Professional Services Consultant

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    "datePosted": "2026-03-23",
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    "description": "<p><span>Enterprise AI is moving from pilots to production, and the constraint is no longer the model — it's the data. Agents are only as good as what they can sense, trust, and act on in the moment, and real-time, event-driven data is becoming the foundation every serious AI system runs on. </span><span> </span></p>\n<p><br></p>\n<p><span>Solace is the leading platform for the enterprise AI era. Established enterprises worldwide — including RBC Capital Markets, Bosch, Heineken, PSA Singapore, United Airlines, Schwarz Group, and hundreds more — have built their business around Solace to enable intelligent, real-time experiences, modernize their application and integration landscape, and create seamless digital journeys for their customers, partners, and employees.</span><span> </span></p>\n<p><br></p>\n<p>So, the next time you drive a car, order furniture online, fly in a plane, check your bank balance on your phone, your positive experience could be a direct result of our technology—and your hard work! </p>\n<p><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">About the Role</span></p>\n<p><span style=\"font-size: 12pt\">Solace’s Professional Services team is looking for a dynamic and experienced technologist to perform as a <span style=\"font-weight: bold\">Professional Services Consultant. <br></span></span><br><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">What You'll Do</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\">A Consultant is responsible for the overall post-sales success of a customer, and will have demonstrated knowledge and experience in multiple areas including: networking, messaging, and middleware technologies. A successful candidate would be comfortable installing hardware in a data center, developing scripts to compare configurations or automate routine tasks, and writing integration code in Java or C#. In addition, significant work will be related to assisting customers in the monitoring and management of their estate of deployed Solace products including: troubleshooting, diagnostics and responding to alerts.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\">This position will require travel based on customer needs, sometimes globally.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\">Additionally, the consultant will be required to develop best practices documents or other documents for the customer to facilitate knowledge transfer and sharing. Documentation and communication skills must be exceptional, as well as the ability to manage customer expectations. PS resources are the face of Solace to the customer since they are generally with the customer for long periods of time, adding additional importance to the need for excellent communication skills.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\">We need people who can work autonomously and with little direction. Our customers expect our services team to be professional and capable of delivering solutions with little to no guidance, rather they look to us to be the leaders. Our Professional Services Group is made up of experienced and professional consultants with the attitude of being a team player, willing to dig in and do whatever is necessary to make the customer successful, and we want more of these types of individuals.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Desired Skills and Experience</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Education - Undergraduate degree, ideally in Computer Science or Electrical Engineering; Masters in Science, Business, or Engineering an asset.</span></li>\n<li><span style=\"font-size: 12pt\">5-10+ Years of Experience in application development, integration, or network operations support.</span></li>\n<li><span style=\"font-size: 12pt\">Messaging Middleware / Integration – Understanding of the application middleware space. Technical knowledge of messaging products such as IBM MQ, TIBCO EMS/RV/BW and/or Open Source messaging such as Rabbit, ActiveMQ, Kafka, etc. would be beneficial to the role. An understanding of SOA and JMS are essential and working knowledge of AMQP, REST, JavaScript, MQTT would all be assets.</span></li>\n<li><span style=\"font-size: 12pt\">Enterprise Integration Patterns and Solution Architecture - Any experience would be an asset.  Knowledge of Digital patterns, application lifecycle management, continuous integration.</span></li>\n<li><span style=\"font-size: 12pt\">Application development - Experience developing, integrating, and troubleshooting Java and/or C/C++/C# code is required. Any development experience using sockets, messaging APIs, multithreaded and distributed applications would be a plus.</span></li>\n<li><span style=\"font-size: 12pt\">Operations Support – Experience providing application or hardware support is desired. Some experience troubleshooting technical issues, including application deadlock, thread issues, and configuration errors, is expected. Also beneficial to have experience configuring alerts and thresholds for either application monitoring or hardware monitoring.</span></li>\n<li><span style=\"font-size: 12pt\">PaaS - Working experience with Technologies such as Docker, Kubernetes, PaaS platforms.</span></li>\n<li><span style=\"font-size: 12pt\">Networking – Good knowledge of network layers and topologies as well as general understanding of routers, switches, gateways, and other networking gear and how they impact performance is preferable. Ability to understand throughput and latency, and explain these concepts and how they impact messaging middleware performance is desired.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Why You’ll Love Working at Solace</span></p>\n<p><span style=\"font-size: 12pt\">At Solace, we’re all about smart people, meaningful work, and good vibes.</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Work with brilliance</span><span> </span>– Our team is packed with some of the sharpest minds in the industry.</span></li>\n<li><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Balance matters</span><span> </span>– We believe work should fit into your life, not the other way around.</span></li>\n<li><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Hybrid-first</span><span> </span>– Flexibility is built into how we work, so everyone feels included and empowered.</span></li>\n<li><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Values-driven</span><span> </span>– We live and breathe our core values: craftsmanship, trust, courage, freedom, momentum, humility, and human experience.</span></li>\n<li><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Growth mindset</span><span> </span>– Our training programs are designed to help you level up, fast.</span></li>\n<li><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Customer Obsessed</span><span> </span>– We’re proud of our world-class<span> </span><a href=\"https://solace.com/company/customers/\" target=\"_blank\" rel=\"noopener noreferrer\">customer lineup</a><span> </span>(we’re not shy about it).</span></li>\n<li><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Keep it fun</span><span> </span>– We’re social, we keep things simple, and we know how to have a good time.</span></li>\n<li><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Creative culture</span><span> </span>– We’ve got a great sense of humour and we make cool videos on topics like<span> </span><a href=\"https://www.youtube.com/watch?v=7tbcndWb96M\" target=\"_blank\" rel=\"noopener noreferrer\">MITT</a><span> </span>and<span> </span><a href=\"https://www.youtube.com/watch?v=S5ctc3K_Y8w\" target=\"_blank\" rel=\"noopener noreferrer\">this</a><span> </span>(check them out!).</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">At Solace, we are committed to a fair, inclusive, and transparent recruitment process.</span><br><span style=\"font-size: 12pt\">To help identify candidates whose qualifications best align with the role, we use artificial intelligence (AI) tools during the initial stage of resume screening. These tools compare submitted resumes to the job description, focusing on education, experience, and skills.</span></p>\n<p><span style=\"font-size: 12pt\"> </span></p>\n<p><span style=\"font-size: 12pt\">Importantly, all decisions beyond this initial screening—including interviews and final hiring—are made by our human recruitment team. AI is never used to make final hiring decisions.</span></p>\n<p><span style=\"font-size: 12pt\"> </span></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Let’s Talk</span></p>\n<p><span style=\"font-size: 12pt\">Not sure you meet every requirement? That’s okay — we’re more interested in your potential and passion. If this role excites you, we’d love to hear from you.</span></p>\n<p><span style=\"font-size: 12pt\"> </span></p>\n<p><span style=\"font-size: 12pt\">Need accommodations during the hiring process? Just let us know — we’re here to support you.</span></p>\n<p><span style=\"font-size: 12pt\"> </span></p>\n<p><span style=\"font-size: 12pt\">Thanks to everyone who applies! While we wish we could connect with every candidate, only those selected to move forward will be contacted.</span></p>\n<p><span style=\"font-size: 12pt\"> </span></p>\n<p><span style=\"font-size: 12pt\">At Solace, we believe that diversity and inclusion drive innovation and growth, both in business and in life. We strive to create an enriching and safe workplace where you can be who you are. If you want to do the best work of your career and feel supported every step of the way, we encourage you to join us!</span></p>",
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