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AIOps Engineer
Jcssolutions · Arlington, VA, 22060 · Hybrid · Active · JazzHR / ApplyToJob
Job facts
| Field | Value |
|---|---|
| Company | Jcssolutions |
| Title | AIOps Engineer |
| Normalized title | - |
| Department / team | - |
| Location | Arlington, VA, United States |
| Work model | Hybrid / Hybrid |
| Employment type | Full Time |
| Salary | - |
| Status | active |
| ATS provider | JazzHR / ApplyToJob |
| Posted / first seen | 2026-05-08 / 2026-05-30 |
| Changed / last seen | 2026-05-30 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Jcssolutions. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through JazzHR / ApplyToJob. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Arlington. | Open |
| Work model jobs | Active Hybrid postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Jcssolutions |
| Source | 1376cb92-9aef-4eae-a4ab-81b35747f4eb |
| ATS provider | JazzHR / ApplyToJob |
Description
Grow, innovate, and generate progress: Harness your expertise to solve challenges and celebrate success!
JCS Solutions LLC is seeking a Senior AIOps Engineer to support critical mission operations within a secure environment and lead the transformation of our IT Service Management (ITSM) capabilities. This role is responsible for the design, deployment, and management of AIOps solutions that enhance the reliability and security of Department of War (DoW) networks and systems.
Job Summary: Acting as the technical lead for this initiative, you will orchestrate integrations across existing Network Engineering, ServiceNow, and SolarWinds teams. You will utilize Splunk and the Machine Learning Toolkit (MLTK) to provide descriptive and predictive analytics and establish closed-loop automated incident response, ensuring the high availability of mission-essential infrastructure.
What you will do: Cross-Functional Leadership: Lead the AIOps platform initiative by acting as the primary technical liaison to existing Network Engineering, ServiceNow, and SolarWinds administration teams to establish unified telemetry pipelines. ITSM Orchestration & Automation: Architect closed-loop remediation workflows by deeply integrating Splunk ITSI alerts with ServiceNow Event Management and Incident Management modules. Mission-Critical Observability: Architect and maintain Splunk AIOps solutions across unclassified and classified enclaves to provide real-time situational awareness. Infrastructure Telemetry Integration: Normalize and correlate network performance and fault data from SolarWinds with server and application logs to provide a holistic view of enterprise health. Advanced ML Development: Deploy custom machine learning models via Splunk MLTK to identify anomalous behavior, potential cyber threats, and infrastructure degradations. Secure Data Integration: Engineer secure data ingestion pipelines for telemetry data from cross-domain solutions and tactical edge devices. Incident Reduction: Utilize IT Service Intelligence (ITSI) to correlate multi-source events, reducing noise and prioritizing high-impact mission alerts. Cyber Defense Support: Collaborate with the Cyber Security Service Provider (CSSP) to integrate AIOps insights into defensive cyber operations (DCO). Compliance & Documentation: Ensure all observability tools comply with DoW STIGs and IL5/IL6 protocols; develop and maintain architectural documentation and compliance traceability. Mission Alignment: Stay current on AIOps and related capabilities relevant to DoD, federal, and intelligence mission systems. What you will bring: Security Clearance: Active Top Secret / Sensitive Compartmented Information (TS/SCI) required at time of hire. Certification: Active IAT Level II certification (e.g., Security+ CE, CySA+, GSEC, or SSCP) required. Citizenship: United States Citizenship is required. Platform Experience: 7+ years of experience with Splunk Enterprise, including architectural design, cluster management, and advanced Search Processing Language (SPL). AIOps & ITSM: 3+ years of experience implementing AIOps workflows, including integration with enterprise ITSM solutions (ServiceNow) for automated root cause analysis and remediation. Machine Learning: Proven track record of building, testing, and tuning supervised and unsupervised models within the Splunk MLTK. Scripting & Automation: Advanced scripting skills for developing custom search commands, API integrations, and automating remediation tasks (e.g., Python). Leadership: Experience leading technical working groups and directing the efforts of adjacent infrastructure and development teams. Operational Experience: Prior experience working within a DoW/DoD Operations Center (NOC/SOC) or supporting mission-critical systems and networks. Communication: Must be able to present designs, plans, and