Sr. Director, Customer Care

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  "Id": "44fb932e-1645-4a71-8891-8e40bb021dbe",
  "Title": "Sr. Director, Customer Care",
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  "FullTime": true,
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      "Address": {
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        "Line1": "4545 Airport Way",
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        "State": {
          "Code": "CO",
          "Name": "Colorado"
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        "Country": {
          "Code": "USA",
          "Name": "United States"
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        "PostalCode": "80239"
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      "LocalizedDescription": "Denver GO"
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  "MatchScore": 1,
  "PostedDate": "2026-05-21T18:19:59.465Z",
  "JobCategoryName": "Customer Service",
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  "BriefDescription": "The Sr. Director, Customer Care will serve as a champion for Frontier’s customers, developing process and programs to anticipate and support customer needs and address customer issues with a positive experience. The position will oversee all contact center and customer relations operations and support the overall customer experience through data insights and technology design. The role will ensure that service levels are consummate with industry standards for responsiveness, quality, cost and most importantly, customer satisfaction.",
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  "RequisitionNumber": "SRDIR005537"
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