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ITSM Business Analyst

Hcpd Fa Ca2 Oraclecloud Com CX 1 · Halifax, NS, Canada; Bluenose Building, Dartmouth, NS, CA · On Site · Deleted · Oracle Recruiting Cloud / Fusion HCM

Job facts

FieldValue
CompanyHcpd Fa Ca2 Oraclecloud Com CX 1
TitleITSM Business Analyst
Normalized title-
Department / teamJDI IT
LocationHalifax, NS, Canada
Work modelOn Site
Employment typeFull Time
Salary-
Statusdeleted
ATS providerOracle Recruiting Cloud / Fusion HCM
Posted / first seen2026-06-12 / 2026-06-13
Changed / last seen2026-06-21 / 2026-06-19

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PageWhat it containsOpen
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Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Oracle Recruiting Cloud / Fusion HCM.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Halifax.Open
Department jobsActive postings in JDI IT.Open
Work model jobsActive On Site postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyHcpd Fa Ca2 Oraclecloud Com CX 1
Source2c184426-1b1c-4d03-abcd-9c005a8e2b7f
ATS providerOracle Recruiting Cloud / Fusion HCM

Description

Description In this role, you will support the design, improvement, and adoption of ITSM processes that enable efficient, measurable, and consistent service delivery. You will work across teams to improve processes, automate workflows, support change initiatives, and help drive stronger operational results. This is a great opportunity for someone who is passionate about organizational change, continuous improvement, and making work better through smarter processes and automation. If you are curious, collaborative, and excited by the opportunity to create meaningful impact, we would love to hear from you. This position requires full-time on-site presence. All successful applicants must meet requirements for Canadian Controlled Goods Program (CGP), Canadian Government Security clearance, and U.S. International Traffic in Arms Regulations (ITAR). Responsibilities Analysis of current state, identification of pain points and inconsistencies Lead and support change initiatives related to improved processes, and ways of working Analyze workflows, identify gaps, and recommend improvements that increase consistency, quality, and performance Partner with technical teams to automate manual tasks and improve workflow efficiency Develop and monitor KPIs and service metrics to measure performance and improvement outcomes Create process documentation, reports, and dashboards that support governance and continuous improvement Collaborate with stakeholders to understand needs and translate them into practical service improvements Support governance by monitoring alignment to defined processes, controls, and service standards Facilitate workshops and discussions that drive alignment, decisions, and progress on improvement initiatives Qualifications Education required: A university degree, college diploma or a related discipline 2+ years’ work experience in ITSM, business analysis, process improvement, or organization change Curious, organized, and eager to learn Experience in an IT service delivery environment, Comfortable bringing structure and momentum to improvement initiatives Strong communication and stakeholder engagement skills Results-focused with a strong commitment to service quality Strong analytical skills and the ability to use KPIs and metrics to drive results Ability to work independently and collaboratively in a fast-paced environment Bonus: Experience working with and in ServiceNow ITIL certifications Prosci Leading Change Entry Certification in Business Analysis (ECBA) Organization The belief that what people experience matters more than technology is part of our foundational core. We also believe that our ability as a team grows exponentially when we share success. These centering values – some of our non-negotiables - guide our decisions and inform how we show up daily. Join a team that aims to simplify the path forward and inspire commitment. With over 380 employees centralized in Saint John, Fredericton, Dieppe and Halifax, we offer the opportunity to create real value by helping people and businesses work smarter.  JDI IT supports the entire J.D. Irving Limited group of companies which means we offer opportunities and experiences across a wide breadth of IT areas, businesses and industries. As a member of the JDI IT team, you will be a key player in enabling the business to win by overcoming obstacles and “getting it done”! We believe in the power of diverse teams and invest in continuous professional growth. We are seeking naturally curious change makers looking to join a collaborative and motivated team. Come help JDI IT Raise the Bar! Company Founded in 1882, J.D. Irving, Limited (JDI) operates in Eastern Canada (New-Brunswick, Nova Scotia, Prince Edward Island, Québec, Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions. We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities. Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply. Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly. We appreciate your interest in our company however only those candidates selected for an interview will be contacted.

Full job record

Job IDde184365f1566183a4285baf18a32fdc175c0a54
Org ID86cf603d-b562-4e76-afc4-bd7dca4a4894
Source ID2c184426-1b1c-4d03-abcd-9c005a8e2b7f
Board ID2c184426-1b1c-4d03-abcd-9c005a8e2b7f
Provideroracle_hcm
Provider Job Key10475
TitleITSM Business Analyst
Normalized Title—
Statusdeleted
Activeno
Location TextHalifax, NS, Canada; Bluenose Building, Dartmouth, NS, CA
DepartmentJDI IT
Team—
Employment Typefull_time
Workplace Typeon_site
Remote Policy—
CountryCanada
RegionNS
CityHalifax
Salary RawDescription In this role, you will support the design, improvement, and adoption of ITSM processes that enable efficient, measurable, and consistent service delivery. You will work across teams to improve processes, automate workflows, support change initiatives, and help drive stronger operational results. This is a great opportunity for someone who is passionate about organizational change, continuous improvement, and making work better through smarter processes and automation. If you are curious, collaborative, and excited by the opportunity to create meaningful impact, we would love to hear from you. This position requires full-time on-site presence. All successful applicants must meet requirements for Canadian Controlled Goods Program (CGP), Canadian Government Security clearance, and U.S. International Traffic in Arms Regulations (ITAR). Responsibilities Analysis of current state, identification of pain points and inconsistencies Lead and support change initiatives related to improved processes, and ways of working Analyze workflows, identify gaps, and recommend improvements that increase consistency, quality, and performance Partner with technical teams to automate manual tasks and improve workflow efficiency Develop and monitor KPIs and service metrics to measure performance and improvement outcomes Create process documentation, reports, and dashboards that support governance and continuous improvement Collaborate with stakeholders to understand needs and translate them into practical service improvements Support governance by monitoring alignment to defined processes, controls, and service standards Facilitate workshops and discussions that drive alignment, decisions, and progress on improvement initiatives Qualifications Education required: A university degree, college diploma or a related discipline 2+ years’ work experience in ITSM, business analysis, process improvement, or organization change Curious, organized, and eager to learn Experience in an IT service delivery environment, Comfortable bringing structure and momentum to improvement initiatives Strong communication and stakeholder engagement skills Results-focused with a strong commitment to service quality Strong analytical skills and the ability to use KPIs and metrics to drive results Ability to work independently and collaboratively in a fast-paced environment Bonus: Experience working with and in ServiceNow ITIL certifications Prosci Leading Change Entry Certification in Business Analysis (ECBA) Organization The belief that what people experience matters more than technology is part of our foundational core. We also believe that our ability as a team grows exponentially when we share success. These centering values – some of our non-negotiables - guide our decisions and inform how we show up daily. Join a team that aims to simplify the path forward and inspire commitment. With over 380 employees centralized in Saint John, Fredericton, Dieppe and Halifax, we offer the opportunity to create real value by helping people and businesses work smarter.  JDI IT supports the entire J.D. Irving Limited group of companies which means we offer opportunities and experiences across a wide breadth of IT areas, businesses and industries. As a member of the JDI IT team, you will be a key player in enabling the business to win by overcoming obstacles and “getting it done”! We believe in the power of diverse teams and invest in continuous professional growth. We are seeking naturally curious change makers looking to join a collaborative and motivated team. Come help JDI IT Raise the Bar! Company Founded in 1882, J.D. Irving, Limited (JDI) operates in Eastern Canada (New-Brunswick, Nova Scotia, Prince Edward Island, Québec, Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions. We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities. Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply. Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly. We appreciate your interest in our company however only those candidates selected for an interview will be contacted.