analyses of alternatives to technical leadership boards for approvals. How you will wow us: Enterprise Aggregation: Experience aggregating and correlating telemetry from diverse tools, specifically SolarWinds, ServiceNow, and VMware vCenter. Expert Certification: Splunk Enterprise Certified Architect or Splunk ITSI Certified Admin. Cloud Observability: Experience with Cloud Native Computing Foundation (CNCF) observability tools in secure hybrid multi-cloud environments (Azure/AWS). RMF/ATO Knowledge: Understanding of the Risk Management Framework (RMF) and the Authorization to Operate (ATO) process for AI/ML workloads. JCS Solutions (JCS) is a premier technology firm providing innovative solutions and high-quality services in defense, national security, and civilian sectors. JCS offers enterprise-wide solutions including cloud computing, software development, cybersecurity, digital modernization, and management consulting for the federal government. At JCS, we elevate our customers’ mission through the application of technology and professional services. Our commitment to investing in our workforce drives innovation and progress for our clients, employees, and communities. JCS is both a Great Place to Work and a Washington Post’s Top Places to Work certified company.
Our employees embody our core values, and we are looking for others who do too! Customer Experience: Strive for excellence and delight our clients Innovation: Embrace creative thinking to enable continual growth and powerful solutions Accountability: Take ownership of and pride in our actions and service delivery Inspire: Be inspired to be your best self and have fun in the process Integrity: Do the right thing, the right way, every time! Stewardship: The careful and responsible management of something entrusted to our care. Commitment to non-discrimination: All qualified applicants will receive consideration for employment without regard to any status protected by applicable federal, state, or local laws.
Full job record
| Job ID | ddea9806fa5afb85efe4437180a2a696ed3d18f6 |
| Org ID | 391fa76e-946a-4f5a-8d59-0e04040c26ad |
| Source ID | 1376cb92-9aef-4eae-a4ab-81b35747f4eb |
| Board ID | 1376cb92-9aef-4eae-a4ab-81b35747f4eb |
| Provider | jazzhr |
| Provider Job Key | gX6Mn4e29T |
| Title | AIOps Engineer |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Arlington, VA, 22060 |
| Department | — |
| Team | — |
| Employment Type | full_time |
| Workplace Type | hybrid |
| Remote Policy | hybrid |
| Country | United States |
| Region | VA |
| City | Arlington |
| Salary Raw | — |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://jcssolutions.applytojob.com/apply/gX6Mn4e29T/AIOps-Engineer |
| Apply URL | https://jcssolutions.applytojob.com/apply/gX6Mn4e29T/AIOps-Engineer |
| First Seen At | 2026-05-30 05:41:34Z |
| Last Seen At | 2026-06-06 19:19:52Z |
| Last Checked At | 2026-06-06 19:19:52Z |
| Last Changed At | 2026-05-30 05:41:34Z |
| Inactive At | — |
| Source Posted At | 2026-05-08 00:00:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=jazzhr/board=jcssolutions/date=2026-06-06/2026-06-06T19-19-52-252Z-9e479ec73334cf0afb61b62ba3ac97302176fdc124e014243c806ba9f20f8f8d.json |
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"description_html": "<span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"vertical-align:baseline;\">Grow, innovate, and generate progress: Harness your expertise to solve challenges and celebrate success! </span><br><br><strong>JCS Solutions LLC</strong> is seeking a Senior AIOps Engineer to support critical mission operations within a secure environment and lead the transformation of our IT Service Management (ITSM) capabilities. This role is responsible for the design, deployment, and management of AIOps solutions that enhance the reliability and security of Department of War (DoW) networks and systems.<br><br><font color=\"#104862\"><b>Job Summary:</b></font></span></span><p><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\">Acting as the technical lead for this initiative, you will orchestrate integrations across existing Network Engineering, ServiceNow, and SolarWinds teams. You will utilize Splunk and the Machine Learning Toolkit (MLTK) to provide descriptive and predictive analytics and establish closed-loop automated incident response, ensuring the high availability of mission-essential infrastructure.</span></span></p><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\"><b><span style=\"line-height:115%;\"><span style=\"color:#104862;\">What you will do:</span></span></b></span></span></span><ul><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\">Cross-Functional Leadership: Lead the AIOps platform initiative by acting as the primary technical liaison to existing Network Engineering, ServiceNow, and SolarWinds administration teams to establish unified telemetry pipelines.