Regional Carrier Specialist

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    "ShortDescriptionStr": "Due to continued expansion, Forward’s Carrier Management team is seeking a Regional Carrier Specialist (RCS), at its Groveport, OH facility. Forward is seeking self-motivated individuals to successfully oversee the on-time service performance and administration of our P&D vendor network. This role is responsible to ensure that shipments are picked up and delivered on time with the applicable data entry completed. ",
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    "ExternalDescriptionStr": "<div><div style=\"margin: 0px; padding: 0px;\"><div><p class=\"Paragraph SCXW66487291 BCX8\" style=\"margin: 0px; padding: 0px;\"><span class=\"TextRun SCXW66487291 BCX8\" style=\"margin: 0px; padding: 0px;\"><strong>Position: Regional Carrier Specialist (RCS); Logistics and Transportation</strong></span></p><p class=\"Paragraph SCXW66487291 BCX8\" style=\"margin: 0px; padding: 0px;\"><span class=\"EOP SCXW66487291 BCX8\" style=\"margin: 0px; padding: 0px;\"><strong>&nbsp;</strong></span></p><p class=\"Paragraph SCXW66487291 BCX8\" style=\"margin: 0px; padding: 0px;\"><span class=\"TextRun SCXW66487291 BCX8\" style=\"margin: 0px; padding: 0px;\"><strong>Pay Rate: Starting at $21 per hour</strong></span></p><p class=\"Paragraph SCXW66487291 BCX8\" style=\"margin: 0px; padding: 0px;\"><span class=\"TextRun SCXW66487291 BCX8\" style=\"margin: 0px; padding: 0px;\"><strong>Schedule: Mon - Fri 9am - 6pm for training, after that could be 11am - 8pm</strong></span><span class=\"EOP SCXW66487291 BCX8\" style=\"margin: 0px; padding: 0px;\"><strong>&nbsp;</strong></span></p><p class=\"Paragraph SCXW66487291 BCX8\" style=\"margin: 0px; padding: 0px;\"><br>&nbsp;</p></div><div><p class=\"Paragraph SCXW66487291 BCX8\" style=\"margin: 0px; padding: 0px;\"><span class=\"TextRun SCXW66487291 BCX8\" style=\"margin: 0px; padding: 0px;\"><strong>Job Description:</strong></span><span class=\"EOP SCXW66487291 BCX8\" style=\"margin: 0px; padding: 0px;\"><strong>&nbsp;</strong></span></p><p class=\"Paragraph SCXW66487291 BCX8\" style=\"margin: 0px; padding: 0px;\"><br>&nbsp;</p></div><div><p class=\"Paragraph SCXW66487291 BCX8\" style=\"margin: 0px; padding: 0px;\"><span class=\"TextRun SCXW66487291 BCX8 NormalTextRun\" style=\"margin: 0px; padding: 0px;\">Due to continued expansion, Forward’s Carrier Management team is seeking a Regional Carrier Specialist (RCS), at its Groveport, OH facility. Forward is seeking self-motivated individuals to successfully oversee the on-time service performance and administration of our P&amp;D vendor network. This role is responsible </span><span class=\"TextRun SCXW66487291 BCX8 NormalTextRun ContextualSpellingAndGrammarErrorV2Themed\" style=\"margin: 0px; padding: 0px;\">to ensure</span><span class=\"TextRun SCXW66487291 BCX8 NormalTextRun\" style=\"margin: 0px; padding: 0px;\"> that shipments are picked up and delivered on time with the applicable data entry completed. It also handles issues occurring before, during and after service; determining if additional cost is justified or charges warranted with customer consultation. They may engage with Forward’s sales and operations forces to gain full resolution. The RCS also </span><span class=\"TextRun SCXW66487291 BCX8 NormalTextRun ContextualSpellingAndGrammarErrorV2Themed\" style=\"margin: 0px; padding: 0px;\">work</span><span class=\"TextRun SCXW66487291 BCX8 NormalTextRun\" style=\"margin: 0px; padding: 0px;\"> with terminal personnel and management to resolve delays associated with the hand off between the vendor and Forward’s terminal.