Salary Min—
Salary Max—
Salary Currency—
Salary Periodday
Source URLhttps://hcpd.fa.ca2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/Careers/job/10475
Apply URLhttps://hcpd.fa.ca2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/Careers/job/10475
First Seen At2026-06-13 11:09:28Z
Last Seen At2026-06-19 11:01:21Z
Last Checked At2026-06-21 12:33:17Z
Last Changed At2026-06-21 12:33:17Z
Inactive At2026-06-21 12:33:17Z
Source Posted At2026-06-12 11:14:01Z
Source Updated At—
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Extensions
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padding: 0px; text-align: left; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; user-select: text; white-space: normal; widows: 2; word-spacing: 0px;\">in ITSM, business analysis, process improvement, or organization change</span><span class=\"EOP SCXW13651845 BCX8\" data-ccp-props=\"{}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; font-size: 12pt; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; line-height: 22.0083px; margin: 0px; orphans: 2; padding: 0px; text-align: left; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; user-select: text; white-space: normal; widows: 2; word-spacing: 0px;\">&nbsp;</span></span></p></li></ul></div></div><div style=\"font-style: normal; font-weight: 400; margin: 0px; padding: 0px;\"><div style=\"margin: 0px; padding: 0px;\"><ul><li class=\"ortl-align-start\"><div class=\"SCXW77147163 BCX8\" style=\"-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; background-color: rgb(255, 255, 255); color: rgb(0, 0, 0); font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web&quot;, Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px; orphans: 2; padding: 0px; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; user-select: text; white-space: normal; widows: 2; word-spacing: 0px;\"><div class=\"ListContainerWrapper SCXW77147163 BCX8\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; position: relative; user-select: text;\"><ul class=\"BulletListStyle1 SCXW77147163 BCX8\" role=\"list\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; cursor: text; font-family: verdana; list-style-type: disc; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; overflow: visible; padding: 0px; user-select: text;\"><li class=\"OutlineElement Ltr SCXW77147163 BCX8\" aria-setsize=\"-1\" data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"14\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\" role=\"listitem\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; clear: both; cursor: text; direction: ltr; display: block; font-family: Aptos, Aptos_MSFontService, sans-serif; font-size: 12pt; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; overflow: visible; padding: 0px; position: relative; user-select: text; vertical-align: baseline;\"><p class=\"Paragraph SCXW77147163 BCX8\" paraid=\"60528417\" paraeid=\"{536a46b8-6ac5-43e9-b286-6079f98ef57e}{42}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span class=\"TextRun SCXW77147163 BCX8 NormalTextRun\" data-contrast=\"auto\" xml:lang=\"EN-CA\" lang=\"EN-CA\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 12pt; font-variant-ligatures: none !important; line-height: 22.0083px; margin: 0px; padding: 0px; user-select: text;\">Curious, organized, and eager to learn</span><span class=\"EOP SCXW77147163 BCX8\" data-ccp-props=\"{}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 12pt; line-height: 22.0083px; margin: 0px; padding: 0px; user-select: text;\">&nbsp;</span></span></p></li></ul></div></div></li><li class=\"ortl-align-start\"><div class=\"SCXW77147163 BCX8\" style=\"-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; background-color: rgb(255, 255, 255); color: rgb(0, 0, 0); font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web&quot;, Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px; orphans: 2; padding: 0px; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; user-select: text; white-space: normal; widows: 2; word-spacing: 0px;\"><div class=\"ListContainerWrapper SCXW77147163 BCX8\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; position: relative; user-select: text;\"><ul class=\"BulletListStyle1 SCXW77147163 BCX8\" role=\"list\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; cursor: text; font-family: verdana; list-style-type: disc; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; overflow: visible; padding: 0px; user-select: text;\"><li class=\"OutlineElement Ltr SCXW77147163 BCX8\" aria-setsize=\"-1\" data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"14\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"1\" role=\"listitem\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; clear: both; cursor: text; direction: ltr; display: block; font-family: Aptos, Aptos_MSFontService, sans-serif; font-size: 12pt; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; overflow: visible; padding: 0px; position: relative; user-select: text; vertical-align: baseline;\"><p class=\"Paragraph SCXW77147163 BCX8\" paraid=\"1141378458\" paraeid=\"{536a46b8-6ac5-43e9-b286-6079f98ef57e}{44}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span class=\"TextRun SCXW77147163 BCX8 NormalTextRun\" data-contrast=\"auto\" xml:lang=\"EN-CA\" lang=\"EN-CA\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 12pt; font-variant-ligatures: none !important; line-height: 22.0083px; margin: 0px; padding: 0px; user-select: text;\">Experience in an IT service delivery environment,</span><span class=\"EOP SCXW77147163 BCX8\" data-ccp-props=\"{}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 12pt; line-height: 22.0083px; margin: 0px; padding: 0px; user-select: text;\">&nbsp;</span></span></p><p class=\"Paragraph SCXW77147163 BCX8\" paraid=\"1141378458\" paraeid=\"{536a46b8-6ac5-43e9-b286-6079f98ef57e}{44}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\">&nbsp;</p></li><li><p class=\"Paragraph SCXW77147163 BCX8\" paraid=\"1141378458\" paraeid=\"{536a46b8-6ac5-43e9-b286-6079f98ef57e}{44}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span class=\"TextRun SCXW77147163 BCX8 NormalTextRun\" data-contrast=\"auto\" xml:lang=\"EN-CA\" lang=\"EN-CA\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 12pt; font-variant-ligatures: none !important; line-height: 22.0083px; margin: 0px; padding: 0px; user-select: text;\">Comfortable bringing structure and momentum to improvement initiatives</span><span class=\"EOP SCXW77147163 BCX8\" data-ccp-props=\"{}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 12pt; line-height: 22.0083px; margin: 0px; padding: 0px; user-select: text;\">&nbsp;</span></span></p></li><li><p class=\"Paragraph SCXW77147163 BCX8\" paraid=\"1141378458\" paraeid=\"{536a46b8-6ac5-43e9-b286-6079f98ef57e}{44}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span class=\"TextRun SCXW77147163 BCX8 NormalTextRun\" data-contrast=\"auto\" xml:lang=\"EN-CA\" lang=\"EN-CA\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 12pt; font-variant-ligatures: none !important; line-height: 22.0083px; margin: 0px; padding: 0px; user-select: text;\">Strong communication and stakeholder engagement skills</span><span class=\"EOP SCXW77147163 BCX8\" data-ccp-props=\"{}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 12pt; line-height: 22.0083px; margin: 0px; padding: 0px; user-select: text;\">&nbsp;</span></span></p></li><li><p class=\"Paragraph SCXW77147163 BCX8\" paraid=\"1141378458\" paraeid=\"{536a46b8-6ac5-43e9-b286-6079f98ef57e}{44}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span class=\"TextRun SCXW77147163 BCX8 NormalTextRun\" data-contrast=\"auto\" xml:lang=\"EN-CA\" lang=\"EN-CA\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 12pt; font-variant-ligatures: none !important; line-height: 22.0083px; margin: 0px; padding: 0px; user-select: text;\">Results-focused with a strong commitment to service quality</span><span class=\"EOP SCXW77147163 BCX8\" data-ccp-props=\"{}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 