</span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\">ITSM Orchestration & Automation: Architect closed-loop remediation workflows by deeply integrating Splunk ITSI alerts with ServiceNow Event Management and Incident Management modules.</span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\">Mission-Critical Observability: Architect and maintain Splunk AIOps solutions across unclassified and classified enclaves to provide real-time situational awareness.</span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\">Infrastructure Telemetry Integration: Normalize and correlate network performance and fault data from SolarWinds with server and application logs to provide a holistic view of enterprise health.</span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\">Advanced ML Development: Deploy custom machine learning models via Splunk MLTK to identify anomalous behavior, potential cyber threats, and infrastructure degradations.</span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\">Secure Data Integration: Engineer secure data ingestion pipelines for telemetry data from cross-domain solutions and tactical edge devices.</span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\">Incident Reduction: Utilize IT Service Intelligence (ITSI) to correlate multi-source events, reducing noise and prioritizing high-impact mission alerts.</span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\">Cyber Defense Support: Collaborate with the Cyber Security Service Provider (CSSP) to integrate AIOps insights into defensive cyber operations (DCO).</span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\">Compliance & Documentation: Ensure all observability tools comply with DoW STIGs and IL5/IL6 protocols; develop and maintain architectural documentation and compliance traceability.</span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\">Mission Alignment: Stay current on AIOps and related capabilities relevant to DoD, federal, and intelligence mission systems.</span></span></li></ul><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\"><b><span style=\"line-height:115%;\"><span style=\"color:#104862;\">What you will bring:</span></span></b></span></span></span><ul><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\">Security Clearance: Active Top Secret / Sensitive Compartmented Information (TS/SCI) required at time of hire.</span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\">Certification: Active IAT Level II certification (e.g., Security+ CE, CySA+, GSEC, or SSCP) required.</span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\">Citizenship: United States Citizenship is required.</span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\">Platform Experience: 7+ years of experience with Splunk Enterprise, including architectural design, cluster management, and advanced Search Processing Language (SPL).</span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\">AIOps & ITSM: 3+ years of experience implementing AIOps workflows, including integration with enterprise ITSM solutions (ServiceNow) for automated root cause analysis and remediation.</span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\">Machine Learning: Proven track record of building, testing, and tuning supervised and unsupervised models within the Splunk MLTK.</span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\">Scripting & Automation: Advanced scripting skills for developing custom search commands, API integrations, and automating remediation tasks (e.g., Python).</span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\">Leadership: Experience leading technical working groups and directing the efforts of adjacent infrastructure and development teams.</span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\">Operational Experience: Prior experience working within a DoW/DoD Operations Center (NOC/SOC) or supporting mission-critical systems and networks.</span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\">Communication: Must be able to present designs, plans, and analyses of alternatives to technical leadership boards for approvals.</span></span></li></ul><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\"><b><span style=\"line-height:115%;\"><span style=\"color:#104862;\">How you will wow us:</span></span></b></span></span></span><ul><li><span style=\"font-size:12px;\">Enterprise Aggregation: Experience aggregating and correlating telemetry from diverse tools, specifically SolarWinds, ServiceNow, and VMware vCenter.</span></li><li><span style=\"font-size:12px;\">Expert Certification: Splunk Enterprise Certified Architect or Splunk ITSI Certified Admin.