Home › Companies › B665afc6 8172 4019 878a B4b8b8ea7f00 19000101 000001 › Crisis Care Liaisons
Crisis Care Liaisons
B665afc6 8172 4019 878a B4b8b8ea7f00 19000101 000001 · Memphis, TN, US, Memphis, TN · On Site · Active · ADP Workforce Now Recruiting
Job facts
| Field | Value |
|---|---|
| Company | B665afc6 8172 4019 878a B4b8b8ea7f00 19000101 000001 |
| Title | Crisis Care Liaisons |
| Normalized title | - |
| Department / team | - |
| Location | Memphis, TN, United States |
| Work model | On Site |
| Employment type | - |
| Salary | - |
| Status | active |
| ATS provider | ADP Workforce Now Recruiting |
| Posted / first seen | 2026-05-25 / 2026-05-31 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from B665afc6 8172 4019 878a B4b8b8ea7f00 19000101 000001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through ADP Workforce Now Recruiting. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Memphis. | Open |
| Work model jobs | Active On Site postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | B665afc6 8172 4019 878a B4b8b8ea7f00 19000101 000001 |
| Source | 11b1fbb3-ccc7-4865-a4eb-9f236ee76f9d |
| ATS provider | ADP Workforce Now Recruiting |
Description
Summary:
The Crisis Care Liaison is responsibility to efficiently receive phone calls, enter data, assign calls to Crisis Specialists and maintain constant contact with all referral sources to ensure timely dispositions and transfers. This person also ensures accurate information is entered in EHR and on Whiteboard.
Education Requirement:
Bachelor’s degree in Psychology, Human Services or related discipline from an accredited University.
Experience Requirement:
Experience working in a mental health or crisis setting. Mental health or crisis experience preferred.
Licensure/Certification Requirement:
None
Key Job Responsibilities:
Answer the telephone on the first ring using appropriate greetings. Assign all calls to the Assessors within 15 minutes from referral time. Enter all required call data up to and including discharge information into EHR and whiteboard. Maintain frequent communication, at a minimum of at least once per hour, with all referral sources and disposition facilities regarding response and disposition of each call/referral. For referrals going to MMHI, monitor patient bed matching system and inform Shift Lead if additional information is requested causing a potential delay in transfer. Participate in all required trainings. Assign and prioritize calls as follows: Review board for calls left from previous shift. Delegate which Crisis Specialist will remain on-site and go off-site. Make assignments in order, except on-site calls. The on-site calls go to the person chosen to remain on-site, as long as that Crisis Specialist will be able to meet the required one hour response time. You may by-pass the order, if necessary, to prioritize calls based on the following: Violent patients at CAC High acuity patients Methodist and Baptist ER calls Other reasons deemed clinically appropriate by a Lead Complete report to incoming Dispatch Specialist. Utilize Therapeutic Options and Safe Clinch to deescalate and prevent aggressive outbursts. Read work email every business day. Abide by the policies and procedures as outlined in the Policy and Procedure Manual.
Knowledge/Skills/Abilities:
This person must be able to work effectively in a crisis service delivery setting, exemplify problem solving skills, formulate appropriate crisis intervention response, demonstrate self-motivation, and possess excellent communication skills and the ability to work well with others. This person must contribute to a professional, healing, and restorative environment . PERSONAL RELATIONSHIPS
In order to appropriately accomplish his/her duties, the person occupying this position will be required to maintain effective relationships with Crisis frontline staff, Crisis Managers, and the clients of Alliance Healthcare Services.
Supervision Provided by this Job:
None Physical Demands/Conditions:
Prolonged standing and walking; lifting, turning patients and equipment. Heavy Work - Exerting up to 150 pounds of force occasionally, and/or up to 75 pounds of force frequently, and/or up to 30 pounds of force constantly to move objects. (May be further defined as "with or without assistance.") .
