Senior Patient Financial Coordinator

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    "description_html": "<p><strong>Position Overview</strong></p><p>We are seeking an experienced Patient Financial Coordinator to support the financial experience of patients across multiple orthodontic locations. This role is patient-facing and focused on financial communication and account management. You will play a key role in helping patients understand their financial responsibilities and ensuring a smooth, transparent payment process from start to finish.</p><p><br></p><p>Key Responsibilities</p><ul><li>Present and explain financial options and payment plans to patients</li><li>Coordinate and set up patient payment arrangements in alignment with practice policies</li><li>Accurately enter patient contracts into the system</li><li>Review patient accounts for accuracy and resolve account discrepancies</li><li>Collect payments and ensure proper posting to patient ledgers</li><li>Maintain accurate financial records across multiple locations</li><li>Communicate clearly and compassionately with patients regarding balances and financial expectations</li><li>Work closely with practice managers and leadership to address financial concerns or workflow improvements</li><li>Utilize practice management software and financial tools to manage accounts efficiently</li></ul><p><br></p>",
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      "description": "<p>Description</p><p><strong>Position Overview</strong></p><p>We are seeking an experienced Patient Financial Coordinator to support the financial experience of patients across multiple orthodontic locations. This role is patient-facing and focused on financial communication and account management. You will play a key role in helping patients understand their financial responsibilities and ensuring a smooth, transparent payment process from start to finish.</p><p><br/></p><p>Key Responsibilities</p><ul><li>Present and explain financial options and payment plans to patients</li><li>Coordinate and set up patient payment arrangements in alignment with practice policies</li><li>Accurately enter patient contracts into the system</li><li>Review patient accounts for accuracy and resolve account discrepancies</li><li>Collect payments and ensure proper posting to patient ledgers</li><li>Maintain accurate financial records across multiple locations</li><li>Communicate clearly and compassionately with patients regarding balances and financial expectations</li><li>Work closely with practice managers and leadership to address financial concerns or workflow improvements</li><li>Utilize practice management software and financial tools to manage accounts efficiently</li></ul><p><br/></p><p>Requirements</p><p>Requirements</p><ul><li>High School Diploma or GED required</li><li>2+ year of experience in a patient financial, treatment coordination, or dental/orthodontic financial role (multi-site experience preferred)</li><li>Strong understanding of orthodontic or dental financial processes and payment structures</li><li>Proficient in Excel and practice management software</li><li>Excellent interpersonal and communication skills with a patient-first mindset</li><li>Strong attention to detail and organizational skills</li><li>Ability to work independently while collaborating with a team</li><li>Comfortable working in a fast-paced, multi-location environment</li><li>Willingness to travel one time a year to visit practices</li></ul>",
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