</span></li><li><span style=\"font-size:12px;\">Cloud Observability: Experience with Cloud Native Computing Foundation (CNCF) observability tools in secure hybrid multi-cloud environments (Azure/AWS).</span></li><li><span style=\"font-size:12px;\">RMF/ATO Knowledge: Understanding of the Risk Management Framework (RMF) and the Authorization to Operate (ATO) process for AI/ML workloads.</span></li></ul><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\"><span style=\"line-height:115%;\"><span style=\"color:#000000;\">JCS Solutions (JCS) is a premier technology firm providing innovative solutions and high-quality services in defense, national security, and civilian sectors. JCS offers enterprise-wide solutions including cloud computing, software development, cybersecurity, digital modernization, and management consulting for the federal government. At JCS, we elevate our customers’ mission through the application of technology and professional services. Our commitment to investing in our workforce drives innovation and progress for our clients, employees, and communities. JCS is both a <b><i>Great Place to Work</i></b> and a Washington Post’s <b><i>Top Places to Work</i></b> certified company.<br> <br>Our employees embody our core values, and we are looking for others who do too!</span></span></span></span></span><ul><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"color:#000000;\"><span style=\"line-height:115%;\"><b><span style=\"line-height:115%;\">Customer Experience:</span></b><span style=\"line-height:115%;\"> Strive for excellence and delight our clients</span></span></span></span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"color:#000000;\"><span style=\"line-height:115%;\"><b><span style=\"line-height:115%;\">Innovation:</span></b><span style=\"line-height:115%;\"> Embrace creative thinking to enable continual growth and powerful solutions</span></span></span></span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"color:#000000;\"><span style=\"line-height:115%;\"><b><span style=\"line-height:115%;\">Accountability:</span></b><span style=\"line-height:115%;\"> Take ownership of and pride in our actions and service delivery</span></span></span></span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"color:#000000;\"><span style=\"line-height:115%;\"><b><span style=\"line-height:115%;\">Inspire:</span></b><span style=\"line-height:115%;\"> Be inspired to be your best self and have fun in the process</span></span></span></span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"color:#000000;\"><span style=\"line-height:115%;\"><b><span style=\"line-height:115%;\">Integrity:</span></b><span style=\"line-height:115%;\"> Do the right thing, the right way, every time!</span></span></span></span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"color:#000000;\"><span style=\"line-height:115%;\"><b><span style=\"line-height:115%;\">Stewardship:</span></b><span style=\"line-height:115%;\"> The careful and responsible management of something entrusted to our care.</span></span></span></span></span></li></ul><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\"><b><span style=\"line-height:115%;\"><span style=\"color:#000000;\">Commitment to non-discrimination:</span></span></b><span style=\"line-height:115%;\"><span style=\"color:#000000;\"> All qualified applicants will receive consideration for employment without regard to any status protected by applicable federal, state, or local laws.</span></span></span></span></span><br><br><br> ",
"description_text": "Grow, innovate, and generate progress: Harness your expertise to solve challenges and celebrate success!\n JCS Solutions LLC is seeking a Senior AIOps Engineer to support critical mission operations within a secure environment and lead the transformation of our IT Service Management (ITSM) capabilities. This role is responsible for the design, deployment, and management of AIOps solutions that enhance the reliability and security of Department of War (DoW) networks and systems.\n Job Summary: Acting as the technical lead for this initiative, you will orchestrate integrations across existing Network Engineering, ServiceNow, and SolarWinds teams. You will utilize Splunk and the Machine Learning Toolkit (MLTK) to provide descriptive and predictive analytics and establish closed-loop automated incident response, ensuring the high availability of mission-essential infrastructure.\n What you will do: Cross-Functional Leadership: Lead the AIOps platform initiative by acting as the primary technical liaison to existing Network Engineering, ServiceNow, and SolarWinds administration teams to establish unified telemetry pipelines.\n ITSM Orchestration & Automation: Architect closed-loop remediation workflows by deeply integrating Splunk ITSI alerts with ServiceNow Event Management and Incident Management modules.