Eofh Fa Em2 Oraclecloud Com CX · Patna - Hariom Tower, Patna, Bihar, IN · Active · Oracle Recruiting Cloud / Fusion HCM
Job facts
| Field | Value |
|---|---|
| Company | Eofh Fa Em2 Oraclecloud Com CX |
| Title | Customer Service Executive - Personal Loans - Channel - Patna - Hariom Tower - CSE |
| Normalized title | - |
| Department / team | - |
| Location | Bihar, IN, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | - |
| Status | active |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
| Posted / first seen | 2026-05-31 / 2026-05-31 |
| Changed / last seen | 2026-06-04 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Eofh Fa Em2 Oraclecloud Com CX. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Oracle Recruiting Cloud / Fusion HCM. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Bihar. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Eofh Fa Em2 Oraclecloud Com CX |
| Source | 54499a63-78a4-47fb-8044-568181ef78c1 |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
Description
Description
Roles & Responsibilities :
1. Company Representative:
Act as the company’s representative for Personal Loan products
2. Customer Acquisition & Engagement:
Address customer inquiries, listen to their concerns, and provide accurate information regarding loan features, eligibility criteria, documentation, pricing, and applicable fees.
3. Communication Channel:
Serve as an effective communication link between management, channel partners, and customers to ensure smooth coordination and timely resolution of queries.
4. End to End ownership:
Coordinate with internal teams for timely login, processing, and disbursement of Personal Loan applications while maintaining turnaround time (TAT).
5. Customer Satisfaction:
Ensure high levels of customer satisfaction by delivering quality service and gathering positive feedback after loan disbursement so that overall NPS increases for the product
Key Skills & Competencies:
Basic knowledge of Personal Loan products /Retail Lending
Customer‑centric approach
Ability to meet service and business targets
Full job record
| Job ID | de458e97308e4f2d9699b1a1c8c33f781e53c030 |
| Org ID | 3b6ff575-520f-4121-8dde-086ccfe05bb7 |
| Source ID | 54499a63-78a4-47fb-8044-568181ef78c1 |
| Board ID | 54499a63-78a4-47fb-8044-568181ef78c1 |
| Provider | oracle_hcm |
| Provider Job Key | 47143 |
| Title | Customer Service Executive - Personal Loans - Channel - Patna - Hariom Tower - CSE |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Patna - Hariom Tower, Patna, Bihar, IN |
| Department | — |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | IN |
| City | Bihar |
| Salary Raw | Description Roles & Responsibilities : 1. Company Representative: Act as the company’s representative for Personal Loan products 2. Customer Acquisition & Engagement: Address customer inquiries, listen to their concerns, and provide accurate information regarding loan features, eligibility criteria, documentation, pricing, and applicable fees. 3. Communication Channel: Serve as an effective communication link between management, channel partners, and customers to ensure smooth coordination and timely resolution of queries. 4. End to End ownership: Coordinate with internal teams for timely login, processing, and disbursement of Personal Loan applications while maintaining turnaround time (TAT). 5. Customer Satisfaction: Ensure high levels of customer satisfaction by delivering quality service and gathering positive feedback after loan disbursement so that overall NPS increases for the product Key Skills & Competencies: Basic knowledge of Personal Loan products /Retail Lending Customer‑centric approach Ability to meet service and business targets |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://eofh.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/47143 |
| Apply URL | https://eofh.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/47143 |
| First Seen At | 2026-05-31 18:02:11Z |
| Last Seen At | 2026-06-06 20:25:02Z |
| Last Checked At | 2026-06-06 20:25:02Z |
| Last Changed At | 2026-06-04 10:18:17Z |
| Inactive At | — |
| Source Posted At | 2026-05-31 14:40:11Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=eofh.fa.em2.oraclecloud.com|CX/date=2026-06-06/2026-06-06T20-22-24-373Z-34c4bf24438aafcbe2341b11e294b95549d61a147c2da13bc71b6acd86dc343b.json |
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