Argentina - Operations Representative (Boarding Agent)

{
  "content_hash": "3c040640da94a9b0733c6258dbd84d21a5dd7d6d80670197017033f8f17b53d8",
  "source_hash": "d79986588c143030aee08f5cf24e5e102201069a9b6096d29cfdbe14fc35c3e0",
  "last_changed_at": "2026-06-03T10:36:36.033Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Buenos Aires, Regional, C1067ABO, Argentina",
    "city": "Buenos Aires",
    "region": "Regional",
    "country": null,
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-18T10:32:15.805Z",
  "launch_scope": {
    "reason": "bamboohr_production_catalog",
    "included": true,
    "location": {
      "raw": "Buenos Aires, Regional, C1067ABO, Argentina",
      "city": "Buenos Aires",
      "region": "Regional",
      "country": null,
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": []
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": "on_site",
  "salary_currency": null
}

{}

{
  "list_job": {
    "id": "1878",
    "isRemote": null,
    "location": {
      "city": "Buenos Aires ",
      "state": "Regional"
    },
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "province": null
    },
    "departmentId": "23218",
    "locationType": "2",
    "jobOpeningName": "Argentina - Operations Representative (Boarding Agent)",
    "departmentLabel": "Service Delivery - Marine Services",
    "employmentStatusLabel": "Argentina- Full Time"
  },
  "detail_errors": [],
  "detail_job_opening": {
    "location": {
      "city": "Buenos Aires ",
      "state": "Regional",
      "postalCode": "C1067ABO",
      "addressCountry": "Argentina"
    },
    "datePosted": "2026-06-02",
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "countryId": null
    },
    "description": "<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif\"><span style=\"font-weight: bold\">You Belong Here…Wherever in the World you find yourself.</span><br><br></span></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-weight: bold\">We celebrate our wins as one team of many great people!</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif\">With a vision for a connected world, Inchcape relies upon the expertise, diversity, and global network of our over 3,000 professionals, spread across 60 plus countries and in over 240 offices to help our partners <em>connect to a smoother, smarter ocean</em>.</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif\">We empower our people, and our values are at the center of everything we do, and the successful candidate will be expected to demonstrate and fully adopt these:</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif\"><span style=\"font-weight: bold\"><em>Global Perspective</em></span> – we connect the world and see the bigger picture.</span></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif\"><span style=\"font-weight: bold\"><em>The Power of People</em></span><em> –</em> we rely on the strength of local agent knowledge and relationships.</span></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif\"><span style=\"font-weight: bold\"><em>Progress</em></span><em> </em>– we adopt new thinking and push for positive change in our industry.</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif\">We know what matters. We never stand still. We always reach for more.</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif\">#InchcapeShippingServices</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-weight: bold\">Business Need / Purpose of Role</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 15px\">The <span style=\"font-weight: bold\">Operations Representative</span> reporting to Operations Manager is responsible for providing logistics service to our Principals to ensure the safe and smooth turnaround of all appointed vessels within the jurisdiction of the port office, managing vessel requirements, procurement of relevant vendor services, and undertaking vessel boarding as required.  Boarding Agent: Goes to the ship to provide assistance //Ship Operator: Provides support without needing to go to the ship.  The Senior Operations Representative performs office and non-manual work assisting Inchcape in the running and servicing Inchcape’s 24-hours-a-day, 7-days-a-week on-call services commitments to its Principals.</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 15px; font-weight: bold\">Objectives &amp; Measurement – Key Responsibilities</span></p>\n<p><br></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 15px\">To coordinate and assist the vessels with inward/outward clearance providing all necessary husbandry assistance to the Master and Principal ensuring fast efficient and smooth turnaround in port.</span><br></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 15px\">Provide Operational and Service Delivery Excellence to make Inchcape the vendor’s choice to customers in the port. </span><br></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 15px\">Manage and distribute workload, annual leave within the Port Office team ensuring effective management, also including Performance Evaluation Appraisals for direct reports.  Drive and direct daily port operational meetings. </span><br></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 15px\">Monitor and drive vessel’s operations in accordance with Inchcape policies and procedures so that all relevant requirements are fulfilled in delivery a high-level quality service that meets the principal’s needs. Ensuring all staff are managing tasks in accordance with Inchcape QA requirements. </span><br></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 15px\">Identify and report new growth opportunities and ensure that these are developed in association with regional and group functions.  Develop a close and communicative relationship with all Inchcape principals, especially those which have or potentially may have activities with the respective Port Office </span><br></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif\">Ensure that Port Office is processing inward and outward clearances of all vessels and in compliance with laws and regulations as set down by Government, such as Immigration and Port Authorities. Assisting and educating staff in all areas of shipping documentation where necessary.</span><br></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 15px\">Performing all the arrangements in close coordination with head office for crew changes, medical cases and crew shore passes as per vessel/principal’s requirements in order to accomplish fast and cost-effective turnaround of vessels. </span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 15px\"> Ensure strict compliance to all relevant safety, quality and environmental procedures in accordance with Inchcape Quality Management System and Inchcape Health and Safety Environment Policies and Procedures to deliver high quality services to the customers. </span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif\"><span style=\"font-size: 15px\">Manage local overhead and commercial budget at the port, and generate and monitor port commercial budget and forecasts as per schedule.</span><br></span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 15px\"><br>Monitor Ports data integrity and performance through YourISS2 whiteboard and perform accurate and timely updates of YourISS2 and other systems in order to meet principals’ requirements and key performance indicators set by the company and principal.  