12pt; line-height: 22.0083px; margin: 0px; padding: 0px; user-select: text;\">&nbsp;</span></span></p></li><li><p class=\"Paragraph SCXW77147163 BCX8\" paraid=\"1141378458\" paraeid=\"{536a46b8-6ac5-43e9-b286-6079f98ef57e}{44}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span class=\"TextRun SCXW77147163 BCX8 NormalTextRun\" data-contrast=\"auto\" xml:lang=\"EN-CA\" lang=\"EN-CA\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 12pt; font-variant-ligatures: none !important; line-height: 22.0083px; margin: 0px; padding: 0px; user-select: text;\">Strong analytical skills and the ability to use KPIs and metrics to drive results</span><span class=\"EOP SCXW77147163 BCX8\" data-ccp-props=\"{}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 12pt; line-height: 22.0083px; margin: 0px; padding: 0px; user-select: text;\">&nbsp;</span></span></p></li><li><p class=\"Paragraph SCXW77147163 BCX8\" paraid=\"1141378458\" paraeid=\"{536a46b8-6ac5-43e9-b286-6079f98ef57e}{44}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span class=\"TextRun SCXW77147163 BCX8 NormalTextRun\" data-contrast=\"auto\" xml:lang=\"EN-CA\" lang=\"EN-CA\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 12pt; font-variant-ligatures: none !important; line-height: 22.0083px; margin: 0px; padding: 0px; user-select: text;\">Ability to work independently and collaboratively in a fast-paced environment</span><span class=\"EOP SCXW77147163 BCX8\" data-ccp-props=\"{}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 12pt; line-height: 22.0083px; margin: 0px; padding: 0px; user-select: text;\">&nbsp;</span></span></p></li></ul></div></div></li></ul></div><div style=\"margin: 0px; padding: 0px;\"><p style=\"margin-left: 0px;\"><strong>Bonus:&nbsp;</strong></p></div><div style=\"margin: 0px; padding: 0px;\"><ul><li><p style=\"margin-left: 0px;\"><span>Experience working with and in ServiceNow&nbsp;</span></p></li><li><div class=\"ListContainerWrapper SCXW41384196 BCX8\" style=\"-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; background-color: rgb(255, 255, 255); color: rgb(0, 0, 0); font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web&quot;, Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px; orphans: 2; padding: 0px; position: relative; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; user-select: text; white-space: normal; widows: 2; word-spacing: 0px;\"><ul class=\"BulletListStyle1 SCXW41384196 BCX8\" role=\"list\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; cursor: text; font-family: verdana; list-style-type: disc; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; overflow: visible; padding: 0px; user-select: text;\"><li class=\"OutlineElement Ltr SCXW41384196 BCX8\" aria-setsize=\"-1\" data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"17\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"7\" data-aria-level=\"1\" role=\"listitem\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; clear: both; cursor: text; direction: ltr; display: block; font-family: Aptos, Aptos_MSFontService, sans-serif; font-size: 12pt; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; overflow: visible; padding: 0px; position: relative; user-select: text; vertical-align: baseline;\"><p class=\"Paragraph SCXW41384196 BCX8\" paraid=\"130146541\" paraeid=\"{536a46b8-6ac5-43e9-b286-6079f98ef57e}{61}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span class=\"TextRun SCXW41384196 BCX8 NormalTextRun\" data-contrast=\"auto\" xml:lang=\"EN-CA\" lang=\"EN-CA\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 12pt; font-variant-ligatures: none !important; line-height: 22.0083px; margin: 0px; padding: 0px; user-select: text;\">ITIL certifications</span><span class=\"EOP SCXW41384196 BCX8\" data-ccp-props=\"{}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 12pt; line-height: 22.0083px; margin: 0px; padding: 0px; user-select: text;\">&nbsp;</span></span></p></li></ul></div></li><li><div class=\"ListContainerWrapper SCXW41384196 BCX8\" style=\"-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; background-color: rgb(255, 255, 255); color: rgb(0, 0, 0); font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web&quot;, Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px; orphans: 2; padding: 0px; position: relative; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; user-select: text; white-space: normal; widows: 2; word-spacing: 0px;\"><ul class=\"BulletListStyle1 SCXW41384196 BCX8\" role=\"list\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; cursor: text; font-family: verdana; list-style-type: disc; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; overflow: visible; padding: 0px; user-select: text;\"><li class=\"OutlineElement Ltr SCXW41384196 BCX8\" aria-setsize=\"-1\" data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"17\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"8\" data-aria-level=\"1\" role=\"listitem\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; clear: both; cursor: text; direction: ltr; display: block; font-family: Aptos, Aptos_MSFontService, sans-serif; font-size: 12pt; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; overflow: visible; padding: 0px; position: relative; user-select: text; vertical-align: baseline;\"><p class=\"Paragraph SCXW41384196 BCX8\" paraid=\"261460496\" paraeid=\"{536a46b8-6ac5-43e9-b286-6079f98ef57e}{63}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span class=\"TextRun SCXW41384196 BCX8 NormalTextRun SpellingErrorV2Themed\" data-contrast=\"auto\" xml:lang=\"EN-CA\" lang=\"EN-CA\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-position: 0px 100%; background-repeat: repeat-x; border-bottom: 1px solid transparent; font-size: 12pt; font-variant-ligatures: none !important; line-height: 22.0083px; margin: 0px; padding: 0px; user-select: text;\">Prosci</span><span class=\"TextRun SCXW41384196 BCX8 NormalTextRun\" data-contrast=\"auto\" xml:lang=\"EN-CA\" lang=\"EN-CA\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 12pt; font-variant-ligatures: none !important; line-height: 22.0083px; margin: 0px; padding: 0px; user-select: text;\"> Leading Change</span><span class=\"EOP SCXW41384196 BCX8\" data-ccp-props=\"{}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 12pt; line-height: 22.0083px; margin: 0px; padding: 0px; user-select: text;\">&nbsp;</span></span></p></li></ul></div></li></ul></div><div style=\"margin: 0px; padding: 0px;\"><ul><li><p style=\"margin-left: 0px;\"><span>Entry Certification in Business Analysis (ECBA) &nbsp;</span></p></li></ul></div></div>",
    "InternalQualificationsStr": "<div style=\"font-style: normal; font-weight: 400; margin: 0px; padding: 0px;\"><div style=\"margin: 0px; padding: 0px;\"><ul><li><p style=\"margin-left: 0px;\"><span>Education required: A university degree, college diploma or a related discipline  &nbsp;</span></p></li></ul></div><div style=\"margin: 0px; padding: 0px;\"><ul><li><p style=\"margin-left: 0px;\"><span>2+ years’ work experience </span><span style=\"background-color: rgb(255, 255, 255); color: rgb(0, 0, 0); font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span class=\"TextRun SCXW13651845 BCX8 NormalTextRun\" data-contrast=\"auto\" xml:lang=\"EN-CA\" lang=\"EN-CA\" style=\"-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; font-size: 12pt; font-style: normal; font-variant-caps: normal; font-variant-ligatures: none !important; font-weight: 400; letter-spacing: normal; line-height: 22.0083px; margin: 0px; orphans: 2; padding: 0px; text-align: left; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; user-select: text; white-space: normal; widows: 2; word-spacing: 0px;\">in ITSM, business analysis, process improvement, or organization change</span><span class=\"EOP SCXW13651845 BCX8\" data-ccp-props=\"{}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; font-size: 12pt; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; line-height: 