PRN only
Full job record
| Job ID | dc55a318cb7f6a7d12054d6fc6c748fb2b2ffb86 |
| Org ID | deb230e1-6f08-4302-85fb-a57f31913ec2 |
| Source ID | 11b1fbb3-ccc7-4865-a4eb-9f236ee76f9d |
| Board ID | 11b1fbb3-ccc7-4865-a4eb-9f236ee76f9d |
| Provider | adp_workforcenow |
| Provider Job Key | 519595 |
| Title | Crisis Care Liaisons |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Memphis, TN, US, Memphis, TN |
| Department | — |
| Team | — |
| Employment Type | — |
| Workplace Type | on_site |
| Remote Policy | — |
| Country | United States |
| Region | TN |
| City | Memphis |
| Salary Raw | — |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=b665afc6-8172-4019-878a-b4b8b8ea7f00&ccId=19000101_000001&lang=en_US&type=JS&jobId=519595&jwId=9200878542381_1 |
| Apply URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=b665afc6-8172-4019-878a-b4b8b8ea7f00&ccId=19000101_000001&lang=en_US&type=JS&jobId=519595&jwId=9200878542381_1 |
| First Seen At | 2026-05-31 19:04:39Z |
| Last Seen At | 2026-06-06 13:21:08Z |
| Last Checked At | 2026-06-06 13:21:08Z |
| Last Changed At | 2026-06-06 13:21:08Z |
| Inactive At | — |
| Source Posted At | 2026-05-25 22:54:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=b665afc6-8172-4019-878a-b4b8b8ea7f00|19000101_000001/date=2026-06-06/2026-06-06T13-21-06-949Z-74addeca039da42559ab166dfb0a84fc71879669821090cac30ee02463c7c105.json |
Event Fields
{
"content_hash": "79b869851a2b00addc56d729c740409f4f13315f54e2050cd04452c971accf81",
"source_hash": "532af25aae4e2872d35723b5c2c4f15aca6a21bfa68276a7f3ffb808570583e1",
"last_changed_at": "2026-06-06T13:21:08.939Z",
"active_status": "active"
}Parsed Structured
{
"language": "en",
"location": {
"raw": "Memphis, TN, US, Memphis, TN",
"city": "Memphis",
"region": "TN",
"country": "United States",
"is_remote": false,
"confidence": 0.95
},
"salary_max": null,
"salary_min": null,
"inferred_at": "2026-06-06T13:21:08.911Z",
"launch_scope": {
"reason": "english_us_canada",
"included": true,
"language": "en",
"location": {
"raw": "Memphis, TN, US, Memphis, TN",
"city": "Memphis",
"region": "TN",
"country": "United States",
"is_remote": false,
"confidence": 0.95
},
"countries": [
"United States"
]
},
"remote_policy": null,
"salary_period": null,
"workplace_type": "on_site",
"salary_currency": null
}Extensions
{}Native Structured
{
"detail": {
"links": [],
"itemID": "9200878542381_1",
"postDate": "2026-05-25T18:54:00.000-04:00",
"workLevelCode": {
"shortName": "PRN"
},
"customFieldGroup": {
"dateFields": [
{
"nameCode": {
"codeValue": "PostingDate"
},
"dateValue": "2026-05-25T18:54Z"
},
{
"nameCode": {
"codeValue": "CurrentServerDateTime"
},
"dateValue": "2026-06-06T09:21Z"
}
],
"numberFields": [
{
"numberValue": 0,
"categoryCode": {
"codeValue": "ApplicantCount"
}
},
{
"categoryCode": {
"codeValue": "AwardAmount"
}
}
],
"stringFields": [
{
"nameCode": {
"codeValue": "ExternalJobID"
},
"stringValue": "519595"
},
{
"nameCode": {
"codeValue": "CareerCenterRefId"
}
},
{
"nameCode": {
"codeValue": "GuidelineOid"
}
},
{
"nameCode": {
"codeValue": "CurrencySymbolOrCode"
}
},
{
"nameCode": {
"codeValue": "HomeDepartment"
},
"stringValue": ""
},
{
"nameCode": {
"codeValue": "JobClass"
}
}
],
"indicatorFields": [
{
"nameCode": {
"codeValue": "PriortyStatusFlag"
},
"indicatorValue": false
},
{
"nameCode": {
"codeValue": "InternalPostingFlag"
},
"indicatorValue": false
},
{
"nameCode": {
"codeValue": "MinValue"
},
"indicatorValue": true
},
{
"nameCode": {
"codeValue": "IsVsidApplicable"
},
"indicatorValue": true
},
{
"nameCode": {
"codeValue": "IsSassDlReqForExtPostFlag"
},
"indicatorValue": false
},
{
"nameCode": {
"codeValue": "IsSassDlReqForIntPostFlag"
},
"indicatorValue": false
},
{
"nameCode": {
"codeValue": "IsMonetaryFlag"
},
"indicatorValue": false
},
{
"nameCode": {
"codeValue": "IsNonMonetaryFlag"
},
"indicatorValue": false
}
]
},
"requisitionTitle": "Crisis Care Liaisons",
"clientRequisitionID": "1562",
"organizationalUnits": [],
"postingInstructions": [],