\n Mission-Critical Observability: Architect and maintain Splunk AIOps solutions across unclassified and classified enclaves to provide real-time situational awareness.\n Infrastructure Telemetry Integration: Normalize and correlate network performance and fault data from SolarWinds with server and application logs to provide a holistic view of enterprise health.\n Advanced ML Development: Deploy custom machine learning models via Splunk MLTK to identify anomalous behavior, potential cyber threats, and infrastructure degradations.\n Secure Data Integration: Engineer secure data ingestion pipelines for telemetry data from cross-domain solutions and tactical edge devices.\n Incident Reduction: Utilize IT Service Intelligence (ITSI) to correlate multi-source events, reducing noise and prioritizing high-impact mission alerts.\n Cyber Defense Support: Collaborate with the Cyber Security Service Provider (CSSP) to integrate AIOps insights into defensive cyber operations (DCO).\n Compliance & Documentation: Ensure all observability tools comply with DoW STIGs and IL5/IL6 protocols; develop and maintain architectural documentation and compliance traceability.\n Mission Alignment: Stay current on AIOps and related capabilities relevant to DoD, federal, and intelligence mission systems.\n What you will bring: Security Clearance: Active Top Secret / Sensitive Compartmented Information (TS/SCI) required at time of hire.\n Certification: Active IAT Level II certification (e.g., Security+ CE, CySA+, GSEC, or SSCP) required.\n Citizenship: United States Citizenship is required.\n Platform Experience: 7+ years of experience with Splunk Enterprise, including architectural design, cluster management, and advanced Search Processing Language (SPL).\n AIOps & ITSM: 3+ years of experience implementing AIOps workflows, including integration with enterprise ITSM solutions (ServiceNow) for automated root cause analysis and remediation.\n Machine Learning: Proven track record of building, testing, and tuning supervised and unsupervised models within the Splunk MLTK.\n Scripting & Automation: Advanced scripting skills for developing custom search commands, API integrations, and automating remediation tasks (e.g., Python).\n Leadership: Experience leading technical working groups and directing the efforts of adjacent infrastructure and development teams.\n Operational Experience: Prior experience working within a DoW/DoD Operations Center (NOC/SOC) or supporting mission-critical systems and networks.\n Communication: Must be able to present designs, plans, and analyses of alternatives to technical leadership boards for approvals.\n How you will wow us: Enterprise Aggregation: Experience aggregating and correlating telemetry from diverse tools, specifically SolarWinds, ServiceNow, and VMware vCenter.\n Expert Certification: Splunk Enterprise Certified Architect or Splunk ITSI Certified Admin.\n Cloud Observability: Experience with Cloud Native Computing Foundation (CNCF) observability tools in secure hybrid multi-cloud environments (Azure/AWS).\n RMF/ATO Knowledge: Understanding of the Risk Management Framework (RMF) and the Authorization to Operate (ATO) process for AI/ML workloads.\n JCS Solutions (JCS) is a premier technology firm providing innovative solutions and high-quality services in defense, national security, and civilian sectors. JCS offers enterprise-wide solutions including cloud computing, software development, cybersecurity, digital modernization, and management consulting for the federal government. At JCS, we elevate our customers’ mission through the application of technology and professional services. Our commitment to investing in our workforce drives innovation and progress for our clients, employees, and communities. JCS is both a Great Place to Work and a Washington Post’s Top Places to Work certified company.\nOur employees embody our core values, and we are looking for others who do too! Customer Experience: Strive for excellence and delight our clients\n Innovation: Embrace creative thinking to enable continual growth and powerful solutions\n Accountability: Take ownership of and pride in our actions and service delivery\n Inspire: Be inspired to be your best self and have fun in the process\n Integrity: Do the right thing, the right way, every time!\n Stewardship: The careful and responsible management of something entrusted to our care.\n Commitment to non-discrimination: All qualified applicants will receive consideration for employment without regard to any status protected by applicable federal, state, or local laws.",