22.0083px; margin: 0px; orphans: 2; padding: 0px; text-align: left; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; user-select: text; white-space: normal; widows: 2; word-spacing: 0px;\">&nbsp;</span></span></p></li></ul></div></div><div style=\"font-style: normal; font-weight: 400; margin: 0px; padding: 0px;\"><div style=\"margin: 0px; padding: 0px;\"><ul><li class=\"ortl-align-start\"><div class=\"SCXW77147163 BCX8\" style=\"-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; background-color: rgb(255, 255, 255); color: rgb(0, 0, 0); font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web&quot;, Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px; orphans: 2; padding: 0px; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; user-select: text; white-space: normal; widows: 2; word-spacing: 0px;\"><div class=\"ListContainerWrapper SCXW77147163 BCX8\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; position: relative; user-select: text;\"><ul class=\"BulletListStyle1 SCXW77147163 BCX8\" role=\"list\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; cursor: text; font-family: verdana; list-style-type: disc; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; overflow: visible; padding: 0px; user-select: text;\"><li class=\"OutlineElement Ltr SCXW77147163 BCX8\" aria-setsize=\"-1\" data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"14\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\" role=\"listitem\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; clear: both; cursor: text; direction: ltr; display: block; font-family: Aptos, Aptos_MSFontService, sans-serif; font-size: 12pt; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; overflow: visible; padding: 0px; position: relative; user-select: text; vertical-align: baseline;\"><p class=\"Paragraph SCXW77147163 BCX8\" paraid=\"60528417\" paraeid=\"{536a46b8-6ac5-43e9-b286-6079f98ef57e}{42}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span class=\"TextRun SCXW77147163 BCX8 NormalTextRun\" data-contrast=\"auto\" xml:lang=\"EN-CA\" lang=\"EN-CA\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 12pt; font-variant-ligatures: none !important; line-height: 22.0083px; margin: 0px; padding: 0px; user-select: text;\">Curious, organized, and eager to learn</span><span class=\"EOP SCXW77147163 BCX8\" data-ccp-props=\"{}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 12pt; line-height: 22.0083px; margin: 0px; padding: 0px; user-select: text;\">&nbsp;</span></span></p></li></ul></div></div></li><li class=\"ortl-align-start\"><div class=\"SCXW77147163 BCX8\" style=\"-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; background-color: rgb(255, 255, 255); color: rgb(0, 0, 0); font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web&quot;, Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px; orphans: 2; padding: 0px; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; user-select: text; white-space: normal; widows: 2; word-spacing: 0px;\"><div class=\"ListContainerWrapper SCXW77147163 BCX8\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; position: relative; user-select: text;\"><ul class=\"BulletListStyle1 SCXW77147163 BCX8\" role=\"list\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; cursor: text; font-family: verdana; list-style-type: disc; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; overflow: visible; padding: 0px; user-select: text;\"><li class=\"OutlineElement Ltr SCXW77147163 BCX8\" aria-setsize=\"-1\" data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"14\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"1\" role=\"listitem\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; clear: both; cursor: text; direction: ltr; display: block; font-family: Aptos, Aptos_MSFontService, sans-serif; font-size: 12pt; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; overflow: visible; padding: 0px; position: relative; user-select: text; vertical-align: baseline;\"><p class=\"Paragraph SCXW77147163 BCX8\" paraid=\"1141378458\" paraeid=\"{536a46b8-6ac5-43e9-b286-6079f98ef57e}{44}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span class=\"TextRun SCXW77147163 BCX8 NormalTextRun\" data-contrast=\"auto\" xml:lang=\"EN-CA\" lang=\"EN-CA\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 12pt; font-variant-ligatures: none !important; line-height: 22.0083px; margin: 0px; padding: 0px; user-select: text;\">Experience in an IT service delivery environment,</span><span class=\"EOP SCXW77147163 BCX8\" data-ccp-props=\"{}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 12pt; line-height: 22.0083px; margin: 0px; padding: 0px; user-select: text;\">&nbsp;</span></span></p><p class=\"Paragraph SCXW77147163 BCX8\" paraid=\"1141378458\" paraeid=\"{536a46b8-6ac5-43e9-b286-6079f98ef57e}{44}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\">&nbsp;</p></li><li><p class=\"Paragraph SCXW77147163 BCX8\" paraid=\"1141378458\" paraeid=\"{536a46b8-6ac5-43e9-b286-6079f98ef57e}{44}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span class=\"TextRun SCXW77147163 BCX8 NormalTextRun\" data-contrast=\"auto\" xml:lang=\"EN-CA\" lang=\"EN-CA\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 12pt; font-variant-ligatures: none !important; line-height: 22.0083px; margin: 0px; padding: 0px; user-select: text;\">Comfortable bringing structure and momentum to improvement initiatives</span><span class=\"EOP SCXW77147163 BCX8\" data-ccp-props=\"{}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 12pt; line-height: 22.0083px; margin: 0px; padding: 0px; user-select: text;\">&nbsp;</span></span></p></li><li><p class=\"Paragraph SCXW77147163 BCX8\" paraid=\"1141378458\" paraeid=\"{536a46b8-6ac5-43e9-b286-6079f98ef57e}{44}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span class=\"TextRun SCXW77147163 BCX8 NormalTextRun\" data-contrast=\"auto\" xml:lang=\"EN-CA\" lang=\"EN-CA\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 12pt; font-variant-ligatures: none !important; line-height: 22.0083px; margin: 0px; padding: 0px; user-select: text;\">Strong communication and stakeholder engagement skills</span><span class=\"EOP SCXW77147163 BCX8\" data-ccp-props=\"{}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 12pt; line-height: 22.0083px; margin: 0px; padding: 0px; user-select: text;\">&nbsp;</span></span></p></li><li><p class=\"Paragraph SCXW77147163 BCX8\" paraid=\"1141378458\" paraeid=\"{536a46b8-6ac5-43e9-b286-6079f98ef57e}{44}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span class=\"TextRun SCXW77147163 BCX8 NormalTextRun\" data-contrast=\"auto\" xml:lang=\"EN-CA\" lang=\"EN-CA\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 12pt; font-variant-ligatures: none !important; line-height: 22.0083px; margin: 0px; padding: 0px; user-select: text;\">Results-focused with a strong commitment to service quality</span><span class=\"EOP SCXW77147163 BCX8\" data-ccp-props=\"{}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 12pt; line-height: 22.0083px; margin: 0px; padding: 0px; user-select: text;\">&nbsp;</span></span></p></li><li><p class=\"Paragraph SCXW77147163 BCX8\" paraid=\"1141378458\" paraeid=\"{536a46b8-6ac5-43e9-b286-6079f98ef57e}{44}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span class=\"TextRun SCXW77147163 BCX8 NormalTextRun\" data-contrast=\"auto\" xml:lang=\"EN-CA\" lang=\"EN-CA\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 12pt; font-variant-ligatures: none !important; line-height: 22.0083px; margin: 0px; padding: 0px; user-select: text;\">Strong analytical skills and the ability to use KPIs and metrics to drive results</span><span class=\"EOP SCXW77147163 BCX8\" data-ccp-props=\"{}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 12pt; line-height: 22.0083px; margin: 0px; padding: 0px; user-select: text;\">&nbsp;</span></span></p></li><li><p class=\"Paragraph SCXW77147163 BCX8\" paraid=\"1141378458\" paraeid=\"{536a46b8-6ac5-43e9-b286-6079f98ef57e}{44}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span