"additionalProperties": {},
"requisitionLocations": [
{
"address": {
"cityName": "Memphis",
"postalCode": "38112",
"countrySubdivisionLevel1": {
"codeValue": "TN"
}
},
"nameCode": {
"shortName": " Memphis, TN, US"
},
"aliasNames": []
}
],
"screeningRequirements": [],
"requisitionDescription": "<div><div><div><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.32.25/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"> <link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.32.25/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;' id=\"isPasted\"><strong><u><span style='font-size:13px;font-family:\"Tahoma\",sans-serif;'>Summary:</span></u></strong></p><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-size:12px;font-family:\"Tahoma\",sans-serif;'>The Crisis Care Liaison is responsibility to efficiently receive phone calls, enter data, assign calls to Crisis Specialists and maintain constant contact with all referral sources to ensure timely dispositions and transfers. This person also ensures accurate information is entered in EHR and on Whiteboard. </span></p><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'><br></p><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'><strong><u><span style='font-size:13px;font-family:\"Tahoma\",sans-serif;'>Education Requirement:</span></u></strong></p><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-size:12px;font-family:\"Tahoma\",sans-serif;'>Bachelor’s degree in Psychology, Human Services or related discipline from an accredited University.</span></p><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-size:12px;font-family:\"Tahoma\",sans-serif;'> </span></p><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'><strong><u><span style='font-size:13px;font-family:\"Tahoma\",sans-serif;'>Experience Requirement:</span></u></strong></p><ul style=\"list-style-type: disc;\"><li><h1 style='margin:0in;margin-bottom:.0001pt;font-size:12px;font-family:\"Tahoma\",sans-serif;font-weight:normal;font-style:italic;'>Experience working in a mental health or crisis setting.</h1></li><li><h1 style='margin:0in;margin-bottom:.0001pt;font-size:12px;font-family:\"Tahoma\",sans-serif;font-weight:normal;font-style:italic;'>Mental health or crisis experience preferred. </h1></li></ul><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'><br></p><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'><strong><u><span style='font-size:13px;font-family:\"Tahoma\",sans-serif;'>Licensure/Certification Requirement:</span></u></strong></p><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-size:12px;font-family:\"Tahoma\",sans-serif;'>None </span></p><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'><br></p><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'><strong><u><span style='font-size:13px;font-family:\"Tahoma\",sans-serif;'>Key Job Responsibilities:</span></u></strong><span style='font-size:12px;font-family:\"Tahoma\",sans-serif;'> </span></p><ol style=\"list-style-type: decimal;\"><li><span style='font-family:\"Tahoma\",sans-serif;font-size:12px;'>Answer the telephone on the first ring using appropriate greetings.</span></li><li><span style='font-family:\"Tahoma\",sans-serif;font-size:12px;'>Assign all calls to the Assessors within 15 minutes from referral time.</span></li><li><span style='font-family:\"Tahoma\",sans-serif;font-size:12px;'>Enter all required call data up to and including discharge information into EHR and whiteboard.</span></li><li><span style='font-family:\"Tahoma\",sans-serif;font-size:12px;'>Maintain frequent communication, at a minimum of at least once per hour, with all referral sources </span></li><li><span style='font-family:\"Tahoma\",sans-serif;font-size:12px;'>and disposition facilities regarding response and disposition of each call/referral.