Printer Technician

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  "name": "Printer Technician",
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          "text": "<p><strong>Field Service Technician</strong><br>\n<strong>Dallas, TX&#xa0;(Onsite)<br>\n12+ Months Contract</strong><br>\n<strong>Workday: </strong>Start/end time will vary, shift will be 8 hours/day within 7am - 6pm Monday thru Friday, to be scheduled by manager<br>\nOn-call - Rotation (every 4 weeks): 6pm – 7am Monday thru Friday, 24x7 weekends and holidays.</p>",
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        "qualifications": {
          "text": "<p>Onsite Service Technician supporting large facility. M-F work shift. Standby Hours may be required.<br>\nDelivery and installation of printer supplies, maintains, repairs equipment.<br>\nConducts technical analysis of product implementations, to product in accordance with specific customer specifications and implementations.<br>\nTroubleshoots technical problems and issues, determines technical solution in accordance with product and customer specifications, and recommends actions to Lexmark representatives to coordinate product solution.<br>\nAssess product needs in accordance with customer specifications.<br>\nConducts technical training and product briefing with customers, vendors, and company representatives.<br>\nGovernment Background check required.<br>\n<br>\n<strong><u>RESPONSIBILITIES:</u></strong><br>\nWork within multiple systems to accept and respond to dispatched service and supply calls within Customer SLA commitments.<br>\nAccurately diagnose, repair &amp; maintain product(s) and accessories in peak operating condition within published electrical, mechanical, and print quality specifications.<br>\nEffectively schedule calls to manage SLA requirements across assigned activities.<br>\nEnsure regular and effective communications with customers to ensure awareness of call acceptance, ETA, status, and closure.<br>\nAssist customer with any reported issues or questions on customer product(s).<br>\nTrain Customer on appropriate usage of customer product &amp; features.<br>\nEnsure proper repair and maintenance procedures are performed on identified device(s) and Total Service Call Procedures are completed prior to leaving customer site.<br>\nFollow prescribed administration procedures to ensure proper collection and reporting of required data, including, but not limited to; call acceptance, status updates, call closure and debrief, parts return and tracking.<br>\nManage local part inventory and ensure accurate tracking of inventory levels and transactions.<br>\nProvide Meter Reads on Devices as needed.<br>\nPresent a positive image through proper attire, communication skills and personal grooming.<br>\n<br>\n<strong><u>ADDITIONAL RESPONSIBILITIES:</u></strong><br>\nAssumes other special activities, responsibilities, and special projects from time to time as directed.<br>\nWork closely with Operations and Project Team’s during implementation and deployment of print technology and support services, including inventory collection and management, MADC tracking, and consumables management while monitoring adherence to all SLAs<br>\nConduct Train-the-Trainer and End User training as necessary; coordinate support for improved service diagnostics<br>\nConduct printer assessments to optimize fleet and ensure customer standards are met.<br>\n<br>\n<strong><u>EXPERIENCE AND SKILLS:</u></strong><br>\n2 - 5 years’ experience in servicing printers, hard copy devices, or imaging products preferred.<br>\nStrong electro-mechanical aptitude.<br>\n&#xa0;</p>",
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          "text": "<p>My Company support several nationally-known clients and have access to a variety of jobs on an ongoing basis, and I'd look forward to an opportunity to work with you in the future.&#xa0;If you know of&#xa0;anyone who you could recommend&#xa0;that would be interested in this position, please let me know.&#xa0;</p>",
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          "text": "<p>lifting or moving items weighing up to 50-55 lbs.</p><p><strong>Workday: </strong>Start/end time will vary, shift will be 8 hours/day within 7am - 6pm Monday thru Friday, to be scheduled by manager<br>\n<strong>On-call </strong>- Rotation (every 4 weeks): 6pm – 7am Monday thru Friday, 24x7 weekends and holidays.<br>\n&#xa0;</p>",
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