class=\"TextRun SCXW77147163 BCX8 NormalTextRun\" data-contrast=\"auto\" xml:lang=\"EN-CA\" lang=\"EN-CA\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 12pt; font-variant-ligatures: none !important; line-height: 22.0083px; margin: 0px; padding: 0px; user-select: text;\">Ability to work independently and collaboratively in a fast-paced environment</span><span class=\"EOP SCXW77147163 BCX8\" data-ccp-props=\"{}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 12pt; line-height: 22.0083px; margin: 0px; padding: 0px; user-select: text;\">&nbsp;</span></span></p></li></ul></div></div></li></ul></div><div style=\"margin: 0px; padding: 0px;\"><p style=\"margin-left: 0px;\"><strong>Bonus:&nbsp;</strong></p></div><div style=\"margin: 0px; padding: 0px;\"><ul><li><p style=\"margin-left: 0px;\"><span>Experience working with and in ServiceNow&nbsp;</span></p></li><li><div class=\"ListContainerWrapper SCXW41384196 BCX8\" style=\"-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; background-color: rgb(255, 255, 255); color: rgb(0, 0, 0); font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web&quot;, Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px; orphans: 2; padding: 0px; position: relative; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; user-select: text; white-space: normal; widows: 2; word-spacing: 0px;\"><ul class=\"BulletListStyle1 SCXW41384196 BCX8\" role=\"list\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; cursor: text; font-family: verdana; list-style-type: disc; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; overflow: visible; padding: 0px; user-select: text;\"><li class=\"OutlineElement Ltr SCXW41384196 BCX8\" aria-setsize=\"-1\" data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"17\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"7\" data-aria-level=\"1\" role=\"listitem\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; clear: both; cursor: text; direction: ltr; display: block; font-family: Aptos, Aptos_MSFontService, sans-serif; font-size: 12pt; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; overflow: visible; padding: 0px; position: relative; user-select: text; vertical-align: baseline;\"><p class=\"Paragraph SCXW41384196 BCX8\" paraid=\"130146541\" paraeid=\"{536a46b8-6ac5-43e9-b286-6079f98ef57e}{61}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span class=\"TextRun SCXW41384196 BCX8 NormalTextRun\" data-contrast=\"auto\" xml:lang=\"EN-CA\" lang=\"EN-CA\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 12pt; font-variant-ligatures: none !important; line-height: 22.0083px; margin: 0px; padding: 0px; user-select: text;\">ITIL certifications</span><span class=\"EOP SCXW41384196 BCX8\" data-ccp-props=\"{}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 12pt; line-height: 22.0083px; margin: 0px; padding: 0px; user-select: text;\">&nbsp;</span></span></p></li></ul></div></li><li><div class=\"ListContainerWrapper SCXW41384196 BCX8\" style=\"-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; background-color: rgb(255, 255, 255); color: rgb(0, 0, 0); font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web&quot;, Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px; orphans: 2; padding: 0px; position: relative; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; user-select: text; white-space: normal; widows: 2; word-spacing: 0px;\"><ul class=\"BulletListStyle1 SCXW41384196 BCX8\" role=\"list\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; cursor: text; font-family: verdana; list-style-type: disc; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; overflow: visible; padding: 0px; user-select: text;\"><li class=\"OutlineElement Ltr SCXW41384196 BCX8\" aria-setsize=\"-1\" data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"17\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"8\" data-aria-level=\"1\" role=\"listitem\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; clear: both; cursor: text; direction: ltr; display: block; font-family: Aptos, Aptos_MSFontService, sans-serif; font-size: 12pt; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; overflow: visible; padding: 0px; position: relative; user-select: text; vertical-align: baseline;\"><p class=\"Paragraph SCXW41384196 BCX8\" paraid=\"261460496\" paraeid=\"{536a46b8-6ac5-43e9-b286-6079f98ef57e}{63}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span class=\"TextRun SCXW41384196 BCX8 NormalTextRun SpellingErrorV2Themed\" data-contrast=\"auto\" xml:lang=\"EN-CA\" lang=\"EN-CA\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-position: 0px 100%; background-repeat: repeat-x; border-bottom: 1px solid transparent; font-size: 12pt; font-variant-ligatures: none !important; line-height: 22.0083px; margin: 0px; padding: 0px; user-select: text;\">Prosci</span><span class=\"TextRun SCXW41384196 BCX8 NormalTextRun\" data-contrast=\"auto\" xml:lang=\"EN-CA\" lang=\"EN-CA\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 12pt; font-variant-ligatures: none !important; line-height: 22.0083px; margin: 0px; padding: 0px; user-select: text;\"> Leading Change</span><span class=\"EOP SCXW41384196 BCX8\" data-ccp-props=\"{}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 12pt; line-height: 22.0083px; margin: 0px; padding: 0px; user-select: text;\">&nbsp;</span></span></p></li></ul></div></li></ul></div><div style=\"margin: 0px; padding: 0px;\"><ul><li><p style=\"margin-left: 0px;\"><span>Entry Certification in Business Analysis (ECBA) &nbsp;</span></p></li></ul></div></div>",
    "OrganizationDescriptionStr": "<div style=\"margin: 0px; padding: 0px\">\n <p class=\"Paragraph SCXW91863216 BCX8\" style=\"margin: 0px 0px 10px; padding: 0px\"><span class=\"TextRun SCXW91863216 BCX8\" style=\"margin: 0px; padding: 0px\">The belief that what people experience matters more than technology is part of our foundational core. We also believe that our ability as a team grows exponentially when we share success. These centering values – some of our non-negotiables - guide our decisions and inform how we show up daily. Join a team that aims to simplify the path forward and inspire commitment.</span><span class=\"EOP SCXW91863216 BCX8\" style=\"margin: 0px; padding: 0px\">&nbsp;</span></p>\n</div>\n<div style=\"margin: 0px; padding: 0px\">\n <p class=\"Paragraph SCXW91863216 BCX8\" style=\"margin: 0px 0px 10px; padding: 0px\"><span class=\"TextRun SCXW91863216 BCX8\" style=\"margin: 0px; padding: 0px\">With over 380 employees centralized in Saint John, Fredericton, Dieppe and Halifax, we offer the opportunity to create real value by helping people and businesses work smarter. </span><span class=\"TextRun SCXW91863216 BCX8\" style=\"margin: 0px; padding: 0px; font-weight: bold\"> JDI IT</span><span class=\"TextRun SCXW91863216 BCX8\" style=\"margin: 0px; padding: 0px\"> supports the entire J.D. Irving Limited group of companies which means we offer opportunities and experiences across a wide breadth of IT areas, businesses and industries. As a member of the JDI IT team, you will be a key player in enabling the business to win by overcoming obstacles and “getting it done”!</span><span class=\"EOP SCXW91863216 BCX8\" style=\"margin: 0px; padding: 0px\">&nbsp;</span></p>\n</div>\n<div style=\"margin: 0px; padding: 0px\">\n <p class=\"Paragraph SCXW91863216 BCX8\" style=\"margin: 0px 0px 10px; padding: 0px\"><span class=\"TextRun SCXW91863216 BCX8\" style=\"margin: 0px; padding: 0px\">We believe in the power of diverse teams and invest in continuous professional growth. We are seeking naturally curious change makers looking to join a collaborative and motivated team. Come help JDI IT Raise the Bar! </span><span class=\"EOP SCXW91863216 BCX8\" style=\"margin: 0px; padding: 0px\">&nbsp;</span></p>\n</div>",
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      }
    ],