</span></li><li><span style='font-family:\"Tahoma\",sans-serif;font-size:12px;'>For referrals going to MMHI, monitor patient bed matching system and inform Shift Lead if </span></li><li><span style='font-family:\"Tahoma\",sans-serif;font-size:12px;'>additional information is requested causing a potential delay in transfer. Participate in all required </span></li><li><span style='font-family:\"Tahoma\",sans-serif;font-size:12px;'>trainings.</span></li><li><span style='font-family:\"Tahoma\",sans-serif;font-size:12px;'>Assign and prioritize calls as follows:</span><ul style=\"list-style-type: undefined margin-left: 0.5in;\"><li><span style='font-family:\"Tahoma\",sans-serif;font-size:12px;'>Review board for calls left from previous shift.</span></li><li><span style='font-family:\"Tahoma\",sans-serif;font-size:12px;'>Delegate which Crisis Specialist will remain on-site and go off-site.</span></li><li><span style='font-family:\"Tahoma\",sans-serif;font-size:12px;'>Make assignments in order, except on-site calls. The on-site calls go to the person chosen to </span></li></ul></li><li><span style='font-family:\"Tahoma\",sans-serif;font-size:12px;'>remain on-site, as long as that Crisis Specialist will be able to meet the required one hour </span></li><li><span style='font-family:\"Tahoma\",sans-serif;font-size:12px;'>response time. You may by-pass the order, if necessary, to prioritize calls based on the </span></li><li><span style='font-family:\"Tahoma\",sans-serif;font-size:12px;'>following:</span></li></ol><ul style=\"list-style-type: disc;margin-left: 0.5in;\"><li><span style='font-family:\"Tahoma\",sans-serif;font-size:12px;'>Violent patients at CAC</span></li><li><span style='font-family:\"Tahoma\",sans-serif;font-size:12px;'>High acuity patients</span></li><li><span style='font-family:\"Tahoma\",sans-serif;font-size:12px;'>Methodist and Baptist ER calls</span></li><li><span style='font-family:\"Tahoma\",sans-serif;font-size:12px;'>Other reasons deemed clinically appropriate by a Lead</span></li></ul><ol start=\"13\" style=\"list-style-type: decimal;\"><li><span style='font-family:\"Tahoma\",sans-serif;font-size:12px;'>Complete report to incoming Dispatch Specialist.</span></li><li><span style='font-family:\"Tahoma\",sans-serif;font-size:12px;'>Utilize Therapeutic Options and Safe Clinch to deescalate and prevent aggressive outbursts.</span></li><li><span style='font-family:\"Tahoma\",sans-serif;font-size:12px;'>Read work email every business day.</span></li><li><span style='font-family:\"Tahoma\",sans-serif;font-size:12px;'>Abide by the policies and procedures as outlined in the Policy and Procedure Manual.</span></li></ol><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-size:12px;font-family:\"Tahoma\",sans-serif;'> </span></p><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'><strong><u><span style='font-size:13px;font-family:\"Tahoma\",sans-serif;'>Knowledge/Skills/Abilities:</span></u></strong></p><ul style=\"list-style-type: disc;\"><li><span style='font-family:\"Tahoma\",sans-serif;font-size:12px;'>This person must be able to work effectively in a crisis service delivery setting, exemplify problem solving skills, formulate appropriate crisis intervention response, demonstrate self-motivation, and possess excellent communication skills and the ability to work well with others. </span></li><li><span style='font-family:\"Tahoma\",sans-serif;font-size:12px;'>This person must contribute to a professional, healing, and restorative environment</span>.</li></ul><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;text-align:justify;vertical-align:baseline;'><strong><u><span style='font-size:12px;font-family:\"Tahoma\",sans-serif;'>PERSONAL RELATIONSHIPS</span></u></strong><u> </u></p><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-size:12px;font-family:\"Tahoma\",sans-serif;'>In order to appropriately accomplish his/her duties, the person occupying this position will be required to maintain effective relationships with Crisis frontline staff, Crisis Managers, and the clients of Alliance Healthcare Services.