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Home › Companies › 0c48b5d5 54f9 49fc A74e 8980ec15f6cf 19000101 000001 › Remote, Customer Care Specialist - Oregon

Remote, Customer Care Specialist - Oregon

0c48b5d5 54f9 49fc A74e 8980ec15f6cf 19000101 000001 · Eugene, Oregon, US, Eugene, Oregon · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
Company0c48b5d5 54f9 49fc A74e 8980ec15f6cf 19000101 000001
TitleRemote, Customer Care Specialist - Oregon
Normalized title-
Department / team-
LocationEugene, OR, United States
Work model-
Employment type-
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2023-03-31 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from 0c48b5d5 54f9 49fc A74e 8980ec15f6cf 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Eugene.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company0c48b5d5 54f9 49fc A74e 8980ec15f6cf 19000101 000001
Sourcee985062f-e730-4232-82a3-18a75666ad6a
ATS providerADP Workforce Now Recruiting

Description

Bringing smiles is what we do at FCR … for you and the customer. As a Customer Care Specialist working remotely in Eugene, OR and surrounding areas, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceFCR, an award-winning employment experience and company culture. What You’ll be Doing Do you have a passion for helping others? Whether it’s getting answers for customers quickly, consulting on products with compassion or finding resolutions for their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You’ll · Answer incoming communications from customers · Conduct research to provide answers for customers to resolve their issues What You Bring to the Role · 6 months or more of customer services experience · Reside within Oregon, Idaho, Montana, Wyoming, Michigan, North Carolina, or Tennessee · High school diploma or equivalent · Recognize, apply and explain your product or service knowledge · Computer experience · High speed internet (> 40mbps) What You Can Expect · Supportive of your career and professional development · An inclusive culture and community minded organization where giving back is encouraged · A global team of curious lifelong learners guided by our company values · Competitive wages · And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives Visit www.mybenefits.ttec.com for more information. A Bit More About Your Role We’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family. About FCR Our business is about making customers happy. That's all we do. Since 2005, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. FCR is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. FCR embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