&nbsp;</span><span class=\"EOP SCXW66487291 BCX8\" style=\"margin: 0px; padding: 0px;\">&nbsp;</span></p><p class=\"Paragraph SCXW66487291 BCX8\" style=\"margin: 0px; padding: 0px;\"><br>&nbsp;</p></div><div><p class=\"Paragraph SCXW66487291 BCX8\" style=\"margin: 0px; padding: 0px;\"><span class=\"TextRun SCXW66487291 BCX8\" style=\"margin: 0px; padding: 0px;\"><strong>Core Responsibilities and Duties:</strong></span><span class=\"EOP SCXW66487291 BCX8\" style=\"margin: 0px; padding: 0px;\"><strong>&nbsp;</strong></span></p><p class=\"Paragraph SCXW66487291 BCX8\" style=\"margin: 0px; padding: 0px;\">&nbsp;</p><ul><li><span>Operate with integrity and a safety and service-centric mindset</span></li><li><span>Ensure the daily performance of Forward’s PU&amp;D vendors meets company expectations</span></li><li><span>Ensure vendor and terminal understanding and accountability to meet Key Performance measures:</span><ul><li><span>On-time service performance</span></li><li><span>Proof-of-service data within 30 minutes of service completion</span></li><li><span>Proof-of-Delivery images are made visible to customers by the following morning</span></li></ul></li><li><span>Vendor invoicing is performed systematically within contractual guidelines</span></li><li><span>Ensure accessorial charges are denied or applied with proper judgement, documentation, accuracy and professionalism</span></li><li><span>Operate and oversee the PU&amp;D assignment in a way that avoids claims</span></li><li><span>Professional communication</span></li><li><span>Perform basic math, typing, computer literacy and utilize multiple software applications</span></li><li><span>Initial search for lost freight</span></li><li><span>Use effective organization and multitasking skills to operate successfully in a fast paced environment</span></li><li><span>Contribute favorably to the team culture of teamwork, proactivity, urgency, and ownership</span></li><li><span>Other duties as assigned</span></li></ul><p>&nbsp;</p><p>&nbsp;</p></div><div><p class=\"Paragraph SCXW66487291 BCX8\" style=\"margin: 0px; padding: 0px;\"><span class=\"TextRun SCXW66487291 BCX8\" style=\"margin: 0px; padding: 0px;\"><strong>Qualifications:</strong></span><span class=\"EOP SCXW66487291 BCX8\" style=\"margin: 0px; padding: 0px;\"><strong>&nbsp;</strong></span></p><p class=\"Paragraph SCXW66487291 BCX8\" style=\"margin: 0px; padding: 0px;\">&nbsp;</p><ul><li><span class=\"TextRun SCXW66487291 BCX8\" style=\"margin: 0px; padding: 0px;\">Interest and aptitude for Logistics, Transportation, Customer Service and/or Leadership</span><span class=\"EOP SCXW66487291 BCX8\" style=\"margin: 0px; padding: 0px;\">&nbsp;</span></li><li><span class=\"TextRun SCXW66487291 BCX8\" style=\"margin: 0px; padding: 0px;\">Ability to work individually and as part of a team</span><span class=\"EOP SCXW66487291 BCX8\" style=\"margin: 0px; padding: 0px;\">&nbsp;</span></li><li><span class=\"TextRun SCXW66487291 BCX8\" style=\"margin: 0px; padding: 0px;\">Ability to build positive and effective work relationships</span><span class=\"EOP SCXW66487291 BCX8\" style=\"margin: 0px; padding: 0px;\">&nbsp;</span></li><li><span class=\"TextRun SCXW66487291 BCX8\" style=\"margin: 0px; padding: 0px;\">Excellent verbal and written/email communication skills</span><span class=\"EOP SCXW66487291 BCX8\" style=\"margin: 0px; padding: 0px;\">&nbsp;</span></li><li><span class=\"TextRun SCXW66487291 BCX8\" style=\"margin: 0px; padding: 0px;\">Self-discipline</span><span class=\"EOP SCXW66487291 BCX8\" style=\"margin: 0px; padding: 0px;\">&nbsp;</span></li><li><span class=\"TextRun SCXW66487291 BCX8\" style=\"margin: 0px; padding: 0px;\">Multitasking ability in a fast-paced environment</span><span class=\"EOP SCXW66487291 BCX8\" style=\"margin: 0px; padding: 0px;\">&nbsp;</span></li><li><span