</span></p><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'><br></p><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'><strong><u><span style='font-size:13px;font-family:\"Tahoma\",sans-serif;'>Supervision Provided by this Job:</span></u></strong></p><div style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Tahoma\",sans-serif;font-size:12px;'>None</span></li></ul></div><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'><strong><u><span style='font-size:13px;font-family:\"Tahoma\",sans-serif;'>Physical Demands/Conditions:</span></u></strong></p><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;text-align:justify;'><span style='font-size:12px;font-family:\"Tahoma\",sans-serif;'>Prolonged standing and walking; <span style=\"background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\">lifting, turning patients and equipment. <u>Heavy Work</u> - Exerting up to 150 pounds of force occasionally, and/or up to 75 pounds of force frequently, and/or up to 30 pounds of force constantly to move objects. <strong>(May be further defined as "with or without assistance.")</strong></span></span><span style=\"font-size: 12px; font-family: Tahoma, sans-serif; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\">.</span></p></div></div></div></div></div></div>\n<br/>PRN only",
"sponsoredVisaTypeCodes": []
},
"list_job": {
"links": [],
"itemID": "9200878542381_1",
"postDate": "2026-05-25T18:54:00.000-04:00",
"workLevelCode": {
"shortName": "PRN"
},
"customFieldGroup": {
"dateFields": [
{
"nameCode": {
"codeValue": "PostingDate"
},
"dateValue": "2026-05-25T18:54Z"
},
{
"nameCode": {
"codeValue": "CurrentServerDateTime"
},
"dateValue": "2026-06-06T09:21Z"
}
],
"numberFields": [
{
"numberValue": 0,
"categoryCode": {
"codeValue": "ApplicantCount"
}
},
{
"categoryCode": {
"codeValue": "AwardAmount"
}
}
],
"stringFields": [
{
"nameCode": {
"codeValue": "ExternalJobID"
},
"stringValue": "519595"
},
{
"nameCode": {
"codeValue": "CareerCenterRefId"
}
},
{
"nameCode": {
"codeValue": "GuidelineOid"
}
},
{
"nameCode": {
"codeValue": "CurrencySymbolOrCode"
}
},
{
"nameCode": {
"codeValue": "HomeDepartment"
},
"stringValue": ""
},
{
"nameCode": {
"codeValue": "JobClass"
}
}
],
"indicatorFields": [
{
"nameCode": {
"codeValue": "PriortyStatusFlag"
},
"indicatorValue": false
},
{
"nameCode": {
"codeValue": "InternalPostingFlag"
},
"indicatorValue": false
},
{
"nameCode": {
"codeValue": "MinValue"
},
"indicatorValue": true
},
{
"nameCode": {
"codeValue": "IsVsidApplicable"
},
"indicatorValue": true
},
{
"nameCode": {
"codeValue": "IsSassDlReqForExtPostFlag"
},
"indicatorValue": false
},
{
"nameCode": {
"codeValue": "IsSassDlReqForIntPostFlag"
},
"indicatorValue": false
},
{
"nameCode": {
"codeValue": "IsMonetaryFlag"
},
"indicatorValue": false
},
{
"nameCode": {
"codeValue": "IsNonMonetaryFlag"
},
"indicatorValue": false
}
]
},
"requisitionTitle": "Crisis Care Liaisons",
"clientRequisitionID": "1562",
"organizationalUnits": [],
"postingInstructions": [],
"additionalProperties": {},
"requisitionLocations": [
{
"address": {
"cityName": "Memphis",
"postalCode": "38112",
"countrySubdivisionLevel1": {
"codeValue": "TN"
}
},
"nameCode": {
"shortName": " Memphis, TN, US"
},
"aliasNames": []
}
],
"screeningRequirements": [],
"sponsoredVisaTypeCodes": []
},
"detail_meta": {
"url": "https://workforcenow.adp.com/mascsr/default/careercenter/public/events/staffing/v1/job-requisitions/519595?cid=b665afc6-8172-4019-878a-b4b8b8ea7f00&ccId=19000101_000001&lang=en_US&locale=en_US",
"http_status": 200,
"content_type": "application/json;charset=UTF-8",
"response_bytes": 16228
},
"detail_errors": []
}Get this page with API
Rendered from the bluedoor Job Postings API. Reproduce it:
GET https://api.bluedoor.sh/job-postings/v1/jobs/dc55a318cb7f6a7d12054d6fc6c748fb2b2ffb86?include=descriptionJSONGET https://api.bluedoor.sh/job-postings/v1/orgs/deb230e1-6f08-4302-85fb-a57f31913ec2JSONGET https://api.bluedoor.sh/job-postings/v1/sources/11b1fbb3-ccc7-4865-a4eb-9f236ee76f9dJSONGET https://api.bluedoor.sh/job-postings/v1/jobs/dc55a318cb7f6a7d12054d6fc6c748fb2b2ffb86/eventsJSON