Full job record

Job IDde16ebd4e074cb4e59464782d06c337e6c325c2c
Org IDc624ef4b-4a47-413e-8ae5-c4cda1b1a65b
Source IDe985062f-e730-4232-82a3-18a75666ad6a
Board IDe985062f-e730-4232-82a3-18a75666ad6a
Provideradp_workforcenow
Provider Job Key456574
TitleRemote, Customer Care Specialist - Oregon
Normalized Title—
Statusactive
Activeyes
Location TextEugene, Oregon, US, Eugene, Oregon
Department—
Team—
Employment Type—
Workplace Type—
Remote Policy—
CountryUnited States
RegionOR
CityEugene
Salary Raw—
Salary Min—
Salary Max—
Salary Currency—
Salary Period—
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=0c48b5d5-54f9-49fc-a74e-8980ec15f6cf&ccId=19000101_000001&lang=en_US&type=JS&jobId=456574&jwId=9200458281853_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=0c48b5d5-54f9-49fc-a74e-8980ec15f6cf&ccId=19000101_000001&lang=en_US&type=JS&jobId=456574&jwId=9200458281853_1
First Seen At2026-05-31 18:59:19Z
Last Seen At2026-06-06 12:06:46Z
Last Checked At2026-06-06 12:06:46Z
Last Changed At2026-06-06 12:06:46Z
Inactive At—
Source Posted At2023-03-31 16:55:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=0c48b5d5-54f9-49fc-a74e-8980ec15f6cf|19000101_000001/date=2026-06-06/2026-06-06T12-06-44-832Z-34453d95b49362d572678d2c0fed9528a3f90491c633d046faafcc7406553cec.json
Event Fields
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  "last_changed_at": "2026-06-06T12:06:46.624Z",
  "active_status": "active"
}
Parsed Structured
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    "city": "Eugene",
    "region": "OR",
    "country": "United States",
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    "confidence": 0.95
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  "launch_scope": {
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      "city": "Eugene",
      "region": "OR",
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      "is_remote": false,
      "confidence": 0.95
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    "countries": [
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  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": null,
  "salary_currency": null
}
Extensions
{}
Native Structured
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    "requisitionDescription": "\n    <link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.10.21/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\" />\n    <link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.10.21/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\" />\n\n    <div class=\"fr-view\">\n      <div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.10.21/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\">&nbsp;<link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.10.21/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.10.21/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.10.21/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><p id=\"isPasted\" style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:107%;font-size:15px;font-family:\"Calibri\",sans-serif;'>Bringing smiles is what we do at FCR &hellip; for you and the customer. As a Customer Care Specialist working remotely in Eugene, OR and surrounding areas, you&rsquo;ll be a part of creating and delivering amazing customer experiences while you also #experienceFCR, an award-winning employment experience and company culture.</p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:107%;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong>What You&rsquo;ll be Doing</strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:107%;font-size:15px;font-family:\"Calibri\",sans-serif;'>Do you have a passion for helping others? Whether it&rsquo;s getting answers for customers quickly, consulting on products with compassion or finding resolutions for their issues with a smile, you&rsquo;ll be the difference between their customer experience being just average or an exceptional one.</p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:107%;font-size:15px;font-family:\"Calibri\",sans-serif;'>&nbsp;</p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:107%;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong>During a Typical Day, You&rsquo;ll</strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:107%;font-size:15px;font-family:\"Calibri\",sans-serif;'>&middot; Answer incoming communications from customers</p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:107%;font-size:15px;font-family:\"Calibri\",sans-serif;'>&middot; Conduct research to provide answers for customers to resolve their issues</p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:107%;font-size:15px;font-family:\"Calibri\",sans-serif;'>&nbsp;</p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:107%;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong>What You Bring to the Role</strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:107%;font-size:15px;font-family:\"Calibri\",sans-serif;'>&middot; 6 months or more of customer services experience</p><p id=\"isPasted\" style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:107%;font-size:15px;font-family:\"Calibri\",sans-serif;'>&middot; Reside within Oregon, Idaho, Montana, Wyoming, Michigan, North Carolina, or Tennessee</p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:107%;font-size:15px;font-family:\"Calibri\",sans-serif;'>&middot; High school diploma or equivalent</p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:107%;font-size:15px;font-family:\"Calibri\",sans-serif;'>&middot; Recognize, apply and explain your product or service knowledge</p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:107%;font-size:15px;font-family:\"Calibri\",sans-serif;'>&middot; Computer experience</p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:107%;font-size:15px;font-family:\"Calibri\",sans-serif;'>&middot; High speed internet (&gt; 40mbps)</p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:107%;font-size:15px;font-family:\"Calibri\",sans-serif;'>&nbsp;</p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:107%;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong>What You Can Expect</strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:107%;font-size:15px;font-family:\"Calibri\",sans-serif;'>&middot; Supportive of your career and professional development</p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:107%;font-size:15px;font-family:\"Calibri\",sans-serif;'>&middot; An inclusive culture and community minded organization where giving back is encouraged</p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:107%;font-size:15px;font-family:\"Calibri\",sans-serif;'>&middot; A global team of curious lifelong learners guided by our company values</p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:107%;font-size:15px;font-family:\"Calibri\",sans-serif;'>&middot; Competitive wages</p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:107%;font-size:15px;font-family:\"Calibri\",sans-serif;'>&middot; And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives</p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:107%;font-size:15px;font-family:\"Calibri\",sans-serif;'>Visit <a href=\"http://www.mybenefits.ttec.com\" target=\"_blank\">www.mybenefits.ttec.com</a> for more information.</p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:107%;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong>A Bit More About Your Role&nbsp;</strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:107%;font-size:15px;font-family:\"Calibri\",sans-serif;'>We&rsquo;re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can&rsquo;t be taught &ndash; a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.</p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:107%;font-size:15px;font-family:\"Calibri\",sans-serif;'>&nbsp;</p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:107%;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong>About FCR</strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:107%;font-size:15px;font-family:\"Calibri\",sans-serif;'>Our business is about making customers happy. That&#39;s all we do. Since 2005, we&#39;ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world&#39;s leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.</p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:107%;font-size:15px;font-family:\"Calibri\",sans-serif;'>&nbsp;</p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:107%;font-size:15px;font-family:\"Calibri\",sans-serif;'>FCR is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. FCR embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.</p></div></div></div></div></div>\n    </div>\n  \n",
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GET https://api.bluedoor.sh/job-postings/v1/orgs/c624ef4b-4a47-413e-8ae5-c4cda1b1a65bJSON
GET https://api.bluedoor.sh/job-postings/v1/sources/e985062f-e730-4232-82a3-18a75666ad6aJSON
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