Identify and implement local training requirements. </span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 15px\"><span style=\"font-weight: bold\">E</span>nsure daily preparation and submission of vessel movement reports to the head office, as well as meeting weekly and monthly reporting requirements. Continuous improvement on operational systems and processes. </span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 15px\">Ensure that pro-forma prefunding requests have been forwarded to the Principal prior to vessel arrival, and that all operators are working to OK to sail requirements.  Ensure that a checklist is maintained attesting the funding situation.  Compliance with all financial aspects and requirements of a vessel appointment. </span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-weight: bold\"><span style=\"font-size: 15px\">External Providers: </span></span></p>\n<p><br></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 15px\">Establish and maintain relationship with principals, relevant government departments and agencies, local authorities and service providers to exchange information and views to ensure that the company is providing the appropriate range and quality of services.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 15px\"><span style=\"font-weight: bold\"> </span>Drive and deliver a positive customer experience at all opportunities to both internal and external stakeholders whilst ensuring compliance with regulatory and principal requirements. </span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-weight: bold\">Knowledge, Skills, and Abilities:</span></p>\n<p><br></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif\">A foundational knowledge of Port Operations.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif\">Competent user of the Microsoft Office suite including Outlook, Excel and Word.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif\">Being able to communicate in writing clearly and concisely.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif\">Balance multiple tasks, changing priorities &amp; operate within a deadline-oriented environment.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif\">Direct experience of vessel operations. </span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif\">Commercial acumen</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-weight: bold\">Education, Qualifications, Certifications, and Licenses</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-weight: bold\">Education/Experience:</span></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif\">Bachelor's degree – Maritime Institutions or Academies degrees is preferred.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif\">2+ years of experience in general maritime industry with exposure to various commodities and vessel types utilized in the port of employment.</span><br></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-weight: bold\">Licenses:</span></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif\">Agents are expected to travel around specific port/terminal locations and surrounding areas and must possess their own reliable transportation, a valid \"non-expired\" state drivers' license, and vehicle insurance coverage.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-weight: bold\">Why Inchcape Shipping Services?</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif\">We believe in building a diverse and high performing workforce, that works together to provide our partners with the exceptional service they deserve. To reach the highest standards we depend on our people, their welfare, training, and expertise. We realize the value of the diversity of our people and know that their unique experiences, skills, and passions – strengthens the organization, stimulates creativity, and promotes the exchange of ideas – helping you to build a rich and rewarding career.</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif\">What you’ll get:</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif\">We understand that different families have different needs, which is why we’re always evolving our benefits to accommodate our employees.</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif\">Along with health and financial benefits, our employees enjoy a variety of other perks, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.  </span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif\">In addition to our traditional benefits and perks, we sponsor various events throughout the year. And we provide a culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.  </span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif\">We also encourage a better work-life balance with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, Inchcape has enabled our employees to find a balance that feels fulfilling and productive for each individual situation. </span></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif\"> </span></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif\">Generous time off and paid holidays</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif\">Employee Assistance Program (EAP)</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif\">Performance and Recognition – You are rewarded for achieving success by merit increases and reaching milestones.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif\">Career growth and opportunities for promotions. We develop and hire from within!</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif\">Plus, much more!</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif\">We have you covered for anything life could throw your way.</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif\">Deciding where you want to work is an important decision. Choosing a company that support your professional and personal goals is essential. Inchcape provides the resources, culture, and leadership you need to be successful, to build something you’re proud of, and take advantage of all the future holds.</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif\">Follow us on LinkedIn, Facebook, Instagram, and X to meet our employees and see what makes us who we are.</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-weight: bold\">Who <em>you</em> are is who <em>we</em> are.</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif\"><em>Inchcape is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Inchcape encourages applicants of all ages.  As part of this commitment, Inchcape will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email [email protected] describing the accommodation.</em></span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif\">#LI-JN1</span></p>",
    "compensation": null,
    "departmentId": "23218",
    "locationType": "2",
    "seekPromoted": false,
    "jobCategoryId": "18420",
    "jobOpeningName": "Argentina - Operations Representative (Boarding Agent)",
    "departmentLabel": "Service Delivery - Marine Services",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Experienced",
    "jobOpeningShareUrl": "https://issgh.bamboohr.com/careers/1878",
    "employmentStatusLabel": "Argentina- Full Time"
  }
}