    "ExternalResponsibilitiesStr": "<div class=\"ListContainerWrapper SCXW223569674 BCX8\" style=\"-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; background-color: rgb(255, 255, 255); color: rgb(0, 0, 0); font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web&quot;, Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px; orphans: 2; padding: 0px; position: relative; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; user-select: text; white-space: normal; widows: 2; word-spacing: 0px;\"><ul><li><p class=\"Paragraph SCXW223569674 BCX8\" paraid=\"380490011\" paraeid=\"{536a46b8-6ac5-43e9-b286-6079f98ef57e}{18}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span class=\"TextRun SCXW223569674 BCX8 NormalTextRun\" data-contrast=\"auto\" xml:lang=\"EN-CA\" lang=\"EN-CA\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 12pt; font-variant-ligatures: none !important; line-height: 22.0083px; margin: 0px; padding: 0px; user-select: text;\">Analysis of current state, identification of pain points and inconsistencies</span><span class=\"EOP SCXW223569674 BCX8\" data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:720,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:278,&quot;335559991&quot;:360}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 12pt; line-height: 22.0083px; margin: 0px; padding: 0px; user-select: text;\">&nbsp;</span></span></p></li></ul></div><div class=\"ListContainerWrapper SCXW223569674 BCX8\" style=\"-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; background-color: rgb(255, 255, 255); color: rgb(0, 0, 0); font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web&quot;, Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px; orphans: 2; padding: 0px; position: relative; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; user-select: text; white-space: normal; widows: 2; word-spacing: 0px;\"><ul><li><p class=\"Paragraph SCXW223569674 BCX8\" paraid=\"254587799\" paraeid=\"{536a46b8-6ac5-43e9-b286-6079f98ef57e}{20}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span class=\"TextRun SCXW223569674 BCX8 NormalTextRun\" data-contrast=\"auto\" xml:lang=\"EN-CA\" lang=\"EN-CA\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 12pt; font-variant-ligatures: none !important; line-height: 22.0083px; margin: 0px; padding: 0px; user-select: text;\">Lead and support change initiatives related to improved processes, and ways of working</span><span class=\"EOP SCXW223569674 BCX8\" data-ccp-props=\"{}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 12pt; line-height: 22.0083px; margin: 0px; padding: 0px; user-select: text;\">&nbsp;</span></span></p></li></ul></div><div class=\"ListContainerWrapper SCXW223569674 BCX8\" style=\"-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; background-color: rgb(255, 255, 255); color: rgb(0, 0, 0); font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web&quot;, Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px; orphans: 2; padding: 0px; position: relative; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; user-select: text; white-space: normal; widows: 2; word-spacing: 0px;\"><ul><li><p class=\"Paragraph SCXW223569674 BCX8\" paraid=\"832546827\" paraeid=\"{536a46b8-6ac5-43e9-b286-6079f98ef57e}{22}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span class=\"TextRun SCXW223569674 BCX8 NormalTextRun\" data-contrast=\"auto\" xml:lang=\"EN-CA\" lang=\"EN-CA\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 12pt; font-variant-ligatures: none !important; line-height: 22.0083px; margin: 0px; padding: 0px; user-select: text;\">Analyze workflows, identify gaps, and recommend improvements that increase consistency, quality, and performance</span><span class=\"EOP SCXW223569674 BCX8\" data-ccp-props=\"{}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 12pt; line-height: 22.0083px; margin: 0px; padding: 0px; user-select: text;\">&nbsp;</span></span></p></li></ul></div><div class=\"ListContainerWrapper SCXW223569674 BCX8\" style=\"-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; background-color: rgb(255, 255, 255); color: rgb(0, 0, 0); font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web&quot;, Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px; orphans: 2; padding: 0px; position: relative; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; user-select: text; white-space: normal; widows: 2; word-spacing: 0px;\"><ul><li><p class=\"Paragraph SCXW223569674 BCX8\" paraid=\"459355711\" paraeid=\"{536a46b8-6ac5-43e9-b286-6079f98ef57e}{24}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span class=\"TextRun SCXW223569674 BCX8 NormalTextRun\" data-contrast=\"auto\" xml:lang=\"EN-CA\" lang=\"EN-CA\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 12pt; font-variant-ligatures: none !important; line-height: 22.0083px; margin: 0px; padding: 0px; user-select: text;\">Partner with technical teams to automate manual tasks and improve workflow efficiency</span><span class=\"EOP SCXW223569674 BCX8\" data-ccp-props=\"{}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 12pt; line-height: 22.0083px; margin: 0px; padding: 0px; user-select: text;\">&nbsp;</span></span></p></li></ul></div><div class=\"ListContainerWrapper SCXW223569674 BCX8\" style=\"-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; background-color: rgb(255, 255, 255); color: rgb(0, 0, 0); font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web&quot;, Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px; orphans: 2; padding: 0px; position: relative; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; user-select: text; white-space: normal; widows: 2; word-spacing: 0px;\"><ul><li><p class=\"Paragraph SCXW223569674 BCX8\" paraid=\"334818208\" paraeid=\"{536a46b8-6ac5-43e9-b286-6079f98ef57e}{26}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span class=\"TextRun SCXW223569674 BCX8 NormalTextRun\" data-contrast=\"auto\" xml:lang=\"EN-CA\" lang=\"EN-CA\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 12pt; font-variant-ligatures: none !important; line-height: 22.0083px; margin: 0px; padding: 0px; user-select: text;\">Develop and monitor KPIs and service metrics to measure performance and improvement outcomes</span><span class=\"EOP SCXW223569674 BCX8\" data-ccp-props=\"{}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 12pt; line-height: 22.0083px; margin: 0px; padding: 0px; user-select: text;\">&nbsp;</span></span></p></li></ul></div><div class=\"ListContainerWrapper SCXW223569674 BCX8\" style=\"-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; background-color: rgb(255, 255, 255); color: rgb(0, 0, 0); font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web&quot;, Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px; orphans: 2; padding: 0px; position: relative; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; user-select: text; white-space: normal; widows: 2; word-spacing: 0px;\"><ul><li><p class=\"Paragraph SCXW223569674 BCX8\" paraid=\"458058763\" paraeid=\"{536a46b8-6ac5-43e9-b286-6079f98ef57e}{28}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span class=\"TextRun SCXW223569674 BCX8 NormalTextRun\" data-contrast=\"auto\" xml:lang=\"EN-CA\" lang=\"EN-CA\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 12pt; font-variant-ligatures: none !important; line-height: 22.0083px; margin: 0px; padding: 0px; user-select: text;\">Create process documentation, reports, and dashboards that support governance and continuous improvement</span><span class=\"EOP SCXW223569674 BCX8\" data-ccp-props=\"{}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 12pt; line-height: 22.0083px; margin: 0px; padding: 0px; user-select: text;\">&nbsp;</span></span></p></li></ul></div><div class=\"ListContainerWrapper SCXW223569674 BCX8\" style=\"-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; background-color: rgb(255, 255, 255); color: rgb(0, 0, 0); font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web&quot;, Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px; orphans: 2; padding: 0px; position: relative; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; user-select: text; white-space: normal; widows: 2; word-spacing: 0px;\"><ul><li><p class=\"Paragraph SCXW223569674 BCX8\" paraid=\"663889055\" paraeid=\"{536a46b8-6ac5-43e9-b286-6079f98ef57e}{30}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span class=\"TextRun SCXW223569674 BCX8 NormalTextRun\" data-contrast=\"auto\" xml:lang=\"EN-CA\" lang=\"EN-CA\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 12pt; font-variant-ligatures: none !important; line-height: 22.0083px; margin: 0px; padding: 0px; user-select: text;\">Collaborate with stakeholders to understand needs and translate them into practical service improvements</span><span class=\"EOP SCXW223569674 BCX8\" data-ccp-props=\"{}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 12pt; line-height: 22.0083px; margin: 0px; padding: 0px; user-select: text;\">&nbsp;</span></span></p></li></ul></div><div class=\"ListContainerWrapper SCXW223569674 BCX8\" style=\"-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; background-color: rgb(255, 255, 255); color: rgb(0, 0, 0); font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web&quot;, Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px; orphans: 2; padding: 0px; position: relative; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; user-select: text; white-space: normal; widows: 2; word-spacing: 0px;\"><ul><li><p class=\"Paragraph SCXW223569674 BCX8\" paraid=\"21070258\" paraeid=\"{536a46b8-6ac5-43e9-b286-6079f98ef57e}{32}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span class=\"TextRun SCXW223569674 BCX8 NormalTextRun\" data-contrast=\"auto\" xml:lang=\"EN-CA\" lang=\"EN-CA\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 12pt; font-variant-ligatures: none !important; line-height: 22.0083px; margin: 0px; padding: 0px; user-select: text;\">Support governance by monitoring alignment to defined processes, controls, and service standards</span><span class=\"EOP SCXW223569674 BCX8\" data-ccp-props=\"{}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 12pt; line-height: 22.0083px; margin: 0px; padding: 0px; user-select: text;\">&nbsp;</span></span></p></li></ul></div><div class=\"ListContainerWrapper SCXW223569674 BCX8\" style=\"-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; background-color: rgb(255, 255, 255); color: rgb(0, 0, 0); font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web&quot;, Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px; orphans: 2; padding: 0px; position: relative; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; user-select: text; white-space: normal; widows: 2; word-spacing: 0px;\"><ul><li><p class=\"Paragraph SCXW223569674 BCX8\" paraid=\"2052130636\" paraeid=\"{536a46b8-6ac5-43e9-b286-6079f98ef57e}{34}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span class=\"TextRun SCXW223569674 BCX8 NormalTextRun\" data-contrast=\"auto\" xml:lang=\"EN-CA\" lang=\"EN-CA\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 12pt; font-variant-ligatures: none !important; line-height: 22.0083px; margin: 0px; padding: 0px; user-select: text;\">Facilitate workshops and discussions that drive alignment, decisions, and progress on improvement initiatives</span><span class=\"EOP SCXW223569674 BCX8\" data-ccp-props=\"{}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 12pt; line-height: 22.0083px; margin: 0px; padding: 0px; user-select: text;\">&nbsp;</span></span></p></li></ul></div>",
    "InternalResponsibilitiesStr": "<div class=\"ListContainerWrapper SCXW223569674 BCX8\" style=\"-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; background-color: rgb(255, 255, 255); color: rgb(0, 0, 0); font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web&quot;, Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px; orphans: 2; padding: 0px; position: relative; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; user-select: text; white-space: normal; widows: 2; word-spacing: 0px;\"><ul><li><p class=\"Paragraph SCXW223569674 BCX8\" paraid=\"380490011\" paraeid=\"{536a46b8-6ac5-43e9-b286-6079f98ef57e}{18}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span class=\"TextRun SCXW223569674 BCX8 NormalTextRun\" data-contrast=\"auto\" xml:lang=\"EN-CA\" lang=\"EN-CA\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 12pt; font-variant-ligatures: none !important; line-height: 22.0083px; margin: 0px; padding: 0px; user-select: text;\">Analysis of current state, identification of pain points and inconsistencies</span><span class=\"EOP SCXW223569674 BCX8\" data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:720,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:278,&quot;335559991&quot;:360}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 12pt; line-height: 22.0083px; margin: 0px; padding: 0px; user-select: text;\">&nbsp;</span></span></p></li></ul></div><div class=\"ListContainerWrapper SCXW223569674 BCX8\" style=\"-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; background-color: rgb(255, 255, 255); color: rgb(0, 0, 0); font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web&quot;, Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px; orphans: 2; padding: 0px; position: relative; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; user-select: text; white-space: normal; widows: 2; word-spacing: 0px;\"><ul><li><p class=\"Paragraph SCXW223569674 BCX8\" paraid=\"254587799\" paraeid=\"{536a46b8-6ac5-43e9-b286-6079f98ef57e}{20}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span class=\"TextRun SCXW223569674 BCX8 NormalTextRun\" data-contrast=\"auto\" xml:lang=\"EN-CA\" lang=\"EN-CA\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 12pt; font-variant-ligatures: none !important; line-height: 22.0083px; margin: 0px; padding: 0px; user-select: text;\">Lead and support change initiatives related to improved processes, and ways of working</span><span class=\"EOP SCXW223569674 BCX8\" data-ccp-props=\"{}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 12pt; line-height: 22.0083px; margin: 0px; padding: 0px; user-select: text;\">&nbsp;</span></span></p></li></ul></div><div class=\"ListContainerWrapper SCXW223569674 BCX8\" style=\"-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; background-color: rgb(255, 255, 255); color: rgb(0, 0, 0); font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web&quot;, Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px; orphans: 2; padding: 0px; position: relative; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; user-select: text; white-space: normal; widows: 2; word-spacing: 0px;\"><ul><li><p class=\"Paragraph SCXW223569674 BCX8\" paraid=\"832546827\" paraeid=\"{536a46b8-6ac5-43e9-b286-6079f98ef57e}{22}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span class=\"TextRun SCXW223569674 BCX8 NormalTextRun\" data-contrast=\"auto\" xml:lang=\"EN-CA\" lang=\"EN-CA\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 12pt; font-variant-ligatures: none !important; line-height: 22.0083px; margin: 0px; padding: 0px; user-select: text;\">Analyze workflows, identify gaps, and recommend improvements that increase consistency, quality, and performance</span><span class=\"EOP SCXW223569674 BCX8\" data-ccp-props=\"{}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 12pt; line-height: 22.0083px; margin: 0px; padding: 0px; user-select: text;\">&nbsp;</span></span></p></li></ul></div><div class=\"ListContainerWrapper SCXW223569674 BCX8\" style=\"-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; background-color: rgb(255, 255, 255); color: rgb(0, 0, 0); font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web&quot;, Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px; orphans: 2; padding: 0px; position: relative; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; user-select: text; white-space: normal; widows: 2; word-spacing: 0px;\"><ul><li><p class=\"Paragraph SCXW223569674 