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"description": "<span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"vertical-align:baseline;\">Grow, innovate, and generate progress: Harness your expertise to solve challenges and celebrate success! </span><br><br><strong>JCS Solutions LLC</strong> is seeking a Senior AIOps Engineer to support critical mission operations within a secure environment and lead the transformation of our IT Service Management (ITSM) capabilities. This role is responsible for the design, deployment, and management of AIOps solutions that enhance the reliability and security of Department of War (DoW) networks and systems.<br><br><font color=\"#104862\"><b>Job Summary:</b></font></span></span><p><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\">Acting as the technical lead for this initiative, you will orchestrate integrations across existing Network Engineering, ServiceNow, and SolarWinds teams. You will utilize Splunk and the Machine Learning Toolkit (MLTK) to provide descriptive and predictive analytics and establish closed-loop automated incident response, ensuring the high availability of mission-essential infrastructure.</span></span></p><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\"><b><span style=\"line-height:115%;\"><span style=\"color:#104862;\">What you will do:</span></span></b></span></span></span><ul><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\">Cross-Functional Leadership: Lead the AIOps platform initiative by acting as the primary technical liaison to existing Network Engineering, ServiceNow, and SolarWinds administration teams to establish unified telemetry pipelines.</span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\">ITSM Orchestration & Automation: Architect closed-loop remediation workflows by deeply integrating Splunk ITSI alerts with ServiceNow Event Management and Incident Management modules.</span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\">Mission-Critical Observability: Architect and maintain Splunk AIOps solutions across unclassified and classified enclaves to provide real-time situational awareness.</span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\">Infrastructure Telemetry Integration: Normalize and correlate network performance and fault data from SolarWinds with server and application logs to provide a holistic view of enterprise health.</span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\">Advanced ML Development: Deploy custom machine learning models via Splunk MLTK to identify anomalous behavior, potential cyber threats, and infrastructure degradations.</span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\">Secure Data Integration: Engineer secure data ingestion pipelines for telemetry data from cross-domain solutions and tactical edge devices.</span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\">Incident Reduction: Utilize IT Service Intelligence (ITSI) to correlate multi-source events, reducing noise and prioritizing high-impact mission alerts.</span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\">Cyber Defense Support: Collaborate with the Cyber Security Service Provider (CSSP) to integrate AIOps insights into defensive cyber operations (DCO).</span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\">Compliance & Documentation: Ensure all observability tools comply with DoW STIGs and IL5/IL6 protocols; develop and maintain architectural documentation and compliance traceability.</span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\">Mission Alignment: Stay current on AIOps and related capabilities relevant to DoD, federal, and intelligence mission systems.</span></span></li></ul><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\"><b><span style=\"line-height:115%;\"><span style=\"color:#104862;\">What you will bring:</span></span></b></span></span></span><ul><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\">Security Clearance: Active Top Secret / Sensitive Compartmented Information (TS/SCI) required at time of hire.</span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\">Certification: Active IAT Level II certification (e.g., Security+ CE, CySA+, GSEC, or SSCP) required.</span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\">Citizenship: United States Citizenship is required.</span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\">Platform Experience: 7+ years of experience with Splunk Enterprise, including architectural design, cluster management, and advanced Search Processing Language (SPL).</span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\">AIOps & ITSM: 3+ years of experience implementing AIOps workflows, including integration with enterprise ITSM solutions (ServiceNow) for automated root cause analysis and remediation.</span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\">Machine Learning: Proven track record of building, testing, and tuning supervised and unsupervised models within the Splunk MLTK.