Senior Account Manager

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    "description": "<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt; font-weight: bold\">About Taager</span></p>\n<p><br><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt\">Taager is the first B2B startup specialized in supporting social sellers. We are democratizing the social e-commerce space by enabling entrepreneurs — whether beginners or experienced — to sell online without capital, inventory, or operational experience. We handle product selection, storage, logistics, payment collection, and customer service on behalf of our merchants.</span></p>\n<p><br><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt\">Launched in 2019 with a team of just 8 people, we’ve grown to over 350 employees across Egypt, Saudi Arabia, the UAE, and more recently, Morocco. We serve over 34,000 social commerce sellers from diverse backgrounds — from students seeking side income to seasoned digital marketers aiming to become independent entrepreneurs. Our sellers have access to over 2,500 high-potential products.</span></p>\n<p><br><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt\">Our teams are driven by our mission and deeply motivated to provide the best experience for our sellers. With a commitment to quality and operational excellence, we're transforming the social commerce landscape in the MENA region!</span></p>\n<p><br><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt; font-weight: bold\">Our Mission</span></p>\n<p><br><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt\">To empower anyone to start and grow their own e-commerce business.</span></p>\n<p><br><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt; font-weight: bold\">Our Vision</span></p>\n<p><br><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt\">We envision a world where anyone can sell online, earn a living, and even build wealth - all within a simple, low-risk environment. A world where the magic of technology is made accessible to the most talented merchants.</span></p>\n<p><br><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt; font-weight: bold\">Why Join Taager?</span></p>\n<p><br><br></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt\">You'll work in an international environment with team members from over 10 nationalities.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt\">You'll have access to a very attractive compensation plan, depending on your ability to scale.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt\">We invest in team development and prioritize internal promotions.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt\">You'll work alongside ambitious, kind, and talented individuals.</span></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt; font-weight: bold\">About the Role</span></p>\n<p><br><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt\">As an Account Manager, you will manage and grow a portfolio of mid- and high-value merchants. You will leverage data to identify growth opportunities, improve merchant performance, and provide strategic recommendations around product selection, pricing, and campaign optimization.</span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt\">You will work closely with cross-functional teams to execute growth initiatives, monitor business performance, and ensure merchant success. The role also involves reactivating low-performing merchants, resolving escalations, and delivering regular business reviews to drive sustainable growth and profitability.</span></p>\n<p><br><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt; font-weight: bold\">Key Responsibilities</span></p>\n<p><br><br></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt\">Manage and grow a portfolio of high- and mid-value merchants to achieve sales and profitability targets.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt\">Analyze merchant data to identify trends, challenges, and growth opportunities.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt\">Support merchants with product selection, pricing strategies, and campaign performance improvement.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt\">Collaborate with internal teams (Marketing, Commercial, Operations, and Media Buying) to execute growth initiatives.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt\">Monitor key metrics such as confirmation rate, ad performance, and ROI.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt\">Reactivate inactive or low-performing merchants through targeted action plans.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt\">Provide commercial insights and regular business reviews to merchants.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt\">Handle merchant escalations and ensure high satisfaction levels.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt\">Track performance and prepare reports on growth impact and profitability.</span></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt; font-weight: bold\">What Will Make You Successful?</span></p>\n<p><br><br></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt\">Bachelor's degree in Business, Economics, or a related field.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt\">Minimum of 2 years of experience in Account Management, Sales, Business Development, or a related client-facing role, preferably within the e-commerce industry.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt\">Proven track record of building and maintaining strong client relationships.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt\">Strong analytical and critical thinking skills, with the ability to translate data insights into actionable strategies.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt\">Excellent communication and interpersonal skills, with the ability to build rapport and effectively collaborate with diverse stakeholders.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt\">Demonstrated proficiency in customer relationship management (CRM) best practices.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt\">Fluency in English (written and verbal).</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt\">Ability to thrive in a fast-paced, dynamic environment.</span></li>\n</ul>",
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