BCX8\" paraid=\"459355711\" paraeid=\"{536a46b8-6ac5-43e9-b286-6079f98ef57e}{24}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span class=\"TextRun SCXW223569674 BCX8 NormalTextRun\" data-contrast=\"auto\" xml:lang=\"EN-CA\" lang=\"EN-CA\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 12pt; font-variant-ligatures: none !important; line-height: 22.0083px; margin: 0px; padding: 0px; user-select: text;\">Partner with technical teams to automate manual tasks and improve workflow efficiency</span><span class=\"EOP SCXW223569674 BCX8\" data-ccp-props=\"{}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 12pt; line-height: 22.0083px; margin: 0px; padding: 0px; user-select: text;\">&nbsp;</span></span></p></li></ul></div><div class=\"ListContainerWrapper SCXW223569674 BCX8\" style=\"-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; background-color: rgb(255, 255, 255); color: rgb(0, 0, 0); font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web&quot;, Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px; orphans: 2; padding: 0px; position: relative; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; user-select: text; white-space: normal; widows: 2; word-spacing: 0px;\"><ul><li><p class=\"Paragraph SCXW223569674 BCX8\" paraid=\"334818208\" paraeid=\"{536a46b8-6ac5-43e9-b286-6079f98ef57e}{26}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span class=\"TextRun SCXW223569674 BCX8 NormalTextRun\" data-contrast=\"auto\" xml:lang=\"EN-CA\" lang=\"EN-CA\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 12pt; font-variant-ligatures: none !important; line-height: 22.0083px; margin: 0px; padding: 0px; user-select: text;\">Develop and monitor KPIs and service metrics to measure performance and improvement outcomes</span><span class=\"EOP SCXW223569674 BCX8\" data-ccp-props=\"{}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 12pt; line-height: 22.0083px; margin: 0px; padding: 0px; user-select: text;\">&nbsp;</span></span></p></li></ul></div><div class=\"ListContainerWrapper SCXW223569674 BCX8\" style=\"-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; background-color: rgb(255, 255, 255); color: rgb(0, 0, 0); font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web&quot;, Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px; orphans: 2; padding: 0px; position: relative; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; user-select: text; white-space: normal; widows: 2; word-spacing: 0px;\"><ul><li><p class=\"Paragraph SCXW223569674 BCX8\" paraid=\"458058763\" paraeid=\"{536a46b8-6ac5-43e9-b286-6079f98ef57e}{28}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span class=\"TextRun SCXW223569674 BCX8 NormalTextRun\" data-contrast=\"auto\" xml:lang=\"EN-CA\" lang=\"EN-CA\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 12pt; font-variant-ligatures: none !important; line-height: 22.0083px; margin: 0px; padding: 0px; user-select: text;\">Create process documentation, reports, and dashboards that support governance and continuous improvement</span><span class=\"EOP SCXW223569674 BCX8\" data-ccp-props=\"{}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 12pt; line-height: 22.0083px; margin: 0px; padding: 0px; user-select: text;\">&nbsp;</span></span></p></li></ul></div><div class=\"ListContainerWrapper SCXW223569674 BCX8\" style=\"-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; background-color: rgb(255, 255, 255); color: rgb(0, 0, 0); font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web&quot;, Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px; orphans: 2; padding: 0px; position: relative; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; user-select: text; white-space: normal; widows: 2; word-spacing: 0px;\"><ul><li><p class=\"Paragraph SCXW223569674 BCX8\" paraid=\"663889055\" paraeid=\"{536a46b8-6ac5-43e9-b286-6079f98ef57e}{30}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span class=\"TextRun SCXW223569674 BCX8 NormalTextRun\" data-contrast=\"auto\" xml:lang=\"EN-CA\" lang=\"EN-CA\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 12pt; font-variant-ligatures: none !important; line-height: 22.0083px; margin: 0px; padding: 0px; user-select: text;\">Collaborate with stakeholders to understand needs and translate them into practical service improvements</span><span class=\"EOP SCXW223569674 BCX8\" data-ccp-props=\"{}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 12pt; line-height: 22.0083px; margin: 0px; padding: 0px; user-select: text;\">&nbsp;</span></span></p></li></ul></div><div class=\"ListContainerWrapper SCXW223569674 BCX8\" style=\"-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; background-color: rgb(255, 255, 255); color: rgb(0, 0, 0); font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web&quot;, Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px; orphans: 2; padding: 0px; position: relative; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; user-select: text; white-space: normal; widows: 2; word-spacing: 0px;\"><ul><li><p class=\"Paragraph SCXW223569674 BCX8\" paraid=\"21070258\" paraeid=\"{536a46b8-6ac5-43e9-b286-6079f98ef57e}{32}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span class=\"TextRun SCXW223569674 BCX8 NormalTextRun\" data-contrast=\"auto\" xml:lang=\"EN-CA\" lang=\"EN-CA\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 12pt; font-variant-ligatures: none !important; line-height: 22.0083px; margin: 0px; padding: 0px; user-select: text;\">Support governance by monitoring alignment to defined processes, controls, and service standards</span><span class=\"EOP SCXW223569674 BCX8\" data-ccp-props=\"{}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 12pt; line-height: 22.0083px; margin: 0px; padding: 0px; user-select: text;\">&nbsp;</span></span></p></li></ul></div><div class=\"ListContainerWrapper SCXW223569674 BCX8\" style=\"-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; background-color: rgb(255, 255, 255); color: rgb(0, 0, 0); font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web&quot;, Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px; orphans: 2; padding: 0px; position: relative; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; user-select: text; white-space: normal; widows: 2; word-spacing: 0px;\"><ul><li><p class=\"Paragraph SCXW223569674 BCX8\" paraid=\"2052130636\" paraeid=\"{536a46b8-6ac5-43e9-b286-6079f98ef57e}{34}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span class=\"TextRun SCXW223569674 BCX8 NormalTextRun\" data-contrast=\"auto\" xml:lang=\"EN-CA\" lang=\"EN-CA\" style=\"-webkit-tap-highlight-color: transparent; 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    "InternationalTravelRequired": null
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  "list_job": {
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    "BusinessUnitId": 300000006669908,
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    "PrimaryLocation": "Halifax, NS, Canada",
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    "ShortDescriptionStr": "JDI IT is looking for a ITSM Business Analyst in Halifax, NS. ",
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    "PrimaryLocationCountry": "CA",
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  "detail_meta": {
    "url": "https://hcpd.fa.ca2.oraclecloud.com/hcmRestApi/resources/latest/recruitingCEJobRequisitionDetails?expand=all&onlyData=true&finder=ById;Id=%2210475%22,siteNumber=CX_1",
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}
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GET https://api.bluedoor.sh/job-postings/v1/jobs/de184365f1566183a4285baf18a32fdc175c0a54?include=descriptionJSON
GET https://api.bluedoor.sh/job-postings/v1/orgs/86cf603d-b562-4e76-afc4-bd7dca4a4894JSON
GET https://api.bluedoor.sh/job-postings/v1/sources/2c184426-1b1c-4d03-abcd-9c005a8e2b7fJSON
GET https://api.bluedoor.sh/job-postings/v1/jobs/de184365f1566183a4285baf18a32fdc175c0a54/eventsJSON

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