</span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\">Scripting & Automation: Advanced scripting skills for developing custom search commands, API integrations, and automating remediation tasks (e.g., Python).</span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\">Leadership: Experience leading technical working groups and directing the efforts of adjacent infrastructure and development teams.</span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\">Operational Experience: Prior experience working within a DoW/DoD Operations Center (NOC/SOC) or supporting mission-critical systems and networks.</span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\">Communication: Must be able to present designs, plans, and analyses of alternatives to technical leadership boards for approvals.</span></span></li></ul><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\"><b><span style=\"line-height:115%;\"><span style=\"color:#104862;\">How you will wow us:</span></span></b></span></span></span><ul><li><span style=\"font-size:12px;\">Enterprise Aggregation: Experience aggregating and correlating telemetry from diverse tools, specifically SolarWinds, ServiceNow, and VMware vCenter.</span></li><li><span style=\"font-size:12px;\">Expert Certification: Splunk Enterprise Certified Architect or Splunk ITSI Certified Admin.</span></li><li><span style=\"font-size:12px;\">Cloud Observability: Experience with Cloud Native Computing Foundation (CNCF) observability tools in secure hybrid multi-cloud environments (Azure/AWS).</span></li><li><span style=\"font-size:12px;\">RMF/ATO Knowledge: Understanding of the Risk Management Framework (RMF) and the Authorization to Operate (ATO) process for AI/ML workloads.</span></li></ul><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\"><span style=\"line-height:115%;\"><span style=\"color:#000000;\">JCS Solutions (JCS) is a premier technology firm providing innovative solutions and high-quality services in defense, national security, and civilian sectors. JCS offers enterprise-wide solutions including cloud computing, software development, cybersecurity, digital modernization, and management consulting for the federal government. At JCS, we elevate our customers’ mission through the application of technology and professional services. Our commitment to investing in our workforce drives innovation and progress for our clients, employees, and communities. JCS is both a <b><i>Great Place to Work</i></b> and a Washington Post’s <b><i>Top Places to Work</i></b> certified company.<br> <br>Our employees embody our core values, and we are looking for others who do too!</span></span></span></span></span><ul><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"color:#000000;\"><span style=\"line-height:115%;\"><b><span style=\"line-height:115%;\">Customer Experience:</span></b><span style=\"line-height:115%;\"> Strive for excellence and delight our clients</span></span></span></span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"color:#000000;\"><span style=\"line-height:115%;\"><b><span style=\"line-height:115%;\">Innovation:</span></b><span style=\"line-height:115%;\"> Embrace creative thinking to enable continual growth and powerful solutions</span></span></span></span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"color:#000000;\"><span style=\"line-height:115%;\"><b><span style=\"line-height:115%;\">Accountability:</span></b><span style=\"line-height:115%;\"> Take ownership of and pride in our actions and service delivery</span></span></span></span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"color:#000000;\"><span style=\"line-height:115%;\"><b><span style=\"line-height:115%;\">Inspire:</span></b><span style=\"line-height:115%;\"> Be inspired to be your best self and have fun in the process</span></span></span></span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"color:#000000;\"><span style=\"line-height:115%;\"><b><span style=\"line-height:115%;\">Integrity:</span></b><span style=\"line-height:115%;\"> Do the right thing, the right way, every time!</span></span></span></span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"color:#000000;\"><span style=\"line-height:115%;\"><b><span style=\"line-height:115%;\">Stewardship:</span></b><span style=\"line-height:115%;\"> The careful and responsible management of something entrusted to our care.</span></span></span></span></span></li></ul><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\"><b><span style=\"line-height:115%;\"><span style=\"color:#000000;\">Commitment to non-discrimination:</span></span></b><span style=\"line-height:115%;\"><span style=\"color:#000000;\"> All qualified applicants will receive consideration for employment without regard to any status protected by applicable federal, state, or local laws.</span></span></span></span></span><br><br><br> ",
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