class=\"TextRun SCXW66487291 BCX8\" style=\"margin: 0px; padding: 0px;\">Basic fluency in Microsoft applications such as Excel, 365, Word, Power Point</span><span class=\"EOP SCXW66487291 BCX8\" style=\"margin: 0px; padding: 0px;\">&nbsp;</span></li><li><p><span class=\"TextRun SCXW66487291 BCX8\" style=\"margin: 0px; padding: 0px;\">Effective Interpersonal skills</span><span class=\"EOP SCXW66487291 BCX8\" style=\"margin: 0px; padding: 0px;\">&nbsp;</span></p><p><span class=\"EOP SCXW66487291 BCX8\" style=\"margin: 0px; padding: 0px;\">&nbsp;</span></p></li><li><span class=\"TextRun SCXW66487291 BCX8\" style=\"margin: 0px; padding: 0px;\">Reliable attendance</span><span class=\"EOP SCXW66487291 BCX8\" style=\"margin: 0px; padding: 0px;\">&nbsp;</span></li></ul><p>&nbsp;</p></div><div><p class=\"Paragraph SCXW66487291 BCX8\" style=\"margin: 0px; padding: 0px;\"><span class=\"TextRun SCXW66487291 BCX8\" style=\"margin: 0px; padding: 0px;\"><strong>Benefits:</strong></span><span class=\"EOP SCXW66487291 BCX8\" style=\"margin: 0px; padding: 0px;\"><strong>&nbsp;</strong></span></p><p class=\"Paragraph SCXW66487291 BCX8\" style=\"margin: 0px; padding: 0px;\">&nbsp;</p><ul><li>Onsite Fitness Center</li><li><span class=\"TextRun SCXW66487291 BCX8 NormalTextRun\" style=\"margin: 0px; padding: 0px;\">Recession resistant</span></li><li><span class=\"TextRun SCXW66487291 BCX8 NormalTextRun\" style=\"margin: 0px; padding: 0px;\">Comprehensive Benefits Package, including 401K match and Paid time off</span><span class=\"TextRun SCXW66487291 BCX8 NormalTextRun EOP\" style=\"margin: 0px; padding: 0px;\">&nbsp;</span></li><li><span class=\"TextRun SCXW66487291 BCX8 NormalTextRun\" style=\"margin: 0px; padding: 0px;\">Affordable, good quality health insurance</span><span class=\"EOP SCXW66487291 BCX8\" style=\"margin: 0px; padding: 0px;\">&nbsp;</span></li><li><span class=\"TextRun SCXW66487291 BCX8\" style=\"margin: 0px; padding: 0px;\">Opportunity to learn the industry and build a national network of professional connections</span></li><li><span class=\"TextRun SCXW66487291 BCX8 NormalTextRun\" style=\"margin: 0px; padding: 0px;\">Skills training and experience attractive for numerous Promotional opportunities</span><span class=\"EOP SCXW66487291 BCX8\" style=\"margin: 0px; padding: 0px;\">&nbsp;</span></li><li><span class=\"TextRun SCXW66487291 BCX8 NormalTextRun\" style=\"margin: 0px; padding: 0px;\">Growth potential in a company with numerous verticals and the desire to promote from within</span><span class=\"EOP SCXW66487291 BCX8\" style=\"margin: 0px; padding: 0px;\">&nbsp;</span></li><li><span class=\"TextRun SCXW66487291 BCX8\" style=\"margin: 0px; padding: 0px;\">Desirable location and a welcoming environment</span><span class=\"EOP SCXW66487291 BCX8\" style=\"margin: 0px; padding: 0px;\">&nbsp;</span>&nbsp;<span class=\"EOP SCXW66487291 BCX8\" style=\"margin: 0px; padding: 0px;\">&nbsp;</span></li></ul></div><div><p class=\"Paragraph SCXW66487291 BCX8\" style=\"margin: 0px; padding: 0px;\"><span class=\"TextRun SCXW66487291 BCX8\" style=\"margin: 0px; padding: 0px;\"><strong>Forward Air is an Equal Opportunity employer.</strong></span></p><p class=\"Paragraph SCXW66487291 BCX8\" style=\"margin: 0px; padding: 0px;\"><span class=\"TextRun SCXW66487291 BCX8\" style=\"margin: 0px; padding: 0px;\"><strong>#L1-TW1</strong></span></p><p class=\"Paragraph SCXW66487291 BCX8\" style=\"margin: 0px; padding: 0px;\"><span class=\"TextRun SCXW66487291 BCX8\" style=\"margin: 0px; padding: 0px;\"><strong>#L1-ONSITE</strong></span><span class=\"EOP SCXW66487291 BCX8\" style=\"margin: 0px; padding: 0px;\">&nbsp;</span></p></div></div></div><div>&nbsp;</div>",
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