Solutions Architect

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    "location": "100 Ottawa Ave Sw  - GRAND RAPIDS, MI",
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    "timeType": "Full time",
    "startDate": "2026-06-05",
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    "jobDescription": "<p style=\"text-align:inherit\"></p><h2></h2><p><b>About Acrisure </b></p><p>A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services, and more. </p><p></p><p>In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.</p><p></p><p><b>Job Summary: </b></p><p>The <b>Solutions Architect i</b>s a hands-on, execution-focused role within the Transformation Office, designed to accelerate Acrisure’s shift toward a more AI-enabled, digitally mature enterprise. This role partners closely with business and technology teams to design, prototype, and implement scalable solutions that improve efficiency, enhance data visibility, and enable automation across the organization. </p><p></p><p>This position reflects a strategic evolution toward modern talent—prioritizing individuals who are deeply tech-savvy, AI-forward, and builder-oriented—capable of driving meaningful outcomes without reliance on heavy leadership overhead.</p><p></p><p>The Solutions Architect will play a critical role in advancing enterprise transformation initiatives that support an evolution into a technology-enabled, AI-driven organization, focused on operational rigor, scalability, and long-term public company readiness. </p><p></p><p><b>Key Responsibilities:</b></p><ul><li>AI-Forward Solutioning &amp; Innovation </li><li>Identify and implement opportunities for AI, automation, and workflow optimization across business functions </li><li>Apply structured analysis to define scalable, AI-enabled solution requirements, ensuring traceability from business objectives through technical delivery while aligning to enterprise architecture, data models, and integration standards </li><li>Leverage modern tools (AI-assisted development, low-code/no-code platforms, data tooling) to accelerate delivery </li><li>Rapidly prototype and iterate on solutions </li><li>Business &amp; Technology Alignment </li><li>Lead the creation and documentation of current and future state end-to-end process flows, business workflows, and requirements, translating complex business needs into clear, actionable artifacts (e.g., user stories, functional specs, solution designs) that enable efficient build and implementation </li><li>Translate business needs into scalable technical solutions </li><li>Serve as a bridge between business, data, and technology stakeholders </li><li>Enterprise Transformation Delivery </li><li>Support enterprise initiatives including M&amp;A integration and platform rationalization </li><li>Contribute to intake and prioritization processes </li><li>Data &amp; Scalability Enablement </li><li>Promote data visibility and governance </li><li>Design solutions aligned with public company expectations </li><li>Cross-Functional Collaboration </li><li>Partner across Transformation, IT, and business units </li></ul><p></p><p><b>Education and Experience:</b></p><ul><li>Bachelor’s degree (or higher) in Information Technology or related field </li><li>3–7 years of experience </li><li>Experience with transformation initiatives </li><li>AI/analytics exposure </li><li>Risk/compliance experience is a plus </li><li>Technical curiosity and builder mindset </li><li>Experience with AI-enabled tools and automation </li><li>Proven ability to create rapport with and influence all levels of stakeholders </li><li>Strong communication skills and personal credibility; can comfortably lead senior executives through difficult discussions and creatively drive consensus </li><li>Low-ego and high EQ, while being equally comfortable giving and receiving direction, leading and contributing, driving executive conversations or supporting as necessary, ability to &#39;read the room&#39; and adjust approach, and foster trust at levels of the organization </li><li>Proven experience defining and documenting detailed business and technical requirements, along with workflows and process flows, ensuring business needs are translated into scalable, tech-enabled solutions with traceability from concept through delivery. </li></ul><p></p><ul></ul><p></p><p><b>Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.</b></p><p> </p><p><b>Why Join Us:</b></p><p>At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.</p><p></p><p>Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children&#39;s Hospital in Grand Rapids, Michigan, UPMC Children&#39;s Hospital in Pittsburgh, Pennsylvania and Blythedale Children&#39;s Hospital in Valhalla, New York.</p><p> </p><p><b>Employee Benefits</b></p><p>We also offer our employees a comprehensive suite of benefits and perks, including:</p><ul><li><p><b>Physical Wellness:</b> Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.</p></li><li><p><b>Mental Wellness:</b> Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.</p></li><li><p><b>Financial Wellness:</b> Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.</p></li><li><p><b>Family Care:</b> Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.</p></li><li><p><b>… and so much more!</b></p></li></ul><p><i>This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.</i></p><p> </p><p><b>Acrisure is an Equal Opportunity Employer.</b> We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting <i>leaves&#64;acrisure.com</i>.</p><p></p><p>Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws.</p><p> </p><p><b>California Residents:</b> Learn more about our privacy practices for applicants by visiting the <a target=\"_blank\" href=\"https://www.acrisure.com/privacy/caapplicant\"><span style=\"color:#005cb9\"><u>Acrisure California Applicant Privacy Policy</u></span></a>.</p><p> </p><p><b>Recruitment Fraud: </b>Please visit here to learn more about our <a target=\"_blank\" href=\"https://www.acrisure.com/careers\"><span style=\"color:#005cb9\"><u>Recruitment Fraud Notice</u></span></a><span style=\"color:#005cb9\">.</span></p><p> </p><p><b>Welcome, your new opportunity awaits you.</b></p><p></p>",
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